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Driving our
growth strategy
Hollywood Bowl Group plc
Annual report and accounts 2022
Hollywood Bowl Group plc Annual report and accounts 2022
Strategic report
2 Highlights
3 Investment case
4 At a glance
6 Chairmans statement
10 Our brands
16 Canadian acquisition
18 Chief Executive Officer’s review
24 Business model
26 Section 172
27 Stakeholder engagement
30 Our market environment
32 Strategy
38 Key performance indicators
40 Chief Financial Officer’s review
46 Sustainability overview
59 TCFD
69 Risk management
70 Principal risks
74 Going concern and viability statement
Corporate report
76 Chairmans introduction to governance
78 Board of Directors
80 Corporate governance report
86 Report of the Nomination Committee
91 Report of the Audit Committee
96 Report of the Remuneration Committee
101 Annual report on remuneration
114 Directors’ report
117 Statement of Directors’ responsibilities
Financial statements
119 Independent auditor’s report
127 Consolidated income statement and
statement of comprehensive income
128 Consolidated statement of
financial position
129 Consolidated statement of changes
in equity
130 Consolidated statement of cash flows
131 Notes to the financial statements
157 Company statement of financial position
158 Company statement of changes in equity
158 Company statement of cash flows
159 Notes to the Company
financial statements
165 Company information
Driving our
growth strategy
Our unique purpose-led culture and proven investment-led strategy are enabling us
to capitalise on the significant growth opportunities in the markets we operate in.
Text to be provided
Our purpose is bringing families and
friends together for affordable fun
and safe, healthy
competition
enabling us to create value for our stakeholders
Continually enhancing our
customers’ experience
Building energetic and
engaging teams who share
our values and are proud
to be part of our culture
Maintaining support of
our investors to help us grow
the business and consistently
deliver returns
and strong market fundamentals…
Growth of competitive
socialising
Combined retail and
leisure experiences
Low market
penetration
Sector consolidation
opportunities
is underpinned by our commitment to sustainable growth…
Safe and inclusive
leisure destinations
Outstanding
workplaces
Sustainable
centres
Our strategy
Delivering
like‑for‑like
revenue growth
Actively
refurbishing
our assets
Developing new
centres and
acquisitions
Focusing on
our people
Leveraging our
indoor leisure
experience
Read more on pages 32 to 37
Read more on pages 46 to 58
Read more on pages 30 and 31
Read more on pages 27 to 29
1
Hollywood Bowl Group plc
Annual report and accounts 2022
Highlights
+28.3%
LFL revenue growth
1
(2021: +28.6%)
£193.7m
Revenue
(2021: £71.9m)
+169.5%
Total revenue growth
(2021: -9.6%)
£7 7.5m
Group adjusted EBITDA
1
(2021: £30.6m)
£37.5m
Profit after tax
(2021: £1.7m)
8.53p
Final ordinary dividend
per share
21.91p
Earnings per share
(2021: 1.05p)
3.0p
Special dividend
per share
£39.4m
Adjusted profit after tax
1
(2021: £1.7m)
23.07p
Adjusted earnings
per share
1
(2021: 1.05p)
1 Definitions for these measures are in the key performance indicators section (pages
38 and 39). A reconciliation between key adjusted and statutory measures, as well
as notes on alternative performance measures, is provided in the Chief Financial
Officer’s review (pages 40 to 45). Management believes providing these specific
financial highlights gives valuable supplemental detail regarding the Group’s results,
consistent with how management evaluates the Groups performance. Due to the
restrictions in FY2020 and FY2021, like-for-like (LFL) calculations above are compared
to the last uninterrupted year of trading in FY2019.
Our financial performance
2
Hollywood Bowl Group plc
Annual report and accounts 2022
Investment case
Reasons to invest
Hollywood Bowl Group is the UKs market leader with national scale, and
the second largest operator of ten-pin bowling centres in the world.
We operate a high-quality, well-invested estate with diverse revenue streams
and multiple levers, including our expansion into Canada, to drive further growth.
Our highly motivated and engaged operational teams
deliver our customer-focused experiences, and are led
by a stable and experienced management team who is
committed to sustainable growth
Read more on pages 51 to 54
People and leadership
Top 25
UK’s Best Big Companies to
Work For in 2022
By driving revenues, achieving healthy margins and
maintaining a strong balance sheet, we continue to invest
appropriately in enhancing and scaling our business
Read more on pages 18 to 22
Balance sheet strength
£56.1m
Net cash at year end
Alongside our ongoing centre refurbishment plan, we are
targeting more new centres for our Hollywood Bowl,
Puttstars and Splitsville brands, which is backed by our
rigorous and disciplined location selection process
Read more on page 35
Exciting growth pipeline
15-20
Target range of new openings
before the end of FY2025
Our ten-pin bowling and mini-golf centres provide fun and
safe environments for people of all ages, and their experiences
are enhanced by research led insight and a culture of
continuous improvement
Read more on pages 12 to 15
Customer focus
61%
UK net promoter score
As the clear leader in both the UK ten-pin bowling and the
competitive socialising markets, we are best placed and
have the experience to capitalise on the growth opportunities
available in the markets we operate in
Read more on pages 30 and 31
Market opportunities
9
Centres added to the Group
estate in FY2022
Strategic report
3
Hollywood Bowl Group plc
Annual report and accounts 2022
At a glance
Our UK ten-pin bowling brand, with centres
typically offering 24 bowling lanes, situated
in prime locations on leisure or retail parks.
Providing great value
entertainment experiences
Through our customer focus and insight-led service, product and technological
innovation, we are on a mission to continually enhance our customers’ experience of
the inclusive competitive socialising activities of ten-pin bowling and indoor mini-golf.
Our centres offer bowling lanes or mini-golf courses, a licensed bar, a diner and an
amusements zone featuring the latest games designed to keep everyone entertained.
Our brands
Our Canadian ten-pin bowling brand with
centres typically offering 29 bowling lanes,
located in standalone locations or co-
located with retail units.
Our UK indoor mini-golf brand with centres
offering three mini-golf courses, situated in
prime locations on leisure or retail parks.
Centres
64
*
Centres
5
Centres
6
* Includes two remaining AMF centres which will be rebranded in FY2023
Read more on pages 12 and 13
Read more on pages 16 and 17Read more on pages 14 and 15
Market leader
in UK ten-pin bowling
market
Challenger brand
in UK mini-golf
market
Established brand
in Canadian ten-pin
bowling market
4
Hollywood Bowl Group plc
Annual report and accounts 2022
Our locations
UK
Hollywood Bowl is the UK’s largest ten-pin bowling brand
with 64 centres nationwide. Puttstars is our emerging
indoor mini-golf brand, which opened its first centre
in 2020
Canada
Splitsville is our first overseas ten-pin bowling brand and
was acquired by the Group in May 2022
75
Centres open as at 16 December 2022
15‑20
Target range of new centres opening before
end of FY2025
Canada
Splitsville: 6
Central support office: 1
UK
Hollywood Bowl: 64
Puttstars: 5
Central support office: 1
Read more on pages 12 to 15
Read more on page 16
Strategic report
5
Hollywood Bowl Group plc
Annual report and accounts 2022
Chairman’s statement
I salute our team members’ effort
in delivering on our purpose and
providing consistently excellent
customer experiences.
Peter Boddy, Non-Executive Chairman
6
Hollywood Bowl Group plc
Annual report and accounts 2022
The Groups excellent
performance has
exceeded expectations
I am extremely proud of the way our senior leadership
team (SLT) has continued to create stakeholder value
while innovating and elevating customer experiences.
We have seized opportunities to make the Group more
operationally efficient, while supporting our Centre
Managers to make well-informed decisions at local level.
Together, the Board and SLT remain laser focused on our
strategic growth initiatives.
We have invested further in our portfolio, refurbishing or
rebranding eight centres during the year. We continue
to implement and introduce a number of performance
enhancing initiatives, such as optimising the layouts in our
centres to create more lanes and extra space for our
amusements. We have accelerated our digital offering
and improved how we interact with customers –
amplifying their experiences to meet heightened
expectations. Work included in-centre digital displays,
improved Customer Relationship Management (CRM)
capability, as well as website and IT architecture
improvements that collectively help improve our
customers’ interactions.
We have grown the portfolio during the year, opening two
new Hollywood Bowl centres in Resorts World Birmingham
and in Belfast, both of which are trading in line with
expectations, and we continue to see significant opportunity
to grow the brand in the UK and add to our pipeline.
Since the launch of our new Puttstars leisure brand, a
unique and modern twist on indoor mini-golf, in March
2020, we have been testing the format and refining the
value proposition. COVID-19 halted progress for nearly
two years, however, since the lifting of restrictions, the trial
is progressing well. Informed by customer research and
the lessons we have learned, we are refining the operational
delivery and making modifications in the centre environments
and game-play. We opened two new Puttstars during the
calendar year, and we continue to see opportunity to add
to our pipeline and grow the brand by expanding into
those five-star locations across the UK where a Hollywood
Bowl centre is not suitable, for example, where there is a
smaller available footprint.
Looking further afield, an exciting highlight of the year
was the acquisition in May of Teaquinn Holdings Inc
(Teaquinn) in Canada for an initial consideration of CAD
17m (approximately £10.6m), which was funded from the
Groups existing cash resources.
Each year, I cannot help but enthuse about the people
who work with us at Hollywood Bowl Group, and FY2022
has been no different.
A record year flashed by and, as customers returned in
their droves, our Centre Managers and team members
delivered excellent customer service unfailingly
throughout the year.
The Groups excellent financial performance in FY2022
exceeded the Board’s expectations, as well as the FY2019
(the last full year of uninterrupted trading) revenue levels
by 28.3 per cent on a like-for-like (LFL) basis. We have
made further progress against our customer-led strategy,
investing in and growing our estate, including announcing
a new milestone for the business this year with our first
international acquisition in Canada. We have continued
to improve our customer experience, and we are proud of
the great value for money we offer families and friends
across the UK and Canada. As a result of this excellent
performance we were pleased to reinstate our dividend
for the year and set out the Groups updated capital
allocation policy, which centres on sustainable profit
growth and shareholder returns, on page 44.
Demand for great value competitive socialising remains
strong, and we achieved four of our five-highest ever
revenue months during the year. The UK summer of travel
disruptions in 2021, knocked foreign travel off the agenda
for many, benefiting the domestic leisure and entertainment
sector in that period, and we continued to see the benefit
of that during the early months of FY2022. We also
experienced our second-highest revenue month on
record during August 2022, despite the heatwave, with
our centres also providing our customers a welcome
reprieve from the hot weather.
This excellent performance has been achieved by our
teams who have stood up to the many, well-publicised
challenges experienced by businesses throughout the
year, including COVID-19 related absences, labour shortages
and supply chain issues. Our Centre Managers successfully
navigated these challenges while coordinating multiple
on-site operations and leading their teams on a daily basis.
I salute their efforts in delivering on our purpose and
providing consistently excellent customer experiences.
We were pleased to reward this significant team effort
with a sector-leading bonus scheme in the year.
Strategic report
7
Hollywood Bowl Group plc
Annual report and accounts 2022
The business comprises Splitsville, a Canadian ten-pin
bowling brand, and Striker Bowling Solutions, a supplier
and installer of bowling equipment across Canada.
This was an excellent opportunity to acquire a well-operated,
freehold-backed business with an experienced existing
management team led by founder Pat Haggerty. The
Canadian bowling market is well established but fragmented
and under invested, and ripe for consolidation. Together
with Pat, we see significant potential for profitable growth
in a territory which shares many characteristics of the UK
market of some ten years ago. In addition to refurbishment
opportunities, we have the potential to add up to ten sites
to the portfolio over the next five years. The Board
believes this is an opportunity that aligns well with our
strategic growth plans with targeted returns in line with
our financial investment criteria.
In October 2021, we appointed Melanie Dickinson to the
Board as Chief People Officer in recognition of the huge
importance we place on our team members, and the
impact that her role has had on the success of the Group.
We conducted full pay reviews and awarded well-earned
bonuses to our team members, recognising their
contribution to a stellar performance in FY2022. We did
this on the back of a bonus scheme introduced last year,
rewarding our centre teams for displaying behaviours that
align with Group strategy and environmental performance
targets. Excellent service is fundamental to our success,
and is embedded in everything we do and the rewards
we offer.
In the context of our focus on our team members, I was
delighted that the Group was recognised as one of The
UK’s 25 Best Big Companies to Work For in 2022.
We welcomed Julia Porter as an Independent Non-Executive
Director on 1 September 2022, and as a member of the
Audit, Nomination and Remuneration Committees.
We will sadly say goodbye to Claire Tiney following a
three-month handover with Julia, who will become Chair
of the Remuneration Committee as Claire will be retiring
by rotation at the AGM in January 2023.
I would like to thank Claire for her excellent insights and
contribution to the Group since 2016, and the other
members of the Board for their valued contributions
during the year.
Operating sustainably has long been a priority for the
Group. Having evolved our wider environmental, social
and governance (ESG) strategy in FY2021, this year we
have further embedded sustainability considerations in
the way we operate, and have extended our targets and
stated ambitions.
This year for the first time, we have integrated the Task
Force on Climate-related Financial Disclosures (TCFD)
framework and recommendations in our reporting, giving
more visibility on the climate-related risks we face, the
environmental initiatives we are currently undertaking,
and the steps required to meet stakeholder expectations.
We are putting additional systems and processes in place
to mitigate against future risks and measure performance
in this area.
We work hard to mitigate business risks, and although
inflationary pressures are expected to continue, we are
well placed to withstand them through our operating
model, as well as our multiple revenue streams. We are
exceptionally pleased to have closed FY2022 in a robust
cash and liquidity position. With no current debt we are
not directly impacted by interest rate rises.
The investments and refurbishments made to our
estate have allowed us to deliver great value to all of our
stakeholders, while keeping true to our purpose of bringing
people together for affordable and healthy competition
that is safe and fun, in a wholly positive environment.
Our strict return on investment hurdle rate currently has
sufficient headroom to allow us to continue our capital
investment and refurbishment programmes, as well as
pursue our expansion plans. We are confident in our
ability to not only withstand but to succeed in the face of
the current headwinds, and are committed to keeping our
prices affordable for customers so they can continue to
enjoy a family treat at one of our bowling or mini-golf centres.
I would like to thank all the suppliers, landlords, partners,
shareholders and other stakeholders that have worked
with us to ensure our business could deliver such an
outstanding performance, and I hope you will continue
to share in the Groups success in the years ahead.
Peter Boddy
Non-Executive Chairman
15 December 2022
18.3%
LFL games growth vs FY2019
14.53 pence
Total dividend per share
Chairman’s statement continued
8
Hollywood Bowl Group plc
Annual report and accounts 2022
Q – Describe what has made you most proud this year?
A – I am most proud of our team of talented people and the hard
work that they have put into achieving our success this year.
A major contributor to our ability to attract and retain our
talented people is the training and development opportunities
we offer to our team members. Outside of the structured
training however, lies a genuine spirit and ethos of empowering
people. One of the proudest moments of the year was
being able to reward these efforts with pay increases and
exceptional bonuses, as well as the recognition of being
named one of the UK’s 25 Best Big Companies To Work For.
Q – What have been the most difficult obstacles faced by
the business?
A – The past couple of years have presented so many
exceptional challenges that it is difficult to know where to
begin to answer that question. Naturally, the spectre of
COVID-19 looms large over much of what we have done and
achieved in recent years, but we have become stronger in the
face of it. Businesses have faced a number of operational
challenges in the aftermath, and never before have so many
global, political and environmental factors been under
consideration in the daily actions of our SLT and the people
they manage. However, we came through it and delivered an
outstanding performance, underpinned by great service and
excellent teamwork.
Q – What are your priorities for the Group for the future?
A – More of the same – growth and performance. The Canadian
acquisition has been a real highlight, and we are naturally very
excited to grow the Splitsville brand and refine our offer in a
new market . Closer to home, we still see opportunity to grow
both our Hollywood Bowl and Puttstars brands and to invest
in the quality of our portfolio. The SLT is constantly stretching
ideas on how we can make customers’ experience better, and
remain true to our core proposition of offering great value-
for-money, family-friendly leisure experiences.
Q – How has the Group responded to the increased
profile of ESG?
A – It has always been a priority of the Group to look after our
people and customers, and to reduce our environmental
impact. We will continue to do all of this as we evolve our ESG
strategy, extending our ambitious targets. For the first time
this year, we have incorporated the TCFD framework in our
reporting, which highlights our strategies to mitigate against
the climate-related risks we face. Our consistently high
standards of corporate governance ensure our governance
framework meets the needs of the business and is
appropriately aligned with best practice, and we are
extending the Committee structure in 2023 to include a
Corporate Responsibility Committee, which will be chaired
by one of our Non-Executive Directors.
We ask Chairman Peter Boddy about his highlights
of FY2022 and ambitions for the coming year.
Q&A
with Peter
Strategic report
9
Hollywood Bowl Group plc
Annual report and accounts 2022
Our brands
Were all about
the entertainment
experience
A passion for bringing friends and families together
to share memorable entertainment experiences is
at the very heart of what we do.
Our three unique brands create inclusive fun and
healthy competition for customers of all ages and
abilities to enjoy.
Our drive for constant improvement and innovation
helps us to evolve and enhance our customers
experience when they visit one of our centres.
1,508
Bowling lanes
64
UK centres
2
New centres opened
in FY2022
Hollywood Bowl Group operates with three core
customer-facing brands.
We are the UK’s largest ten-pin bowling operator,
where we have 64 bowling centres under the
Hollywood Bowl brand.
Also in the UK, we have five indoor mini-golf
centres operating under the Puttstars brand.
Following the acquisition of Teaquinn, we now
have the platform to grow our first overseas
bowling business under the Splitsville brand in
Canada, where we have six ten-pin bowling centres.
Read more on pages 12 to 17
10
Hollywood Bowl Group plc
Annual report and accounts 2022
135
Mini-golf holes
174
Bowling lanes
5
UK centres
6
Canadian centres
1
New centre opened
in FY2022
1
New centre opened in
FY2022 (post acquisition)
Strategic report
11
Hollywood Bowl Group plc
Annual report and accounts 2022
Our brands
Ten-pin bowling is part of the UK’s diverse ‘out-of-home
leisure sector. Its popularity is based around offering an
inclusive, fun, affordable and sociable experience for
friends, families or work colleagues, appealing to a broad
range of consumers.
Hollywood Bowl is the market leader in the UK and is our
most recognised brand. We specialise in operating large,
high-quality bowling centres which are predominantly
located in prime ‘out-of-town’ multi-use leisure parks
alongside cinemas and casual dining sites.
We will complete the rebranding of the remaining two
AMF Bowling centres to the Hollywood Bowl brand,
in FY2023.
Understanding the experiences our customers
really value
We believe that customer service is a true point of
differentiation in a competitive leisure market. We focus
on the critical customer satisfaction drivers: value for
money, cleanliness, team friendliness and service speed.
Our customer experience programmes provide valuable
insights into our customers’ preferences, by digitally
capturing satisfaction levels following each visit. As well
as understanding what our customers want and value,
we monitor our customer satisfaction and net promoter
scores carefully, and are always ready to react quickly to
any operational issue or respond to customer feedback.
Our brands continued
FY2022 revenue mix
Bowling 47.8%
Food and drink 26.1%
Amusements 26.1%
48+26+26+0+M
29%
Market share of UK bowling lanes
16.6m
Games bowled
+6.1%pts
Net promoter score versus
FY2019
£21.8m
Capital invested in FY2022
The market-leading brand
12
Hollywood Bowl Group plc
Annual report and accounts 2022
The complete entertainment experience
Alongside bowling, our food, drink and amusements
offerings give our customers a complete entertainment
experience, providing more reasons to visit and increase
dwell time and secondary spend.
We continue to offer the great value, simplified food
menu that was introduced during COVID-19, focusing on
good quality and speed of service. We have also introduced
a ‘snacks and sharers’ lane menu, which sits alongside
lane drinks ordering.
Amusements remains an area where innovation and
new product development are key. As part of our
ongoing refurbishment programme, we are increasing
the density and quality of family-friendly games and
amusement machines. Over time, it has become
relatively cheaper to play a game – encouraging more
play at a lower entry cost – and we have removed
additional barriers to play by rolling out Nayax ‘tap
to play’, which provides digital coin credit to be used
on our games.
295
New amusement machines added in FY2022
49.9%
Growth in amusement revenue vs FY2019
Enhancing the digital customer experience
We continue to develop and enhance the customer
journey through investment in the use of technology.
Post COVID-19, we saw an upsurge in online bookings,
when compared to FY2019, a trend which continued
in FY2022.
We increased our investment in content development,
and in digital brand and sales activation advertising
across a wide variety of customer groups and channels,
including social media, which resulted in increased revenues
and reduced cost per acquisition from this activity.
We also continued to invest in our website, to simplify the
online customer journey and enhance the booking process.
This has helped improve the presentation of products,
dynamic pricing, sales conversion levels and increased
booking lead times.
Our customer data platform is improving engagement
rates and driving revenue from our database of over two
million contactable customers via our automated and
tactical CRM programmes.
Internal digital screens continue to be rolled out. They
help promote healthy competition through our live leader
boards, support the upsell of food and beverages, and
enhance the overall ambience of the centres with
varying content by time of day. We also have external
digital signage in some of our centres to increase
kerb appeal.
We have strengthened our in-house digital team and the
agencies we work with, and have several exciting digital
transformation projects planned for FY2023.
Strategic report
13
Hollywood Bowl Group plc
Annual report and accounts 2022
+97%
Increase in online bowling revenue
vs FY2019
+28%
Increase in website conversion
vs FY2019
7m
Visitors to hollywoodbowl.co.uk
2m
Contactable contacts on database
for use in CRM programmes
Our brands continued
A fragmented market
Leveraging our indoor leisure experience, we have opened
five Puttstars mini-golf trial centres since 2020, with the
most recent opened in November 2022 in Peterborough.
As with bowling, mini-golf appeals to a broad range
of consumers. The market remains highly fragmented
with more than 1,000 indoor and outdoor locations in
the UK, where the vast majority are managed by
independent operators.
Each centre offers a diverse entertainment experience,
including three nine-hole courses, bar, diner and
amusement areas.
Technology and digital channels form an integral part
of the Puttstars customer journey and its marketing
approach. We have adopted a bespoke digital-scoring
system, replacing the traditional paper and
pencil scorecard.
Our in-centre screen installations provide centre-wide
leader board information, promoting friendly
competition and heightened customer participation,
which in turn leads to increased dwell time and ancillary
spend on food and drink.
Trial phase ‑ testing, learning and evolving
Since launching in FY2020, we have been pleased with
the excellent customer satisfaction levels being achieved,
but we continue to look for opportunities to evolve the
Puttstars brand and customer proposition through
insights gained from customer and team
member feedback.
We have made enhancements to our existing centre
environments, as well as developing our brand
framework and improving the customer proposition.
Our new Peterborough centre, which opened in
November 2022, incorporates learnings from a major
customer research project which informed some
changes to the centres environment.
Our indoor mini-golf brand
14
Hollywood Bowl Group plc
Annual report and accounts 2022
490k+
Rounds played
£8.27
Average spend per round
92.4%
Customers highly satisfied or satisfied
£2.6m
Investment in new
Peterborough centre
These included:
varying the course difficulties to encourage second
games and return visits
a more defined visual style for each course
hole design improvements
a mobile scoring app
improved customer sight lines of the courses from
inside and outside the centre
upgraded external signage and digital journey
In FY2023 we will also be enhancing the brand
communications framework to reflect some of the
visual changes in the Peterborough centre.
Strategy unchanged but rollout slowed
We remain committed to the Puttstars concept and we
continue to test and learn from operating our trial sites.
Our rollout plan in prime locations will continue for
Puttstars, albeit at a slower pace. Alongside this we are
evaluating adding mini-golf courses to Hollywood Bowl
centres as a fourth offer, where space allows.
As we have historically done, we will continue to
prioritise opening new Hollywood Bowl centres over
mini-golf centres where the space and configuration
of a unit allows.
The market opportunity for indoor mini-golf remains
strong and with more flexible space requirements than
bowling, we believe there is scope to open a further
10-15 centres in the UK over the coming years, as the
proposition and Puttstars brand become more
established in the local markets they operate in.
15
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
A well-operated business in
an attractive growthmarket
Developing our business in international markets is part of our long-term
growth strategy and, after an extensive and thorough search, we identified
a target in Canada. It is a well-established market with similarities to the
UK, but is fragmented and underinvested, and ripe for consolidation.
Canadian acquisition
A well‑operated, asset‑backed business
Splitsville is made up of six large family entertainment
centres. All centres have ten-pin bowling lanes, a large
bar and diner and an amusements offer.
The company is a well-operated, freehold asset-
backed business that provides the Group with a
strategic platform for growth.
The company met our strict investment criteria; it has
a quality management team with ambition for growth.
There is low downside risk due to the freehold
valuations, with good medium to longer-term opportunity
for sustained profitable growth.
The purchase was made at an attractive multiple,
funded from cash on our balance sheet and is already
earnings accretive in FY2022.
Hollywood Bowl Group believes there is significant
opportunity to add value to the existing Splitsville
business through leveraging its customer-led operating
model, technology and digital marketing experience,
and through increasing the scale of the business.
In addition, there are a number of well-populated urban
areas that are currently underserved by family
entertainment offers. The Group has an identified
pipeline of new centre opportunities and sees the
potential that at least ten centres can be added over
the next five years.
6
Centres in highly populated areas
174
Bowling lanes
29
Average number of bowling lanes
per centre
10
Pipeline of new centre opportunities
to be opened over next five years
16
Hollywood Bowl Group plc
Annual report and accounts 2022
Striker Bowling Solutions is a B2B supplier and installer
to the Canadian bowling industry and exclusive
Canadian agent for Brunswick Bowling, the largest
bowling manufacturer in the world.
The business works with clients to build new, and
modernise existing, bowling centres, providing
comprehensive advice, design and installation
services, as well as supplying parts and maintenance
servicing. The business has an established network in
the Canadian bowling market and unmatched insight
into the changes that are ever present in today’s
bowling industry. Through Striker, Splitsville will be
able to fit out its own centres at cost as the business
expands in Canada.
Strategic report
17
Hollywood Bowl Group plc
Annual report and accounts 2022
Consideration terms
Hollywood Bowl acquired Teaquinn for a total
consideration of CAD 17m (approximately £10.6m)
satisfied by an initial payment of CAD 13.6m in cash and
a deferred consideration of CAD 3.4m.
The deferred consideration will be payable at the earlier
of Pat Haggerty leaving the business and the end of
FY2025. There are no other conditions on payment
of this consideration. Additionally, Pat Haggerty will be
incentivised by a separate cash-based earn out scheme.
The earn out will be calculated using an EBITDA (pre-IFRS 16)
multiple of 9.2 times at the time of calculation (no earlier
than end of FY2025), deducting any intra-group debt
and applying a 20 per cent apportionment for Pat’s
allocation, before finally deducting the deferred consideration
.
A proportion of this earn out will be charged to the
Group income statement each financial year until it is
paid out. See note 33 to the Financial Statements for
more information on the earn out and other key
elements of the Teaquinn acquisition.
The total aggregate amount payable under the terms of
the acquisition, including the earn-out and deferred
consideration, is capped at CAD 34m. The earn-out
crystallises no earlier than the end of FY2025.
Acquisition highlights
Teaquinn is a well-operated business with a high-quality
management team and a long track record of trading
performance. Teaquinn comprises Splitsville, an operator
of ten-pin bowling centres, and Striker Bowling Solutions,
a B2B supplier and installer of bowling equipment. Splitsville,
pre-COVID-19, operated four bowling centres with CAD
12.3m revenue and CAD 2.7m EBITDA (pre-IFRS 16)
in FY2019, with the combined businesses generating
CAD 18.7m revenue with an EBITDA (pre-IFRS 16) of
CAD 3.0m. A fifth centre was acquired in 2021.
For the financial year ended 31 December 2021, Teaquinn
reported unaudited EBITDA (pre-IFRS 16) of CAD 2.7m
and net income of CAD 1.9m.
Chief Executive Officer’s review
Our investment strategy
andamazing team
combined to deliver
excellent results
18
Hollywood Bowl Group plc
Annual report and accounts 2022
We are confident that our unique blend
of inclusive leisure experiences provides
significant growth opportunities in the UK
and Canadian markets.
Stephen Burns, Chief Executive Officer
I am very pleased to report another excellent performance
for Hollywood Bowl Group in FY2022. For the first time
since FY2019, trading has been largely uninterrupted. Our
results are reflective of the effectiveness of our industry-
leading operating model, the execution of our clear and
consistent strategy, and the continued strong customer
demand for fantastic value-for-money family
entertainment experiences.
This excellent performance is also due to the efforts of
our team members who have worked hard to deliver great
value-for-money and family-friendly experiences, as
shown by the consistently high customer satisfaction
scores achieved throughout the year.
We started the financial year with real momentum and
trading has remained strong throughout the year. Our
strong financial position enabled us to take advantage of
the favourable market environment to invest in growing
our portfolio in the UK. We marked a key milestone for
the business with our first international expansion into
Canada via an acquisition in May 2022. The quality of
our overall estate is constantly improving, with new
centre openings and refurbishments generating
attractive returns and enhancing our customer
experience.
A record performance across all revenue lines
The profit before tax grew by £46.2m when compared
to FY2021, to £46.7m and was £19.1m (69.2 per cent)
ahead of FY2019 (our last year of uninterrupted trading).
Group adjusted EBITDA pre-IFRS 16 was £60.6m vs £38.2m
in FY2019. Each of our centres, that has been open for at
least 12 months, had a positive contribution with an
average EBITDA for FY2022 (on a pre-IFRS 16 basis) of
£1.15m per centre, which is an industry-leading result.
The free cash flow of £34.8m demonstrates our highly
cash generative business model, and with net cash of
£56.1m at the end of FY2022, the business is in excellent
financial health.
Total revenues grew to £193.7m, a 49.2 per cent
increase when compared to FY2019, with all revenue
lines seeing considerable growth driven by increases in
footfall and spend. Games volumes grew by 18.3 per
cent on a LFL basis compared to FY2019, whilst LFL
spend per game grew by 8.4 per cent, up from £9.64
in FY2019 to £10.45 in FY2022.
As well as increased game volumes, the improvements
and investments we have made in our centres have
continued to drive average spend per game. We have
optimised the layout of centres to increase the space
allocated to amusements, and have also added
additional lanes in certain centres. Amusement spend
per game benefited from this increased density, as well
as new game formats and improvements in payment
technology which remove barriers to play. Food and
beverage LFL revenue saw an increase of 18.6 per cent
compared to FY2019, despite a reduction in average
menu pricing. This was a result of our strategic decision
to simplify our menus during the COVID-19 period, to
focus on speed of delivery and quality at accessible
price points which in turn increased our order volume.
We have been pleased with the trading we have seen in
Canada since our acquisition. Total revenue was CAD
9.6m with EBITDA pre-IFRS 16 of CAD 1.6m. COVID-19
restrictions were lifted in Canada at the end of March 2022,
and the result reflects a similar ‘bounce’ in demand that
was experienced in the UK from May 2021.
An outstanding, committed team
I cannot praise our team members enough for their hard
work and dedication, and for delivering great customer
experiences throughout the year, as reflected by our net
promoter score which has increased by 6.1 percentage
points compared to FY2019. This was achieved against
a backdrop of challenges experienced across the leisure
sector including supply chain issues and COVID-19
related absences, particularly during the peak of the
Omicron wave.
Strategic report
19
Hollywood Bowl Group plc
Annual report and accounts 2022
£10.45
LFL SPG +8.4% vs FY2019
£12.5m
Expansionary UK capital spent in
FY2022
An outstanding, committed team continued
We recognised and incentivised these efforts with a
generous review of our pay and benefits packages and
bonus schemes reflecting our long-held belief that the
Groups success should be shared appropriately.
Incentive-based bonuses paid out to our Centre Managers
in FY2022 were on average 135 per cent of base pay,
whilst our Assistant Managers received an average
24 per cent of base pay. Furthermore, 64 per cent of our
hourly rate team members received bonuses measured
against financial, environmental and customer satisfaction
performance criteria, which equated to £0.7m in FY2022.
These payments were well deserved in an excellent year
and our teams have entered FY2023 stronger than ever.
We have worked very hard on our people initiatives to
continue to attract and retain the very best talent in an
increasingly competitive labour market. We have expanded
our industry-leading training and development programmes,
introducing talent programmes for our Technicians and
Contact Centre team for the first time. In total, 25 new
candidates joined our Centre Manager in Training
programme and 75 candidates joined our Assistant
Manager in Training programme.
We are acutely aware that the cost of living crisis has the
potential to impact our team members over the coming
months. We therefore took the decision to further support
them by providing a one-off cost of living payment to
team members in September which totalled £0.6m.
We were enormously proud to have been recognised
as one of the UK’s Best Big Companies To Work for
in 2022. This accolade is a testament to the fantastic
working culture we have built, and the importance we
place on creating outstanding workplaces, which is one
of the three pillars of our sustainability strategy.
Innovating and investing
We have continued to generate attractive returns on the
investments in our portfolio during the year and our new
centre pipeline is progressing well.
We are pleased to have opened two new Hollywood
Bowl centres in Resorts World Birmingham and Belfast,
as well as a Puttstars in Harrow. At the end of FY2022,
our UK estate consisted of 67 centres, including four
Puttstars. We opened two new centres, Hollywood Bowl
Speke and Puttstars Peterborough, at the start of
FY2023, and are due on site at two new Hollywood Bowl
locations in FY2023. Our pipeline continues to build and
we are targeting to open a further ten UK centres before
the end of FY2025.
We refurbished or rebranded eight centres during the
year, all of which are delivering returns in line with our
hurdle rate of 33 per cent or above. As part of our
refurbishment strategy, we have invested in enhancing
the customer experience in our centres resulting in
higher spend per game. The combination of our dining
and bar areas means that they can be managed more
efficiently, and has also increased the capacity and
density of family-friendly games and amusement
machines. This initiative, alongside the introduction of
payment technology that removes barriers to play, has
helped drive revenues in amusements. We plan to
commence at least seven further refurbishments or
rebrands in FY2023, including converting our last two
AMF Bowling centres to Hollywood Bowl.
A total of 15 centres have benefited from the installation
of Pins on Strings technology in the period, taking the
total of the estate now completed to 41 centres (65 per
cent of the estate).
Investment in all aspects of the digital customer journey
has continued. Since lockdowns ended, there has been
a shift in the way customers make bookings, with the
majority now made online. We have made further
investments in our website and booking engine to
improve sales conversions, encourage early bookings
and improve dynamic pricing, allowing us to offer better
value for customers at non-peak periods, driving overall
capacity utilisation, whilst also automatically driving yield
during the peak periods. We have also improved our
CRM capabilities, enabling us to be more selective and
targeted in our marketing to improve engagement and
conversion rates.
Chief Executive Officer’s review continued
20
Hollywood Bowl Group plc
Annual report and accounts 2022
During the year, we continued to introduce dynamic
digital displays to encourage customer engagement and
friendly competition at our centres. Positioned strategically,
these displays publish live scoring leader boards and
showcase food and drink content that reflect customer
profile changes through the day. To stimulate food and
beverage sales further, we have upgraded our WIFI
networks in all centres to support at-lane ordering.
We continue to significantly invest in our technology
initiatives and grow our IT team. We have recently
appointed a new IT and Digital Transformation Director
who takes on a strategic role in the ongoing development
of our IT capability, as the digital customer journey
becomes ever more important.
International expansion and acquisition
In May 2022, we were delighted to announce the acquisition
of Teaquinn, comprising Splitsville, an operator of five
ten-pin bowling centres, and Striker Bowling Solutions, a
B2B supplier and installer of bowling equipment, for an
initial consideration of CAD 17m (approximately £10.6m).
This acquisition is a key milestone for the Group as we
take our first steps internationally, in line with our
long-term growth plan.
The company is a well-operated, freehold asset-backed
business that provides us with an exciting platform for growth
in the fragmented and under-invested Canadian market.
Bowling is well established in Canada; it is a popular
pastime and there are more established leagues and
regular, committed players when compared to the UK,
but we believe there is an opportunity to leverage our
customer-led operating model, technology and digital
marketing experience to meet unmet demand for
affordable family leisure experiences.
The Canadian market is ripe for consolidation with many
centres under single ownership and few groups
operating more than three centres. In addition, there are
a number of well-populated urban areas that are
currently under-served by family entertainment offers
where we see potential for growth.
We will work with Pat Haggerty, Founder and President
of Teaquinn, and his management team, to grow our
portfolio in this new market while maintaining our typical
‘test and learn’ approach. Since the acquisition, we have
focused on putting in place the financial systems and
structure that will support this growth, including
recruiting a VP of Operations, Head of Marketing and
Director of Finance.
We have completed our first acquisition in Kingston,
Ontario, bringing the number of centres we own in Canada
to six; five in Ontario and one in British Columbia.
We have an identified pipeline of new site opportunities
with the potential that at least ten sites can be added
over the next five years, and at least a further 20 sites
over the next ten years. Our mid-term goal is to open
two new sites per year on average.
Similar to our UK strategy, we will continue to apply
a rolling refurbishment programme that fits within our
strict return on investment criteria. Our first refurbishment
is expected to complete in H1 FY2023, and we also plan
to refurbish the recently acquired centre in Kingston,
Ontario. Striker supplies and maintains a large number of
bowling centres across Canada, which will benefit us and
allow us to fit out our own centres at cost, as we build
the business.
We have been very pleased with the trading results since
the acquisition. COVID-19 restrictions were lifted fully in
March 2022, and trading has followed a similar pattern
to the UK with an initial rebound in demand. We achieved
double digit LFL revenue growth against 2019 for the
four months to 30 September 2022.
Placing sustainability at the heart
of our business
Energy efficiency remains a key focus, and the Groups
programme of solar panel installations remained on
track with a total of 22 centres now completed or under
construction, with more than 30 per cent of our centres
close to, or actively generating, their own energy. We will
continue to negotiate with our landlords if we see a
feasible opportunity to install solar panels; we believe
that circa. 50 per cent of our UK current estate could
benefit from this approach.
Strategic report
21
Hollywood Bowl Group plc
Annual report and accounts 2022
£81.1m
Liquidity available at end of FY2022
£21m-£23m
Planned capital expenditure
for FY2022
Placing sustainability at the heart
of our business continued
We are making good progress with our waste reduction
and recycling targets, with our team members’ bonus
allocation in part being measured against how effectively
waste is managed and recycled. This has supported an
excellent performance with eight centres recycling over
85 per cent of all waste produced. On average, 77.7 per
cent of our waste in FY2022, in the UK, was recycled,
compared to 71.6 per cent in FY2021.
We continue to embed more targets and stated ambitions
in our ESG strategy and have, for the first time this year,
integrated the TCFD framework and recommendations
in our reporting. By doing so we are giving our stakeholders
more visibility on the climate-related risks we face, and
the current and developing plans to mitigate against them.
In recognition of our commitment to sustainability, in
FY2023 we are establishing a Corporate Responsibility
Committee that will report directly to the Board and will
be headed by Ivan Schofield.
Well insulated from inflationary pressures
We are mindful of the increasing cost pressures and
have continued to focus on controlling our costs
throughout the year and we remain well insulated from
wider inflationary pressures. Our UK electricity usage
costs are hedged to the end of FY2024 and over 70 per
cent of our revenues are not subject to inflation in cost
of goods sold. Labour costs account for less than 20 per
cent of revenue at centre level, and food and drink costs
represent less than 10 per cent of overall costs and
through the work undertaken to simplify our menus, we
have reduced our exposure to supply chain and
food inflation.
This enables us to keep our prices low, and our headline
price remains the lowest of all the branded bowling
operators – a family of four is able to bowl with us for
less than £24.
Outlook
We have continued the momentum from FY2022 into
the start of the current financial year with strong
demand and encouraging pre-bookings for the
Christmas period.
Against the backdrop of the increasing cost of living,
we believe our great value-for-money offer will remain
attractive to families seeking affordable, family-friendly
leisure experiences. We are committed to continuing to
invest in and supporting our team members to deliver
these positive customer experiences.
We are focused on continuing to execute our customer-
led strategy and generate attractive returns through
investing in the overall quality of the estate via new
centre openings, refurbishments and rebrands,
innovation of the customer offer and technology
enhancements.
The strength of our balance sheet, alongside our highly
cash generative business model, means we are in an
excellent position to pursue our growth strategy, and we
see the potential in the future to grow our business to
more than 110 centres, through our Hollywood Bowl and
Puttstars brands in the UK, and Splitsville in Canada.
I would like to thank each and every member of our team
for their efforts last year and look forward to another
successful and exciting year ahead.
Stephen Burns
Chief Executive Officer
15 December 2022
Chief Executive Officer’s review continued
22
Hollywood Bowl Group plc
Annual report and accounts 2022
Q&A
with Stephen
Q – To what extent is the demand experienced in the last
18 months reflective of a structural change in the
bowling industry?
A – There clearly was a post-COVID-19 ‘bounce’, and it is fair to
expect this to drop back a bit, although we haven’t seen it so
far. Customers that have visited a Hollywood Bowl for the first
time since we reopened are finding that our offer is stronger
than ever. We are giving our customers more reasons to stay
for longer and come back more often by providing a family-friendly
and great value-for-money entertainment experience. It’s also
important to remember that our headline prices are very
attractive for customers and remain the lowest of all the
branded bowling operators – with a family of four able to
bowl with us for less than £22.
Q – What are your plans for Puttstars and how are the
trials progressing?
A – We launched our first Puttstars in March 2020, following
which our centres were closed almost immediately due to
COVID-19, so it is still early days for the concept and the
brand in terms of time that the business has traded. With our
recent new centre in Peterborough, we now have five Puttstars
open. We have continued to test and learn, supported by
customer research in order to refine the ‘value’ experience,
alongside evolving our marketing and branding to increase
customer appeal. The customer feedback has been excellent
so far and we are waiting to see the feedback from our updated
design in Peterborough before we decide on what to retrofit
into the earlier centres. We continue to see a good deal of
opportunity to grow the brand in a fragmented market by
securing sites in prime locations where the space isn’t suitable
for a Hollywood Bowl or by introducing mini-golf courses in
Hollywood Bowls as a fourth offer where space allows.
Q – Why have you decided to expand into Canada above
other territories?
A – In line with our stated Group strategy, we long set our sights
on overseas expansion and have carried out extensive
research into potential markets where we could apply our
operating model. We began with the premise that we wanted
to find out what bowling businesses were doing in other
countries, in part so that we could learn and apply innovation
to our own business. We found that when it comes to
family-friendly leisure bowling, the UK is without a doubt the
world leader. That also provides us a with the opportunity to
bring our operating model into other countries. Canada
represents the best fit for us as it shares many similarities with
the UK bowling market, and we believe there is unmet demand
for well-invested, affordable, family-friendly bowling-led
experiences. Splitsvilles operations and brand provide us with
an excellent platform for further growth, and we believe there
is a significant opportunity to add value to the existing
Splitsville business by leveraging our customer-led operating
model, technology and digital marketing experience, and
through increasing the scale of the business.
Q – Why is the rollout of Pins on Strings so important
to the business?
A – One of the key indicators in operating a bowling centre is
games per stop (GPS), which measures the number of games
played before a mechanical failure stops play. Because there
are fewer mechanical parts to Pins on Strings compared to
traditional pinsetters, we are able to increase GPS from an
average of 409 to an average of 1,108. This can have a
massive impact on the performance of a centre, since fewer
stops means more play and higher asset utilisation at 100 per
cent gross margin. Pins on Strings also requires a reduced
level of labour to operate and uses less energy which is of
benefit to our operating costs and the environment.
We ask CEO Stephen Burns about trading since
COVID‑19 and strategic progress
Strategic report
23
Hollywood Bowl Group plc
Annual report and accounts 2022
Business model
Our business model delivers value through
continual investment in enhancing our
customers’ experience
What sets us apart
Our ESG strategy:
What we do
Our centres offer a complete entertainment experience for customers of all ages.
Alongside our core offer of bowling or mini-golf, they can also enjoy amusements
and food and drink. These additional offerings not only enhance their experience
and increase reasons to visit, but also increase dwell time and secondary spend.
Multiple revenue streams
1. Safe and inclusive leisure destinations
Bowling Mini‑golf
Amusements Food
Beverages
Read more on our purpose IFC
Successful brands
We operate a portfolio of bowling and
mini-golf centres across the UK and
Canada, under our Hollywood Bowl,
Puttstars and Splitsville brands.
High‑quality estate
Our centres are predominantly in prime
locations, in, out-of-town, multi-use leisure
and retail parks, alongside cinema and
casual dining sites.
Motivated and engaged teams
Our teams are the face of our business
and are focused on delivering the best
brand experience for our customers.
Landlord relationships
Excellent relationships with developers
and landlords ensure that we maintain
a strong pipeline of potential new
high-quality sites.
Strong balance sheet
By driving revenues, continuing to achieve
healthy margins and maintaining a strong
balance sheet, we are able to invest
appropriately in all areas of our business
and create value for our stakeholders.
24
Hollywood Bowl Group plc
Annual report and accounts 2022
What we do
Read more on pages 46 to 58
Where we invest Value creation
1. Safe and inclusive leisure destinations 3. Sustainable centres2. Outstanding workplaces
Investment
Customer experience
Safe and secure environments
Technology to enhance the wider customer journey
Centre maintenance and upgrades
Centre refurbishments and reconfigurations
Customer insight programmes
Link to strategy
1
Delivering like-for-like revenue growth
2
Actively refurbishing our assets
People
Attracting and retaining the best people in the leisure industry
A fair deal for our team members with comprehensive bonus and
incentive schemes
Extensive training and development
Team engagement and wellbeing programmes
Link to strategy
4
Focusing on our people
Growth
New centre developments
Broadening the appeal to new and existing customers through digital
marketing programmes and environment upgrades
Acquisitions
UK and international market expansion
Link to strategy
3
Developing new centres and acquisitions
5
Leveraging our indoor leisure experience
Our customers
We strive to deliver the best possible
experience through exceptional service,
in unique, contemporary, safe and
exciting environments at a highly
accessible price point.
Our people
Our team members are highly focused on
commercial, satisfaction and sustainability
measures to ensure our customers enjoy
the best possible experience whilst we
minimise our impact on the environment.
Management programmes are in place to
attract, retain and nurture top talent.
Our partners
We support a wide ecosystem of
partners and suppliers through
commercial arrangements designed
to build mutually beneficial
long-term relationships.
Our communities
The inclusive nature of bowling and
mini-golf makes them an important
contributor to social wellbeing. We offer
subsidised access for concessionary
users and educational groups.
Our investors
We are focused on sustainable, profitable
growth by driving revenues, and managing
our margins and cash position to provide
attractive returns.
Strategic report
25
Hollywood Bowl Group plc
Annual report and accounts 2022
Effective engagement and collaboration.
Considering all our stakeholders is a vital part of the Board’s strategic
decision making. Engaging our stakeholders in a way that aligns with
our culture and supports our goal of remaining an industry leader is
fundamental to the long-term sustainable success of the Group.
Section 172 of the Companies Act 2006 requires directors to always
act in good faith and in a way that would most likely promote the
success of the company for the benefit of its stakeholders. As part
of this, the Board must always consider how decisions balance the
needs of our different stakeholders, as well as the consequences
on long-term performance. The nature of operating a large-scale
business means it is not always possible to provide positive
outcomes for every stakeholder. In these situations, the Board has
to make decisions despite competing stakeholder priorities. Our
stakeholder engagement processes allow us to better understand
what matters to stakeholders, consider all relevant factors and
select the best course of action for long-term business success.
The disruption caused by the pandemic and the government
restrictions to address it has made working as closely as possible
with our stakeholders more important than ever.
Working with our
stakeholders Section 172
S172(1) statement:
In accordance with section 172(1) of the
Companies Act 2006, a director of a
company must act in the way he or she
considers, in good faith, would be most likely to
promote the success of the Group for the
benefit of its members as a whole and, in doing
so, have regard, amongst other matters, to:
a. the likely consequences of any decision
in the long term;
b. the interests of the Groups employees;
c. the need to foster the Groups business
relationships with customers and suppliers;
d. the impact of the Groups operations on
the community and the environment;
e. the desirability of the Group maintaining
a reputation for high standards of
business conduct; and
f. the need to act fairly between members
of the Group.
The following disclosure describes how the
Directors of the Group have taken account
of the matters set out in section 172(1) (a) to
(f) and forms the Directors’ statement
required under section 172 of the
Companies Act 2006.
How we engage with
our key stakeholders
Here, we will outline the Board and
Groups approach to considering and
engaging with our key stakeholder groups.
As well as our ongoing engagement
activities, we also regularly receive and
respond to specific feedback as well as
provide updates on important issues to
our stakeholders.
However, the Board does reserve certain
matters for its own decision making. These
are outlined on page 80.
In response to COVID-19 we took steps to
increase our communication, collaboration
and information sharing with stakeholders
regarding our actions and the potential
impacts on them, as well as the information
we have considered, and we have continued
this approach as we have emerged from
the pandemic.
Here are the details of our stakeholder
groups, the activities in FY2022 and the
outcomes of the engagement.
Our key
stakeholders
The Board considers the Groups
key stakeholders to be:
Team members (employees)
Customers
Investors
Suppliers, partners and
lending banks
The communities in which it
operates
The environment
Section 172
Read more on the Business model on pages 24 and 25
Read more on Sustainability on pages 46 to 58
Read more on Governance on pages 76 to 85
26
Hollywood Bowl Group plc
Annual report and accounts 2022
Our team members are key to our business success and the
driving force behind our positive customer feedback. They are
principally responsible for the experiences our customers look
forward to, and revisit us for.
What is important to them
Regular, relevant and clear communication
Engagement with all levels of management
Opportunities to provide feedback
Career and skills development options
Attractive salary, benefits and opportunities to share in the success
of the Group
An inclusive employer who embraces diversity at all levels
How the Board considers the interests of the
stakeholder group
All Directors visit multiple new, refurbished and existing centres each year
Attendance at the annual management conference
Bi-annual feedback sessions between management and team members
The Board’s diversity policy is detailed on page 89. Diversity is a key
consideration of the Board’s succession planning
How we engaged with them during FY2022
Fourth Engage enabled us to communicate key messages instantly, with
the opportunity for the team to interact; we have also used the platform to
deliver wellbeing initiatives to support our team
We have undertaken employee engagement surveys and pulse surveys
The Company has a Whistleblowing policy in place, which enables
employees to raise concerns on any areas of the business. All cases are
reported on at every Board meeting
We publish our Gender Pay Gap report once a year
Outcomes of engagement during FY2022
Fourth Engage enabled us to deliver our internal training and wellbeing
initiatives to support our team
We were pleased to have been able to reintroduce face-to-face training
sessions this year, following virtual training sessions being delivered in the
COVID-19 period. We have updated our learning platform to include more
user-generated content and encourage social learning. This content has
also been shared through Fourth Engage
The outputs of the engagement surveys were considered by the Board
and senior leadership team, resulting in actions being identified and put
in place
We were delighted to be recognised as one of the UK’s Top 25 Best Big
Companies to Work for in 2022
Stakeholder engagement
Our team
Providing our customers with a great experience every time
they visit is a core consideration for the Board. Customer
feedback remains our best indicator for whether we are
delivering on this.
What is important to them
A great value visit every time
A clean and safe environment
Excellent customer service from friendly team members
Fully working, fault-free equipment
How the Board considers the interests of the
stakeholder group
The Board reviews customer satisfaction scores at every meeting
Customer satisfaction scores form part of all bonus schemes from team
members to senior leadership
The senior leaders use customer feedback to identify improvements
to ways of working and ongoing investments into new centres
and refurbishments
How we engaged with them during FY2022
Post-visit customer satisfaction surveys
Qualitative market research programmes
Quantitative market research programmes
Social media and customer queries submitted via the contact centre
Regular feedback and monitoring ensured safety standards and
expectations were being met
Outcomes of engagement during FY2022
We saw improved overall satisfaction scores from our customer visits
versus FY2019
Enhancements to the Hollywood Bowl and Puttstars brand propositions
Our customers
27
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Stakeholder engagement continued
Investors are an important source of feedback on our business
model and plans for future growth.
What is important to them
Relevant and timely information on Group performance
Regular engagement with management
Growth of share price and dividend returns data
Information on ESG strategy and performance
Information on Remuneration policy
How the Board considers the interests of the
stakeholder group
The Board receives feedback from shareholder meetings and through the
Group’s brokers, Investec and Berenberg
The Board welcomes questions from our shareholders at any time
The Remuneration Committee Chair continues to consult shareholders
on any future major changes to its Policy. The Report of the Remuneration
Committee can be found on pages 96 to 100
The Board remains focused on the Group’s ESG initiatives. The Sustainability
report is on pages 46 to 58 and Corporate governance report on pages
76 to 85
How we engaged with them during FY2022
The AGM was held in January 2022
Investor relations during the year consisted of meetings with our current
and prospective shareholders and presentations given to shareholders
upon the release of annual or interim results. These meetings included
identifying key overseas markets for expansion, including but not limited
to Canada
Attendance and presentations given at investor conferences
Outcomes of engagement during FY2022
The Board’s view on dividends is outlined in the Chief Financial Officer’s
review on page 44
We have made further progress in our ESG strategy and initiatives
Awarded best Annual Report for European Small Cap Business
Investor Relations Best Practice Awards Finalist - Small Cap Annual Report
Our investors
We take pride in being an active part of our communities, with
school outreach programmes, concession discounts and
charity fundraising.
We always take into account the environmental impacts of
business operations and strategy.
What is important to them
A positive contribution to local communities through employment and
amenity provision
Ongoing support for local and national charities
Energy efficiency and sustainable working practices
How the Board considers the interests of the
stakeholder group
The Board considers the longer-term impact of its operations as part of
its sustainability strategy
The Board continues to focus on improving its energy efficiency
How we engaged with them during FY2022
Our Sustainability report details our ESG strategy, activities undertaken
and future initiatives. This can be found on pages 49 and 50
Outcomes of engagement during FY2022
We continued with our investment into solar panels, with 17 installations
completed or nearing completion during FY2022
Increase in uptake of concessionary discount rates versus FY2019
Continuation of support for Barnardo’s as our national charity partner
We have made further progress in our ESG strategy and initiatives (read
more on pages 46 to 48)
Our communities and the
environment
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Annual report and accounts 2022
Our lending banks provide funds for growth and working capital
as required.
What is important to them
Regular monthly reporting, including rolling 12-month forecasts
Regular invitations to new openings and refurbishment launches
How the Board considers the interests of the
stakeholder group
Bank representatives are able to attend half-year and full-year
results presentations
Forward-looking forecasts are provided at every monthly Board meeting
to ensure covenant compliance
How we engaged with them during FY2022
We provided regular monthly updates on Company performance and
reported on debt covenant look forwards
Outcomes of engagement during FY2022
The £25m revolving credit facility (RCF) remains in place until
December 2024
Our lending banks
Our partnerships extend beyond the small number of main
suppliers we have for IT services, amusements, food and
beverages to also encompass our landlords.
We expect high ethical standards from every supplier and
partner we work with.
What is important to them
Clear and concise communication to our suppliers and partners that
shows integrity and reliability at all times
Strong listed covenant
Acting as a responsible tenant
How the Board considers the interests of the
stakeholder group
The Board is committed to high standards of ethics
Executive Directors hold regular discussions directly with our main suppliers
The Board takes a zero-tolerance approach to bribery, corruption and
modern slavery and reviews supplier and partner policies in these areas
How we engaged with them during FY2022
The Executive Directors continued to closely engage with landlords to
agree extensions and revised terms as required
We actively manage our supplier relationships and have worked with our
major suppliers to carefully manage costs and supply chain disruption
We publish our Payment Practices Report twice a year
Our suppliers our audited annually on their compliance with modern
slavery and human trafficking legislation
Outcomes of engagement during FY2022
We maintained positive relationships with our major suppliers and
landlords throughout FY2022
Our suppliers and partners
Strategic report
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Hollywood Bowl Group plc
Annual report and accounts 2022
Our market environment
Responding to a
changing landscape
Our position as UK market leader in both the ten-pin bowling and competitive socialising
markets enhances our ability to respond to changing market dynamics. There are a
number of UK market trends which we see as important opportunities for the Group.
Popularity of competitive socialising
As consumers are returning to pre‑pandemic spending, they are
increasingly preferring to create and share social experiences
rather than accumulating material items, which is shaping how
they allocate their discretionary budgets and leisure time.
Opportunity
The ‘competitive socialising market’ evolved due to strong consumer appetite
for unique and inclusive experiences, including updated takes on traditional
activities such as bowling, mini-golf, table tennis and bingo.
Response
Through our active refurbishment programme and the introduction of
innovations like our scoring systems, leaderboards, and new mini-golf
concept, we are continuing to set the standard for competitive socialising in
our nationwide locations.
Link to strategy
3
2
1 4 5
Combined retail and leisure experiences
High street, and out‑of‑town, traditional retail outlets and
development schemes are under increasing pressure from
online channels and the rise of the ‘experience economy’.
Opportunity
Numerous retail property landlords and developers are responding to this by
looking to expand their leisure offering and create a wider destination
customer experience to increase footfall and extend dwell time.
Response
Our strong record of proactive and successful partnerships with landlords,
alongside our unique customer experiences, means we are considered key
existing and potential new anchor tenants alongside cinema and casual
dining operators.
Link to strategy
1 3
30
Hollywood Bowl Group plc
Annual report and accounts 2022
Low market penetration
In the UK, ten‑pin bowling has historically been a relatively
low‑frequency activity, and with 338 centres, has lower levels of
location accessibility when compared to cinema.
Outlook
In the UK, the activities of ten-pin bowling and mini-golf enjoy a wide
demographic appeal and high level of participation interest when compared
to other offerings in the competitive socialising sector.
Response
In the last year, we have worked closely with agents and landlords to further
strengthen our new centre pipeline which will enable us to accelerate the
expansion of our market coverage into prime locations for both the
Hollywood Bowl and Puttstars brands.
Link to strategy
3 5
Sector consolidation
Well‑capitalised businesses can increase their share of the
wider leisure market as financially challenged operators become
less competitive or exit the market.
Opportunity
This trend and the associated opportunities accelerated due to the
COVID-19 pandemic and the subsequent trading and liquidity pressures
experienced by many operators in the leisure and hospitality sectors.
Response
The wider leisure market remains highly fragmented with many independent
operators in existence. Whilst in the bowling sector there are less than 25
independent centres with more than 16 lanes, we continue to closely monitor
wider opportunities of varying scale with our strict high-quality location
criteria guiding our evaluations.
Link to strategy
3 5
Driving like-for-like revenue growth
Actively refurbishing out assets
Developing new centres and acquisitions
Focusing on our people
Leveraging our indoor leisure experience
Key to strategy
1
2
3
4
5
See our strategy on pages 33 to 37
Strategic report
31
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategy
Our proven growth strategy
Driving like‑for‑like revenue growth
Actively refurbishing our assets
Focusing on our people
Developing new centres and acquisitions
Leveraging our indoor leisure experience
Key to risks
Economic environment
Covenant breach
Expansion/growth
Core systems
1
2
3
4
Supplier (non-amusements)
5
Amusement supplier
Management recruitment and
retention
Food safety
6
7
8
GDPR and cyber security
Targeted IT threat/attack
Compliance
Climate change
9
10
11
12
See our risks on pages 69 to 73 See our markets on pages 30 and 31
1
2
4
3
5
32
Hollywood Bowl Group plc
Annual report and accounts 2022
1
Driving like-for-like
revenue growth
We do this by
Focusing on sales, service and safety superiority
Providing an outstanding customer experience by attracting and
retaining the best talent
Increasing dwell time through a diverse entertainment experience
Investing in technology and improving the digital customer journey
to drive sales and engagement
Continually improving the food and beverage and amusement offering
Maximising customer awareness and engagement through
targeted digital marketing to a variety of customer groups
What we achieved
Customer service score of 59.3 per cent
Net promoter score of 61.0 per cent
Ongoing improvements to training and development programmes
for all team members
Our customer data platform is helping to improve engagement
rates and opportunities for database-generated revenue, with
insights used to drive digital advertising effectiveness and to
improve conversion rates
Development of our website and booking engine functionality,
which has simplified the customer journey, and improved
presentation of dynamic pricing and conversion levels
Introduced an improved value snacks and sharers food menu and
increased ‘at lane’ food and beverage orders by improving
in-centre WIFI and networks
Space optimisation to add extra bowling lanes and extended
amusement areas
18.3%
LFL games growth vs FY2019
8.4%
LFL average spend growth vs FY2019
28.3%
LFL revenue growth vs FY2019
We grow our LFL revenue by attracting new customers
and increasing the frequency of existing customer
visits, and stimulating higher spend per game.
1 Economic environment
6 Amusement supplier
7 Management recruitment and retention
What’s next?
Continued focus on innovation, and investment in technology at
circa. 30 per cent ROI
Digital transformation projects to improve core systems and
marketing capabilities
Drive additional improvements and excellent value-for-money
customer experiences
Links to risks
Strategic report
33
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategy continued
Actively refurbishing
ourassets
We do this by
Typically refurbishing our centres on a five to seven-year cycle
with an average spend of £0.4m per refurbishment, keeping our
centres fresh and introducing innovations
Reconfiguring centres to drive sales in high-growth sales streams,
for example combining the bar and diner space to create more
amusement space – without reducing the number of covers
Phasing out the AMF brand by rebranding centres to Hollywood
Bowl to improve customer brand recognition and loyalty
Increasing the space, density and quality of family games
and amusement machines, driving ancillary revenues
Introducing in-centre digital upgrades to improve customer
engagement, and encourage food and beverage spend
Investing in solar panels to reduce impact on the environment
and our exposure to energy price increases
What we achieved
Completed the refurbishment or rebrand of eight centres
Spent £12.9m on continuously improving our centres
Added an average of 1,000 sq ft to amusements space during
refurbishments – creating on average eight new machine places
and adding 323 new amusement pieces to our estate
Continued to rollout our in-centre digital installations with
enhanced content – now in 33 centres
Continued to rollout Nayax ‘tap to play’ and upgraded WIFI
at all centres
Completed rollout of Pins on Strings in 15 centres – now in 41 centres
Installed solar panels at 17 centres to bring the total to 22 centres
Two AMF centres rebranded with final two to complete in FY2023
8
Centres refurbished or rebranded in FY2022
14.7%
LFL spend growth in first year after refurbishment
40%+
Average ROI on capital spend
2
Investing in the customer experience creates improved
sales and profitability at existing centres. Our upgrades
attract new customers, increase customer satisfaction
and ultimately increase revenues.
1 Economic environment
6 Amusement supplier
7 Management recruitment and retention
What’s next?
Seven refurbishments and rebrands to be completed in FY2023
Continued rollout of Pins on Strings to improve games per
stop (GPS)
Negotiate with landlords to continue solar panel rollout
Links to risks
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Hollywood Bowl Group plc
Annual report and accounts 2022
Developing newcentres
andacquisitions
We do this by
Focusing on quality openings and setting minimum ROI on net
capital expenditure
Looking to international markets that are fragmented and
underinvested, and ripe for consolidation
Seeking acquisitions meeting strict investment criteria, overseas
or at home, where we can add value and where there is significant
potential for sustained profitable growth
What we achieved
Opened two new Hollywood Bowl centres and one new
Puttstars centre
Completed the acquisition of the Splitsville brand in Canada,
adding five large well-operated bowling centres with bar, dining and
amusements in populous locations, and providing a new strategic
platform for growth
What’s next?
At least ten further centres scheduled to open in the UK by the
end of FY2025 including a sixth Puttstars centre
Leverage our customer-led operating model, technology
and digital marketing experience to add value to the
Splitsville business
Continue to develop a pipeline of new Canadian site
opportunities, with more than ten additional sites planned in the
next five years
1
Overseas acquisition completed in FY2022
15-20
New centre openings targeted by end of FY2025
3
New centres opened in FY2022
3
We actively explore growth opportunities via new build
centres and the acquisition of sites or operators.
2 Covenant breach
3 Expansion/growth
7 Management recruitment and retention
Links to risks
Strategic report
35
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategy continued
4 Core systems
7 Management recruitment and retention
We do this by
Having a positive, fun, high-performance corporate culture
Providing industry-leading training and development programmes
Offering highly competitive pay, benefits and bonus schemes to
all our team members
Actively engaging and communicating with all team members
What we achieved
Reassessed team members’ pay in current inflationary
environment, increasing salaried teams’ remuneration
Introduced new bonus schemes and rewarded more than 64 per cent
of our hourly paid team members with performance-related bonuses
Carried out a number of diversity initiatives, including reviewing
our careers website to appeal to all ethnic, cultural and
religious backgrounds
Introduced, and held, five Assistant Centre Manager in
Training programmes
Introduced talent programmes for our technicians and
contact centres
Filled 40 per cent of management vacancies from our internal
talent pipeline
Provided a one-off cost of living payment to all team members
Recognised as one of the UK’s Top 25 Best Big Companies To
Work For in 2022
What’s next?
Launch the new employer brand to our team members
Continue to run market-leading incentive schemes for our teams
Links to risks
Our dedicated, dynamic and diverse teams enable
us to deliver on our Group purpose. Attracting and
retaining top talent is a priority.
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Hollywood Bowl Group plc
Annual report and accounts 2022
£5.6m
Bonuses paid to centre teams
64%+
Of hourly paid team members received performance-
related bonuses
40%
Of management vacancies filled from internal
talent pool
Focusing on
ourpeople
4
We believe there are potential sustainable and profitable
growth opportunities, through acquisition or organic
expansion into other indoor leisure sectors.
Strategic report
37
Hollywood Bowl Group plc
Annual report and accounts 2022
We do this by
Conducting extensive research into adjacent leisure market
opportunities and indoor amusement offerings
Applying strict investment criteria before entering new sectors,
as well as insight-led brand positioning
Conducting trials to test centre environments and
customer propositions
What we achieved
Extended our Puttstars trial centres with the opening of a fifth new
centre during the period
Enhanced the customer proposition and centre environments to
drive customer interaction and sales
What’s next?
Latest Puttstars centre in Peterborough opened in November 2022
with environment, technology and brand upgrades
Updated brand framework and increased marketing spend in
local catchments
Increased co-promotion between Hollywood Bowl and
Puttstars brands
Continued evaluation of rollout of Puttstars centres in high-quality
locations where bowling centres are not viable due to existing
centres or unit space constraints
Opportunity to trial mini-golf courses in selected Hollywood Bowl
centres as a fourth offer
Leveraging our indoor
leisure experience
5
2 Covenant breach
3 Expansion/growth
4 Core systems
18,000 sq ft
Unit size required for a three course Puttstars centre
66%
Net promoter score for Puttstars in FY2022
1
Puttstars centre opened in FY2022
Links to risks
Key performance indicators
We monitor our performance by regularly reviewing KPI metrics
1
.
We use these to gain a thorough understanding of the drivers of
our performance, of our operations and of our financial condition.
Financial KPIs
Revenue (£m)
+169.5%
Definition
Revenue is generated from customers
visiting our centres to bowl or play mini-golf,
and spending money on one of the ancillary
offers – our amusements, diner or bar.
Comment
Revenue increased by 169.5 per cent, to
£193.7m, driven through significant LFL
growth, new centre performance as well as
the acquisition of Teaquinn. It is also worth
noting that FY2022 traded uninterrupted
from COVID-19 restrictions.
2022 193.7 2022 12.5 2022 77.5
0.5
1.2
0.4
(2.1)5.5
2022 28.32022 4 6.7 2022 56.1
2021 29.9
(8.7) 2020
2019
2021 71.9 2021 3.6 2021 30.6
2021
2020
2021 28.6
2020 79.5 2020 8.9 2020 29.8
2020
2019 129.9 2019 8.1 2019 38.2
2019 27.6 2019
Profit before tax (£m)
+10000.6%
Definition
Profit before tax as shown in the financial
statements.
Comment
Profit before tax grew to £46.7m due to the
growth in revenues and strong cost controls
in the year.
Revenue generating capex (£m)
+244.5%
Definition
Capital expenditure on refurbishments,
rebrands and new centres (excluding
maintenance capex).
Comment
Revenue generating capex increased by
244.5 per cent, to £12.5m, as three new
centres were opened in FY2022, whilst no
new centres opened in FY2021. The Group
also returned to its pre-pandemic level of
refurbishments and rebrands.
Group adjusted EBITDA (£m)
+153.5%
Definition
Group adjusted EBITDA is calculated as
operating profit before depreciation,
impairment, amortisation, loss on disposal
of property, plant, equipment and software
and exceptional items. A reconciliation
between Group adjusted EBITDA and
statutory operating profit is on page 42.
Comment
Group adjusted EBITDA increased by
£46.9m to £77.5m, largely due to revenue
growth as well as being open for the full
financial year.
Like‑for‑like revenue growth (%)
+28.3% pts
Definition
LFL revenue growth is total revenue
excluding any new centres and closed
centres. New centres are included in the
LFL revenue growth calculation for the
period after they complete the calendar
anniversary of their opening date. Due to the
restrictions in FY2020 and FY2021, LFL
revenue is compared to FY2019.
Comment
LFL revenue has increased 28.3 per cent
when compared to FY2019.
Net cash/(debt) (£m)
+87.6%
Definition
Net cash/(debt) is defined as cash and cash
equivalents (£56.1m) less borrowings from
bank facilities (£nil) excluding issue costs.
Comment
The Group is in a net cash position as at
year-end due to the strong trading during
the year and tight cost controls.
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Hollywood Bowl Group plc
Annual report and accounts 2022
2022 84.8 2022 55.9 2022 28.6
2022 40.0 2022 10.45
2021 85.7 2021 22.1 2021 13.3
2021 42.5 2021 10.33
2020 85.5 2020 14.8 2020 12.4
2020 37.5 2020 10.15
2019 85.7 2019 25.1 2019 21.9
2019 29.4 2019 9.64
Gross profit margin (%)
-0.9% pts
Definition
Gross profit margin is calculated as revenue
minus the cost of sales and any irrecoverable
VAT, divided by revenue. Bowling has a
gross profit of 100 per cent, with the costs of
operating bowling in administrative costs,
while each of the other revenue streams has
an associated cost of sales.
Comment
Gross profit margin decreased year-on-year
due to a combination of higher LFL revenue
growth in amusements outstripping other
revenue lines as well as the lower margin in the
Canadian business as guided on acquisition.
Group adjusted operating cash flow (£m)
+152.9%
Definition
Group adjusted operating cash flow is
calculated as Group adjusted EBITDA less
working capital, maintenance capex and
corporation tax paid. A reconciliation of
Group adjusted operating cash flow to net
cash flow is provided on page 43.
Comment
Group adjusted operating cash flow
increased due to a combination of higher
Group adjusted EBITDA and a positive
movement in working capital.
Group adjusted EBITDA margin (%)
-2.5% pts
Definition
Group adjusted EBITDA margin is
calculated as Group adjusted EBITDA
divided by total revenue.
Comment
Group adjusted EBITDA margin was 40 per
cent, in line with management expectations.
Group adjusted EBITDA margin on a
pre-IFRS 16 basis was 31.3 per cent.
Total average spend per game (£)
+1.2%
Definition
Total average spend per game is defined
as total revenue in the year divided by the
number of bowling games and golf rounds
played in the year. It does not include
Canada where bowling is sold by time,
not games.
Comment
Average spend per game increased by
1.2 per cent, to £10.45, due to customers
continuing to spend more during their visits.
Group operating profit margin (%)
+15.3% pts
Definition
Operating profit margin is calculated as
operating profit per the Financial Statements
divided by revenue.
Comment
Operating profit margin increased year on
year to 28.6 per cent, due in the main to the
strong revenue performance during the year.
1 Some of the measures described are
not financial measures under Generally
Accepted Accounting Principles (GAAP),
including International Financial Reporting
Standards (IFRS), and should not be
considered in isolation or as an
alternative to the IFRS Financial
Statements. These KPIs have been
chosen as ones which represent the
underlying trade of the business and
which are of interest to our shareholders.
39
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Chief Financial Officers review
Our strong,
well-capitalised
business is delivering
robust returns
The liquidity position of the
Group remains strong and we are
well prepared to mitigate most
inflationary pressures.
Laurence Keen, Chief Financial Officer
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Hollywood Bowl Group plc
Annual report and accounts 2022
Group financial results
FY2022
(statutory) FY2021 FY2019
Movement
FY2022 vs
FY2019
Revenue £193.7m
4
£71.9m £129.9m +49.2%
Gross profit £164.3m £61.6m £111.4m +47.6%
Gross profit margin 84.8% 85.7% 85.7% -0.9%pts
Administrative expenses £108.9m £54.9m £82.9m +31.3%
Group adjusted EBITDA
1
£77.5m £30.6m N/A N/A
Group adjusted EBITDA
1
pre-IFRS 16 £60.6m £15.1m £38.2m +58.6%
Group profit after tax £37.5m £1.7m £22.3m +68.1%
Adjusted group profit after tax
2
£39.4m £1.7m £22.3m +77.0%
Free cash flow
3
£34.8m £8.7m £14.4m +142.6%
Total dividend per share 14.53p nil 11.93p +21.8%
1 Group adjusted EBITDA (earnings before interest, tax, depreciation and amortisation) reflects the underlying trade of the overall business. It is calculated as statutory operating
profit plus depreciation, amortisation, impairment, loss on disposal of property, right-of-use assets, plant and equipment and software and any exceptional costs or income, and is
also shown pre-IFRS 16 as well as adjusted for IFRS 16. Government grant income of £2.8m is included in Group adjusted EBITDA for FY2021. The reconciliation to operating profit
is set out below in this section of the report.
2 Adjusted group profit after tax is calculated as group profit after tax, adding back the Teaquinn acquisition fees of £1.6m, the non-cash expense of £0.4m related to the fair value
of the earn out consideration on the Teaquinn acquisition and deducting the non-cash credit in relation to the Teaquinn bargain purchase of £39,075.
3 Free cash flow is defined as net cash flow pre exceptional items, cost of acquisitions, debt facility repayment, RCF drawdowns, dividends and equity placing.
4 During FY2020 the Chancellor announced the reduced rate (TRR) of VAT on hospitality activities from which bowling activities were initially excluded. The Tenpin Bowling
Proprietors Association has been lobbying on the industry’s behalf, since that date, for the sector to be treated in line with the hospitality industry. We received confirmation on
12 April 2022 that HMRC agreed that there is indeed a clear distinction between the sport of competitive bowling and the leisure activity of bowling – with the latter being able
to benefit from TRR of VAT retrospectively. The total value of this is detailed in note 6 .
Following the introduction of the new lease
accounting standard IFRS 16, the Group has
decided to maintain the reporting of Group
adjusted EBITDA on a pre-IFRS 16 basis, as
well as on an IFRS 16 basis. This is because
the pre-IFRS 16 measure is consistent with
the basis used for business decisions, as
well as a measure investors use to consider
the underlying business performance. For
the purposes of this review, the commentary
will clearly state when it is referring to figures
on an IFRS 16 or pre-IFRS 16 basis.
The trading periods of FY2020 and FY2021
were disrupted due to a combination of
COVID-19 lockdowns and trading
restrictions once open; therefore
comparisons for this FY2022 financial
review are made with FY2019 (the last full
year of uninterrupted trading) unless
otherwise stated.
All LFL revenue commentary excludes the
impact of TRR of VAT on bowling and
revenue relating to the Groups Canadian
business, which was acquired in May 2022,
as well as any new centres opened from
FY2019 onwards.
Revenue
The Group continued its trajectory of strong
momentum from FY2021 into FY2022, with
significant LFL growth at 28.3 per cent when
compared to the same period in FY2019. It
is worth noting that the warm summer
weather in the UK did not impact negatively
on revenues, with August 2022 recording
the second-highest revenue month (after
August 2021) at £17.8m.
LFL revenue growth was a combination of a
growth in spend per game of 8.4 per cent, as
well as game volume growth of 18.3 per cent.
The exceptionally strong LFL growth, alongside
the performance of the Groups new UK
centres, resulted in record UK revenues of
£181.7m, and growth of 37.6 per cent
compared to FY2019. This excludes the
prior periods impact of TRR of VAT on
bowling activities which was worth £5.8m.
The Group is very pleased with the
performance of our Canadian business
Teaquinn since its acquisition in May 2022.
Total revenues were CAD 9.6m, (£6.2m)
with Splitsville accounting for CAD 6.4m.
Total statutory revenue for FY2022 (including
the prior periods impact of TRR) was £193.7m.
Gross profit margin
Statutory gross profit was £164.3m with
margin at 84.8 per cent.
Gross profit for the UK business
was £160.2m with a margin of 85.4 per cent.
Excluding the prior periods impact of TRR of
VAT, gross profit was £154.4m at a margin of
85.0 per cent, a decline of 70 basis points
compared to FY2019, which was in line
with expectations.
Revenues grew across all categories, but the
strongest growth was seen in amusements,
with LFL revenue growth of over 40 per
cent, outstripping other revenue lines. Given
the amusements’ lower margin rate, this has
impacted on the overall gross profit margin
but equated to more gross profit overall.
Gross profit for Teaquinn was in line with
expectations at CAD 6.4m (£4.1m), with a
margin of 66.2 per cent. This lower margin
rate when compared to the UK business is
as guided on acquisition, and is due to a
combination of the higher food and drink
mix in the Splitsville centres, the lower
amusement gross margin as well as the
effect of the lower gross profit margin of
the Striker business (which as a gross profit
margin of circa. 30 per cent).
Administrative expenses
Following the adoption of IFRS 16 in FY2020,
administrative expenses exclude property
rents (turnover rents are not excluded), and
include the depreciation of property
right-of-use assets.
Administrative expenses on a statutory
basis were £108.9m. On a pre-IFRS 16 basis,
administrative expenses were £114.1m, compared
to £82.9m during the corresponding period
in FY2019.
Employee costs in centres increased to
£33.7m, an increase of £8.7m when compared
to FY2019, due to a combination of salary
increases over the periods and the impact
of higher revenues. The balance of the
increase compared to FY2019 is in respect
of new centres in the UK and the employee
costs in the Canadian business of CAD
2.5m (£1.8m).
41
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Chief Financial Officers review continued
Administrative expenses continued
Total property-related costs, accounted for
under pre-IFRS 16, were £34.5m, with
£33.3m for the UK business (FY2019:
£30.6m). Property costs in the UK increased
by £2.7m, with new centre costs of £4.5m,
whilst business rates were lower due to the
government implemented COVID-19
concession in the first half of FY2022.
Energy costs continue to be a focus for the
Group. UK electricity usage costs are hedged
to the end of FY2024, and we continue to
work closely with our landlords to install
solar panels on more centres. In all, 17 centres
had solar panels installed in FY2022 resulting
in nearly 30 per cent (22 centres) of our UK
estate benefiting from this technology. The
Group generated 1,865,982 kWh of electricity
from its solar panels and used 20,480,858
kWh of electricity in total. It is estimated that
on an annual basis, solar will generate up to
20 per cent of electricity used.
Total property costs, under IFRS 16, were
£35.9m, including £9.8m accounted for as
property lease assets depreciation and
£8.5m in implied interest relating to the
lease liability under IFRS 16.
Corporate costs include all central costs as
well as the out-performance bonus for
centres. Total corporate costs increased by
£10.2m when compared to FY2019, to £22.1m.
The main driver of this increase is centre
management out-performance bonuses,
which account for £6.4m incremental cost.
This is reflective of the hard work and
commitment of our outstanding centre
teams across the estate. Other increases
have been seen in marketing spend, of
£0.9m, and £1.4m in the support centre
headcount as we continue to invest in
our teams.
The statutory depreciation, amortisation
and impairment charge for FY2022 was
£25.7m compared to £20.9m in FY2021.
Excluding property lease assets
depreciation, this charge in FY2022 was
£14.1m. This is due to the continued capital
investment programme, including new
centres and refurbishments.
Detailed impairment testing resulted in an
impairment charge in the year of £2.5m
against property, plant and equipment and
£1.8m against right-of-use assets for three
centres. The discount rate used for the
weighted average cost of capital (WACC)
is calculated with reference to the latest
market assumptions for the risk-free rate,
equity risk premium and the cost of debt.
These discount rates were impacted by
the volatility in the debt markets as at
30 September 2022. The WACC discount
rate (pre-tax) is 16.0 per cent (FY2021:
12.7 per cent).
Exceptional items
As a result of the HMRC position on TRR of
VAT, the Group made a retrospective claim
for overpaid VAT, and the prior period amounts
have been classified as exceptional items.
The total exceptional income in relation to
this, net of associated expenses, is £5.6m.
Note 6 to the financial statements includes
more detail on the impact of TRR of VAT
included in the full year results.
Exceptional costs relate to the acquisition of
Teaquinn. Acquisitions costs totalled £1.6m.
The earn out consideration for Pat Haggerty
has been recognised as an exceptional cost
of £0.5m in FY2022. The earn out
consideration is considered as a post
acquisition employment expense and not
in the scope of IFRS 3., but instead is accounted
for under IAS 19. The earn out has a cost
impact in the following financial years up to
and including at least FY2025.
More detail on this and the acquisition of
Teaquinn is shown in note 33 to the Financial
Statements.
Group adjusted EBITDA and
operating profit
Group adjusted EBITDA pre-IFRS 16
(excluding the prior periods impact of TRR
of VAT on bowling activities) increased to a
record £60.6m and includes a contribution
of £1.0m from Teaquinn.
Compared to FY2019 this was an increase
of 58.6 per cent. The increase is primarily
due to the increased revenue performance
and the Groups relatively fixed cost base.
The reconciliation between statutory
operating profit and Group adjusted
EBITDA on both a pre-IFRS 16 and
under-IFRS 16 basis is shown in the
table below.
Share-based payments
During the year, the Group granted further
Long Term Incentive Plan (LTIP) shares to
the senior leadership team. These awards
vest in three years providing continuous
employment during the period, and
attainment of performance conditions
relating to earnings per share (EPS), as
outlined on page 102 of the Annual Report.
The Group recognised a total charge of
£939,812 in relation to the Groups
share-based LTIP arrangements. Share-
based costs are not classified as
exceptional costs.
Group adjusted EBITDA and operating profit
FY2022
£’000
FY2021
£’000
Operating profit
1
55,449 9,580
Depreciation and impairment 25,052 20,472
Amortisation 624 477
Loss on property, right-of-use assets, plant and equipment and software disposal 18 29
Exceptional items (3,688)
Group adjusted EBITDA under IFRS 16 77,455 30,558
IFRS 16 adjustment
2
(16,850) (15,416)
Group adjusted EBITDA pre-IFRS 16 60,605 15,142
1 Operating profit in FY2021 includes government grant income of £2.8m (FY2022: nil).
2 IFRS 16 adoption has an impact on EBITDA, with the removal of rent from the calculation. For Group adjusted EBITDA pre-IFRS 16, it is deducted for comparative purposes and
is used by investors as a key measure of the business.
42
Hollywood Bowl Group plc
Annual report and accounts 2022
Financing
Finance costs decreased to £8.8m in
FY2022 (FY2021: £9.1m) comprising mainly
of implied interest relating to the lease liability
under IFRS 16 of £8.2m. An amount of
£0.2m is associated with the Group bank
borrowing facility.
The Groups bank borrowing facilities are a
revolving credit facility (RCF) of £25m at a
margin rate of 1.75 per cent above SONIA
and an agreed accordion of £5m. The loan
term runs to the end of December 2024;
and the RCF remains fully undrawn.
Cash flow and liquidity
The liquidity position of the Group remains
strong, with a net cash position of £56.1m
as at 30 September 2022, compared to
£29.9m at 30 September 2021. Detail on
the cash movement in the year is shown
in the table above.
Capital expenditure
During the financial year, the Group invested
net capex of £21.8m. A total of £3.6m was
invested into the refurbishment programme,
with eight UK centres completed including
a rebrand of AMF to Hollywood Bowl
in Shrewsbury, as well as interim spends of
£0.8m on two Canadian centres.
New UK centre capital expenditure was a
net £9.2m. This relates to the three centres
opened in the year (£7.7m) as well as interim
payments totalling £1.5m in relation to Hollywood
Bowl Speke and Puttstars Peterborough,
which opened in early FY2023.
The Groups strong balance sheet ensures
that it can continue to invest in profitable
growth with plans to open more locations
during FY2023 and beyond.
Despite inflationary pressures, returns on
these refurbishments are expected to
continue to exceed the Groups hurdle rate
of 33 per cent.
The Group spent £9.3m on maintenance
capital in the UK. This includes £4.1m for the
continued rollout of Pins on Strings technology
across the Group with 15 centres completed
in FY2022, bringing the total to 41 centres;
as well as £1.5m spent on installing further
solar panels, with 22 centres now benefitting
from this technology.
Investments were also made to in-centre
digital displays as well as the Groups CRM,
website and IT architecture to increase
performance and to continue to improve our
customers’ digital experience.
In light of the rolling refurbishment
programme, maintenance capital, as well as
new centres in the UK and Canada, we
expect capital expenditure to be in the
region of £21m to £23m in FY2023.
Taxation
The Groups tax charge for the year is £9.2m
arising on the profit before tax generated in
the period.
Earnings
Statutory profit before tax for the year was a
record £46.7m, and 69.2 per cent higher
than FY2019, the last comparable period.
The Group delivered profit after tax of
£37.5m (FY2021: £1.7m and FY2019:
£22.3m) and basic earnings per share was
21.91 pence (FY2021: 1.05 pence and
FY2019: 14.86 pence).
Adjusted profit after tax is £39.4m. This is
calculated to take account of the impact
of the costs associated with the
Teaquinn acquisition.
Cash flow and net debt
FY2022
£’000
FY2021
£’000
Group adjusted EBITDA under IFRS 16 77,455 30,558
Movement in working capital 8,814 6,905
Maintenance capital expenditure (9,323) (5,951)
Taxation (6,616)
Payment of capital elements of leases (14,450) (9,420)
Adjusted operating cash flow (OCF)
1
55,881 22,092
Adjusted OCF conversion 72.2% 72.3%
Expansionary capital expenditure
2
(12,508) (3,631)
Disposal proceeds 2
Net bank loan interest paid (104) (1,207)
Lease interest paid (8,452) (7,952)
Debt repayments
3
(600)
Free cash flow (FCF)
4
34,819 8,702
Exceptional items 4,091
Acquisition of Teaquinn Holdings Inc (8,099)
Cash acquired in Teaquinn Holdings Inc 415
Debt facility repayment
3
(24,900)
(Repayment)/drawdown of RCF
3
(4,000)
Dividends paid (5,132)
Equity placing (net of fees) 30 29,356
Net cash flow 26,124 9,158
1 Adjusted operating cash flow is calculated as Group adjusted EBITDA less working capital, maintenance capital expenditure, taxation and payment of the capital element of
leases. This represents a good measure for the cash generated by the business after taking into account all necessary maintenance capital expenditure to ensure the routine
running of the business. This excludes exceptional items, net interest paid, debt drawdowns and any debt repayments.
2 Expansionary capital expenditure includes refurbishment and new centre capital expenditure.
3 Note 22 to the Financial Statements includes the aggregated amounts debt repayments, debt facility repayment and repayment/drawdown of the RCF.
4 Free cash flow is defined as net cash flow pre exceptional items, cost of acquisitions, debt facility repayment, RCF drawdowns, dividends and equity placing.
43
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Chief Financial Officers review continued
Earnings continued
It is calculated as statutory profit after tax,
adding back the Teaquinn acquisition fees
of £1.6m, the non-cash expense of £0.4m
related to earn out consideration on the
Teaquinn acquisition and deducting the
non-cash credit in relation to the Teaquinn
bargain purchase of £39,075.
Dividend and capital allocation policy
The Board has declared a final dividend of
8.53 pence per share, based on an adjusted
profit after tax of £39.4m (adjusted earnings
per share of 23.07 pence).
Given the Groups strong liquidity position,
the Board has reviewed its capital allocation
policy with the priorities for the use of cash
as follows:
Capital investment into the existing
centres through an effective maintenance
and refurbishment programme
Investments into new centre
opportunities, including expansion in both
the UK and Canada
To pay and grow the ordinary dividend
every year with a payout of 50 per cent of
adjusted profit after tax
Any excess cash will be available for
additional distribution to shareholders as
the Board deems appropriate, without
impacting on our ability for investment in
the growth of the business.
The Board believes that setting a proforma
net cash
1
to Group adjusted EBITDA
pre-IFRS 16
2
ratio target (net cash ratio
target), provides a good guide for the future
allocation of surplus cash within the
business. The Board has set a net cash ratio
target of 0.5 times
and will look for this target
to be achieved by the end of FY2025, as set
out below.
End of FY2022 0.600X
End of FY2023 0.570X
End of FY2024 0.535X
End of FY2025 0.500X
In line with this strategy, the Board has
proposed a special dividend of 3.0 pence
per share be paid to shareholders alongside
the ordinary dividend of 8.53 pence per
share, bringing the full year dividend to 14.53
pence per share.
Subject to approval from shareholders at
the AGM, the ex-dividend date is 2 February
2023, with a record date of 3 February 2023
and a payment date of 24 February 2023.
Going concern
In assessing the going concern position of
the Group for the Consolidated Financial
Statements for the year ended
30 September 2022, the Directors have
considered the Groups cash flow, liquidity,
and business activities, as well as the
principal risks identified in the Groups
Risk Register.
As at 30 September 2022, the Group had
cash balances of £56.1m, no outstanding
loan balances, no COVID-19 concession
deferrals and an undrawn RCF of £25m,
giving an overall liquidity of £81.1m.
The Group has undertaken a review of its
liquidity using a base case and a severe but
plausible downside scenario.
The base case is the Board approved
budget for FY2023 as well as the first three
months of FY2024 which forms part of the
Board approved five-year plan. Under this
scenario there would be positive cash flow,
strong profit performance and all covenants
would be passed. It should also be noted
that the RCF remains undrawn.
The most severe downside scenario stress
tests for reasonably adverse variations in
the economic environment leading to a
deterioration in trading conditions and
performance. Under this severe but plausible
downside scenario, the Group has modelled
revenues dropping by 4 per cent and 5 per
cent for FY2023 and FY2024 respectively,
from the assumed base case and inflation
continues at an even higher rate than in the
base case, specifically around cost of labour.
The model still assumes that investments
into new centres would continue, whilst
refurbishments in the early part of FY2024
would be reduced and the Pins on Strings
would be delayed until FY2025. These are
all mitigating factors that the Group has in its
control. Under this scenario, the Group will
still be profitable and have sufficient liquidity
within its cash position to not draw down the
RCF, with all financial covenants passed.
Taking the above and the principal risks
faced by the Group into consideration,
the Directors are satisfied that the Group
has adequate resources to continue in
operation for the foreseeable future, a
period of at least 12 months from the date
of this report.
Accordingly, the Group continues to adopt
the going concern basis in preparing these
Financial Statements.
Outlook and guidance
We remain in a strong position to continue to
take full advantage of the opportunities we
have both in the UK and Canada. Our entry
into Canada presents us with a significant
opportunity to apply our successful business
model in a similarly fragmented and
underfunded market as the UK was ten
years ago.
With UK electricity usage costs hedged to
the end of FY2024 and labour costs
representing less than 20 per cent of
revenue at centre level, we have the ability
to absorb most inflationary pressures
through the dynamics of our business.
We will continue to provide great value for
money through focused pricing, and we
believe any price increases we may need to
pass on in FY2023 will be minimal. Our capital
deployment programmes remain unaffected.
We believe we are able to achieve our hurdle
rate of 33 per cent return on investment in
the seven refurbishments taking place in
FY2023. As a result of our improved centre
environments, together with the continued
roll out of Pins on Strings, dwell time should
increase further and therefore encourage
higher customer spend.
Laurence Keen
Chief Financial Officer
15 December 2022
1 Proforma net cash is defined as cash and cash
equivalents as per the statement of financial position
less any bank borrowings less any final ordinary
dividends for the financial year
2 Group adjusted EBITDA pre-IFRS 16 is calculated as
shown on page 45 and excluding any impact from
TRR of VAT in current and prior periods
44
Hollywood Bowl Group plc
Annual report and accounts 2022
Note on alternative performance
measures (APMs)
The Group uses APMs to enable management
and users of the financial statements to
better understand elements of the financial
performance in the period. APMs referenced
earlier in the report are explained as follows.
It should be noted that trading periods for
FY2020 and FY2021 were disrupted due to
a combination of COVID-19 lockdowns and
trading restrictions once open, therefore
comparisons in this financial review use
FY2019 as a base.
Like-for-like (LFL) revenue for FY2022 is
calculated as:
Total revenues £193.7m, less
TRR of VAT for prior periods £5.8m, less
TRR of VAT for FY2022 £3.0m, less
New centres revenues from FY2019
onwards £12.2m, less
Teaquinn revenues £6.2m
New centres are included in the LFL revenue
after they complete the calendar anniversary
of their opening date.
LFL comparatives for FY2019 are £129.9m.
Group adjusted EBITDA (earnings before
interest, tax, depreciation and amortisation)
reflects the underlying trade of the overall
business. It is calculated as statutory
operating profit plus depreciation,
amortisation, impairment, loss on disposal
of property, right-of-use assets, plant and
equipment and software and any
exceptional costs or income, and is also
shown pre-IFRS 16 as well as adjusted for
IFRS 16. The reconciliation to operating
profit is set out in this report.
Free cash flow is defined as net cash
flow pre-dividends, exceptional items,
acquisition costs, bank funding and any
equity placing.
Spend per game is defined as UK revenue
in the year (excluding any revenues relating
to TRR of VAT for prior years (£5.8m) and
TRR of VAT for FY2022 (£3.0m)) divided by
the number of bowling games and golf
rounds played in the UK.
Adjusted operation cash flow is calculated
as Group adjusted EBITDA less working
capital, maintenance capital expenditure,
taxation and payment of the capital element
of leases. This represents a good measure
for the cash generated by the business
after taking into account all necessary
maintenance capital expenditure to ensure
the routine running of the business. This
excludes exceptional items, net interest
paid, debt drawdowns and any
debt repayments.
Expansionary capital expenditure
includes all capital on new centres,
refurbishments and rebrands only.
Adjusted profit after tax is calculated as
statutory profit after tax, adding back the
Teaquinn acquisition fees of £1.6m, the
non-cash expense of £0.4m related to the
fair value of the earn out consideration on
the Teaquinn acquisition, as well as deducting
the non-cash credit in relation to the
Teaquinn bargain purchase. This adjusted
profit after tax is also used to calculated
adjusted earnings per share.
45
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview
Having evolved our wider ESG strategy in FY2021, this
year we have embedded sustainability considerations
further in the way we operate and have extended our
targets and stated ambitions in environmental, social
and governance (ESG) areas.
Our business is inherently people focused and has social aims
and responsibility at its heart, with a key focus on employment
and the communities where our centres are located. We also aim
to reduce our environmental impact, both at a local level and in
the context of our contribution to climate change. Underpinning
both these aspects is a robust governance framework that
ensures our operations deliver on our purpose while maximising
our positive impacts and minimising any negative impacts.
Our ESG strategy is based on three pillars:
Safe and inclusive leisure destinations
We bring friends and families together in our welcoming centres where
we prioritise health and safety, a responsible approach to eating and
drinking, accessibility to all and positive local community relations.
Outstanding workplaces
We focus on developing and training our team members, supporting
their wellbeing and maintaining a diverse and inclusive Company
culture in which they can thrive.
Sustainable centres
The centres we operate for playing, working and socialising are
increasingly more energy efficient, low-emission, sustainably
sourced and recycling-oriented places.
We support the recommendations of the Financial Stability
Board’s (FSB) Task Force on Climate-related Financial Disclosures
(TCFD). For the first time this year, we have included the TCFD
framework in our reporting which identifies the financial and
strategic risks and opportunities of different climate-related
scenarios. More information can be found on page 59 to 68.
The following sustainability overview section relates to our UK
operations only, unless otherwise stated. In FY2023 we will be
including our Canadian business within our ESG strategy,
frameworks and reporting.
In FY2023, we are establishing a Corporate Responsibility Committee
that will have responsibility for the governance of sustainability in
our business as well as driving the changes and strategy that will
allow us to set our net zero target, and support a transition to a
decarbonised economy and society.
46
Hollywood Bowl Group plc
Annual report and accounts 2022
Embedding sustainability
in everything we do
The three pillars of our ESG strategy
Priority issues:
Health and safety
Responsible food and beverage
Accessibility & wellbeing
Community relations
Supports strategic objectives:
Helps mitigate principal risks:
Food safety and Compliance
Stakeholder value for:
Customers, People,
Communities, Investors
Links to SDGs
Priority issues:
Talent attraction and retention
Diversity and inclusion
Training and development
Team wellbeing
Supports strategic objectives:
Helps mitigate principal risks:
Employee retention and Compliance
Stakeholder value for:
Customers, People,
Communities, Investors
Links to SDGs
Priority issues:
Waste management
Energy efficiency
Greenhouse gas emissions
Climate change
Supports strategic objectives:
Helps mitigate principal risks:
Compliance and climate change
Stakeholder value for:
Environment, Customers, People,
Communities, Investors,
Partners & Suppliers
Links to SDGs
Safe and inclusive
leisure destinations
Outstanding
workplaces
Sustainable
centres
Our purpose
Bringing families and friends together for affordable fun and safe, healthy competition
Underpinned by a dynamic Group culture, robust Board governance of ESG
and progressive relationships with suppliers and partners.
Our initiatives, metrics and current and future targets are measured against each of these pillars
and we will continue to update our stakeholders on our progress.
Key to strategy
Delivering like-for-like revenue growth
1
Actively refurbishing our assets
2
Developing new centres and acquisitions
3
Focusing on our people
4
Leveraging our indoor leisure experience
5
1 4 2 3
5
1 2
4
5
Hollywood Bowl Group and the SDGs
The UN Sustainable Development Goals (SDGs) are the global blueprint to
achieve a better and more sustainable future for all. The call for action is an
urgent one and we want to play our part.
It is an important framework that we use to help inform our approach and ensure
that our strategy supports broader sustainable development priorities. All the
goals are of the utmost importance but we believe our business is best placed to
contribute to six goals which we have used to align our strategy as shown above.
We will continue to use the SDGs, and the targets and indicators that sit under
the goals, to guide us as we further develop the measurement, structures and
plans that will support our ESG strategy.
Read more on pages 49 and 50 Read more on pages 51 to 54 Read more on pages 55 to 58
47
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview continuedSustainability overview continued
Sustainability governance and risk management
In recognition of our commitment to sustainability, in FY2023 we are
establishing a Corporate Responsibility Committee that will oversee
the governance of sustainability. The Committee will report directly
to the Board and will be chaired by a Non-Executive Director and
attended by senior representatives from across the Group. The
Committee will hold bi-annual meetings to ensure effective delivery
of our sustainability strategy.
The Board is responsible for managing key sustainability risks that
may impact business strategy. Working with PwC a Climate Risk and
Opportunities Register was developed in September 2022. Climate
change risks that have the potential to impact the Group have been
included within our Group Risk Register, recognising the importance
of this global issue to the long-term sustainability of our business
model. More information about this can be found on page 73.
Measuring the impact we make
We have several targets that guide our sustainability trajectory,
some of which we introduced for the first time in FY2022. These
targets are identified in our progress reports for each pillar on the
following pages. We take these targets very seriously and share here
both where we have achieved our targets, and where there are still
improvements to make.
Our range of targets and ambitions is evolving as we put in place
structures to monitor and report against them, and we expect to
share more extensive reporting against our progress in 2023,
including providing information and targets relating to our Canadian
operation that was acquired in May 2022.
Significance
Impact
Energy efficiency
GHG emissions Waste management
Health and safety
Diversity and inclusion
Board diversity
Responsible supply chains
Business ethics
Climate change
ESG governance
Values and culture
Executive pay
Responsible food and beverage Training and development
Team wellbeing
Community relations
Water use
Accessibility and
affordability
Socioeconomic impact
Biodiversity
Product development
Talent attraction and
retention
Environment
Social Governance
Materiality matrix
Materiality matrix methodology
Our materiality matrix was developed with the support of external consultants who conducted a detailed analysis, drawing on industry
intelligence and macro trends to create a long list of material ESG topics. A risk and opportunity analysis was conducted against each topic
to establish its potential to impact on the business (plotted on the x-axis, ‘Impact’), and its significance to the business and stakeholders, and
prevalence in the market (plotted on the y-axis, ‘Significance’). Our multi-pillar sustainability strategy was developed with these material
issues at its heart.
48
Hollywood Bowl Group plc
Annual report and accounts 2022
Safe and inclusive
leisure destinations
750,000
Of concessionary discount games bowled
£28,000
Amount raised for charity partner Barnardo’s
48.3%
Of all soft drinks sold are sugar-free
97.0%
Of centres passing food and drink audits
Accessibility, wellbeing and community relations
We provide inclusive and sociable activities that enable families and
friends of all ages and abilities to spend quality time together, in an
environment that is fun and welcoming while actively promoting
wellbeing. In recent years, we have all come to realise the importance
of socialising, especially during COVID-19, when mental and physical
health were at the forefront of everyones minds. Our centres provide
opportunities for all customer groups to get involved, and we foster
excellent community relations through concessionary discounts and
local community engagement which includes charity fundraising
events and school partnerships.
The Group continues to support the childrens charity Barnardo’s as
our national charity partner, with team members and Centre Managers
encouraged to raise funds through their own centres and our central
support centre, for this worthy cause.
Progress in FY2022 FY2023 targets
750,000 of concessionary
discount games were played
750,000+ of concessionary
discount games played
We raised £28,000
for Barnardos
Raise £40,000 for Barnardos
FY2022 highlights
49
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview continued
Health and safety
The health and safety of our teams and customers is an ongoing
priority, and we continue to demonstrate our commitment to this
area, by measuring and monitoring performance across all centres
and locations throughout the Group. It is critical to business
performance and the experience we offer our customers and
integral to our promise to deliver an outstanding workplace.
We continue to refresh and reinforce our policies and practices, as
well as comply with all safety legislation and act on all reported
incidents. As part of our internal audit reviews, we undertake safety
audits, and any incident reports are reviewed by the Board on a
monthly basis.
Responsible food and beverage
We collaborate with our suppliers to offer healthier alternatives as
part of our range, which might include reducing the salt and sugar
content of the food and beverages we serve. We actively promote
a range of sugar-free soft drinks, with fresh water readily available.
Health and safety is strictly embedded in our daily operations, and
team members are required to have completed food safety and
allergen awareness training.
Our SLT proactively considers the impact of the food and drink
options we offer and is committed to clearly providing customers
with the facts they need, including allergen information, so they can
make fully informed choices.
Our centres are audited regularly, often on an unannounced basis,
by internal food safety auditors or environmental health officers and
we consistently achieve high food ratings.
Progress in FY2022 FY2023 targets
97% of centres passed food and
drink audit
100% of centres passing food
and drink audit
48.3% of all soft drinks sold were
sugar free
50% of all soft drinks sold to be
sugar free
Over 98% of our team in related
roles completed food and safety
and allergen training. To ensure
this is exceeded next year we will
further increase our efforts with
all new team members
100% of team members in
related roles to have completed
food safety and allergen training
within three months of passing
probation period
The health and safety of our teams and
customers is an ongoing priority, and we
continue to demonstrate our commitment
to this area.
50
Hollywood Bowl Group plc
Annual report and accounts 2022
Talent attraction and retention
Our team members are the lifeblood of our business and key to our
success. This is why we have worked doubly hard on our people
initiatives this year, so we can continue to attract and retain the best
talent available in a labour market that has become increasingly
competitive. Recruiting and retaining good people continues to be
a challenge for the leisure and entertainment sector – due to its
transitional nature – but we are pleased to report that our turnover
rates are proven to be substantially lower than many of our hospitality
peers. During this reporting period, we have refreshed our renewed
rewards package and improved employee engagement and talent
programmes. Our new employer brand will launch early in FY2023.
Our people have been instrumental to our outstanding performance
in FY2022, facing challenges head on, whether it was supplier or food
delivery shortages, or working to support each other when Omicron-
related sickness absences were at their peak. We have recognised
these efforts through pay increases and generous bonus schemes.
In addition we have provided a one-off cost of living payment to help
team members totalling £0.6m.
Reward and recognition of our team members is an important part
of our strategy to engage and retain great people. It’s also an essential
part of fostering a high-performance, purpose-led culture across the
business. In addition to providing fair pay to all our team members,
we also offer benefits such as free activities and discounted food
and drink when they visit our centres with their friends and family.
Progress in FY2022 FY2023 targets
We were pleased that 40% of
management appointees came
from internal candidates. This
key area of focus is one we are
looking to further improve upon
45% of our management
appointments from
internal candidates
Outstanding
workplaces
7.5%
Increase in salaried team members’ pay in light of
inflationary environment
£0.6m
Total cost of living payment to team members
£5.6m
Paid in bonus to centre teams in recognition of excellence
96.9%
Of our team completed online training and
development modules
4.9
Out of 7 – the average score for wellbeing in our team
engagement survey
One of the UK’s Top 25 Best Big Companies
To Work For in 2022
FY2022 highlights
Strategic report
51
Hollywood Bowl Group plc
Annual report and accounts 2022
Sustainability overview continued
Training and development
Working at Hollywood Bowl Group is more than ‘just a job’ – it is a
high-performance culture, where teams are nurtured through
exceptional training and reward schemes where positive behaviours
are actively encouraged.
Our teams have entered FY2023 stronger than ever, on the back of
industry leading talent development programmes that were
reintroduced post the COVID-19 lockdowns. We now have well over
100 team members enrolled, with 40 per cent of all management
vacancies filled from our internal talent pipeline. We value this
experience as team members progress through the Group, while
also maintaining a healthy balance of new recruits from outside
the Company.
We have expanded these programmes, introducing talent programmes
for our technicians and Contact Centre team for the first time. In
total, 25 new candidates joined our Centre Manager in Training
programme and 75 candidates joined our Assistant Centre Manager
in Training programme.
We recognise and embrace our role in enabling team members to
develop their skills, whether they are entering or returning to the
workplace on a temporary or transitional basis or motivated to
develop a fulfilling a career that allows them to rise up the ranks.
Progress in FY2022 FY2023 targets
5.6% of our team members
participated in development
programmes
Have more than 5% of our team
participating in development
programmes
We achieved above our target
and had 97% of our team
completing online development
modules.
Maintain 97% of our team
completing online
development modules
Team wellbeing
The wellbeing of all teams is of vital importance to us, and we have a
range of established initiatives in place to make this happen. The
importance of wellbeing was highlighted in our recent annual
conference where we held a workshop and all our talent programmes
now include wellbeing modules. We now have three Mental Health
First Aiders, and are training up two more, and we have regular
communications around mental health and wellbeing on Fourth
Engage (our internal social media) to highlight events such as World
Mental Health Day.
We enhanced our Employee Assistance Programme (EAP) in
FY2022, moving provider in May to PAM Assist, which provides a
free support service for mental health, financial, legal or
bereavement issues. A team member can call directly, or we can
make a referral. In addition to this, an app can be downloaded, which
provides information and ideas around wellbeing, with regular news
articles, recipes, workouts, guided meditations, health assessments,
information on cognitive therapies, and much more.
Progress in FY2022 FY2023 targets
We were proud to achieve a
1 star rating in our Best
Companies Team survey which
placed us in the Top 25 of Big UK
Companies To Work For
Maintain a 1 star rating in the
overall Best Companies
Team survey
We achieved a score of 4.9 (out
of 7) in our Team wellbeing
survey which was an increase of
6% year-on-year
Maintain 4.9 (out of 7) in our
Team wellbeing survey
Diversity and inclusion
We actively promote a culture that fosters inclusion, in outstanding
workplaces that are both diverse and welcoming. Difference is
valued, as it is a reflection of the people and communities where we
live and work. We commit to no-one being discriminated against on
the grounds of gender, race, ethnicity, religious belief, political
affiliation, sexual orientation, age or disability. We encourage our
team to celebrate all religious and cultural festivals equally.
Diversity and inclusion are critical to our success, and help us to
reflect the expectations of our customers, while providing customer
experiences that are relevant, accessible and welcoming. We have
identified focus areas to improve and are making changes to the way
we recruit to attract ever greater diversity and more women, and to
ensure that our centres are reflective of the diversity of their own
communities. We are also encouraging wider gender diversity into
senior roles, and we are acting on the issues that prevent team
members from applying for promotions. As a result, we’ve taken
steps to embed more flexibility in the structure of senior roles.
In addition, we’ve continued to develop our employer branding, and
our website is now designed to reach, and appeal to a broad range of
potential talent.
52
Hollywood Bowl Group plc
Annual report and accounts 2022
Rachael Hayward joined the Group in 2021 as
Regional Support Manager for Outer London.
We caught up with Rachael, who shared insights about our
high-performance culture and how rewards are allocated in
practice. Her feedback describes an exceptional team effort
and high levels of engagement, driven by their combined
efforts to reach the monthly customer satisfaction target,
supported by Centre Managers and Regional Managers.
“The monthly target is clear, and teams are briefed daily on
customers’ experiences, via feedback forms, social media
posts and information posted on our employee engagement
app, Fourth Engage. Whole centre teams work together to
achieve the customer satisfaction target, including those
team members who are not customer facing, such as the
technicians maintaining the bowling lanes, and this makes it
so much easier for us to lift our standards, as the rewards are
fully inclusive.
We also conduct regular Centre and Assistant Manager
listening sessions, female-only listening groups, video
conference updates, leadership team visits to all centres, and
Q&A sessions with the leadership team that are open to all
team members.
We conduct monthly one-to-one meetings as a platform for
meaningful and structured discussion that covers wellbeing,
performance and areas of opportunity. This is an open
format, with a clear and direct feedback loop that covers
performance and any areas for improvement, or any
wellbeing concerns are openly addressed.
Engagement is very high as all team members receive an
extra 50 pence per hour for hours worked during any month
that the target is met. This is successful because the
leadership has worked hard to make sure that targets are fair
and achievable, fostering trust at all levels, which
subsequently fuels the positive energy that drives our
fantastic culture, and customer satisfaction.
Our Centre Managers are equally motivated by a generous
bonus scheme and can receive up to 20 per cent of their
centres financial outperformance versus budget, if overall
customer satisfaction scores have also been reached.
A spotlight on:
performance culture
A spotlight on:
training and development
Scott Moyle joined the Group in 2014.
He has worked in our High Wycombe, Cheltenham and Bristol
centres, developing his career by taking advantage of all the
talent development opportunities on offer. He now works as
Regional Support Manager for London and Kent, and is
responsible for service, team engagement and operational
standards for ten centres.
Scott described his journey as challenging and rewarding in
equal measure. His success has been determined by an
aptitude for sales, operations, food and drink, leadership and
the requirement to be constantly upskilling to keep pace with
the requirements of the business. Being promoted from within
has its advantages, as he knows and understands the
business intimately and support is guaranteed from the SLT
and others, so long as the attitude is flexible and adaptable.
Below is the trajectory of Scott’s journey, and the different
steps of the ladder:
Almost half of the Groups Assistant Managers have come
through the Assistant Manager in Training (AMIT)
programme which consists of on-the-job learning, and
managing shifts in the presence of more experienced
managers. Learning modules include HR, presentation
skills, and exposure to financial and commercial activities
with active Regional Managers, so as to gain experience of
working at a more senior level.
The Centre Manager in Training programme builds on the
AMIT by developing people and project management skills
with off-site training and one on one training sessions with
key individuals within in the business.
The Senior Leadership Development programme was
established in 2016 and takes Centre Managers to the next
level of seniority. Scott has now been working as a Regional
Support Manager for nearly five years, initially in the Wales
and West region, followed by South Coast, London and Kent.
Team members and managers at all levels have the platform
to move up to the next level. There is a healthy pipeline of
internal and external talent, so the Company always benefits
from a mix of in-house operational, and ‘outside’ experience.
More recently, apprenticeships have been introduced at team
member level, which aims to develop more Assistant Managers
in training.
Strategic report
53
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview continued
Q&A
Q – Can you describe the culture at
Hollywood Bowl Group?
A – Our culture is underpinned by a set of values and a
very clear ambition to be creators of positive energy
in great places to work or play. We encourage our
teams to work together around this mindset, in a
learning environment that is supportive and inclusive.
The Board and executive management team play a
key role in living and shaping a values-based
Company culture. We were delighted to have been
recognised as a Top 25 Big Companies To Work For
in 2022, providing testimony to the importance and
focus we place on creating outstanding workplaces,
which is one of the foundational pillars of our
sustainability strategy.
Q – What does this mean in practice?
A – Team members are encouraged to make quick
decisions and take personal responsibility, following a
set of guiding principles that make Hollywood Bowl
Group a dynamic operation. Team members are
encouraged to make suggestions around new ways of
working, and behavioural ‘pins’ are awarded monthly
by our Chief Operating Officer, Darryl Lewis, to those
who excel.
We had a significant number of challenges in the face
of supplier shortages and peak absences through the
Omicron wave. Our team members have repeatedly
stepped up’ and demonstrated their worth and value,
and we have used this exceptional set of
circumstances to reward them for this hard work.
Q – How have you demonstrated commitment
to help team members through the cost of
living crisis?
A – We were pleased to be able to review and improve
team members’ pay and help them during the cost of
living crisis. This year we increased salaried teams
remuneration by an average of more than seven per
cent and ran generous bonus schemes in recognition
of excellence and outperformance, with more than
£5.6m paid out in the year. We also gave out a
generous cost of living payment totalling £0.6m. We
are acutely aware of the pressures our team face, and
the impact the current economic environment will be
having on families, and we took real steps to help.
Q – What are you most looking forward to in
FY2023?
A – I look forward to continuing our great work across all
centres in the UK and now in Canada as we continue
to deliver on our stakeholder promises. The area of
ESG is moving at an exceptional pace, and these
initiatives will be further embedded in our Group ways
of working. Developing talent from our pipeline is
always so rewarding, and we are excited to build on
the momentum of a really successful year. Nothing or
no one stands still here at Hollywood Bowl Group, as it
is such a dynamic and supportive environment to
work in.
with Melanie Dickinson,
Chief
People Officer
54
Hollywood Bowl Group plc
Annual report and accounts 2022
Sustainable
centres
Energy efficiency and reducing our usage
Our action plan for reducing the environmental impact of our
business includes increasing onsite generation of renewable
electricity and driving energy use efficiency through our business.
To reduce our usage, we are:
Driving behaviour change within our teams to reduce electricity usage
Continuing to roll out more energy efficient air handling plant to
replace old technology plant
Maintaining our focus with quarterly Corporate Responsibility
Steering Group meetings
Installing more solar panels on centre roofs with a further ten
planned for FY2023
Measuring Scope 3 emissions and net zero
We are committed to reducing our Scope 1 and 2 GHG emissions
intensity ratio, from a base year of FY2019, by 46 per cent by
FY2025 and to begin measuring our Scope 3 emissions for FY2023.
This will help us to identify a net zero target which will be outlined in
our FY2023 Annual Report.
“Net zero” is defined in this report as the point where Hollywood Bowl
Group would be able to reduce its net GHG emissions to zero.
In the case where it is not feasible to abate scope 1, 2 or 3 emissions
completely, the Group will look to offset the remaining emissions, for
example, through actions such as ecosystem restoration and creation.
32%
Of centres now have solar array installations
77.7%
Of waste was diverted from landfill to recycling
65%
Of centres using energy efficient Pins on Strings
54%
Reduction in emissions intensity ratio (Scope 1 and 2) for
our centres since 2017
60.9
Our energy intensity ratio for Scope 1 and 2 emissions
FY2022 highlights
Strategic report
55
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview continued
Measuring Scope 3 emissions and net zero
continued
To support our move towards net zero we have set the following
short-term utility targets:
FY2022 performance Targets
60.9 intensity ratio of Scope
1 and 2 emissions
55 intensity ratio of Scope 1 and 2
emissions by the end of 2025
8.2% of our electricity was
generated from onsite
renewables
12% of our electricity to be
generated from onsite renewables
by the end of FY2023
0% of purchased electricity
used was from renewable
sources
100% of purchased electricity from
renewable sources by the end of
FY2023
17 centres had solar
installations taking the total
to 22
10 centres to have solar installations
in by the end FY2023
65% of the UK estate now
using energy efficient Pins on
Strings technology
100% of the UK estate using
energy efficient Pins on Strings
technology by the end of FY2028
Solar
Our programme of solar panel installations is running ahead of
schedule with 22 of our centres now completed or under construction.
More than 30 per cent of our centres actively generate their own
energy. The 22 roof arrays that we currently have produce 4,104 kWp
and a yield of 3,423,947 kWh per year.
We exported 227,602 kWh of electricity back to the grid as a result
of the solar arrays on our roofs in FY2022.
We will continue to negotiate with our landlords if we see a feasible
opportunity to install solar panels. We believe 50 per cent of our
current estate has the potential for solar array installs.
FY2019 FY2020 FY2021 FY2022
Target for
FY2023
Number of solar
array installations
completed 2 nil 3 17 10
Cumulative total 2 2 5 22 32
Greenhouse gas
Greenhouse gas (GHG) emissions for FY2022 have been measured
as required under the Large and Medium-Sized Companies and
Groups (Accounts and Reports) Regulations 2008 as amended in
2013. The GHG Protocol Corporate Accounting and Reporting
Standards (revised edition) and the electricity and gas consumption
data has been provided by Schneider Electric and Total. Conversion
factors are taken from https://www.gov.uk/government/publications/
greenhouse-gas-reporting-conversion-factors-2022.
In May 2022 we purchased Teaquinn and emissions data for these
centres, post purchase to the end of the financial year, is included.
The conversion factors for Canada are taken from Emission Factors
and Reference Values – Canada.ca.
Our Scope 1 emissions
Natural gas, company car (the Group no longer provides ICE
company cars and has introduced an electric vehicle scheme for
regional support team members) and refrigerant gas loss emissions.
This is made up of natural gas and refrigerant gas losses. There are
no reported F gas losses in Canada in the period covered and we do
not have any ICE company cars in the UK or Canada.
Total Scope 1 emissions
Natural gas
tCO
2
e
F gas losses
tCO
2
e
Total
tCO
2
e
UK 537.0 4.5 541.5
Canada 45.2 45.2
Total 582.2 4.5 586.7
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Hollywood Bowl Group plc
Annual report and accounts 2022
Our Scope 2 emissions
Our total Scope 2 emissions in FY2022 were 3,400.7 tCO
2
e, made
up of the following:
Electricity
Electricity
kWh Emissions factor
Total
(tCO
2
e)
UK 17,857,086 0.19121 3,414.4
Canada 953,709 0.028/0.0078 26.9
Electric vehicles – UK only
Total mileage is 85,895 miles x 0.03341 = 2,869. 75 kgCO
2
e or
2.9 tCO
2
e.
Solar export
227,602 kWhs electricity exported back to the grid as a result of the
solar arrays on our roofs. This equates to a saving of 43.5 tCO
2
e.
Intensity ratio
tCO
2
e
Scope 1 emissions 586.7
Scope 2 emissions 3,400.7
Total Scope 1 and 2 emissions 3,987.4
Intensity ratio (tCO
2
e per centre) 60.9
Over 99 per cent of all Scope 1 emissions were from natural gas.
This includes heating, hot water and cooking as it is not possible to
accurately determine the percentage from each. 96.4 per cent of
electricity was from UK operations.
Our total electricity and gas usage
Electricity kWh Gas kWh
FY2017 18,581,702 4,384,837
FY2018 18,849,729 5,260,995
FY2019 19,573,573 4,104,855
FY2020 11,560,010 2,830,792
FY2021 12,192,555 1,932,559
FY2022* 18,810,815 3,193,670
* Data includes UK and Canada/ excludes solar generated electricity exported to grid.
Data from centres where the landlord supplies electricity/gas has
been excluded.
Electricity usage
Our commitment to efficiently and ethically use natural resources
is ongoing.
We have reduced our emission ratio for Scope 1 and 2 emissions
by 72.0 or 54.2 per cent for FY2022 compared to FY2017.
Scope 1 Scope 2 Scope 1 + 2 Intensity ratio
FY2017 807.5 6,532.6 7,340.1 132.9
FY2018 967.8 5,335.6 6,303.4 113.7
FY2019 773.6 5,003.0 5,776.6 102.6
FY2020 568.4 2,695.0 3,263.4 55.1
FY2021 560.0 2,588.8 3,148.8 50.8
FY2022 586.7 3,400.7 3,987.4 60.9
FY2020 and FY2021 were impacted by COVID-19 shutdowns.
The original target that we set was to bring the Intensity Ratio down
below 100 and this has now been achieved. The target is now to
bring it down to 55 by the end of FY2025.
Climate change
We understand that climate change is likely to impact our business in
a number of ways. We welcome the framework and recommendations
from the TCFD which are designed to improve and increase corporate
reporting of climate-related information.
Having assessed our climate-related risks and mitigations in greater
depth as part of our ESG strategy, we have integrated these
recommendations into our report for the first time.
More information can be found on pages 59 to 68.
57
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Sustainability overview continued
Waste management and recycling
Recycling the waste we produce is part of our commitment to
mitigate against the environmental impacts of our operations. In
FY2017 we recycled 65.8 per cent of our waste and this has
increased to 77.7 per cent for FY2022. All of our waste is 100 per
cent diverted from landfill.
Our performance in waste reduction and recycling has been
enhanced by behaviour changing incentives including aligning waste
management to team members’ bonus allocations. The initiatives
have supported an excellent performance with nine centres
recycling over 85 per cent of all waste produced; we are now looking
to replicate this level of commitment across our estate. On average
77.7 per cent of our waste in FY2022 was recycled compared to
71.6 per cent in FY2021.
Waste volumes were impacted by the COVID-19 lockdown for
FY2020 and FY2021.
General Glass
Mixed recycling/
organic
FY2017 7,443.72 1,621.44 12,695.88
FY2018 6,770.04 1,652.26 12,978.86
FY2019 7,096.24 1,831.92 12,745.42
FY2020 4,160.00 1,215.12 7,560.74
FY2021 2,536.16 914.40 5,472.76
FY2022 4,517.24 2,106.72 13,606.30
General Recycling Total waste
Recycling
percentage
FY2017 7,443.72 14,317.32 21,761.04 65.8%
FY2018 6,770.04 14,631.12 21,401.16 68.4%
FY2019 7,096.24 14,577.34 21,673.58 67.3%
FY2020 4,160.00 8,775.86 12,935.86 67.8%
FY2021 2,536.16 6,387.16 8,923.32 71.6%
FY2022 4,517.24 15,713.02 20,230.26 77.7%
Waste data is for the UK only. All waste data supplied by Biffa.
This excludes data from centres where the landlord manages the
waste streams.
FY2022 performance Targets
77.7% of waste generated
was recycled
By the end of 2025, 80% of UK
waste generated to be recycled,
with 100 per cent diversion from
landfill
1.17% food and drink wastage
as a percentage of revenue
To ensure we achieve our
target we will be exploring
the areas where food and
drink wastage occurs, to
lower the frequency
By the end of 2025, we aim to have
1% food and drink wastage as a
percentage of revenue
Our performance in waste reduction and
recycling has been enhanced by behaviour
changing incentives including aligning
waste management to team members
bonus allocations.
58
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Annual report and accounts 2022
Task Force on
Climate-related Financial
Disclosures statement
TCFD
In our FY2021 Annual Report and Accounts, we
recognised that climate change will likely impact our
business in a number of ways. To understand these
impacts, we set out to integrate the TCFD recommendations
to improve and increase our corporate reporting
in FY2022.
In accordance with the LSE Listing Rule 9.8.6R(8), we
present our 2022 TCFD compliance statement and
confirm that we have made climate-related financial
disclosures for the year ended 30 September 2022
which are:
a) consistent with the following TCFD
recommendations and recommended disclosures:
Governance – (b)
Strategy – (a), (b) and (c);
Risk management (a), (b) and (c)
Metrics and targets (a) and (b)
b) partially consistent with the following
TCFD recommendations and
recommended disclosures:
Governance (a)
Metrics and targets (c)
A summary of our TCFD compliance statement is set
out in the following table.
Further details regarding how we have aligned to the
TCFD recommendations are set out in the subsequent
pages and in relevant sections of this Annual Report.
Strategic report
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Hollywood Bowl Group plc
Annual report and accounts 2022
Summary of our TCFD compliance statement
TCFD pillar
TCFD recommended
disclosure
Cross-
reference for
the disclosure
in the report
Summary of compliance
response and next steps
Governance
a) Board oversight Page 61 The Group is currently implementing an updated process
and framework for the Board to monitor and oversee
progress against goals and targets to address
climate-related issues
b) Management’s role Page 61 Consistent with TCFD recommendation
Risk management
a) Risk identification and
assessment process
Page 62 Consistent with TCFD recommendation
b) Risk management process Pages 62 and 69 Consistent with TCFD recommendation
c) Integration into overall risk
management
Pages 62 and 69 Consistent with TCFD recommendation
Strategy
a) Climate-related risks and
opportunities
Page 63 to 67 Consistent with TCFD recommendation
b) Impact on the Company’s
businesses, strategy, and
financial planning
Page 63 to 67 Consistent with TCFD recommendation
c) Resilience of the Company’s
strategy
Page 63 to 67 Consistent with TCFD recommendation
Metrics and
targets
a) Climate-related metrics in line
with strategy and risk
management process
Page 68 Consistent with TCFD recommendation
b) Scope 1, 2, (and 3) GHG
metrics and the related risks
Page 64 to 68 Partially compliant with TCFD recommendation
c) Climate-related targets and
performance against targets
Page 68 The Corporate Responsibility Steering Group presented a
suite of metrics and targets in relation to climate risks and
opportunities at the Board meeting in October 2022 which
were approved
This process of updating on performance against these
targets and extending the range of targets will be the
responsibility of the Corporate Responsibility Steering
Group and the Corporate Responsibility Committee
TCFD continued
60
Hollywood Bowl Group plc
Annual report and accounts 2022
Governance
Board oversight
The Board has overall responsibility for climate-related matters, and delegates oversight and monitoring responsibilities to the Group Chief
Executive, Stephen Burns. During FY2022, updates from the Corporate Responsibility Steering Group, (which includes members of the
Board), were given to the Board and Audit Committee on climate issue risks and mitigations such as the solar panel install programme.
Recognising climate issues, such as energy consumption and use of renewable energy sources, the Board acknowledged the need for a
more formalised meeting agenda to be put in place. It was agreed at the Board strategy day on 14th September 2022 that ‘climate change
would be added as a six-month standing agenda item to Board meetings to formalise the oversight process. The first Board meeting with
climate change’ as a standing agenda item was held on 21st October 2022, and the Board discussed climate change topics, including
progress against relevant pre-existing goals (e.g. renewable energy sources) and future planned activities and targets. As the Group
continues to progress its climate journey, the Board’s updates will include progress against climate-related goals and metrics including
those identified as part of our climate risk assessment set out in the ‘Strategy’ section of the TCFD disclosure.
The Board gives full and close consideration of ESG factors, including climate, when assessing the impact of decisions, it makes. Examples
of strategic decisions made, in relation to climate, in recent years by the Board include:
Our programme of solar panel installations across our sites to increase onsite generation of renewable energy. See our ‘Sustainability
overview’ section on pages 46 to 58 for more detail
Our programme of Pins on Strings bowling equipment installations which reduces the energy consumption associated with providing our
core product
Recruitment of an in-house Energy Analyst to facilitate future analysis of our Scope 3 emissions which allows us to develop a credible net
zero road map and agreed target year to achieve net zero. We will work with our suppliers, building designers, equipment providers, team
members and other partners to create this road map
Incorporation of a climate-related target into our Long Term Incentive Plans, relating to the achievement of emissions intensity ratios for
scope 1 and scope 2 emissions. For more detail see our Annual report on remuneration on pages 101 to 113
Priorities for FY2023
At the September 2022 Board strategy day, the Board agreed to the creation of a new Board sub-committee (the Corporate
Responsibility Committee) in H1 FY2023, which would be responsible for updating the Board on climate issues on a bi-annual basis. This
sub-committee will take over responsibility from the Corporate Responsibility Steering Group at an Executive level, with the Corporate
Responsibility Steering Group taking on a more operational role.
At the October 2022 Board meeting, it was agreed that Ivan Schofield (Non-Executive Director) would chair the new Corporate
Responsibility Committee. Other committee members will include the Chief Executive Officer, the Chief Marketing and Technology
Officer and the Chief People Officer.
The Board will consider whether strategic decisions need to be made as a result of climate scenario analysis performed on the most significant
climate risks to the business. This will be discussed at next bi-annual ‘climate change’ agenda item at the Board meeting in April 2023.
Following the identification of climate-related metrics and targets, progress against climate-related goals and targets will be covered in
the next bi-annual ‘climate change’ agenda item at the Board meeting in April 2023.
An extensive Board member workshop and training session, delivered by external consultants, is planned in Q2 FY2023 to upskill the
current Board members on climate change.
Management’s role
Responsibility for climate change issues at a management level sits with our Chief Marketing and Technology Officer, Mathew Hart, who
also chairs the Corporate Responsibility Steering Group.
Members of the Corporate Responsibility Steering Group also include the Chief Operating Officer, Chief People Officer, Energy & Safety
Manager and relevant heads of department.
The Corporate Responsibility Steering Group is responsible for the identification, management and reporting of climate-related risks and
opportunities. The Corporate Responsibility Steering Group meets on a quarterly basis to discuss environmental and social strategies and
performance, including climate change, and will update the Corporate Responsibility Committee on a bi-annual basis.
Priorities for FY2023
As agreed by the Board, a new “Corporate Responsibility Committee” led by Ivan Schofield will be established in H1 FY2023. Once
established, this Committee will take over from the Corporate Responsibility Steering Group for updating the Board and the Audit
Committee on climate-related risks and opportunities.
Following the acquisition of our Canadian business in May 2022, we will be looking to assess and establish climate targets and a reporting
framework for Canada which will be included in our next Annual Report and Accounts.
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Strategic report
Risk management
The Board is ultimately responsible for ensuring that a robust risk management process is in place and that it is being adhered to, including
for climate risk. The significance of climate risk is aligned with other risks, given climate risk is identified and assessed in line with the existing
risk processes and is included in our principal risks register. More information on our risk management process is available in the Risk
management section on pages 69 to 73.
Identifying, assessing and managing climate-related risks and opportunities
In our FY2021 Annual Report and Accounts, we committed to assessing climate-related risks and mitigations in greater depth as part of our
ESG strategy. We have now conducted a detailed climate risk assessment, across our UK business. External experts, PwC, were engaged
to support and assist us with this process, however we retained ownership over the assessment, process and outputs. The following
process was undertaken over the last year:
1. We, assisted by PWC, reviewed our business to generate an initial list of climate-related risks and opportunities across our full UK value
chain that could impact the business. These were aligned to the TCFD risk and opportunity categories.
2. Workshops facilitated by PwC were run with key stakeholders across the business, including representatives from a range of core
business functions. A wide range of perspectives were obtained on climate-related risks and opportunities, including impacts from
historical events as well as assessing potential future trends. These workshops also allowed the opportunity to build awareness of
climate change risks across the business, which will help to further mature our response to TCFD requirements going forward.
3. Based on the workshop outputs, through heat mapping and using our existing risk scoring methodology, the more significant climate
risks were identified and a qualitative assessment was performed to help understand both the business and financial impacts of the
risks and opportunities. The Corporate Responsibility Steering Group and Chief Financial Officer reviewed the outputs of the qualitative
assessments and resulting significant risks. Climate risk was incorporated into relevant risk registers, in line with existing risk management
processes, and mitigation/management activities were considered by the Corporate Responsibility Steering Group and Chief Financial
Officer for the more significant risks.
4. Climate scenario analysis was performed on selected potentially material climate risks and opportunities to assess the potential
quantitative financial impact on the UK business.
Priorities for FY2023
Now that we have assessed our material climate risks and opportunities in line with our risk management procedures, we will look to
further embed our risk management and monitoring process for climate risks within our risk management framework, and continue to
assess the materiality of climate risks. For example, given the uniqueness of assessing climate risks, we will look to address our existing
probability/impact matrix to ensure this is appropriate for all risks, including climate risks.
Corporate Responsibility Committee
Board of Directors
Corporate Responsibility Steering Group
Operational departments
Audit Committee (Risk)
TCFD continued
Organisation and reporting structure for climate governance
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Strategy
Climate-related risks and opportunities have the potential to impact our business over the short, medium and long term. In considering our
climate risks and opportunities, we define short, medium and long-term horizons as follows:
Short term (0 – 5 years): aligns to the Group’s financial planning and modelling horizon
Medium term (5 – 15 years): represents the interim period between the Groups financial planning horizon and the longest centre
leases
Long Term (15+ years): aligns with the longest time frame for the Groups leasing agreements for properties
We face potential physical risks including extreme weather events as well as transition risks resulting from the transition to a lower carbon
economy including the cost of transitioning products and services to lower emissions options.
Following our climate risk assessment process as outlined in the ‘Risk Management’ section, the following climate risks and opportunities
were identified to be those that had the potential to be material for the business over the short, medium and long term.
Climate-related risks and opportunities
Risk/Opportunity
TCFD
category
Description and potential impact
on the business
Our response/actions we’re
taking/how it is managed
Time
horizon
Changing customer
behaviours
in reaction to
increasingly warmer
summers and
potential resultant
growth of outdoor
leisure market
Metric – revenue
reduction in high
temperature periods
Chronic Based on observed historical trends
within data held by the Group, warmer
weather has the potential to result in
reduced footfall
As the UK begins to experience drier
weather in the spring and summer
months, customer behaviours may
change, spending less time on
indoor leisure
This could lead to a loss in revenue as
footfall decreases, or a reduction in profit
margins if the price of bowling is reduced
to drive footfall
Scenario analysis was conducted to
assess the extent to which changing
customer behaviours, as a result of
changing weather patterns caused by
climate, will impact revenue
It was found that the impacts of this
climate risk were relatively low across
all scenarios
We will continue to monitor this risk going
forward and our annual financial planning
will take these findings into account
Medium
Business
interruption and
damage to assets
due to increased
frequency and
severity of extreme
weather events (e.g.
flooding / extreme
heat)
Metric – proportion
of revenue located
in areas subject
to flooding
Acute While the type and severity of hazards will
vary by location and season, and change
over time, it is expected that the
frequency and severity of events such as
flood events will increase. These extreme
events may impact the Group in three
ways:
1) physical damage to operating sites
which require repair;
2) disruption to business operations due
to temporary closure; and
3) inability of customers to get to
the sites
These events may also have further
financial impacts, for example, via
increased insurance premiums
Scenario analysis was conducted to
assess the extent to which our UK sites
are at risk of business interruption and
damage as a result of extreme events
such as flooding
Overall, it was found that only a low
number of sites were assessed to be at
risk of flooding under a 4°C scenario
These sites will continue to be monitored
and further assessments will be
conducted to explore mitigation options
Furthermore, our wide location base limits
the scale of exposure caused by
localised events
Medium-
long
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TCFD continued
Risk/Opportunity
TCFD
category
Description and potential impact
on the business
Our response/actions we’re
taking/how it is managed
Time
horizon
Carbon taxes
increasing costs due
to pricing of GHG
emissions being
applied to own
operations and
embodied carbon in
supply chain and
transportation/
distribution
Metric – % of total UK
electricity generated
from on-site
renewables
Target – 12% by end
of FY2023
Metric – % of energy
purchased from
renewable sources
Target - 100% by end
of FY2025
Policy and
Legal
While the scope and level of carbon
pricing to date has had little impact on the
Group, it is possible that future increases
in scope for the UK Emissions Trading
Scheme could impact our operations and
supply chain by:
1) increasing energy and other
operating costs
2) leading the Group to retire assets or
investment to reduce emissions
3) increasing supply chain costs as
carbon prices are passed on
by suppliers
We are addressing our operational
emissions through our investments in
energy efficient equipment, the
installation of solar panels at our sites and
through renewable energy contracts
Regarding emissions embodied within our
supply chain, we plan to undertake
analysis of our Scope 3 emissions as one
of our key activities in FY2023
In addition, we are working with suppliers
to further reduce the emissions of our
supply chain as well as our own operations
Our regular schedule of contract
renewals and reviews allows us the
opportunity to benchmark and adjust
suppliers based on their carbon intensity
if appropriate
Short
Cost of transitioning
operations to net
zero in order to be
compatible with the
UK’s net zero carbon
targets
Metric – Scope 1 and
2 emissions intensity
ratio
Target – 55 by end of
FY2025
Metric – % of goods
for resale supply
chain expenditure
that have a carbon
reduction plan and
net zero target
defined
Target – TBC in
FY2023
Technology The UKs commitment to reach net zero
emissions by 2050 has several
implications for the Group
Namely, as regulations and standards are
adopted to support this ambition, there
may be direct and indirect impacts on
our operations
These include increased operational
costs associated with upgrading buildings
and assets to incorporate more energy
efficient technology
The Group is committed to operating
sustainably and to finding ways, over time,
to reduce our carbon emissions
Our investment in Pins on Strings
equipment is helping reduce energy usage
In FY2023, we will undertake analysis of
our Scope 3 emissions to allow us to
develop a credible net zero road map and
agreed target year to achieve net zero
We will work with our suppliers, building
designers, equipment providers, team
members and other partners to create
this road map
Key food and drink suppliers already have
carbon reduction targets in place which
are due to be achieved through a range of
measures, including replacing older
vehicles with new, more environmentally-
friendly ones; consolidating networks
through more efficient routes (multi-
temperature, better planning) reducing
mileage and therefore emissions
Medium-
long
Climate-related risks and opportunities continued
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Risk/Opportunity
TCFD
category
Description and potential impact
on the business
Our response/actions we’re
taking/how it is managed
Time
horizon
Energy sources:
Increased investment
in and use of lower
emission sources of
energy, reducing
exposure to volatility
in fossil fuel and
energy prices, and
future carbon taxes
Metric – % of total UK
electricity generated
from on-site
renewables
Target – 12% by end
of FY2023
Metric – % of energy
purchased from
renewable sources
Target - 100% by end
of FY2025
Energy
Source
As the UK shifts to a low carbon economy
and transitions away from fossil fuels, it is
expected that prices for these energy
sources will increase with the introduction
of carbon taxes and become more volatile
As we continue our investment
programme in solar installations, this is an
opportunity to reduce reliance on fossil
fuels and therefore reduce exposure to
fluctuating energy prices, reducing
operational costs and emissions
We have already installed operational
solar panels at over 30% of our UK sites.
We are working hard to achieve our target
of 50% solar panel installation in our current
estate by the end of FY2025 and 100%
renewable energy by the end of FY2025
As part of our plan to reduce carbon
emissions and energy usage in our
operations, we are committed to investing
in renewable energy solutions, performance
tracking technology and the recruitment
of an in-house Energy Analyst to support
greater accountability and visibility in
our operations
We have also conducted quantitative
scenario analysis to understand how
investment in solar energy generation
on-site and moving to renewable energy
contracts will result in avoided costs of
carbon taxes that would have been incurred
if we continued to rely on external
non-renewably sourced energy companies
Medium
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TCFD continued
Scenario analysis
Following our initial assessment of climate related risks and opportunities, three were selected for further quantitative assessment via
scenario analysis based on their assessed potential materiality:
Changing customer behaviours – The potential financial impacts of chronic weather (prolonged shifts in weather patterns as a result of
climate change) on our UK sites
Business interruption and damage to assets – The potential impact of fluvial and coastal flooding in terms of reduced customer footfall
and site closures
Energy sources – The potential carbon tax saving across 2022 to 2050 as a result of our strategy to install solar panels and move to
renewable energy suppliers
These climate risks and opportunities were evaluated across a range of climate scenarios to understand how they could evolve under certain
situations, helping us to assess and improve our climate resilience.
Climate scenarios demonstrate a range of possible pathways and emission trajectories, and their impact on global temperature increases
compared to pre-industrial levels. These trajectories are based on the different rates of decarbonisation of the world economy and will
impact how physical and transition risks manifest. Publicly available scenarios, sourced from the Network for Greening the Financial System
(NGFS) and the Intergovernmental Panel on Climate Change (IPCC), were selected for our analysis as outlined below.
Climate Risk/Opportunity Scenarios Data Sources
Transition risk/Opportunity
Energy Sources NGFS scenarios
Scenario 1: Early action
Scenario 2: Late action
Scenario 3: No additional action
IEA
1
– Carbon intensities
NGFS
2
– Carbon prices
Physical risk
Business interruption and damage
to assets
IPCC pathways:
Scenario 1: SSP1-2.6 (<2°C)
Scenario 2: SSP2-4.5 (2-3°C)
Scenario 3: SSP5-8.5 (>4°C)
We obtained localised climate data to a 90m
2
resolution
based on the latest IPCC CMIP6 global climate models,
providing projections for each of our scenarios and time
horizons for flood exposure
Changing customer behaviours World Meteorological Organization
3
– Temperature, wind
speed and precipitation (historical data)
Climate Analytics
4
– Temperature, wind speed and
precipitation (scenario data)
1 International Energy Agency (2022), Global Energy and Climate Model, IEA, Paris https://www.iea.org/reports/global-energy-and-climate-model, Licence: CC BY 4.0
2 Network for Greening the Financial System (NGFS) (2021), NGFS Scenario Data Downscaled National Data V2.0, https://www.ngfs.net/ngfs-scenarios-portal
3 World Meteorological Organization (2022), https://public.wmo.int/en
4 Climate Analytics (2022), Climate Impact Explorer, https://climate-impact-explorer.climateanalytics.org
The scenarios were selected due to their prominence within climate change discourse. This enables the selected risks and opportunities to
be assessed in line with scenarios that represent the collective market’s understanding of the range of possible outcomes as a result of the
effects of climate change and society’s response.
Changing customer behaviours
The relative impacts of chronic weather events on revenue were examined for three IPCC scenarios (RCP2.6, RCP 4.5 and RCP 8.5).
A statistical model was developed to identify how weather (wind, temperature and precipitation) has historically impacted daily revenue at
each of the 67 sites was used to forecast relative changes in sales under climate scenarios, compared to a baseline of 2018-2020 for the
time periods 2030 to 2050.
Key assumptions, outputs and sensitivities
Analysis is based on existing UK sites and does not allow for the addition of sites in the future
The historical relationship between weather and sales will continue to be observed in the future
No adjustments were made to revenue during modelling to account for growth or inflation
Historical sales data was selected to remove any potential impacts of COVID-19
While all chronic weather events, particularly increasing temperatures, were found to result in some changing customer behaviours across all
examined scenarios, the impacts of these changing behaviours on revenue were not found to be significant and no clear seasonal trends
were identified.
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Scenario analysis continued
Business interruption and damage to assets
Scenario analysis modelled the potential exposure to business interruption and resulting financial impact due to fluvial and coastal flooding
on each of our UK sites.
Key assumptions, outputs and sensitivities
Analysis is based on existing UK centres
The historical relationship between weather and sales is assumed to continue
All sites located on ground floor/basement floors are exposed to both refurbishment and access downtime. Sites located on the first
floor and above are only exposed to access downtime where floodwaters exceed three metres. Property and equipment damage are not
included in this analysis
Flood defences, including regional flood defences, are assumed to remain unchanged from 2022 until 2050
The analysis found that the potential impact from floods increases over time across all of the scenarios examined. The impacts under RCP 8.5,
as represented in the 95th percentile, were found to be the largest and reflect the most challenging scenario examined. Under this scenario,
our UK sites located in Brighton, Norwich and Basingstoke are the most at risk, with an additional six sites expected to be at risk of flooding
between 20222050. The impacts of the potential exposure to flooding was not found to be significant in the context of the overall business.
Energy sources
Scenario analysis was performed to understand the potential carbon tax savings as a result of existing and planned future solar panel
installations, compared to sourcing all electricity from the national grid. Currently, 22 of our UK sites have solar panels installed, with
installations for 10 sites planned by the end FY2023. The potential carbon cost savings resulting from these sites were examined over the
period of 2022-2050 by applying IEA carbon intensities (tCO
2
/MWh) associated with three different scenarios (‘Early Action, ‘Late Action,
and ‘No Additional Action’) and NGFS carbon prices (£/tCO
2
) to internal energy consumption data.
Key assumptions, outputs and sensitivities
The average percentage of electrical consumption drawn from solar panels across all installed sites was applied (32.9 per cent)
Electricity consumption of each site remains static until 2050
As IEA carbon intensity figures are provided in 5-year increments, a linear interpolation is assumed to provide an annual view
The analysis assumes the implementation of either new or more stringent carbon prices
5
on the consumption of fossil fuel-based
electricity from 2023 as outlined below.
5 NGFS carbon prices. All carbon prices are expressed in £2010. IEA carbon prices were converted from USD to GBP using an exchange rate of 1.2658.
Scenario 2030 (£/tCO
2
) 2040 (£/tCO
2
) 2050 (£/tCO
2
)
Early action £122 £186 £568
Late action £0 £198 £747
No additional action £0 £2 £4
Under the most challenging scenario, the NGFS ‘Early Action’ scenario, the aggregate carbon savings realised from the 32 sites between
2023-2050, represent a significant financial impact. However, there also remains a significant exposure to carbon taxes from purchased
electricity during this period. In response, we have put in place the following mitigation; by the end of FY2023, we will purchase 100 per cent
renewable electricity and by the end of FY2025 all of our purchased gas will also be from renewable sources. Therefore, our expected
carbon emissions exposure, and carbon tax exposure, from purchased energy, is zero.
Priorities for FY2023
Further priorities for FY2023 include advancing data gathering activities for those risks and opportunities that were not able to be
quantitatively assessed via scenario analysis at this stage.
We will look to re-evaluate our scenario analysis results in response to significant events that may affect business strategy (i.e., in the case
of a major acquisition) as recommended by the TCFD.
Our climate risk assessment was performed for the UK business. We will look to assess the impacts and materiality of climate related
risks and opportunities across our Canada business in the future, should it become material in size.
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TCFD continued
Metrics and targets
We have set a range of climate-related metrics and targets in the table below. We are currently in the process of calculating scope 3
emissions, and we will set out our net zero carbon reduction plan in our FY2023 Annual Report and Accounts.
Climate-related metrics
TCFD cross-industry
metric category
Unit of measure Metric Metric target set and
reported?
Linked to identified
climate risks and
opportunities
GHG emissions tCO
2
e Absolute Scope 1 and
2 emissions in UK
Yes – 4125 by end of
FY2025 (based on 75 UK
centres)
Carbon taxes
GHG emissions tCO
2
e Absolute Scope 3 emissions No – target expected to
be set and disclosed
in FY2023
Carbon taxes
Transition Risks % % of total electricity
purchased in the UK from
renewable sources
Yes - 100% renewable
purchased electricity in
UK by end of FY2023
Energy sources
Transition risks % % of total UK electricity
generated from onsite
renewable sources
Yes – 12% of total UK
electricity generated from
on-site renewable sources
by end of FY2023
Energy sources
Transition risks % % of total gas purchased
in the UK from
renewable sources
Yes – 100% renewable
gas purchased in UK
by end of FY2025
Energy sources
Transition risks kWh Gas usage in the UK Yes – zero by end
of FY2030
Energy sources
Transition risks Total tCO
2
e/ Centres UK Average carbon energy
intensity ratio by centre
Yes – 55 by end
of FY2025
Carbon taxes
Cost of transitioning
operations to net zero
Transition risks % % of UK estate using
energy efficient Pins on
Strings technology
Yes – 100% by end
of FY2028
Cost of transitioning
operations to net zero
Physical risks % of annual revenue % of UK revenue located in an
area subject to high risk of
flooding
No Business interruption
and damage to assets
Priorities for FY2023
The Group will look to develop a net zero target following the assessment of Scope 3 emissions
The Group will also look to develop several additional metrics to support the monitoring of the identified risks and opportunities including;
the proportion of Group expenditure on goods for resale from suppliers with a defined carbon reduction plan and net zero target (or
equivalent). This will help monitor the cost of transitioning operations to net zero
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Risk management
Our risk management process
The Board is ultimately responsible for ensuring that a robust risk management process is in place and
that it is being adhered to. The main steps in this process are:
Our approach to risk
The Board and senior management take their responsibility for risk
management and internal controls very seriously, and for reviewing
their effectiveness at least bi-annually. An effective risk management
process balances the risk and rewards as well as being dependent on
the judgement of the likelihood and impact of the risk involved. The
Board has overall responsibility for ensuring there is an effective risk
management process in place and to provide reasonable assurance
that they are fully understood and managed.
When we look at risk, we specifically consider the effects it could have
on our business model, our culture and therefore our ability to deliver
our long-term strategic purpose.
Read more on pages 24 and 25
We consider both short and long-term risks and split them into the
following groups: financial, social, operational, technical, governance
and environmental risks.
Risk appetite
This describes the amount of risk we are willing to tolerate as a
business. We have a higher appetite for risks accompanying a clear
opportunity to deliver on the strategy of the business.
We have a low appetite for, and tolerance of, risks that have a downside
only, particularly when they could adversely impact health and
safety or our values, culture or business model.
Risk management activities
Risks are identified through operational reviews
by senior management; internal audits; control
environments; our whistleblowing helpline;
and independent project analysis.
The internal audit team provides independent
assessment of the operation and effectiveness of
the risk framework and process in centres, including
the effectiveness of the controls, reporting of risks
and reliability of checks by management.
We continually review the organisations risk profile
to verify that current and emerging risks have
been identified and considered by each head
of department.
Each risk has been scaled as shown on the risk
heat map.
1 2 3
Financial risks
1 – Economic environment
2 – Covenant breach
3 – Expansion / growth
(NEW)
Operational risks
4 – Core systems
5 – Suppliers
(non-amusements)
6 – Amusement supplier
7 – Management retention
and recruitment
8 – Food safety
Technical risks
9 – GDPR and
cyber security
10 – Targeted IT
threat / attack (NEW)
Regulatory risks
11 – Compliance
12 – Climate change (NEW)
The Executive team
The Executive team reviews each departmental
risk register. Any risks which are deemed to have
a level above our appetite are added to/retained
on the Group risk register (GRR) which provides
an overview of such risks and how they are being
managed. The GRR also includes any risks the
Executive team is managing at a Group level.
The Executive team determines mitigation
plans for review by the Board.
The Board
Challenges and agrees the Groups key
risks, appetite and mitigation actions at least
twice yearly and uses its findings to finalise
the Group’s principal risks.
The principal and emerging risks are taken
into account in the Board’s consideration of
long-term viability as outlined in the
Viability statement.
Department heads
Each functional area of the Group maintains
an operational risk register, where senior
management identifies and documents the risks
that their department faces in the short term, as
well as the longer term. A review of these risks
is undertaken on at least a bi-annual basis to
compile their department risk register. They
consider the impact each risk could have on the
department and overall business, as well as the
mitigating controls in place. They assess the
likelihood and impact of each risk.
Read more on pages 74 and 75
Likelihood
Impact
1
7
10
11
4 5 6
3 12
2
8
9
Low
High
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Financial risks
Risk Risk and impact Mitigating factors
1
Economic
environment
Change in economic conditions in
particular a recession due to the
after-effects of COVID-19, as well
as inflationary pressures and the
current war in Ukraine
Adverse economic conditions,
including, but not limited to,
increases in interest rates/
inflation may affect Group results
A decline in spend on discretionary
leisure activity could negatively
affect all financial as well as
non-financial KPIs
An economic contraction is likely, impacting consumer confidence and
discretionary income. The Groups has low customer frequency per annum and
also the lowest price per game of the branded operators. Therefore, whilst it
would suffer in such a recession, the Board is satisfied that the majority of
centre locations are based in high-footfall locations which should better
withstand a recessionary decline
Along with appropriate financial modelling and available liquidity, a focus on
opening new centres in high-quality locations only with appropriate property
costs, as well as capital contributions, remains key to the Groups new
centre-opening strategy
We have an unrelenting focus on service, costs and value, along with electricity
hedged until September 2024. Plans are developed to mitigate many cost
increases, as well as a flexible labour model, if required, in an economic downturn
2
Covenant
breach
The banking facility, with Barclays
Plc, has quarterly leverage
covenant tests which are set at a
level the Group is comfortably
forecasting to be within
Covenant breach could result in a
review of banking arrangements
and potential liquidity issues
The potential for future pandemic lockdowns has elevated this risk, and financial
resilience has therefore become central to our decision-making and will remain
key for the foreseeable future
The current RCF is £25m, with a margin of 175bps above SONIA as well as an
accordion of £5m. Net leverage covenants are 1.75x and are tested quarterly.
The facility is currently undrawn
Group revenue and profit performance since reopening in May 2021 have been
above internal and external forecasts, which has resulted in a net cash position
of £56.1m at the end of FY2022
Appropriate financial modelling has been undertaken to support the
assessment of the business as a going concern. The Group has headroom on
the current facility with leverage cover within its covenant levels, as shown in the
monthly Board packs. We prepare short-term and long-term cash flow, EBITDA
(pre-IFRS 16) and covenant forecasts to ensure risks are identified early. Tight
controls exist over the approval for capital expenditure and expenses
The Directors consider that the combination of events required to lower the
profitability of the Group to the point of breaching bank covenants is unlikely
3
Expansion/
growth
NEW
Competitive environment for new
centres results in less new Group
centre openings
New concepts appear more
attractive to landlords
Higher rents offered by short-term
private groups
The Group uses multiple agents to seek out opportunities across the UK
Continued focus with landlords on initial investment as well as refurbishment
and maintenance capital
Strong financial covenant provides forward-looking landlords with both value
and comfort
Relaunched property flyer in June 2022, with good success
The Board has identified 12 principal risks which are set out on page 69. These are the risk
which we believe to be the most material to our business model, which could adversely
affect the revenue, profit, cash flow and assets of the Group and operations, which may
prevent the Group from achieving its strategic objectives.
We acknowledge that risks and uncertainties of which we are unaware, or which we
currently believe are immaterial, may have an adverse effect on the Group.
Principal risks
Key to risk change
Increasing Decreasing Unchanged
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Operational risks
Risk Risk and impact Mitigating factors
4
Core systems
Failure in the stability
or availability of
information through IT
systems could affect
Group business and
operations
Customers not being
able to book through
the website is a bigger
risk given the higher
proportion of online
bookings compared
to prior years
Inaccuracy of data
could lead to
incorrect business
decisions being made
All UK core systems (non-cloud based) are backed up to our disaster recovery centre
The reservation systems, provided by a third party, are hosted by Microsoft Azure Cloud
for added resilience and performance. This also has full business continuity provision and
scalability for peak trading periods. The CRM/CDP system is hosted by a third party
utilising cloud infrastructure with data recovery contingency in place
The reservations system also has an offline mode, so in-centre customers could still book
but the Customer Contact Centre (CCC) and online booking facility would be down. A
back-up system exists for CCC to take credit card payments offline. A full audit process
exists for offline functionality
All technology changes which affect core systems are authorised via change control procedures
The Group undertakes periodic strategic reviews of its core system set-up with
associated market comparisons of available operating systems to ensure that it has the
most appropriate technology in place
5
Suppliers
(non-
amusements)
Operational business
failures from key
suppliers (non-IT)
Unable to provide
customers with a
full experience
The Group has key UK suppliers in food and drink under contract with tight service level
agreements (SLAs). Alternative suppliers that know our business could be introduced, if
needed, at short notice. Centres hold between 14 and 21 days of food, drink and
amusement products. Regular reviews and updates are held with external partners to
identify any perceived risk and its resolution. This process has been required since
reopening in 2021, with substitute products available in all scenarios. A policy is in place to
ensure the safe procurement of food and drink within allergen controls
Splitsville uses Xtreme Hospitality (XH), a group buying company, to align itself with tier
one suppliers in all service categories including food and drink. If XH is unable to provide a
service or product, Splitsville is able to source directly itself
6
Amusement
supplier
Any disruption which
affects Group
relationship with
amusement suppliers
Customers would be
unable to utilise a core
offer in the centres
Regular key supplier meetings between our Head of Amusements, and Namco and
Inspired Gaming. There are half-yearly meetings between the CEO, the CFO and Namco
Namco is a long-term partner that has a strong UK presence and supports the Group with
trials, initiatives and discovery visits
Namco also has strong liquidity which should allow for a continued relationship during or
post any consumer recession
Player 1 is the amusements supplier to Splitsville. Player 1 is a subsidiary Cineplex Inc
which is listed on the Canadian stock market. Quarterly meetings are held with Player 1
7
Management
retention and
recruitment
Loss of key personnel
– centre managers
Lack of direction at
centre level with
effect on customer
experience
More competitive
recruitment
landscape due to
Brexit and COVID-19
pandemic
More difficult to
execute business
plans and strategy,
impacting on revenue
and profitability
The Group runs Centre Manager in Training (CMIT) and Assistant Manager in Training
(AMIT) programmes annually, which identify centre talent and develop team members
ready for these roles. Centre managers in training run centres, with assistance from their
regional support manager as well as experienced centre managers from across the
region, when a vacancy needs to be filled at short notice
The Group bonus schemes were reviewed for the estate reopening in May 2021, to ensure
they were still a strong recruitment and retention tool. The incentives now benefit all team
members in-centre including hourly and salaried team. The hourly scheme has paid out to
over 64 per cent of Team Members since the start of FY2022
All 18-21 year olds are paid 20p above NMW/NLW, once they have completed their
probation period
Wellbeing guides were issued across the business during the pandemic, as well as
frequent Group Zoom Q&A sessions and updates via our team member app, to improve
team engagement
Key to risk change
Increasing Decreasing Unchanged
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Strategic report
Technical risks
Risk Risk and impact Mitigating factors
9
GDPR and
cyber security
Data protection or
GDPR breach. Theft
of customer email
addresses and impact
on brand reputation in
the case of a breach
Risk of cyber-attack/
terrorism could
impact the Groups
ability to keep trading.
More bookings are
being taken online
currently, which
increases this risk
The Group adopts a multi-faceted approach to protecting its IT networks through protected
firewalls and secure two-factor authentication passwords, as well as the frequent running of
vulnerability scans to ensure integrity of the firewalls
A Data Protection Officer has been in position for a number of years and attends external
courses to continue to build knowledge
All team members have been briefed via online presentations. A training course on GDPR
awareness was created on STARS (online training tool) and all team members have to
complete this before being able to work on shift
A cyber security partner is in place to handle any cyber security breaches and will work with
the Group on a priority basis – 365x24x7 – if necessary
Periodic penetration testing is conducted through a third-party cyber security company
In FY2023 we will be upgrading the IT infrastructure and networks in our Canadian business
to move from centres based operations to centrally hosted and managed services
10
Targeted IT
threat / attack
NEW
Website hack
Increased threat of
targeted hack post
COVID-19 reopening
Prevent customers
from booking online
PCI accreditation
Non-accreditation
can lead to acquiring
bank removing
transaction
processing
The Group has an externally hosted website by Fortrabbit in a secure infrastructure using
AWS under ISO 27001 and PCI accreditation
It deploys proactive security on its infrastructure in the form of regular patching and
upgrades as well as penetration testing
AWS enforces a high level of physical security to safeguard its data centres, with military
grade perimeter controls for example
The web site and booking site are protected by Cloudflare WAF with Distributed Denial of
Service (DDoS) protection
There is active protection of the network against a DDoS attack
A quarterly review meeting is held with the card acquirer, to keep abreast of market
developments and any new technical requirements for PCI and security
A PCI gap analysis is performed annually to ensure the business infrastructure is in line with
the current published PCI standards. Recommendations from the latest review are being
addressed in a project to select and implement new payment devices, services and
processes to further reduce this risk
Operational risks continued
Risk Risk and impact Mitigating factors
8
Food safety
Major food incident
including allergen or
fresh food issues
Loss of trade and
reputation, potential
closure and litigation
Food and drink audits are undertaken in all centres based upon learnings of the prior year
and food incidents seen in other companies, as well as for health, safety and legal
compliance. online training, which includes allergen and intolerance issues, is reviewed,
understood and complied with by team members
Allergen awareness is part of our team member training matrix which needs be
completed before team members can take food or drink orders. Information is regularly
updated and remains a focus for the centres. This was enhanced further in the latest
menu, along with an online allergens list which is available for all customers. A primary
local authority partnership is in place with South Gloucestershire covering health and
safety, as well as food safety
In conjunction with the supply chain risk the Allergen Control Policy has been reviewed
and updated
All food menus have an allergen disclaimer
All food menus have a QR code linking the customer to up-to-date allergen content for
each product, updated through the ‘Nutritics’ system
Principal risks continued
Key to risk change
Increasing Decreasing Unchanged
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Regulatory risk
Risk Risk and impact Mitigating factors
11
Compliance
Failure to adhere to
regulatory
requirements such as
listing rules, taxation,
health and safety,
planning regulations
and other laws
Potential financial
penalties and
reputational damage
Expert opinion is sought where relevant. We run regular training and development for
appropriately qualified staff
The Board has oversight of the management of regulatory risk and ensures that each
member of the Board is aware of their responsibilities
Compliance documentation for centres to complete for health and safety, and food
safety, is updated and circulated twice per year. Adherence to Company/legal standards
is audited by the internal audit team
Environmental risk
Risk Risk and impact Mitigating factors
12
Climate change
NEW
Increasing carbon
taxes
Business interruption
and damage to assets
Cost of transitioning
operations to net zero
Significant progress already made with solar panel installations and transitioning energy
contracts to renewable sources
Corporate Responsibility Committee created to closely monitor and report on climate
related risks and opportunities
Extended range of climate related targets created
TCFD disclosure completed in FY2022 including scenario planning to understand
materiality of risks
Net zero plan and target being created in FY2023
Key to risk change
Increasing Decreasing Unchanged
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Strategic report
Going concern
In assessing the going concern position of the Group for the consolidated
financial statements for the year ended 30 September 2022, the
Directors have considered the Groups cash flow, liquidity, and
business activities, as well as the principal risks identified in the GRR.
As at 30 September 2022, the Group had cash balances of £56.1m,
no outstanding loan balances, no COVID-19 concession deferrals
and an undrawn RCF of £25m, giving an overall liquidity of £81.1m.
The Group has undertaken a review of its liquidity using a base case
and a severe but plausible downside scenario.
The base case is the Board approved budget for FY2023 as well as
the first three months of FY2024 which forms part of the Board
approved five-year plan. Under this scenario there would be positive
cash flow, strong profit performance and all covenants would be
passed. It should also be noted that the RCF remains undrawn.
Furthermore, it is assumed that the Group adhere to its capital
allocation policy as outlined on pages 44.
The most severe downside scenario stress tests for reasonably
adverse variations in the economic environment leading to a
deterioration in trading conditions and performance. Under this
severe but plausible downside scenario, the Group has modelled
revenues dropping by four per cent and five per cent for FY2023
and FY2024 respectively from the assumed base case, and inflation
continues at an even higher rate than in the base case, specifically
around cost of labour. The model still assumes that investments into
new centres would continue, whilst refurbishments in the early part
of FY2024 would be reduced and further Pins on Strings installs
would be delayed until FY2025. These are all mitigating factors that
the Group has in its control. Under this scenario, the Group will still
be profitable and have sufficient liquidity within its cash position to
not draw down the RCF, with all financial covenants passed.
Taking the above and the principal risks faced by the Group into
consideration, the Directors are satisfied that the Group has
adequate resources to continue in operation for the foreseeable
future, a period of at least 12 months from the date of this report.
Accordingly, the Group and Parent Company continue to adopt the
going concern basis in preparing these Financial Statements.
Viability statement
In accordance with the 2018 UK Corporate Governance Code, the
Directors have assessed the prospects of the Group over a period
significantly longer than 12 months and have made this assessment
over a five-year period to 30 September 2027. The Directors have
determined that a five-year period, as opposed to the three-year
period previously adopted, is an appropriate period over which to
assess viability, as it aligns with the Groups investment plans and
gives a greater certainty over the forecasting assumptions used.
The Directors are mindful of the heightened uncertainty driven by
the Russian invasion of Ukraine and the subsequent increase in the
cost of living, and accept that forecasting across this time frame
remains challenging and have, therefore, also focused on understanding
the level of headroom available before the Group reaches a position
of financial stress.
In making this viability statement, the Directors have reviewed
the overall resilience of the Group and have specifically considered
a robust assessment of the impact, likelihood and management
of principal risks facing the Group, as at 30 September 2022 and
looking forward over the next five-year period, including consideration
of those risks that could threaten its business model, future
performance, liquidity or sustainability.
The assessment of viability has specifically considered risks that
could threaten the Groups day-to-day operations and existence.
This assessment considered how risks could affect the business
now and how they may develop and impact the Groups financial
forecasts over five years.
The Groups business model and strategy are central to an
understanding of its prospects, with further details found in
the Strategy section of the Annual Report.
Context
The Group established a base case model of financial performance
over the five-year assessment period and a viability scenario upon
which the Board has made its assessment of the Groups ongoing
viability, and which reflects prudent expectations of future customer
demand and the successful execution of the Groups strategic plans.
The Group undertook a review of the previously approved financial
plan and forecasts in light of the uncertainty caused by the increase
in the cost of living and resultant period of potential economic
recession in the UK and Canada. A period of ‘stagflation’ would have
a negative impact on the forecasts included in the base case.
Assessment process
The Directors subsequently made a robust consideration of the
key risks and uncertainties that could impact the future performance
of the Group and the achievement of its strategic objectives, as
discussed on pages 32 to 37 of this Annual Report. Particular regard
was paid to the potential impacts of an economic recession in
FY2023 and FY2024.
The viability scenario also takes into account the principal risks
and uncertainties facing the Group across the five-year period in
order to assess its ability to withstand multiple challenges. The
impacts of an economic recession have been built into the scenario,
but the impact of further one-off events that cannot be reasonably
anticipated has not been included.
Key assumptions
The base case forecast, which is prepared on a prudent basis,
assumes low single-digit LFL revenue declines for FY2023 and
FY2024 compared with FY2022. The process undertaken
considers the Groups adjusted EBITDA, capital spend, cash flows
and other key financial metrics over the projection period.
The base case assumes no significant change in gross margin
percentage and that dividend payments will continue into FY2023,
in line with the Groups dividend policy.
The Board considers this scenario to be reasonable, especially given
the performance since the start of the financial year, which has been
trading ahead of the base case forecast.
Going concern and viability statement
74
Hollywood Bowl Group plc
Annual report and accounts 2022
Assessment of viability
Although the viability scenario reflects the Board’s best estimate
of the future prospects of the Group, the Board has also tested
the potential impact of a severe but plausible downside scenario, by
quantifying the financial impact and overlaying this on the detailed
financial forecasts in place.
This severe but plausible downside scenario includes a reduction in
revenue of four and five percentage points on the base case for FY2023
and FY2024 respectively and an increase in operating costs to
reflect higher inflation. It is then forecasted that revenue will return to
base case forecasts for FY2025, FY2026 and FY2027. The impact
of inflation in FY2023 and FY2024 is a one percentage point increase
in operating costs, with higher labour costs per hour offset partially
by a reduction in the number of hours worked due to lower revenues.
Whilst the assumptions of a severe economic recession in this
scenario is plausible, it does not represent our view of the likely
outturn as the FY2023 base case scenario already includes
assumptions on reduced revenue and increased costs when
compared to FY2022. However, the results of this scenario help
to inform the Directors’ assessment of the viability of the Group.
Viability statement
The Board has a reasonable expectation that the Group will be able
to continue in operation and meet its liabilities as they fall due, retain
sufficient available cash and not breach any covenants under any
drawn facilities over the remaining term of the current facilities.
Non-financial information statement
The Group has complied with the requirements of sections 414CA and 414CB of the Companies Act 2006 by including certain non-financial
information within the Strategic report. The following table constitutes our non-financial information statement, and includes cross
references to where more detailed disclosures of non-financial information can be found.
Reporting requirement Principal locations in this Annual Report Page Summary of relevant policies
Business model Business model 24, 25 An explanation of the Group’s business model is
given on pages 24-25
Principal risks Principal risks and uncertainties 69-73 The Board has a process for considering the
principal risks as outlined on pages 69-73
Non-financial KPIs Strategic report 1-69 The Board approves relevant non-financial KPIs
against which operational performance is
measured. These are disclosed in the Strategic
report
Environmental matters Sustainability overview
TCFD disclosure statement
55-57
59-69
Our environmental strategy is set out on pages
55-69
Employees Chief Executive Officer’s statement
S172 statement/stakeholder engagement
Sustainability overview
Chief People Officer Q&A
Principal risks and uncertainties
18-23
26-28
51-53
54
71
Our employee related policies and procedures
which include our privacy notice and all work-
related policies, are available to all employees on
HAPI (our intranet)
Our social sustainability strategy is set out on
pages 46-54
Human rights, anti-corruption
and anti-bribery
Sustainability overview
S172 statement/stakeholder engagement
46-54
26-29
Our Anti-Bribery and Corruption policy and Modern
Slavery policy set out relevant policies and expected
standards. The Group has a zero-tolerance
approach to human rights abuses, bribery and
corruption.
We also have a Whistleblowing policy
Social matters Sustainability overview
S172 statement/stakeholder engagement
46-54
26-29
Our social sustainability strategy is set out on
pages 46-54
75
Hollywood Bowl Group plc
Annual report and accounts 2022
Strategic report
Chairman’s introduction to governance
The Board continues to promote high
standards of corporate governance,
and keeps our governance framework
under review to ensure that it develops
to meet the needs of the business and
supports the long-term success of
the Group.
Peter Boddy, Non-Executive Chairman
Read full biography on page 78
FY2022 has been
a significant year
for the Group
76
Hollywood Bowl Group plc
Annual report and accounts 2022
Dear shareholders,
On behalf of the Board, I am pleased to present our
Corporate governance report for the year ended
30 September 2022. This section of the Annual Report
describes how we have applied the principles of the
Code, and highlights the key activities of the Board and
its Committees in the period.
FY2022 has been a significant year for the Group, with
key decisions made by the Board including our international
expansion through the acquisition of Teaquinn in Canada,
continued investment in our centres and supporting
technology, and the reinstatement of dividends. In making
those decisions, the Board was mindful of both the
impact on stakeholders and likely long-term consequences;
our statement setting out how the Directors have
discharged their duty under s172 of the Companies Act
2006, which includes a description of how the Company
has engaged with its key stakeholders, is set out on
pages 26 to 29 of the Strategic report.
The Board continues to promote high standards of
corporate governance, and keeps our governance
framework under review to ensure that it develops to
meet the needs of the business and supports the
long-term success of the Group. During FY2022, that
development has included:
a revised approach to reviewing key business risks
with the introduction of a programme of deep dives
into key risk topics (see the Audit Committee report
on page 91 for more detail);
The continued development of our approach to ESG,
with the approval of our ESG roadmap, the establishment
of an ESG governance framework, and reviewing
climate-related risks and opportunities and the
analysis underlying our TCFD disclosures as set out
on pages 59 to 68;
Progressing our Board succession plans, in
particular with the appointment of Julia Porter as a
Non-Executive Director and to succeed Claire Tiney
as Chair of our Remuneration Committee.
As a Board, we recognise that it is incumbent on us to
set the tone in terms of the culture and values that we
expect to permeate across the business. Our culture
and values are key drivers of the success of the business,
and we continue to monitor them through direct interaction
with team members and regular reports from the
Executive Team, in particular around team member and
customer engagement, and shareholder, supplier
and other stakeholder relationships. I believe that in
our meetings and interactions with team members,
all of the Directors demonstrate our positive and
high-performance culture.
With the impact of the COVID-19 pandemic having receded,
we have been able to revert to in-person Board
meetings (with our March Board meeting held on site at
our Puttstars centre in Harrow) and the Non-Executive
Directors and I have resumed our programme of centre
visits and days out with management. This allows us to
get a true sense of the experience delivered to customers
in our centres, as well as supporting direct engagement
with team members across the Group. All of the
Non-Executive Directors also attended the Company
conference in September, which was a fantastic event
and a further opportunity to get to know Centre
Managers and all Support team members.
As noted above, we have conducted a successful
Non-Executive Director recruitment process (described
in detail in the Nomination Committee report on page
88) during the year, and we were delighted to welcome
Julia Porter to the Board in September 2022. Julia has
been provided with a tailored induction programme to
get her up to speed with the business (see page 84 for
more detail), and has been working with Claire Tiney
to ensure a seamless handover of Remuneration
Committee Chair responsibilities. In line with our agreed
Board succession plans, Claire will not seek re-election
at the 2023 AGM, and on behalf of the Board I would like
to place on record our thanks for her service to the
Group since our IPO in 2016.
In accordance with corporate governance best practice,
we have for the first time conducted an externally
facilitated Board evaluation process during the year,
with Parsons Talent Consulting engaged for that
purpose. The process and outcomes are described in
detail on pages 84 and 85. We were very pleased that
the feedback received supported our previously held
view that our Board operates effectively, with meetings
conducted in a manner which supports the effective
contribution of all attendees, and constructive challenge
and support from the Non-Executive Directors. As you
will note from the outcomes set out on page 85,
there are a number of areas where we recognise further
improvement/developments can be made and we
intend to take these forward during FY2023. We will
consider during the year the appropriate cycle for
evaluation processes going forwards, but anticipate that
our FY2023 Board evaluation process will be
conducted internally.
Peter Boddy
Non-Executive Chairman
15 December 2022
77
Hollywood Bowl Group plc
Annual report and accounts 2022
Governance report
Board of Directors
Peter Boddy
Non-Executive Chairman
Appointment
Peter joined the Group as
Non-Executive Chairman
in 2014.
Skills and experience
Peter has extensive
non-executive experience at
board level, including roles at
Thwaites plc (SID and Chair
of Remuneration Committee
2007–2015), Novus Ltd
(Chairman 2015–2018),
Xercise4less (Chairman
2013–2019) and the Harley
Medical Group (Chairman
2012–2019). Previously, he held
the position of CEO or Managing
Director in a number of
successful private equity-
backed leisure sector
companies including Fitness
First UK, Megabowl Group
Limited and Maxinutrition
Limited. Peter has a degree in
economics from De Montfort
University and an MBA from
Warwick Business School.
Top bowling score
220
Stephen Burns
Chief Executive Officer
Appointment
Stephen joined the Group as
Business Development Director
in 2011. He was promoted to
Managing Director in 2012 and
became Chief Executive Officer
in 2014.
Skills and experience
Before joining the Group,
Stephen worked within the
health and fitness industry,
holding various roles within
Cannons Health and Fitness
Limited from 1999. He became
Sales and Client Retention
Director in 2007 upon the
acquisition of Cannons Health
and Fitness Limited by Nuffield
Health, and became Regional
Director in 2009. In 2011,
Stephen was appointed to
the operating board of MWB
Business Exchange, a public
company specialising in
serviced offices, meeting
and conference rooms, and
virtual offices.
Stephen was appointed
Chairman at the Club Company
Limited (operator of UK country
clubs) in 2018.
Top bowling score
189
Laurence Keen
Chief Financial Officer
Appointment
Laurence joined the Group
as Finance Director in 2014.
Skills and experience
Laurence has a first-class
degree in business,
mathematics and statistics
from the London School of
Economics and Political
Science. He qualified as a
chartered accountant in 2000
and has been an ICAEW Fellow
since 2012. Previously, Laurence
was UK Development Director
for Paddy Power from 2012.
He has held senior retail and
finance roles for Debenhams
PLC, Pizza Hut (UK) Limited
and Tesco PLC.
Laurence was appointed
Non-Executive Director at
Tortilla Mexican Grill Plc in 2021.
Top bowling score
191
Melanie Dickinson
Chief People Officer
Appointment
Melanie joined the Group as
Talent Director in October 2012.
Skills and experience
Melanie has over 20 years of
HR experience across the
leisure and hospitality sectors.
Starting her career in retail
operations before moving into
HR, Melanie has held HR roles
at Pizza Express, Holmes Place
Health Clubs and Pizza Hut UK;
as well as obtaining a post
graduate diploma in Personnel
and Development.
Most recently, she headed the
People function at Zizzi
Restaurants, part of the
Gondola group.
Top bowling score
144
N
Committee key
Audit committee
A
Nomination committee
N
Remuneration committee
R
Committee chair
78
Hollywood Bowl Group plc
Annual report and accounts 2022
Nick Backhouse
Senior Independent
Non-Executive Director
Appointment
Nick joined the Group as Senior
Independent Non-Executive
Director in June 2016.
Skills and experience
Nick has extensive experience
at board level, including
non-executive roles at Guardian
Media Group plc (2007–2017)
where he was also the Senior
Independent Director, All3Media
(20112014) and Marstons PLC
(2012–2018), and has
experience as an Audit
Committee Chair and member.
He is currently Chairman at the
Giggling Squid Restaurant
Group, the Senior Independent
Director at Loungers plc and a
Non-Executive Director and
chair of the Audit Committee at
Hyve Group plc. In his executive
career, Nick was the Deputy
Chief Executive Officer of the
David Lloyd Leisure Group and
was previously Group Finance
Director of NCP, Chief Financial
Officer of the Laurel Pub
Company and CFO of
Freeserve PLC. Prior to that, he
was a Board Director of Baring
Brothers International. Nick is a
Fellow of the ICAEW and has an
MA in economics from
Cambridge University.
Top bowling score
203
Claire Tiney
Independent
Non Executive Director
Appointment
Claire joined the Group as an
Independent Non-Executive
Director in June 2016.
Skills and experience
Claire has over 20 years’ board
level experience encompassing
executive and non-executive
roles in blue-chip retailing,
property development and the
services sector across the UK
and Western Europe. Claire
spent 20 years as an executive
director in a number of
businesses including
Homeserve plc, Mothercare plc
and WH Smith Group plc. Most
recently, Claire was HR Director
at McArthurGlen Group, the
developer and owner of
designer outlet malls throughout
Europe. Claire was previously
Senior Independent Director at
Topps Tiles and retired from the
board in June 2021 having
served nine years. She is
currently Non-Executive
Director and Chair of the
Remuneration Committee at
Volution Plc. She has an MBA
from Stirling University.
Top bowling score
144
Ivan Schofield
Independent
Non-Executive Director
Appointment
Ivan joined the Group as an
Independent Non-Executive
Director in October 2017.
Skills and experience
Ivan has extensive experience
in the leisure sector in the UK
and across continental Europe.
He held a number of senior roles
for Yum Brands Inc. over 15 years,
notably as Managing Director of
KFC France and Western Europe
and more recently as CEO of
itsu. Prior to this, he held roles at
Unilever and LEK Consulting.
Ivan runs his own executive
coaching and leadership
development business and is
also Non-Executive Director
of Thunderbird Fried Chicken
Limited. Ivan holds a BSc in
economics with econometrics
from the University of Bath, an
MBA from INSEAD and is a
graduate of the Meyler Campbell
Business Coaching Programme.
Top bowling score
165
Julia Porter
Independent
Non-Executive Director
Appointment
Julia joined the Group as an
Independent Non-Executive
Director in September 2022.
Skills and experience
Julia has more than 30 years
experience encompassing
executive and non-executive
roles in advertising, media and
the technology sectors in UK
and globally. She has held
executive director roles in a
number of businesses including
IPC Magazines, Getty Images
and ITV plc. Most recently, Julia
was Director of Consumer
Revenues at Guardian News &
Media where she developed and
delivered their subscriptions
and customer data strategies as
well as a major subscriptions
technology project. Julia is a
Non-Executive Director and
Chair of the Remuneration
Committee at Safestyle Plc.
Previously she has been
Non-Executive Director of
Freeview (the UK’s largest
free to air digital TV platform)
and Origin Housing. She
holds an MBA from London
Business School.
Top bowling score
139
A N R A N R A N R A N R
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Governance report
Corporate governance report
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UK Corporate Governance Code – Compliance statement
As a company with a premium listing on the London Stock
Exchange, Hollywood Bowl Group plc is required under the FCA
Listing Rules to comply with the provisions of the UK Governance
Code (the Code), a copy of which can be found on the website of the
Financial Reporting Council, www.frc.org.uk. For the financial year
ended 30 September 2022, and as set out in the following report,
the Company has applied the principles, and complied with all
relevant provisions, of the 2018 version of the Code.
Governance framework and structure
The Board is responsible for promoting the long-term success of the
business for the benefit of shareholders, developing and overseeing
the development of the Groups strategic aims and objectives
(including monitoring financial and operational performance against
agreed plans and targets), and ensuring an appropriate system of
governance (including a robust system of internal controls and a
sound risk management framework) is in place.
The Groups business model and strategy (as developed and
approved by the Board) are set out on pages 24 and 25 and pages
32 to 37 respectively, and detail how the Group strategy generates
value in the long term, and our contribution to wider society.
The Board is also responsible for establishing our purpose and
values, and providing leadership in setting the desired culture of the
business and ensuring that this is embedded throughout the Group.
The Board continuously monitors the culture of the Group, through
interactions with team members (during site visits and through
attendance at events such as the Company conference), regular
reports to the Board on team member and stakeholder engagement,
and specific updates on team culture and development from the
Chief Operations Officer and Chief People Officer. The Board
remains satisfied that this approach to monitoring culture is
appropriate and effective, that the key elements of the desired
culture (dynamic, inclusive, positive, fun, high performance) are
embedded across the Group, and that the culture is aligned with
our purpose of bringing families and friends together for affordable
fun and safe, healthy competition.
The Board has formally delegated certain governance responsibilities
to its committees (as outlined in the illustration of our governance
framework below), with those responsibilities set out clearly in the
committees’ terms of reference. The terms of reference and formal
Schedule of Matters Reserved to the Board (which are available to
view on the Groups website, www.hollywoodbowlgroup.com), as well
as Group policies and procedures which address specific risk areas,
are core elements of the Group’s governance framework. These are
reviewed annually by the Board and Committees to ensure that they
remain appropriate to support effective governance processes.
Matters outside of the Schedule of Matters Reserved or the
Committees’ terms of reference fall within the responsibility and
authority of the CEO, including all executive management matters.
Governance framework
Executive Committee
Composition: Chief Executive Officer, Chief Financial Officer, Chief People Officer, Chief Marketing & Technology Officer, Chief Operations Officer,
President and Managing Director-Canada.
Reporting to the CEO, the Executive Committee is responsible for the day-to-day operations of the Group and implementing the strategy agreed by
the Board. Monitors performance against financial and operational KPIs, and manages risk through the development and implementation of controls,
policies and procedures.
During FY2023, and as indicated in our TCFD statement on page 61, the Board intends to establish a Corporate Responsibility Committee which will
have delegated responsibility for the oversight of the development and monitoring of the Groups ESG strategy (including climate-related risks and
opportunities). More information on the role and activities of the Corporate Responsibility Committee will be provided in our FY2023 Annual Report.
Audit Committee
Key responsibilities
Review integrity of annual and interim
financial statements
Review accounting policies, financial
reporting and regulatory compliance
Review internal financial controls and
monitor effectiveness of risk management
and internal control systems
Oversee relationship with external auditor
See Audit Committee report page 91 to 95
Remuneration Committee
Key responsibilities
Set Remuneration Policy
Determine Executive Director and senior
management remuneration
Approve measures and targets for annual
and long-term incentive schemes
Monitor workforce pay and conditions
Directors’ Remuneration report page 96 to 100
Nominations Committee
Key responsibilities
Board appointments
Succession planning
Promotes diversity and inclusion
Monitors NED independence and time
commitments
Reviews size and composition of Board
and Committees
Nomination Committee report page 86 to 90
Board
Key responsibilities:
Overall leadership of the Group
Promoting strong corporate governance
Approving financial statements and
dividend policy
Set strategy, purpose, values and culture
Oversight of systems of internal control and
risk management
Approving, and reviewing performance
against, business plans and budgets
Approving major contracts & material
capital expenditure
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Individual Board roles and responsibilities
There is a clear division of responsibilities between the Chairman
and Chief Executive Officer. The key responsibilities of members of
the Board are set out below. Biographies of each Director, which
describe the skills and experience he or she brings to the Board,
can be found on pages 78 and 79.
Non-Executive Chairman
Peter Boddy
Peter is responsible for the leadership and overall effectiveness of
the Board and for upholding high standards of corporate governance
throughout the Group and particularly at Board level. In line with the
culture promoted throughout the business, Peter encourages open
debate and discussion in the interaction of the Board, and facilitates
the effective contribution of the Non-Executive Directors.
Chief Executive Officer (CEO)
Stephen Burns
Stephen is responsible for all executive management matters,
including: performance against the Groups strategy and objectives;
leading the executive leadership team in dealing with the day-to-day
operations of the Group; and ensuring that the culture, values and
standards set by the Board are embedded throughout the organisation.
Senior Independent Director (SID)
Nick Backhouse
Nick provides a valuable sounding board for the Chairman and leads
the Non-Executive Directors’ annual appraisal of the Chairman. Nick
is available to shareholders if they have concerns which are not
resolved through the normal channels of the CEO or Chairman, or
where such contact is inappropriate.
Chief Financial Officer (CFO)
Laurence Keen
Laurence works with the CEO to develop and implement the Groups
strategic objectives. He is also responsible for the financial performance
of the Group and the Groups property interests and supports the
CEO in all investor relations activities.
Chief People Officer (CPO)
Melanie Dickinson
Melanie works with the CEO and executive leadership to develop
and implement the Groups strategic objectives, with a particular
focus on people strategy and team member development. Melanie
is responsible for the Groups HR function, including pay and reward,
culture, training and team engagement.
Non-Executive Directors
Nick Backhouse, Julia Porter, Claire Tiney and Ivan Schofield
Nick, Julia, Claire and Ivan provide objective and constructive
challenge to management and help to develop proposals on
strategy. They also scrutinise and monitor financial and operational
performance, and support the SLT, drawing on their background and
experience from previous roles.
Executive Committee
Mathew Hart
Chief Marketing and Technology Officer
Top bowling score
151
Mathew joined the Group as Commercial Director in January
2015. He has over 25 years of commercial, marketing,
e-commerce and general management experience across the
travel, leisure and healthcare sectors.
Mathew has held executive positions at Holiday Autos
(Managing Director), Lastminute.com (Group Marketing
Director), Cannons Health Clubs (Group Marketing and
Commercial Director), Nuffield Health (Group Marketing
Director) and Encore Tickets (Group Marketing Director).
Darryl Lewis
Chief Operating Officer
Top bowling score
187
Darryl joined the Group as Regional Director in September
2013. He has over 25 years’ experience in key operational roles
across the leisure sector, including cinemas and theme parks.
Darryl worked in general management, film and content
planning and senior operational support roles in the cinema
industry for 20 years with Showcase Cinemas, Warner Bros,
International Theatres and Vue.
Pat Haggerty
President and Managing Director Canada
Top bowling score
214
Pat joined the Group in May 2022 upon the acquisition of
his business. He has over 30 years of experience in the
bowling industry.
In 2000 Pat became the exclusive Distributor for Brunswick
in Canada and in 2005 he began building and operating his
own bowling centres under the Splitsville brand, growing the
estate to five centres at the time of the acquisition by
Hollywood Bowl Group.
The Board and Executive Committee
The Board and Executive Committee work closely together to
ensure the robust governance of the business and successful
execution of our strategy.
Corporate governance report continued
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Board independence
The Board consists of eight Directors (including the Chairman), four
of whom are considered to be independent as indicated in the
table below:
Non-Independent
Peter Boddy (Chairman)
Stephen Burns (Chief Executive Officer)
Laurence Keen (Chief Financial Officer)
Melanie Dickinson (Chief People Officer)
(appointed October 2021)
Independent
Nick Backhouse (SID)
Julia Porter (appointed September 2022)
Claire Tiney
Ivan Schofield
Board and Committee attendance
The Board normally meets formally at least nine times per year, with
ad-hoc meetings or calls convened to deal with urgent matters
between formal Board meetings, and did in fact meet on nine
occasions during FY2022, reflecting a return to a more normalised
environment as COVID-19 pandemic-related restrictions were
eased. The impact of the pandemic did continue to be felt however,
and therefore the majority of our meetings during the year were in a
hybrid format allowing individual directors to attend via video
conference where necessary (although our preference remains for
all attendees to meet in person wherever possible). The table below
shows the attendance (in person or by video conference) of each
Director at the formal scheduled meetings of the Board and of the
Committees of which they are a member:
Membership and attendance of Board and Committees
Director Board
Audit
Committee
Remuneration
Committee
Nomination
Committee
Peter Boddy 9/9 N/A N/A 2/2
Stephen Burns* 8/9 N/A N/A N/A
Laurence Keen 9/9 N/A N/A N/A
Melanie Dickinson* 8/9 N/A N/A N/A
Nick Backhouse 9/9 4/4 6/6 2/2
Julia Porter** 1/1 N/A 1/1 N/A
Ivan Schofield 9/9 4/4 6/6 2/2
Claire Tiney 9/9 4/4 6/6 2/2
* Stephen Burns and Melanie Dickinson each missed one Board meeting during the
year due to illness. In both cases, their normal reports were provided to the Board,
and the other attending Executive Directors were briefed on key matters to be discussed.
** Although Julia Porter was appointed as a member of the Audit, Remuneration and
Nominations Committees when she joined the Board on 1 September 2022, Julia was
unable to attend the first meetings of those Committees (held on 9 September 2022)
following her appointment due to prior commitments disclosed to the Company prior
to her being offered the role. We therefore do not believe it is fair or appropriate to
record her as “absent” for those meetings in the table above.
In addition to the Chief Executive and Chief Financial Officer, and in
line with our established practice of all members of the Executive
Committee being invited to attend, the Chief Marketing and
Technology Officer and Chief Operating Officer were present at
Board meetings during the year.
Where Non-Executive Directors are unable to attend a Board or
Committee meeting, they are encouraged to submit any comments
or questions on the matters to be discussed to the Chairman (or
Committee Chair, as appropriate) in advance to ensure that their
views are recorded and taken into account.
All Directors attended a full strategy review session in September
and the Non-Executive Directors remain in regular contact with the
Chairman, whether in face-to-face meetings or by telephone, to
discuss matters relating to the Group without the executives present.
Information and support
Agendas and accompanying papers are distributed to the Board
and Committee members well in advance of each Board or
Committee meeting via an electronic Board paper system for
efficiency and security purposes. These include reports from
Executive Directors, other members of senior management and
external advisers. The Non-Executive Directors are also in regular
contact with the Executive Directors and other senior executives
outside of formal Board meetings.
All Directors have direct access to senior management should they
require additional information on any of the items to be discussed.
The Board and the Audit Committee receive regular and specific
reports to allow the monitoring of the adequacy of the Group’s
systems of internal controls (described in more detail in the Audit
Committee report on pages 94 and 95).
Appointment and election
Each Non-Executive Director is expected to devote sufficient
time to the Groups affairs to fulfil his or her duties. Their letter of
appointment anticipates that they will need to commit a minimum of
two days per month to the Group, specifying that more time may be
required. This time commitment was reviewed and confirmed as
appropriate by the Nomination Committee during the year, and each
of the Non-Executive Directors has confirmed that they continue to
be able to devote sufficient time to discharge their duties effectively
as a Director of the Company.
The Board is satisfied that each of the Directors continues to
contribute effectively and are committed to their roles. The Board is
therefore pleased to recommend the election of Julia Porter, and the
re-election of all other Directors (with the exception of Claire Tiney
who will step down from the Board at the 2023 AGM) at the Company’s
AGM on 30 January 2023. All of the Directors have a service
agreement or a letter of appointment, with details of their notice
periods and unexpired terms of office set out on page 108.
A formal Non-Executive Director recruitment process was conducted
during the year, and resulted in the appointment of Julia Porter with
effect from 1 September 2022. A detailed summary of the process is
set out in the Nomination Committee report on page 88.
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Governance report
Activity during the year
The Board approves an annual calendar of agenda items to ensure that all matters are given due consideration and are reviewed at the
appropriate point in the regulatory and financial cycle. The activity of the Board during FY2022 is shown in the table below:
Board agenda for year to 30 September 2022 Oct Dec Jan Mar Apr May Jun Jul Sep
Corporate governance
Directors’ conflicts of interest
Board, Director and Committee performance evaluation
Review Schedule of Matters Reserved to the Board
ESG strategy and updates
Board diversity policy
NED recruitment updates
Board pack contents review
Compliance and risk
Reviewing the principal risks and uncertainties affecting the Group
Risk register and risk heat map
Risk deep dives
Going concern review and approval of long-term Viability statement
Review and approval of Modern Slavery and Human
Trafficking Statement
Review of Gender Pay Gap reporting
Review of Disclosure Policy, Insider List & Share Dealing Code
Group insurances
Operations, customers and suppliers
Reviewing customer experience measures
COVID-19 planning
Utilities review
People
Review results of team engagement survey
Review of team member incentive schemes/employee
assistance programmes
Support centre structure
Employee branding project
Performance
Approval of full-year results, the Annual Report and Accounts,
half-year results, the Notice of Annual General Meeting and dividends
Budget
Review of dividend policy/dividend proposals
Strategy
IT projects update
Brand evolution
Review of progress on strategic projects
Corporate governance report continued
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Induction
All new Directors appointed to the Board undertake a tailored induction programme, the purpose of which is to help new Directors develop a
sound understanding and awareness of the Group, focusing on its culture, operations and governance structure.
Julia Porter’s induction programme commenced shortly after her appointment to the Board, and, in addition to the provision of relevant
documentation, included a combination of meetings with Executive Committee, senior management and other team members, attendance
at Company events and site visits. Julias induction is summarised under key themes below:
Strategy & culture Operations & Company events
Financial reporting
and risk management
Board process and
corporate governance
CEO meeting (covering strategy,
business plan and new business)
Support centre town hall meeting CFO meeting (covering external
auditor relationship, Audit
Committee process, internal
controls, internal audit and
risk management)
Company Secretary meeting
(covering Board procedures,
terms of reference, activity
schedules and governance
policies)
CPO meeting (organisation,
culture and HR policies)
CMIT graduation Head of Finance meeting
(covering non-audit services,
business planning, management
reporting, tax)
CMTO meeting (covering IT and
marketing functions, IR and
communications programme)
Cultural induction Company Conference
Wheel roadshow Centre visits with the COO and
Regional Support Manager
Board strategy day
Performance evaluation
We conduct a formal Board evaluation process each year, including
an assessment of the Board, its Committees and the performance
of individual Directors. In recent years, the Board evaluation has
been in the form of detailed questionnaires (FY2020) and a process
of individual interviews between the Chairman and Board members
and attendees (FY2021). For the FY2022 process, the Board agreed
with the Chairmans recommendation that the evaluation should be
externally facilitated, recognising the potential benefit of an
independent third party review (particularly given that prior to Julia
Porter’s appointment there had been no changes to our Board
composition since 2017).
Having considered proposals from a number of potential evaluators,
we engaged Parsons Talent Consulting (led by Annabel Parsons) to
facilitate an evaluation of the Board. Although Annabel had
previously provided executive coaching services to Laurence Keen,
the Board agreed that those services would not impact the
independence of the evaluation process.
The external evaluation process is summarised below:
Discovery
Interviews with Chairman and CEO to identify key areas of culture,
behaviours, process to be reviewed
Review of governance documentation
Design questionnaires and interview framework
Data collection
Questionnaires completed (by Directors and regular Board attendees)
and analysed
Directors and regular attendees interviewed by Parsons Talent Consulting
Board meeting observation (October 2022)
Feedback
Feedback to Chairman
Feedback to Board meeting (December 2022)
Discuss findings/recommendations and develop action plan
Identify development areas for Board and Directors
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Governance report
Parsons Talent Consulting presented their feedback on the
evaluation to the Board’s meeting on 6 December 2022. Overall the
Board was found to be effective and performing well, with the review
identifying some areas for further consideration to ensure that our
focus and approach continues to evolve in line with the changing
needs of the business and the broader environment (including the
developing governance landscape and investor expectations). We
were pleased to note that the Board had already identified and
begun to take action in a number of specific areas identified for
development (e.g. around succession planning, diversity and risk),
as described elsewhere in this Annual Report.
The Board intends to discuss specific findings in more detail at our
meeting in January 2023 with a view to developing a plan to address
and prioritise agreed areas of focus to ensure any changes in our
approach best serve the needs of the business. These are likely to
include matters such as: reviewing the structure of Board agendas to
ensure we continue to promote the importance of forward looking,
strategic debate; promoting individual Director, and collective Board,
development in topics of increasing importance (such as climate
change, sustainability and ESG more broadly); and continuing our
focus on developing Board and Executive succession plans to
support the future growth of the business, including how we further
diversity in the composition of our Board. We will report on specific
actions identified, and our progress against them, in our 2023
Annual Report
Conflicts of interest and external appointments
In accordance with the Board-approved procedure relating to
Directors’ conflicts of interest, all Directors have confirmed that they
did not have any conflicts of interest with the Group during the year.
Other than Laurence Keens appointment as a Non-Executive
Director of Tortilla Mexican Grill plc (disclosed in our FY2021 Annual
Report), none of the Directors took on any new external
appointments during FY2022.
Whistleblowing Policy
The Group has adopted procedures by which employees may, in
confidence, raise concerns relating to possible improprieties in
matters of financial reporting, financial control or any other matter.
The Whistleblowing Policy applies to all employees of the Group,
who are required to confirm that they have read the policy and are
aware of how the procedure operates as part of an ongoing internal
training programme. The Board receives regular updates with
respect to the whistleblowing procedures during the year, with all
incidents reported to the Board having been addressed under
appropriate Group HR policies and procedures.
Stakeholder engagement
Engagement with the workforce
The Chairman and the Non-Executive Directors frequently visit the
Groups centres, including attending new or refurbished centre
openings, accompanied by regional support managers and centre
management teams. At those centre visits, the Non-Executive
Directors take the opportunity to engage directly with team
members at all levels, allowing them to assess the understanding of
the Groups culture across the business. Our team members are
encouraged to engage openly with all colleagues, and as a result the
Non-Executive Directors are able to effectively gauge the views of
the workforce.
The Board receives regular presentations from the Chief Operating
Officer on the output and feedback from centre management and
team member listening sessions. The Chairman and Non-Executive
Directors are also invited to attend the annual conference, which
provides further opportunity to engage with team members.
The Board has assessed the various methods by which the
Directors engage with the wider workforce and continues to be of
the view that the combination of the methods described above
ensures that the Board is appropriately informed about, and
understands, workforce views. The Board therefore believes that
this approach appropriately addresses the requirement to engage
with the workforce under provision 5 of the Code and does not
currently intend to adopt one of the three workforce engagement
methods suggested in that provision. The Board will, of course,
continue to keep its stakeholder engagement mechanisms under
review.
Relations with shareholders
As part of its ongoing investor relations programme, the Group aims
to maintain an active dialogue with its shareholders, including
institutional investors, to discuss issues relating to the performance
of the Group. Communicating and engaging with investors means
the Board can express clearly its strategy and performance and
receive regular feedback from investors. It also gives the Board the
opportunity to respond to questions and suggestions.
The Non-Executive Directors are available to discuss any matter
shareholders might wish to raise and to attend meetings with
investors and analysts, as required. Investor relations activity is a
standing item on the Board’s agenda and ensuring a satisfactory
dialogue with shareholders, and receiving reports on the views of
shareholders, is a matter reserved to the Board.
The Company’s AGM will be held on Monday 30 January 2023.
Electronic proxy voting will be available to shareholders through both
our registrar’s website and the CREST service. Voting at the AGM
will be conducted by way of a poll and the results will be announced
through the Regulatory News Service and made available on the
Groups website.
More information on AGM arrangements is included in the AGM
Notice which will be distributed to shareholders and made available
on the Groups website.
Activity during the year
The Nomination Committee has met on two occasions during
the year and once since the year end. Committee meetings have
focused on the matters set out in the table below:
Activities of the Committee during the year to 30 September 2022
Board succession
planning
Review of Non-Executive Director
succession planning matrix
Identified need to start process to recruit
Remuneration Committee Chair successor
Reviewed Executive and senior
management succession plans
Board appointments Oversaw search process for new
Non-Executive Director and Remuneration
Committee Chair successor (described
in detail below)
Recommended the appointment of
Julia Porter
Diversity Policy Reviewed and recommended updates
to the Board Diversity Policy
Board and Committee
composition
Review of composition of the Board
Review of Non-Executive
Directors’ independence
Review of time commitment requirements,
including each Director’s external interests
Performance evaluation Review of results from Committee
performance evaluation and discussion
on related actions
Review of the Committees terms of reference
Report of the Nomination Committee
Report of the
NominationCommittee
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Annual report and accounts 2022
Peter Boddy
Nomination Committee Chair
Read full biography on page 78
Nomination Committee
Chair Peter Boddy
Committee members Nick Backhouse
Julia Porter
1
Claire Tiney
Ivan Schofield
Number of meetings
held in the year 2
1 Appointed as a member of the Committee with effect from 1 September 2022.
Role and responsibilities
The role of the Nomination Committee is set out in its terms
of reference, which were last updated in September 2022
and are available on the Groups website. The Committee’s
primary purpose is to develop and maintain a formal, rigorous
and transparent procedure for identifying appropriate
candidates for Board appointments and reappointments,
and to make recommendations to the Board.
Specific duties of the Committee include:
regularly reviewing the structure, size and composition
(including the skills, knowledge, experience and diversity)
of the Board and making recommendations to the Board
with regard to any changes;
keeping under review the leadership needs of the
organisation, both Executive and Non-Executive, with a
view to ensuring the continued ability of the organisation
to compete effectively in the marketplace; and
reviewing annually the time commitment required of
Non-Executive Directors.
The Nomination Committee is also responsible for keeping
Board succession plans under review, monitoring
compliance with the Company’s Board Diversity Policy, and
for making recommendations on the composition of the
Board Committees.
Succession planning
As shown in the chart above, a majority of our Non-Executive
Directors (Nick Backhouse, Claire Tiney and I) have served on the
Board for over six years having been appointed in connection with
the Company’s IPO. The Nomination Committee has been conscious
of the need for a managed succession plan to ensure that Nick,
Claire and I do not stand down from the Board at the same time, and
that we have an orderly succession and handover of duties of
Committee Chairs. We have developed a non-executive succession
planning matrix as a tool to support consideration of the timing for
future appointments and to identify key search criteria (including
skills, experience and diversity). The matrix is considered at each
meeting of the Committee, and I maintain a dialogue with all of the
Non-Executives between meetings to ensure we are all aligned with
the plans and timings.
The matrix was discussed at our meeting in November 2021, and in
line with the agreed succession plan, the Committee agreed it would
be appropriate to commence the search for a new Non-Executive
Director, specifically with remuneration committee experience, as a
potential successor to Claire Tiney as Remuneration Committee
Chair. The search process, and subsequent appointment of Julia
Porter, is described in more detail below. We were delighted to
welcome Julia to the Board in September 2022, and her induction
has included a detailed handover process with Claire for the Chair
of Remuneration Committee role which Julia will assume from that
Committees first meeting in FY2023. Claire has indicated her
intention to step down from the Board at the 2023 AGM.
The Non-Executive Director succession plan is designed on the
assumption that no Non-Executive Director will serve on the Board
for longer than nine years, but retains flexibility such that tenure
beyond nine years may be accepted if considered to be in the best
interests of the Company at the time, and the overall independence
of the Board is not compromised.
The Committee also reviews Executive and senior management
succession plans, with the aim of ensuring that the Groups future
leadership will have the qualities necessary to support the delivery
of our strategic objectives. The Executive Team maintains a detailed
succession planning matrix identifying potential internal successors,
and potential gaps in skills and experience which may need to be
addressed through development programmes or external recruitment.
Through the Board’s annual programme of activity, we aim to make
sure that potential executive successors are given opportunities to
meet and present to the Board on their areas of expertise and to
further their development.
Board composition and tenure
Gender Diversity Independence (exc. Chair) NED Tenure (at year end)
Male
Female
Independent
Non-Independent
1 to 3 years
3 to 6 years
6 to 9 years
62+38+M 57+43+M 20+20+60+M
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Appointment of Julia Porter
As noted above, through it’s succession planning process the Committee identified the need to commence a search for a new Non-Executive
Director and Remuneration Committee Chair successor during the year. The table below summarises the process, and key considerations
at each step, in the Non-Executive Director search which ultimately led to the appointment of Julia Porter on 1 September 2022.
Step Key considerations/decisions
Develop role/candidate profile Remuneration committee experience in a listed company
Background in marketing
Digital/customer data experience
Board gender balance (considering the objectives of the Board Diversity Policy, and aim to maintain and
improve gender balance through Non-Executive Director succession where possible)
Identify and engage external
search agency/service
Ensuring access to a diverse pool of appropriately experienced candidates, beyond established networks
Having considered a number of options, the Committee agreed to engage Women on Boards (which is
not an executive search firm, but provides services to support the identification of a diverse pool of
Non-Executive Director candidates) to support the search process. Women on Boards does not have
any other connection with the Company or any individual Directors
Shortlisting candidates
Women on Boards provided a short list of candidates matching the role/candidate profile
The Chair and Remuneration Committee Chair reviewed and interviewed shortlisted candidates,
identifying a reduced shortlist of four candidates
Details on all shortlisted candidates were made available to the Nomination Committee members
Interviews
The Chair and CEO met the four shortlisted candidates,and recommended a preferred candidate
Remaining Nomination Committee members interviewed the preferred candidate
Recommendation and
appointment
Having met and discussed preferred candidates, the members of the Nomination Committee agreed to
recommend to the Board that Julia Porter be appointed
The Board formally approved Julia Porter’s appointment as a Non-Executive Director and as a member
of the Audit, Remuneration and Nomination Committees, with effect from 1 September 2022
Report of the Nomination Committee continued
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Diversity
The Committee reviews the Board Diversity Policy on an annual basis and continues to be responsible for monitoring compliance with the
objectives of that Policy. The Policy recognises the benefits of greater diversity, including gender diversity and sets out the Board’s
commitment to ensuring that the Company’s Directors bring a wide range of skills, knowledge, experience, backgrounds and perspectives to
their role. As it is not currently anticipated that the size of the Board will be increased, and therefore all Non-Executive Directors in post at any
one time will also be members of each of the Audit, Remuneration and Nomination Committee, the Policy does not contain any specific
diversity objectives relating to the composition of those committees.
As reported last year, the Policy was amended in the early part of FY2022 to set out (in addition to a requirement that at least two members
of the Board are female) longer-term aspirations to achieve no less than 40 per cent female representation on the Board, and at least one
director being from a non-white ethnic minority background. The policy recognises this balance may not be achieved through our first cycle
of Non-Executive Director succession (i.e. the succession of the Non-Executive Directors appointed at IPO), and that periods of change in
Board composition may result in periods when the desired balance is not met. Progress against that and the other objectives during the year
is set out in the policy is summarised below:
Objective/responsibility Progress/activity in FY2022
Maintain a balance such that:
At least two members of the Board are female, with a long-term
aspiration to achieve no less than 40 per cent women on the Board
In the longer-term, at least one director to be from a non-white
ethnic minority background
At least two Directors have been female since Melanie Dickinsons
appointment to the Board in October 2021. The current proportion
of women on the Board is 38 per cent. This will fall to 29 per cent
when Claire Tiney steps down at the 2023 AGM, but the minimum
two female directors objective will continue to be met. Both the
gender and ethnic diversity objectives will be considered as part of
future Non-Executive recruitment processes in line with our
Non-Executive Director succession planning
In the recruitment process, encourage diversity in the candidates by:
Only engaging executive search firms that are signatories to the
Executive Search Firms’ Voluntary Code of Conduct
Ensuring that the search firm engaged is briefed to include an
appropriate emphasis on diversity considerations
Ensure that Non-Executive Director shortlists include at least
50 per cent female candidates
Consider candidates who may not have previous Board
experience in executive and Non-Executive Directorship
leadership roles
Women on Boards is not a traditional executive search firm and
therefore is not a signatory to the Voluntary Code of Conduct.
However the Committee felt that Women on Boards was able to
offer the broadest and most diverse pool of candidates.
A suitably detailed briefing was provided to Women on Boards to
ensure that identified candidates met our key criteria. All of the
shortlisted candidates were female (in line with our requirements).
Given the UK Corporate Governance Code requirement that
remuneration committee chairs must have served for at least one
year on a Remuneration Committee, we were not able to consider
candidates with no previous board experience on this occasion
Review regularly the structure, size, and composition of the Board
(including the balance of skills, knowledge, and experience), taking
into account this Policy, and make recommendations to the Board
for any changes
This is an annually recurring item on the Committees agenda and
was reviewed by the Committee at its meeting in September 2022
When considering Board succession planning, have regard to the
Board Diversity Policy
The Non-Executive Director succession planning matrix highlights
current diversity statistics on the Board and will continue to be
considered against the Board Diversity Policy
Review the Board Diversity Policy annually, assessing its
effectiveness and recommending any changes to the Board
The Policy was updated as noted above in December 2021 and will
continue to be subject to annual review by the Committee
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Diversity continued
The Committee is aware of the new Listing Rule requirements to
disclose, on a comply explain basis, a statement setting out the
extent to which specific diversity targets have been met, along with
numerical data on the ethnic background and gender identity of the
Board and executive management. These new requirements do not
apply to Hollywood Bowl with respect to FY2022, but appropriate
disclosures will be included (in line with the prescribed format where
appropriate) in our FY2023 annual report. As noted in the table on
page 89, our Board Diversity Policy includes the aspiration to
achieve (in the longer term) the Listing Rule targets relating to female
and ethnic minority representation on the Board. We do not currently
meet the Listing Rule requirement that at least one of the four key
Board roles (Chair, CEO, CFO or Senior Independent Director) be
held by a woman, but this will be considered in the course of our
Non-Executive Director succession planning discussions, and
recruitment processes, going forwards.
Overall gender diversity across the business is good with the
Committee and the Executive team recognising the need to support
the development of women into senior management roles. Diversity
considerations will be a factor of all future Board recruitment
processes in line with the Board Diversity Policy described above.
Annual Review of Board and Committee composition
In accordance with its terms of reference, the Committee reviews
annually the composition of the Board and its Committees, and the
independence of the Non-Executive Directors. The review was
conducted in September 2022, and therefore took account of Julia
Porter’s recent appointment to the Board and each of the Committees.
The Committee is satisfied that each of the Non-Executive Directors
continue to be independent in thought and judgement, and when
assessed against the circumstances likely to impair independence
set out in provision 10 of the Code. Taking account of the continued
independence of the Non-Executive Directors, the Committee is
also satisfied that the composition of the Board and its Committees
remains appropriate, having considered the objectives of the Board
Diversity Policy and the balance of skills, experience and diversity of
thought required for those bodies to operate effectively. All of these
factors will of course continue to be considered through our
succession planning and Board recruitment processes.
Annual evaluation
As described on page 84 the Board evaluation process has been
externally facilitated this year.
In addition to the externally facilitated process, each of the Board
Committees has reviewed its own performance by way of
questionnaires completed by Committee members and other
attendees, with the results discussed at the Committees’ meetings
in December 2022. In general, the evaluation confirmed that the
Nomination Committee operates effectively, with positive
feedback around our approach and Board succession planning.
Peter Boddy
Chair of the Nomination Committee
15 December 2022
Report of the Nomination Committee continued
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Report of the Audit Committee
Report of the
AuditCommittee
Nick Backhouse
Audit Committee Chair
Read full biography on page 79
Audit Committee
Chair Nick Backhouse
Committee members Julia Porter
1
Claire Tiney
Ivan Schofield
Number of meetings
held in the year 4
1 Appointed as a member of the Committee with effect from 1 September 2022.
Role and responsibilities
The Audit Committees duties and responsibilities are set
out in full in its terms of reference, which were last updated
in September 2022 and are available on the Company’s website.
Specific duties of the Committee include:
monitoring the integrity of the annual and interim
financial statements;
keeping under review the internal financial control
systems; and
overseeing the relationship with the internal and external
audit functions.
Dear shareholders,
On behalf of the Board, I am pleased to present the Audit
Committee report for the year ended 30 September 2022.
As you will have read in the Strategic report, the business has delivered
strong financial performance in FY2022 showing like-for-like
revenue growth on FY2019, which we have agreed is the appropriate
comparator given the impact of the COVID-19 pandemic on our
ability to trade in FY2020 and FY2021. We have benefited from our
focus during FY2021 on strengthening the Company’s cash position
to ensure we were well placed to capitalise on opportunities as the
impact of the pandemic receded, as evidenced in particular by our
successful strategic acquisition of Teaquinn during the year.
The activity of the Committee during FY2022 is described in the
report that follows. Our key role is in monitoring the integrity of
annual and half-year financial statements, and in particular ensuring
that appropriate consideration is given to key accounting
judgements and estimates. In that context, we have reviewed the
accounting treatment for the Teaquinn acquisition, including in
relation to the valuation of the business and property acquired in
Canada. In line with required accounting standards, a full impairment
review has been conducted at the year-end with particular
consideration around the Puttstars and Canadian centres in line with
the key audit matters identified by our external auditor, KPMG.
As noted in the following report, the Committee also reviewed all
correspondence between the Group and the Financial Reporting
Council (FRC) in relation to the FRC’s query following its review of
the FY2021 Annual Report and Accounts.
We conducted our annual review of the effectiveness of the external
audit process during the year as described in more detail on page 95,
and assessed KPMG’s continuing independence. The Committee
continues to be satisfied that KPMG is independent and that the
audit service provided is effective, and has recommended to the
Board that a resolution to reappoint KPMG as our external auditor
be proposed at our 2023 AGM.
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Report of the Audit Committee continued
Other areas covered during the year (which we consider in accordance
with our agreed formal schedule of annual activity) have included a
continued focus on ensuring that internal controls operate effectively,
and are developed and adapted to meet the requirements of the
business. We review the documented internal controls matrix on a
regular basis, and challenge management to gain assurance over its
operation. We have also returned to our usual cycle of updates from
the internal audit function, whose remit has continued to expand to
cover areas such as our Team Member loyalty scheme, staff
expenses and other operational areas.
The Audit Committee has again evaluated its own performance by
way of questionnaires completed by each member of the Committee
and other regular attendees. We discussed the outcome of the evaluation
at our meeting in December 2022, including any points relating to
the Audit Committee that arose from the separate, externally
facilitated, Board evaluation process. I’m pleased to report that the
findings indicate that the Committee continues to operate effectively.
I was delighted to welcome Julia Porter as a member of the Committee
on her appointment as a Non-Executive Director in September.
Other than Julias appointment, there were no changes to the
composition of the Committee during the year and we continue to
be comprised wholly of Independent Non-Executive Directors.
We have ensured that internal
controls operate effectively, and are
developed and adapted to meet the
requirements of the business.
Nick Backhouse, Chair of the Audit Committee
The Board has confirmed that it is satisfied that I have recent and
relevant financial experience as recommended under the Code by
virtue of my qualification as a chartered accountant, my executive
background in finance roles, and my experience as an Audit Committee
Chair and Audit Committee member in other non-executive
positions. As all members of the Committee have experience as
Directors of other companies in the retail and leisure sector, the
Board is also satisfied that the Audit Committee as a whole
continues to have competence relevant to the sector in which
the Group operates.
Nick Backhouse
Chair of the Audit Committee
15 December 2022
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Meetings and attendees
The Committees terms of reference provide that it should meet at least three times per year, and the Committee met on four occasions
during FY2022. The names of the attendees of the Audit Committee meetings are set out in the table on page 91.
The external auditor has the right to attend meetings, and the Chair of the Board, Chief Executive Officer, Chief Financial Officer and Head of
Finance typically attend by invitation. Outside of the formal regular meeting programme, the Audit Committee Chair maintains a dialogue
with key individuals involved in the Groups governance, including the Chairman, Chief Executive Officer, Chief Financial Officer and the
external audit lead partner.
Activity during the year
The Committees activity in FY2022 included the topics set out below:
Activities of the Committee during the year to 30 September 2022 Dec Mar May Sept
Financial statements and reports
Review and recommendation to the Board of full-year results, the Annual Report and Accounts
and half-year results
Going concern assessment
Fair, balanced and understandable assessment
Review of significant accounting policies
Risk register review
External audit
External audit plan and engagement
External auditor reports to the Committee (including full-year reports)
Assessment of external auditor effectiveness
Independence confirmation and review of non-audit services, spend and policy
Internal controls
Annual review of internal audit function requirement
Review of risk management and internal controls
Internal audit reports
Assessment of internal audit effectiveness
Other
Review of results from Committee performance evaluation and discussion of related actions
Review of the Committees terms of reference
FRC review letter
TCFD planning and initial assessment of climate risks and opportunities
The key areas of focus of the Committee are discussed in more detail in the rest of this report.
Significant issues considered in relation to the financial statements
Significant issues and accounting judgements are identified by the finance team and the external audit process and are reviewed by the Audit
Committee. The significant issues considered by the Committee in respect of the year ended 30 September 2022 are set out in the table opposite:
Significant issues and judgements How the issues were addressed
Valuation of property, plant and
equipment and right-of-use assets
The Committee reviewed and challenged the calculations and assumptions (including growth rates of
revenue and expenses, and discount rates applied) underlying the trigger tests for impairment of PPE and
ROU assets at the Groups cash generating units (CGUs). The Committee agreed with management’s
estimates of the recoverable amount of PPE and ROU assets, and that it was appropriate to recognise
an impairment charge of £4.3m (£2.5m for PPE and £1.8m for ROU assets).
Valuation of acquisition related
intangible assets and tangible
assets (property) arising from the
Teaquinn Holdings acquisition
The Committee reviewed the calculation methodology to support the valuation of property and intangible
assets acquired in relation to the Teaquinn acquisition. The Committee was comfortable with the
approach adopted, and agreed with management’s assessment that the valuations adopted were not a
material source of estimation uncertainty as there was no expectation of a material adjustment to the
carrying value in the next financial year.
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Report of the Audit Committee continued
Financial Reporting Council (FRC) letter
In May 2022, Hollywood Bowl Group received a query from the UK
Financial Reporting Council (FRC) following a review of the
September 2021 Annual Report and Accounts. The Committee
reviewed all correspondence between the Group and the FRC, and
also discussed the matters raised with our auditor. This included the
following matters:
1. Presentation of £2,110,000 rent concessions included within
the payment of capital elements of leases in the consolidated
cash flow statement.
Following the FRC review, we believe that it is more appropriate
to recognise the rent concessions within the adjustments to cash
flows from operating activities as an additional disclosure. The
impact of this change is to reduce net cash used in financing by
£2,110,000, and to increase operating profit before working
capital changes by the same amount. There is no adjustment to
the total net change in cash and cash equivalents for the year.
The adjustments are also explained in note 34 to the
Consolidated Financial Statements.
2. Classification of cash flows in relation to the amounts owed
by and to Group companies in the parent Company’s cash
flow statement.
Following the review by the FRC, and in accordance with FRS 102,
we have concluded that it is appropriate to reclassify the
decrease in trade and other payables of £27,574,000 as
financing activities as opposed to their classification in the
September 2021 Annual Report and Accounts as operating
activities.
The FRC’s enquiries, which were limited to a review of the
September 2021 Annual Report and Accounts, are now complete.
The FRC review does not benefit from detailed knowledge of our
business or an understanding of the underlying transactions entered
into, and accordingly the review provides no assurance that the
Annual Report and Accounts is correct in all material respects.
Risk management and internal controls
The Board has overall responsibility for setting the Groups risk
appetite and ensuring that there is an effective risk management
framework to maintain appropriate levels of risk. The Board has,
however, delegated responsibility for review of the risk management
methodology, and the effectiveness of internal controls, to the Audit
Committee.
The Groups system of internal controls comprises entity-wide,
high-level controls, controls over business processes and centre-
level controls. Policies and procedures, including clearly defined
levels of delegated authority, have been communicated throughout
the Group. Internal controls have been implemented in respect of
the key operational and financial processes of the business. These
policies are designed to ensure the accuracy and reliability of
financial reporting and govern the preparation of the financial
statements. The Board is ultimately responsible for the Groups
system of internal controls and risk management and discharges its
duties in this area by:
holding regular Board meetings to consider the matters reserved
for its consideration;
receiving regular management reports which provide an
assessment of key risks and controls;
scheduling annual Board reviews of strategy including reviews of
the material risks and uncertainties (including emerging risks)
facing the business;
ensuring there is a clear organisational structure with defined
responsibilities and levels of authority;
ensuring there are documented policies and procedures in place; and
reviewing regular reports containing detailed information
regarding financial performance, rolling forecasts, actual and
forecast covenant compliance, and financial and non-financial
KPIs.
During FY2022, the Board approved a revised approach to
reviewing key business risks, and established a programme of deep
dives into specific risks being presented at Board meetings
throughout the year. These deep dives assisted in developing a
broader understanding of the risks, any change in risk level, and the
mitigations and controls implemented (and an assessment of their
effectiveness). Specific risks covered by these deep dives in
FY2022 included team member retention, the expansion risk linked
to new centre openings, supply chain and IT security. This revised
approach has proved effective in promoting more effective
discussion and debate around the risks and associated controls, and
has resulted in a number of follow-up actions to improve control
effectiveness as a direct result of challenge from the Non-Executive
Directors.
The process by which the Audit Committee has monitored and
reviewed the effectiveness of the system of internal controls and risk
management during the year has included:
regularly reviewing the detailed internal controls matrix which
addresses and tracks actions against items such as control
deficiencies identified by KPMG;
receiving updates from the Groups internal audit function on
reviews of key processes and controls;
conducting an annual review of the Groups control systems and
their effectiveness; and
reporting and updating the Board on the risk and control culture
within the Group.
Internal audit
The remit of the Groups internal audit function, which was originally
focused on reviewing compliance with in-centre processes and
controls, has evolved over time and now covers other operational
processes such as supplier onboarding, employee expenses, the
issuance of customer refunds, and any other areas that the Audit
Committee or management identify as being appropriate for review
(often informed by the internal controls matrix). Specific areas
covered in the internal audit functions reports to the Audit
Committee during FY2022 have included a review of team member
loyalty benefits and expenses (and supporting processes), and
centre-base audits around food hygiene and safety.
With respect to centre audits, the internal audit function performs
regular testing of the detailed processes and controls required to be
applied by centre teams. Internal audit findings are presented to the
relevant Centre Manager, Regional Support Manager, Operations
Director, Chief Operating Officer and the Chief Financial Officer for
review, with a focus on ensuring that centre management and team
members are supported to meet the required standards. Detailed
summaries of centre performance against the required standards
are presented to the Audit Committee twice per year.
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A member of the internal audit team attends Audit Committee
meetings at least twice per year to provide updates on the activities
of the internal audit function.
As part of its annual programme of activity, the Committee has
reviewed and assessed the internal audit function and has
concluded that the internal audit function continues to operate
effectively. As part of that assessment, the Committee also
considered the other methods by which it receives assurance on
the effectiveness of risk management and internal controls. The
Committee remains satisfied that it receives appropriate assurance
through a combination of the internal audit functions activities, and
its own review and challenge of the internal control and risk
management systems.
External auditor
The Audit Committee is responsible for overseeing the Groups
relationship with its external auditor, KPMG. During the year, the
Audit Committee has discharged this responsibility by:
agreeing the scope of the external audit and negotiating the
remuneration of the external auditor;
receiving regular reports from the external auditor, including
with regard to audit strategy and year-end audits;
regularly meeting the external auditor without management
present; and
assessing the auditor’s independence and the effectiveness
of the external audit process.
External audit effectiveness review
The Committee reviewed the effectiveness of the external audit
process following completion of the FY2021 audit. In accordance
with our established practice, a report was prepared by the finance
team summarising its view of KPMGs effectiveness based on
interactions during the audit and set out under three headings:
‘Mindset and Culture’; ‘Skills, Character and Knowledge’; and ‘Quality
Control’. The report was discussed at the Committees meeting in
March 2022, and in making its assessment the Committee also took
into account its own interactions with the external auditor. The
Committee concluded that the external audit process had been
effective, noting in particular that KPMG continued to demonstrate
an appropriate level of professional scepticism in the audit process,
provided an independent and objective approach. The Committee
also noted improvements in audit processes from the prior year, and
that the audit had been performed in line with the agreed timetable
and with key issues being addressed in an efficient manner.
Non-audit services
The engagement of the external audit firm to provide non-audit
services to the Group can impact on the independence assessment.
The Company has a policy which requires Audit Committee
approval for any non-audit services which exceed £25,000 in value.
The engagement of the external auditor to provide any non-audit
services for less than £25,000 (with the exception of the issuance of
turnover certificates and financial covenant tests, for which authority
is delegated to the Chief Financial Officer to approve where the fee
is less than £5,000 per certificate) must be discussed with the Audit
Committee Chair in advance. All requests to use the external auditor
for non-audit services must be reviewed by the Chief Financial
Officer. The policy recognises that certain non-audit services may
not be carried out by the external auditor.
During the year ended 30 September 2022, KPMG was engaged
to provide permitted non-audit services relating to EBITDA
certification and turnover rent certificates for a fee of £8,000,
representing 2.0 per cent of the total audit fee. The external auditor
is best placed to undertake other accounting, advisory and
consultancy work in view of its knowledge of the business, as well as
confidentiality and cost considerations. This is shown in further
detail in note 7 to the financial statements.
Appointment and tenure
KPMG was first appointed as the Groups external auditor in 2007.
Stuart Burdass was appointed as the lead audit partner for the
FY2021 audit following the retirement of Peter Selvey (the previous
lead audit partner), with the intention that Matt Radwell would
become lead audit partner to the Group on his appointment as a
KPMG audit partner. Matt is therefore the lead audit partner
for FY2022.
The Audit Committee continues to be satisfied with the scope of the
external auditor’s work and the effectiveness of the external audit
process, and that KPMG continues to be independent and objective.
The Committee is therefore pleased to recommend that KPMG be
reappointed as the Groups auditor at the 2023 AGM.
During the year, the Committee considered the appropriate timing
for putting the audit out to tender. The Committee is mindful of the
requirement to tender the audit no later than FY2026 and of the
benefits of audit rotation, but given the Committees assessment of
KPMGs performance to date and also the recent rotation of the lead
audit partner, it has concluded that there was no need to conduct an
audit tender at this time.
Nick Backhouse
Chair of the Audit Committee
15 December 2022
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Claire Tiney
Remuneration Committee Chair
Read full biography on page 79
Report of the Remuneration Committee
Report of the
Remuneration Committee
Dear shareholders,
On behalf of the Remuneration Committee, I am pleased to
present the Directors’ Remuneration Report for the year ended
30 September 2022, which will be my last before I step down from
the Board at the AGM on 30 January 2023. It has been a pleasure
to serve on the Company’s Board, and as Chair of the Committee,
since the IPO in 2016, and I am very grateful to my colleagues, and
to our shareholders, for their support with respect to remuneration
matters in that period. I’m delighted that we were able to appoint
Julia Porter as a Non-Executive Director and my successor as
Remuneration Committee Chair, and have enjoyed a comprehensive
handover to her over recent months, ahead of her taking over the
role of Committee Chair in 2023.
We were very pleased that our revised Directors’ Remuneration
Policy (the Policy), which was set out in our 2021 Annual Report,
was approved by shareholders at our 2022 AGM with a very high
percentage of votes cast in favour of the Policy. This report,
prepared in accordance with The Large and Medium-sized
Companies and Groups (Accounts and Reports) (Amendment)
Regulations 2013, The Companies (Directors’ Remuneration Policy
and Directors’ Remuneration Report) Regulations 2019, the FCA
Listing Rules and the Code, sets out how the Policy has been applied
during FY2022. The report consists of:
my annual statement as the Chair of the Remuneration Committee;
the Annual report on remuneration, which sets out payments
made to the Directors and details the link between Company
performance and remuneration for FY2022. The Annual report on
remuneration is subject to an advisory shareholder vote at the
2023 AGM; and
a summary of the Policy, including how the Committee intends to
implement it in 2023.
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Remuneration Committee
Chair Claire Tiney
Committee members Julia Porter
1
Nick Backhouse
Ivan Schofield
Number of meetings
held in the year 4
1 Appointed as a member of the Committee with effect from 1 September 2022.
Role and responsibilities
The role of the Remuneration Committee is set out in its
terms of reference, which are available on the Groups
website. The Committees primary purpose is to develop
and determine the Groups Remuneration Policy for the
Executive Directors, Chairman and senior management.
Specific duties of the Committee include:
setting the Remuneration Policy for Executive Directors,
Chairman and senior management;
determining individual pay awards within the terms of the
agreed Policy; and
ensuring that the Remuneration Policy operates to align
the interests of management with those of shareholders.
The Committee also has responsibility for reviewing pay and
conditions across the Group, and the alignment of
incentives and rewards with culture.
Performance in FY2022 and remuneration outcomes
As detailed in the Strategic report, the Group delivered a very strong
year of financial and operational performance, with like-for-like
revenue growth (versus FY2019) of 28.3 per cent and Group
adjusted EBITDA pre-IFRS 16, of £60.6m. We have successfully
managed post-pandemic recruitment challenges, and are now
benefiting from stronger and more stable centre management
teams, delivering continually strong operational performance, and
meeting our non-financial benchmarks (including overall customer
satisfaction (OSAT) and waste recycling). As set out earlier in this
Annual Report, the Group will be paying a final ordinary dividend of
8.82 pence per share, the highest final ordinary dividend per share
the Group has delivered to shareholders since IPO. We also
expanded into our first international market with the acquisition of
Teaquinn, which includes Canadian ten-pin bowling operator
Splitsville, in May 2022.
Across the wider workforce, we have awarded pay increases to
hourly paid and salaried team members, ensuring that we continue
to offer competitive pay levels aimed at recruiting and retaining key
talent. The average rate of hourly pay increases across the Group
was 8.7 per cent (on a weighted average basis), and for salaried
team members was 7.5 per cent, resulting in an overall average pay
increase for the wider workforce of 7.6 per cent. We also continue to
offer centre management bonus schemes, under which our team
members are incentivised on a similar basis to our senior
management and Executive Directors, and introduced a Company
electric vehicle scheme which operates by way of pre-tax salary
sacrifice with an annual Company contribution. The Group was also
pleased to support its team members with a cost of living payment
in the second half of the year which totalled £0.6m.
The FY2022 bonus opportunity for the Executive Directors was up
to 100 per cent of salary, with 80 per cent based on an adjusted
EBITDA pre-IFRS 16 target, and the remaining 20 per cent split
equally on performance against the non-financial KPIs of overall
customer satisfaction (OSAT) and waste recycling. A detailed breakdown
of the measures is set out on page 101. All targets were met in full,
resulting in a bonus outturn of 100 per cent of salary for each of the
Executive Directors. This is aligned with the rest of the workforce
where very strong financial and operational performance in FY2022
has seen increased bonus out-turns across the Group. This follows
two years of zero bonus being payable to Executive Directors.
Our Executive Directors each received an award under the Long
Term Incentive Plan (LTIP) in February 2020, prior to the share price
fall in March 2020 due to COVID-19, meaning there are no windfall
gain, which vests by reference to the Group EPS performance in
FY2022. Our strong performance in FY2022 resulted in an EPS
out-turn of 21.91 pence per share, outperforming the target for
maximum vesting of 18.49 pence per share, and therefore the
awards will vest in full in February 2023.
The Committee considered the formulaic outcomes for the annual
bonus and LTIP in the context of overall business performance and
the shareholder experience, and in particular took into account the
very strong financial performance, the recommencement of dividend
payments, positive customer engagement, wider workforce pay, and
the successful completion of our strategic acquisition of Teaquinn.
Taking all of this into account, the Committee determined that the
outcomes are appropriate and that no discretion would be applied.
The Committee can confirm that the Remuneration Policy operated
as intended in the year under review.
FY2023 remuneration
Salary and benefits
The Committee reviewed Executive Director salaries during the
year, mindful of the fact that the scope of the role and responsibilities
of our Executive Directors has increased in recent years, particularly
with the international expansion through the Teaquinn acquisition
and the addition of the Puttstars brand in the UK. The Committee
also took into account the performance of the Group, as set out
earlier in this letter, and the performance of the Executive Directors.
Whilst not a primary consideration, the Committee was also mindful
of the fact that the base salary levels for each of our Executive
Directors were around or below lower quartile when compared with
relevant comparator groups. In our discussions, the Committee was
mindful of the need to ensure that any decisions relating to
Executive Director pay were taken in the context of the experience
of our wider workforce. As noted above, the overall average pay
increase for the wider workforce in FY2022 was 7.6 per cent. The
Committee also recognises the need to continue to motivate and
retain our high-performing team of Executive Directors to support
the delivery of our strategy and generation of shareholder value.
Having taken these factors into account, the Committee therefore
approved base salary increases of 7.5 per cent for the CEO and
CPO, and an 8.5 per cent increase for the CFO, recognising his
specific focus on the Canadian business, excellent performance in
the role and the positioning of his salary against the market. The
resulting salaries all remain below the FTSE SmallCap median.
FY2023 bonus
The maximum bonus opportunity for Executive Directors in FY2023
will continue to be 100 per cent of base salary. As in FY2022, bonus
outcomes will be determined based on achievement of a scorecard
of financial and strategic targets, with 80 per cent based on Group
adjusted EBITDA pre-IFRS 16 and 20 per cent based on non-
financial measures. In line with our usual practice, actual targets,
performance against them, and the resulting awards will be
disclosed in the FY2023 Annual Report.
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Governance report
Report of the Remuneration Committee continued
FY2023 LTIP
Given the increased size and complexity of the business and
performance as set out earlier in this letter, to ensure that total
remuneration packages for the CEO and CFO remain competitive
against the market, and to create further alignment with shareholder
interests, the Committee intends to grant LTIPs to the CEO and CFO
in FY2023 with a maximum opportunity of 150 per cent of salary.
This award level is within the maximum permitted under our
shareholder approved Remuneration Policy. The Committee had
intended to grant awards at 150 per cent of salary in FY2022 to
reflect the strong performance of the business and individuals, but
both the CEO and CFO requested that this was delayed for a year
due to the uncertainty presented by the COVID-19 pandemic. It is
intended that the maximum LTIP opportunity for the CPO will
continue to be 100 per cent of salary. In line with our normal practice,
the awards will vest three years after grant, and will be subject to a
further two-year holding period. The Committee will continue to
ensure that the targets are stretching and that they incentivise the
long-term sustainable success of the Group – the proposed
increase to LTIP award levels will ensure executives are
appropriately rewarded for the delivery of our long-term strategic
objectives – and performance will be assessed in the round to
ensure that the outcomes are fair and a holistic reflection of the
performance achieved by the Group and the Executive Directors.
The total remuneration package remains below the FTSE SmallCap
median level.
The performance measures for the LTIP awards are set out in detail
in the Annual report on remuneration on page 112.
Stakeholder engagement
The Committee is regularly updated on pay and benefits
arrangements for team members across the Group, and takes into
account colleague remuneration as part of its review of executive
remuneration. Engagement with the workforce on remuneration
matters, including to explain how Executive pay is aligned with wider
Company pay policy, is conducted through engagement sessions
led by the CEO and COO and the wider team engagement survey.
I am always happy to engage with shareholders and investors on
remuneration matters, in particular to ensure transparency around
our decision-making on Executive pay. I have been very pleased with
the level of engagement with our significant shareholders during the
course of the year, and the support shown for our proposals.
Annual General Meeting
On behalf of the Board, I would like to thank shareholders for their
continued support. I am always happy to hear from the Company’s
shareholders. You can contact me via the Company Secretary if you
have any questions on this report or more generally in relation to the
Groups Remuneration Policy.
Claire Tiney
Chair of The Remuneration Committee
15 December 2022
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Hollywood Bowl Group plc
Annual report and accounts 2022
As part of its oversight of the application of the Remuneration Policy during the year, the Committee has considered the factors set out in provision 40 of the
Code. In our view, the proposed Policy addresses those factors as set out below:
Factor How addressed
Clarity – remuneration arrangements
should be transparent and promote
effective engagement with shareholders
and the workforce.
We aim to ensure that our remuneration disclosures are clear and transparent.
Remuneration outcomes are set out in a consistent format each year, with detail on
bonus and LTIP performance measures and targets. Our full Remuneration Policy was
set out in our FY2021 Annual Report (which is available on the Company’s website, with
a summary of key points set out on pages 109 to 111 of this report).
Simplicity – remuneration structures
should avoid complexity, and their rationale
and operation should be easy to understand.
Our remuneration structure is comprised of fixed and variable remuneration, with the
performance conditions for variable elements clearly communicated to, and
understood by, participants. The LTIP provides a clear mechanism for aligning
Executive Director and shareholder interests, and the diversity of measures in both the
annual bonus and LTIP scheme allows for clear alignment with our strategic pillars,
rather than reliance solely on earnings-based measures. Non-financial measures within
the annual bonus also ensure our Executive Directors and wider team members are
incentivised based on key operational KPIs across the Group.
Risk – remuneration arrangements should
ensure reputational and other risks from
excessive rewards, and behavioural risks
that can arise from target-based incentive
plans, are identified and mitigated.
The Remuneration Policy and relevant scheme rules provide discretion to the
Committee to reduce award levels, and awards are subject to malus and clawback
decisions. The Committee also has overriding discretion to reduce awards where
out-turns are not a fair and accurate reflection of business performance.
Predictability – the range of possible
values of rewards to individual Directors,
and any other limits or discretions, should
be identified and explained at the time of
approving the policy.
The Remuneration Policy outlines the threshold, target and maximum levels of pay that
Executive Directors can earn in any given year over the three-year life of the approved
Remuneration Policy.
Proportionality – the link between
individual awards, the delivery of strategy,
and the long-term performance of the
Company should be clear. Outcomes
should not reward poor performance.
Variable, performance-related elements represent a significant proportion of the total
remuneration opportunity for our Executive Directors. The Committee considers the
appropriate financial and non-financial performance measures each year to ensure
that there is a clear link to strategy. The Committee is able to exercise discretion to
reduce awards if necessary to ensure that outcomes are a fair and accurate reflection
of holistic business performance.
Alignment to culture – incentive schemes
should drive behaviours consistent with
company purpose, values and strategy.
The Committee seeks to ensure that performance measures under the annual bonus
scheme incentivise behaviours consistent with the Groups culture, purpose and values.
The LTIP clearly aligns the Executive Directors’ interests with those of shareholders,
ensuring a focus on delivering against strategy to generate long-term value for shareholders.
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Annual report and accounts 2022
Governance report
Report of the Remuneration Committee continued
The Remuneration Committee met on four occasions during the year and has met three times since the year end, and discussed the topics
set out in the table below:
Activities of the Committee during the year to 30 September 2022 Oct Nov Mar Sep
Review of FY2021 performance and the formulaic bonus outcome, and approval of Directors’ bonuses
for FY2021
Review/approval of Directors’ bonus KPIs/targets for FY2022 and FY2023 pay
Agreeing approach to FY2023 bonus targets
Proposed 2022 LTIP performance targets
Share plan awards and vestings
Review of Directors’ Remuneration Report (including to ensure compliance with the Remuneration
Reporting Regulations)
Consideration of engagement and feedback from shareholders
Consideration of pay and conditions across the Group
Review of 2022 AGM and proxy advisory comments
Review of the Committees terms of reference
Discussion of Committee evaluation results
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Annual report and accounts 2022
Annual report on remuneration
Single total figure of remuneration (audited)
Executive Directors (audited)
The table below sets out the single total figure of remuneration and breakdown for each Executive Director in respect of FY2022. Comparative
figures for FY2021 have been provided. Figures provided have been calculated in accordance with the UK disclosure requirements.
Name
Salary
£’000
Benefits
1
£’000
Pension
£’000
Bonus
£’000
LTIP
£’000
Total
£’000
Total
fixed
pay
£’000
Total
variable
pay
£’000
Stephen Burns
2022 412.3 30.0 20.6 412.3 263.1 1,138.3 462.9 675.4
2021 392.7 2.5 19.6 414.8 414.8
Laurence Keen
2022 267.8 27.0 13.4 267.8 170.9 746.9 308.2 438.7
2021 255.0 2.3 12.7 270.0 270.0
Melanie Dickinson
2
2022 151.4 5.5 8.0 160.0 92.2 417.1 164.9 252.2
2021
1 Benefits include private medical insurance, car allowance and electric vehicle salary sacrifice (introduced with effect from 1 October 2021).
2 Melanie Dickinson was appointed as a Director with effect from 21 October 2021. Therefore, only her fixed remuneration from that date is shown in the table above, with the bonus
and LTIP shown at their full value for transparency.
Non-Executive Directors (audited)
The table below sets out the single total figure of remuneration and breakdown for each Non-Executive Director:
2022 2021
Name
Fees
£’000
Taxable
benefits
£’000
Total
£’000
Fees
2
£’000
Taxable
benefits
£’000
Total
£’000
Peter Boddy – Chairman 135.3 135.3 121.6 121.6
Nick Backhouse – Senior Independent Director; Chair
– Audit Committee 53.6 53.6 48.3 48.3
Julia Porter
1
4.1 4.1
Ivan Schofield 47.8 47.8 42.9 42.9
Claire Tiney – Chair – Remuneration Committee 48.6 48.6 43.6 43.6
1 Julia Porter was appointed as a Director with effect from 1 September 2022. Therefore, only her remuneration from that date is shown in the table above.
2 Non-Executive Directors took a 20 per cent pay cut during specific months in FY2021 as the business was in lockdown, hence the increase year-on-year is shown as over 11 per cent.
The actual salary increase between FY2021 and FY2022 was 2 per cent as set out in the FY2021 Annual report on remuneration.
Bonus awards (audited)
Each of the Executive Directors was eligible to earn a bonus in respect of FY2022 of up to 100 per cent of base salary. 80 per cent of the
award was based on an EBITDA pre-IFRS 16 targets, with the remaining 20 per cent split equally between the non-financial key performance
indicators of average OSAT scores for the year, and the percentage of waste sent to recycling. The average OSAT and waste recycling
targets are in line with the wider employee population. Details of the measures, and performance against them, is set out in the table below:
Name Weighting
Performance targets
Actual % vesting
% of max
bonus
opportunity
Threshold
(25% of max)
On target
(50% of max) Maximum
Group adjusted EBITDA pre-IFRS 16 80% £38.99m £41.04m £43.09m £60.6m 100% 80%
Average Group OSAT 10% 59% 59.3% 100% 10%
Waste recycling 10% 70% 77.7% 100% 10%
Total 100% 100% 100%
Further context on performance in the year is set out in the Annual Statement from the Remuneration Committee Chair.
As a result, total bonuses awarded to the Executive Directors in respect of FY2022 and reflected in the single total figure of remuneration
table above, was £412,335 to Stephen Burns, £267,750 to Laurence Keen and £160,000 to Melanie Dickinson.
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Annual report and accounts 2022
Governance report
Annual report on remuneration continued
Long Term Incentive Plan vesting of 2020 awards
The LTIP values included in the single total figure of remuneration table for 2022 relate to the 2020 LTIP award. Awards with a face value of
100 per cent of salary were granted to the Executive Directors on 6 February 2020 and, following a three-year performance period ending on
30 September 2022, are due to vest on 6 February 2023. The performance targets are set out below:
EPS for the final year of the performance period Vesting
17.26 pence 25%
17.26 pence – 18.49 pence Vesting determined on a straight-line basis
18.49 pence 100%
Actual performance achieved was 21.91 pence (audited); therefore, based on performance at the end of the vesting period, the awards will
vest in full. No discretion was used by the Remuneration Committee, as the outcome is considered appropriate in the context of overall business
performance, further detail of which is set out in the Annual Statement from the Remuneration Committee Chair. The values included in the
single figure table have been calculated based on the average mid-market closing price of a share for each dealing day in the three-month
period to 30 September 2022 (196.2 pence). No amount of the value disclosed in the single figure table above is attributable to share price
appreciation. The actual value that vests, based on the closing price on the vesting date, will be disclosed in next year’s Annual Report.
Long-term incentives awarded in 2022 (audited)
Awards were made under the LTIP scheme on 4 February 2022. The following share awards were granted in the form of nil cost options in
accordance with the Remuneration Policy:
Director Position Basis of award Face value
Number of share
awards granted
Stephen Burns Chief Executive Officer 100% of salary £412,335 164,015
Laurence Keen Chief Financial Officer 100% of salary £267,750 106,503
Melanie Dickinson Chief People Officer 100% of salary £160,000 63,643
A five-day average share price prior to grant of 251.4 pence was used to calculate the number of awards granted.
The following performance targets apply to the FY2022 LTIP awards, and are as disclosed in the 2021 Directors’ Remuneration Report.
Measure Description Weighting Threshold Target
2
Max
Adjusted EPS
1
Adjusted EPS for the final year of the
performance period – FY2024
70% 14.65 pence
(25% payout)
15.42 pence
(62.25% payout)
16.19 pence
(100% payout)
Return on centre
invested capital
20% return on all centre invested
capital (refurbs and new centres)
10% N/A 20% return
(100% payout)
N/A
Emissions ratio for
Scope 1 and Scope 2
Intensity ratio (IR) of under 100 10% N/A IR under 100
(100% payout)
N/A
Team member
development
5% of team members progressed
through internal development
programmes
10% N/A 5%
(100% payout)
N/A
1 Adjusted EPS is defined as stated in the Group’s accounts and is subject to such adjustments as the Board, in its discretion, determines are fair and reasonable.
2 Vesting on a straight-line basis between threshold and target, and target and max performance.
Payments to past Directors (audited)
No payments were made to past Directors in the year under review.
Payments for loss of office (audited)
No payments were made for loss of office in the year under review.
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Annual report and accounts 2022
Statement of Directors’ shareholdings and share interests (audited)
The number of shares of the Company in which current Directors had a beneficial interest, and details of long-term incentive interests as at
30 September 2022, are set out in the table below:
Outstanding scheme interests 30 September 2022 Beneficially owned shares
3
Total of all scheme
interests and
shareholdings at
30 September
2022
Unvested LTIP
interests subject
to performance
conditions
Scheme interests
not subject to
performance
measures
1
Vested but
unexercised
scheme
interests
2
Total shares
subject to
outstanding
scheme interests
As at
1 October
2021
As at
30 September
2022
Executive Directors
Stephen Burns
3
463,829 2,515 105,507 571,851 3,175,049 3,175,049 3,746,900
Laurence Keen
3
301,187 2,515 71,744 375,446 1,368,348 1,368,348 1,743,794
Melanie Dickinson 168,772 1,898 46,423 217,093 589,591 589,591 806,684
Non-Executive Directors
Peter Boddy
3
874,839 874,839 874,839
Nick Backhouse 18,784 18,784 18,784
Julia Porter
Ivan Schofield
3
154,691 166,691 166,691
Claire Tiney 7,021 7,021 7,021
1 Sharesave awards that have not vested, and deferred bonus shares subject to holding period.
2 LTIP awards that have vested but remain unexercised.
3 Share interests of Stephen Burns, Laurence Keen, Peter Boddy and Ivan Schofield include shares held by their spouses.
Directors’ share ownership guidelines (audited)
Shareholding requirements in operation at the Company are currently 200 per cent of base salary. Executive Directors are required to build
their shareholdings over a five-year period from appointment. Non-Executive Directors are not subject to a shareholding requirement. Upon
departure, individuals will be required to retain 100 per cent of their shareholding requirement (or full actual holding if lower) for a period of
two years post cessation. This post-employment shareholding requirement applies to shares granted under incentives from February 2021.
Director
Shareholding
requirement
(percentage of
salary)
Current
shareholding
(percentage
of salary)
1
Beneficially
owned shares
held as at
30 September
2020
Shareholding
requirement met?
Stephen Burns 200 1,443% 3,175,049 Ye s
Laurence Keen 200 958% 1,368,348 Yes
Melanie Dickinson 200 690% 589,591 Yes
1 The share price of 187.4 pence as at 30 September 2022 has been used to calculate the current shareholding as a percentage of salary. Unvested LTIP shares and options do not
count towards satisfaction of the shareholding guidelines.
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Annual report and accounts 2022
Governance report
Annual report on remuneration continued
Executive Directors’ share plan interest movements during FY2022
(audited)
The tables below set out the Executive Directors’ interests in deferred shares under the annual bonus plan, and their interests in the LTIP
scheme and the Sharesave scheme.
Awards under the Sharesave scheme are not subject to any performance conditions (other than continued employment on the vesting date).
Deferred shares are not subject to any performance conditions or continued employment. The LTIP awards are subject to performance
conditions as set out in the table on page 102.
Face values for LTIP awards are calculated by multiplying the number of shares granted during FY2022 by the average share price for the
five business days preceding the awards. Face value for the Sharesave scheme is calculated by reference to the exercise price of options
granted in 2022. Deferred shares were acquired on behalf of the Executive Directors by the Groups broker, Investec, which is provided with
the appropriate post-tax value of the deferred element of bonus awards to effect the acquisition. Whilst legal title was held by the Executive
Directors during the two-year holding period so that dividends were received on them, these shares were unable to be sold.
Date of award
Vesting,
exercise or
release date
No. of shares/
awards held as
at 1 October
2021 Awarded
Exercised/
vested Lapsed
No. of shares/
awards held
as at
30 September
2022
Grant/award
price in pence
(exercise price
for Sharesave)
Face value
of awards
granted
during
FY2022
Stephen Burns
Deferred shares 07/01/2020 07/01/2022 18,312 18,312
LTIP 27/02/2017 27/02/2020 159,744 159,744
06/02/2018 06/02/2023 105,507
1, 2
105,507
06/02/2020 06/02/2023 134,118 134,118
22/07/2021 22/07/2024 165,696 165,696
04/02/2022 04/02/2025 164,015 164,015 251.4 £412,335
Sharesave 01/02/2019 01/02/2022 2,378 2,378
05/02/2020 01/02/2023 1,250 1,250
08/02/2022 01/02/2025 1,265 1,265 284.5 £3,599
Laurence Keen
Deferred shares 07/01/2020 07/01/2022 11,872 11,872
LTIP 27/02/2017 27/02/2020 108,626 108,626
06/02/2018 06/02/2023 71,744
1, 2
71,744
06/02/2020 06/02/2023 87,090 87,090
22/07/2021 22/07/2024 107,594 107,594
04/02/2022 04/04/2025 106,503 106,503 251.4 £267,750
Sharesave
01/02/2019 01/02/2022 2,378 2,378
05/02/2020 01/02/2023 1,250 1,250
08/02/2022 01/02/2025 1,265 1,265 284.5 £3,599
Melanie
Dickinson
LTIP 27/02/2017 27/02/2020 70,287 70,287
06/02/2018 06/02/2023 46,423
1, 2
46,423
06/02/2020 06/02/2023 47,028 47,028
22/07/2021 22/07/2024 58,101 58,101
04/02/2022 04/02/2025 63,643 63,643 251.4 £160,000
Sharesave 01/02/2019 01/02/2022 2,378 2,378
08/02/2022 01/02/2025 1,898 1,898 284.5 £5,400
1 Vested but unexercised.
2 A two-year holding period (from February 2021) applies to these awards, and their release is subject to a requirement to remain in service until 6 February 2023.
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Executive Directors’ share plan interest movements during FY2022 (audited) continued
LTIP awards vest on the basis of adjusted EPS performance measured in the final year of the performance period. Vesting of the awards
made in 2020 and 2021 shown in the table on page 104 will be based on the following adjusted EPS targets (as noted on page 102, the EPS
target for the award made in 2020 has been met, and therefore the awards will vest in full on 6 February 2023):
Award year
Vested level
25% Straight line between 25% and 100% 100%
2020 17.26 pence 17.26 pence – 18.49 pence 18.49 pence
2021 13.91 pence 13.91 pence – 15.37 pence 15.37 pence
The scorecard of targets that apply to the award made in 2022 are shown on page 102.
Chief Executive Officer historical remuneration
The table below sets out the total remuneration delivered to the Chief Executive Officer over the last six years since IPO, valued using the
methodology applied to the single total figure of remuneration. The Remuneration Committee does not believe that the remuneration paid in
earlier years as a private company bears any comparative value to that paid in its time as a public company and, therefore, the Remuneration
Committee has chosen to disclose remuneration only for the six most recent financial years:
Chief Executive Officer 2022 2021 2020 2019 2018 2017
Total single figure (£’000) 1,138.3 414.8 623.2 1,061.1 536.1 514.6
Annual bonus payment level achieved
(percentage of maximum opportunity) 100% 0% 0% 74.3% 68.1% 100%
LTIP vesting level achieved (percentage
of maximum opportunity) 100% 0% 81% 100% N/A N/A
It should be noted that the Company only introduced the LTIP on admission to the London Stock Exchange in 2016.
Performance graph
The graph below shows the total shareholder return (TSR) performance of an investment of £100 in Hollywood Bowl Group plcs shares from
its listing in September 2016 to the end of the period, compared with £100 invested in the FTSE Small Cap Index over the same period. The
FTSE Small Cap Index was chosen as a comparator because it represents a broad equity market index of which the Company is a constituent.
220
200
180
160
140
120
100
80
60
40
20
30/09/2016 30/09/2017 30/09/2018 30/09/2019
FTSE Small CapHollywood Bowl
30/09/2020 30/09/2021 30/09/2022
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Annual report and accounts 2022
Governance report
Annual report on remuneration continued
Change in remuneration of Directors compared to Group employees
The table below sets out the percentage change in salary, taxable benefits and annual bonus set out in the single figure of remuneration
tables (on page 101) paid to each Director in respect of FY2021 and FY2022, compared to that of the average change for employees in the
Group as a whole.
% increase in element between FY2020 and FY2021 % increase in element between FY2021 and FY2022
Salary and fees Taxable benefits Annual bonus Salary and fees Taxable benefits Annual bonus
Executive Directors
Stephen Burns 0.2 (9.1) 5.0 1,100 100
Laurence Keen 0.2 (2.4) 5.3 1,074 100
Melanie Dickinson N/A N/A N/A N/A N/A N/A
Non-Executive Directors
1
Peter Boddy (1.6) 11.3 N/A N/A
Nick Backhouse (1.6) 11.1 N/A N/A
Julia Porter N/A N/A N/A N/A N/A N/A
Ivan Schofield (1.6) 11.3 N/A N/A
Claire Tiney (1.6) 11.5 N/A N/A
All Group employees
2
4.2 (2.5) 496.7 10.9 (25.0) 392.4
1 Non-Executive Directors took a 20 per cent pay cut during specific months in FY2021 as the business was in lockdown, hence the increase year-on-year is shown as over 11 per cent.
The actual salary increase between FY2021 and FY2022 was 2 per cent as set out in the FY2021 Annual report on remuneration.
2 Reflects the change in average pay for all Group employees employed in both FY2021 and FY2022.
The increase in Executive Director taxable benefits reflects the introduction of a car allowance and electric vehicle scheme with effect from
1 October 2021, as described in the notes to the single figure table on page 101.
CEO pay ratio
The table below shows the ratio between the single total figure of remuneration of the CEO for FY2022 and the lower quartile, median and
upper quartile pay of UK employees.
Methodology
25th percentile
ratio
50th percentile
ratio
75th percentile
ratio
Year ended 30 September 2022 Option A 68 63 41
Year ended 30 September 2021 Option A 27 25 22
Year ended 30 September 2020 Option A 50 44 38
Total UK employee pay and benefits figures used to calculate the CEO pay ratio
25th
percentile pay
£000
Median
pay
£000
75th
percentile pay
£000
Salary 15.8 17.3 24.6
Total employee pay and benefits 16.7 18.2 27.8
Notes
1. The Group has chosen the Option A methodology to prepare the CEO pay ratio calculation, as this is the most statistically robust method, and is in line with the general preference
of institutional investors.
2. As ratios could be unduly impacted by joiners and leavers who may not participate in all remuneration arrangements in the year of joining and leaving, the Committee has
excluded any employee not employed throughout the financial year.
3. Employee pay data is based on full-time equivalent (FTE) pay for UK employees as at 30 September 2022. For each employee, total pay is calculated in line with the single figure
methodology (i.e. fixed pay accrued during the financial year and the value of performance-based incentive awards vesting in relation to the performance year). Leavers and
joiners are excluded. Employees on maternity or other extended leave are included pro-rata for their FTE salary, benefits and short-term incentives. No other calculation
adjustments or assumptions have been made.
4. CEO pay is per the single total figure of remuneration for 2022, as set out in the table on page 105.
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CEO pay ratio continued
Supporting information for the CEO pay ratio
The calculations used to determine these figures are reflective of the Groups pay proposition across the workforce, as all pay elements have
been included to ensure equal comparisons. The Committee believes that the pay ratio is consistent with the pay, reward and progression
policies across the Group. The increase in the pay ratio between 2021 and 2022 reflects Company performance, as the CEO’s remuneration
is heavily performance linked.
Relative importance of the spend on pay
The table below sets out the relative importance of the spend on pay in FY2021 and FY2022 compared with other disbursements. All figures
provided are taken from the relevant Company accounts.
Disbursements
from profit in
FY2022
£m
Disbursements
from profit in
FY2021
£m
Percentage
change
Profit distributed by way of dividend 5,132 100
Overall spend on pay including Executive Directors 47.8 17.9 167
Shareholder voting at General Meetings
The following table shows the results of the advisory vote on the Directors’ Remuneration Report, and the binding vote on our current
Remuneration Policy, at our AGM held on 28 January 2022:
Approval of the Directors’ Remuneration Report Approval of the Directors’ Remuneration Policy
Total number of votes % of votes cast Total number of votes % of votes cast
For (including discretionary) 144,234,429 97.58 143,669,643 98.09
Against 3,583,749 2.42 2,797,661 1.91
Votes withheld 1,000 N/A 1,351,869 N/A
External board appointments
Where Board approval is given for an Executive Director to accept an outside non-executive directorship, the individual is entitled to retain
any fees received. Stephen Burns is Non-Executive Chairman of Club Company Limited for which he receives an annual fee of £60,000.
Laurence Keen is a Non-Executive Director (and Senior Independent Director and Chair of the Audit Committee) of Tortilla Mexican Grill plc,
for which he receives an annual fee of £40,000.
Service agreements and letters of appointment
Each of the Executive Directors’ service agreements is for a rolling term, and may be terminated by the Company or the Executive Director
by giving six months’ notice.
The Remuneration Committees policy for setting notice periods is that a six-month period will apply for Executive Directors. The
Remuneration Committee may, in exceptional circumstances arising on recruitment, allow a longer period, which would in any event reduce
to six months following the first year of employment.
Name Position Date of service agreement
Notice period by Company
(months)
Notice period by Director
(months)
Stephen Burns CEO 24 June 2016 6 6
Laurence Keen CFO 24 June 2016 6 6
Melanie Dickinson CPO 21 October 2021 6 6
The Non-Executive Directors of the Company (including the Chairman) do not have service contracts;, rather they are appointed by letters of
appointment. Their terms are subject to their re-election by the Company’s shareholders at the AGM scheduled to be held on 30 January 2023
and to re-election at any subsequent AGM at which the Non-Executive Directors stand for re-election. In line with our agreed Non-Executive
Director succession plans, Claire Tiney will not seek re-election at the 2023 AGM.
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Governance report
Annual report on remuneration continued
Shareholder voting at General Meetings continued
Service agreements and letters of appointment continued
The details of each Non-Executive Director’s current terms are set out below:
Name Date of appointment Commencement date of current term
Unexpired term as at
16 December 2022
Peter Boddy 13 June 2016 16 September 2022 2 years, 9 months
Nick Backhouse 14 June 2016 14 June 2022 2 years, 6 months
Julia Porter 1 September 2022 1 September 2022 2 years, 9 months
Ivan Schofield 1 October 2017 1 October 2020 10 months
Claire Tiney 14 June 2016 14 June 2022 2 years, 6 months
Composition and terms of reference of the Remuneration Committee
The Board has delegated to the Remuneration Committee, under the agreed terms of reference, responsibility for the Remuneration Policy
and for determining specific remuneration packages for the Chairman, Executive Directors and such other senior employees of the Group as
the Board may determine from time to time. The terms of reference for the Remuneration Committee were reviewed during the year, and are
available on the Company’s website, www.hollywoodbowlgroup.com, and from the Company Secretary at the registered office.
All members of the Remuneration Committee are Non-Executive Directors. The Remuneration Committee receives assistance from the
Chairman, Chief Executive Officer, Chief Financial Officer, Chief People Officer and Company Secretary, who attend meetings by invitation,
except when issues relating to their own remuneration are being discussed. The Remuneration Committee met four times during the year
and attendance is shown in the table on page 82.
Julia Porter will succeed Claire Tiney as Chair of the Committee when Claire steps down from the Board at the 2023 AGM.
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Advisers to the Remuneration Committee
During the financial year, the Committee received advice from PwC, who served as remuneration advisers to the Committee up to the 2022
AGM, and Deloitte, who were appointed as remuneration advisers to the Committee from the 2022 AGM onwards. Since their appointment,
Deloitte has advised the Company on all aspects of the Remuneration Policy for the Executive Directors and members of the executive team.
The Remuneration Committee is satisfied that the advice received from both PwC and Deloitte during the year was objective and
independent. Both PwC and Deloitte are members of the Remuneration Consultants Group, with the voluntary code of conduct of that body
designed to ensure that objective and independent advice is given to remuneration committees.
During the year to 30 September 2022, fees of £22,900 were paid to PwC for its advice to the Committee. Deloitte charged £17,500 for
services provided during the year to 30 September 2022.
Other than in its role as remuneration adviser, Deloitte has no other connection with the Company or any individual Directors.
Consideration of conditions elsewhere in the Company
The Remuneration Committee considers pay and employment conditions across the Company when reviewing the remuneration of the
Executive Directors and other senior employees. In particular, the Remuneration Committee considers the range of base pay increases
across the Group, further detail of which is set out in the Remuneration Committee Chair’s letter. The Group was pleased to support its team
members with a cost of living payment in the second half of the year which totalled £0.6m.
The Committee supports the Board’s initiative to ensure employee views and concerns are taken into account in its decision-making and has
a clear understanding of pay and benefits at all team member levels in the Group. This includes decisions relating to the remuneration
arrangements for senior management, the Executive Directors and centre managers.
Consideration of shareholder views
The Remuneration Committee considers shareholder feedback received in relation to the AGM each year and guidance from shareholder
representative bodies more generally.
In formulating the Remuneration Policy, approved by shareholders at the 2022 AGM, the Committee consulted directly with a number of the
Company’s significant shareholders regarding their views on remuneration practices and policies. The Committee has also engaged directly
with significant shareholders to keep them informed of decisions relating to our implementation of the Policy in FY2023 (including in relation
to the Executive Director salary increases, and LTIP award levels).
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Summary of Remuneration Policy and Implementation in FY2023
The key features of the Directors’ Remuneration Policy approved by shareholders at our 2022 AGM, and the intended implementation of the
Policy in FY2023, are summarised below. The full Policy can be found on the Company’s website, www.hollywoodbowlgroup.com, in the
‘Investors’ section, under ‘Reports and presentations’, in our Annual Report.
Salary
Executive Director salaries
Provides a base level of remuneration to support the recruitment and retention of Executive Directors with the necessary experience and expertise to
deliver the Company’s strategy.
Operation
Reviewed annually. When determining an appropriate level of salary, the Remuneration Committee considers:
remuneration practices within the Company;
the performance of the individual Executive Director;
the individual Executive Director’s experience and responsibilities;
the general performance of the Company;
salaries within the ranges paid by companies in the comparator group used for remuneration benchmarking; and
the economic environment.
Opportunity
Base salaries will be set at an appropriate level with a comparator group of comparable sized companies and will normally increase
with increases made to the wider employee workforce.
Individuals who are recruited or promoted to the Board may, on occasion, have their salaries set below the targeted Policy level until
they become established in their role. In such cases subsequent increases in salary may be higher than the average until the target
positioning is achieved.
Performance metrics
used, weighting and
time period applicable
None
Chairman and Non-Executive Director fees
Provides a level of fees to support recruitment and retention of Non-Executive Directors with the necessary experience to advise and assist with establishing
and monitoring the Company’s strategic objectives.
Operation
Non-Executive Directors are paid a base fee. An additional payment is paid to the Senior Independent Director in respect of the
additional duties of this role. No additional fees are paid to Non-Executive Directors or the Chairman of the Company for the
membership or chairmanship of Committees.
Fees are reviewed annually, based on equivalent roles in an appropriate comparator group used to review salaries paid to the
Executive Directors.
Non-Executive Directors do not participate in any variable remuneration or benefits arrangements.
Opportunity
The base fees for Non-Executive Directors are set with reference to the market rate.
In general, the level of fee increase for the Non-Executive Directors will be set taking account of any change in responsibility and will
take into account the general rise in salaries across the UK workforce.
The Company will pay reasonable expenses incurred by the Chairman and Non-Executive Directors.
Performance metrics
used, weighting and
time period applicable
None
FY2023 implementation
The Executive Director salaries, and Non-Executive Director fees, for FY2023 (effective from 1 October 2022) are set out below.
The rationale for these increases is set out in the Annual Statement from the Remuneration Committee Chair:
Salary
Name 2023 2022
Percentage
change
Stephen Burns £443,260 £412,335 7.5%
Laurence Keen £290,509 £267,750 8.5%
Melanie Dickinson £172,000 £160,000 7.5%
The Board approved the increase of fees for the Non-Executive Directors by 4.8 per cent with effect from 1 October 2022, with this
increase being below the average increase for the wider workforce. The Committee approved an increase to the Chairmans fee of
4.8 per cent, also with effect from 1 October 2022.
Chairman fee £141,744
Senior Independent Director fee £5,000
Base fee £50,954
Chair of Audit Committee fee No additional fee
Chair of Remuneration Committee fee No additional fee
Annual report on remuneration continued
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Benefits and pension
Benefits
Provides a competitive level of benefits.
Operation
The Executive Directors receive benefits which include, but are not limited to, family private health cover, death in
service life assurance, income protection insurance, car allowance, and travel expenses for business-related travel
(including tax if any).
The Remuneration Committee recognises the need to maintain suitable flexibility in the determination of benefits that
ensure it is able to support the objective of attracting and retaining employees. Accordingly, the Remuneration
Committee would expect to be able to adopt benefits such as relocation expenses, tax equalisation and support in
meeting specific costs incurred by the Directors.
Opportunity
The maximum will be set at the cost of providing the benefits described.
Performance metrics
used, weighting and
time period applicable
None
Pensions
Provides market competitive retirement benefits.
Operation
The Committee retains discretion to provide pension funding in the form of a salary supplement or a direct contribution
to a pension scheme. Any salary supplement would not form part of the salary for the purposes of determining the
extent of participation in the Company’s incentive arrangements.
Opportunity
The current Executive Directors receive pension funding equal to 5 per cent of base salary.
Future incoming Executive Directors will receive pension funding in line with the level received by the wider employee
workforce.
Performance metrics
used, weighting and
time period applicable
None
FY2023 implementation
No changes are proposed to benefits or pension.
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Governance report
Annual bonus plan
Annual bonus plan
Provides a significant incentive to the Executive Directors linked to achievement in delivering goals that are closely aligned with the
Company’s strategy and the creation of value for shareholders. Provides market competitive retirement benefits.
Operation
The Remuneration Committee will determine the bonus payable after the year-end based on performance against
objectives and targets. Bonus payments per individual will be both proportionate to the overall size of the bonus pot and
each individual’s performance versus their personal objectives.
Annual bonuses are paid part in cash and part in shares deferred for two years. The maximum proportion of an annual
bonus which may be paid in cash is 65 per cent.
It should be noted that the Remuneration Committee has taken the view that due to their considerable shareholdings in
the Company, automatic deferral of annual bonuses into shares is unnecessary for the current Executive Directors. As
such the Remuneration Committee intends to pay annual bonuses to the current Executive Directors in cash, but will
retain the ability to apply an appropriate level of deferral following any material sell down to ensure that shareholding
requirements continue to be met.
On change of control, the Remuneration Committee may pay bonuses on a pro-rata basis measured on performance
up to the date of change of control.
Malus and clawback provisions will apply to enable the Company to recover sums paid or withhold the payment of any
sum in the event of a material misstatement resulting in an adjustment to the audited consolidated accounts of the
Company or action or conduct which, in the reasonable opinion of the Board, amounts to employee misbehaviour, fraud
or gross misconduct.
Opportunity
The maximum bonus opportunity is 100 per cent of base salary.
Performance metrics
used, weighting and
time period applicable
The annual bonus outcomes will be determined based on achievement of a scorecard of financial and strategic targets,
with at least half of the bonus being based on financial performance.
The Remuneration Committee retains discretion in exceptional circumstances to change performance measures and
targets and the weightings attached to performance measures part-way through a performance year if there is a
significant and material event which causes the Remuneration Committee to believe that the original measures,
weightings and targets are no longer appropriate. Discretion may also be exercised in cases where the Remuneration
Committee believes that the bonus outcomes are not a fair and accurate reflection of business performance.
The Remuneration Committee considers that the detailed performance targets used for the annual bonus awards are
commercially sensitive and that disclosing precise targets for the annual bonus plan in advance would not be in
shareholder interests. Actual targets, performance achieved, and awards made will be disclosed at the end of the
performance period so that shareholders can fully assess the basis for any payouts under the annual bonus plan.
FY2023 implementation
The maximum bonus opportunity for the Executive Directors will remain at 100 per cent of salary. Annual bonus outcomes will again be
based on a scorecard of financial and non-financial performance targets which are aligned to the business strategy. The agreed
measures and weightings for the FY2023 annual bonus are as follows:
Metric Weighting
Group adjusted EBITDA pre-IFRS 16 80%
Average Group Overall Blended Index (OBI) 10%
Waste recycling 10%
The Remuneration Committee considers that the detailed performance targets for the FY2023 annual bonus awards are
commercially sensitive and that disclosing precise targets for the annual bonus plan in advance would not be in shareholder interests.
Actual targets, performance against them, and the resulting awards will be disclosed in the FY2023 Annual Report so that
shareholders can fully assess the basis for any payouts under the annual bonus plan. OBI is a blend of customer service metrics which
reflect the customer experience in the centres.
Annual report on remuneration continued
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Long Term Incentive Plan (LTIP)
Incentivises the Executive Directors to maximise total shareholder returns by successfully delivering the Company’s long-term objectives
and to share in the resulting increase in total shareholder value.
Operation
Awards are granted annually in the form of nil-cost options or conditional awards of shares. These will vest at the end
of a three-year period subject to:
the Executive Directors’ continued employment at the date of vesting; and
satisfaction of the performance conditions.
A further two-year holding period will apply post-vesting.
The Remuneration Committee may award dividend equivalents on awards to the extent that these vest.
Malus and clawback provisions will apply to enable the Company to recover sums paid or withhold the payment of any
sum in the event of a material misstatement resulting in an adjustment to the audited consolidated accounts of the
Company or action or conduct which, in the reasonable opinion of the Board, amounts to employee misbehaviour,
fraud or gross misconduct.
Opportunity
Award maximum of 150 per cent of base salary.
Performance metrics
used, weighting and
time period applicable
The majority of awards will be subject to financial performance targets, with the balance based on strategic metrics.
The Remuneration Committee retains discretion in exceptional circumstances to change performance measures and
targets, and the weightings attached to performance measures, part-way through a performance period if there is a
significant and material event which causes the Remuneration Committee to believe the original measures, weightings
and targets are no longer appropriate.
Discretion may also be exercised in cases where the Remuneration Committee believes that the vesting outcome is not
a fair and accurate reflection of business performance.
FY2023 implementation
Awards will be made in FY2023 under the LTIP. The LTIP awards for the Executive Directors will be as follows, with further context
provided in the Annual Statement from the Remuneration Committee Chair:
CEO 150 per cent of salary;
CFO 150 per cent of salary; and
CPO 100 per cent of salary.
These awards will vest three years after grant and will be subject to a further two-year holding period.
The following performance targets will apply to the FY2023 LTIP awards:
Measure Description Weighting Threshold Target Max
Adjusted EPS
1, 2
Adjusted EPS for the final year of the
performance period – FY2025
70% 18.11 pence
(25% payout)
19.06 pence
(62.5% payout)
20.01 pence
(100% payout)
Return on centre invested
capital
2
20% return on all centre invested
capital (refurbs and new centres)
10% 18% return
(50% payout)
20% return
(75% payout)
22% return
(100% payout)
Emissions ratio for Scope 1
and Scope 2
2
Intensity ratio (IR) of under 100 10% IR at 58
(50% payout)
IR at 55
(75% payout)
IR at 50
(100% payout)
Team member development
2
5% of team members progressed
through internal development
programmes
10% 4%
(50% payout)
5%
(75% payout)
6%
(100% payout)
1 Adjusted EPS is defined as stated in the Group’s accounts and is subject to such adjustments as the Board, in its discretion, determines are fair and reasonable.
2 Vesting on a straight-line basis between threshold and target, and target and max performance.
The Committee deems these targets to be stretching and took into account the business plan, analyst consensus forecasts and the
wider economic environment when setting the targets. The Adjusted EPS targets have progressed since the FY22 grant (with a
threshold target of 18.11p being above the maximum target set last year) and we have moved from ‘cliff-vesting’ to a threshold to
maximum range of vesting for the other measures so that additional stretch can be built into those and also reducing the total pay-out
for target performance.
On behalf of the Board
Claire Tiney
Chair of the Remuneration Committee
15 December 2022
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Governance report
Directors’ report
The Directors present their report for the year ended 30 September 2022.
Additional information which is incorporated by reference into this Directors’ Report, including information required in accordance with the
Companies Act 2006 and Listing Rule 9.8.4R can be located as follows:
Disclosure Location
Future business developments Strategic report – pages 2 to 45
Greenhouse gas emissions Sustainability – pages 56 and 57
People, culture and employee engagement Sustainability – pages 51 to 53
Financial risk management objectives and policies (including hedging
policy and use of financial instruments)
Note 31 to the Financial Statements – pages 154 and 155
Exposure to price risk, credit risk, liquidity risk and cash flow risk Details can be found on pages 70 to 75 of the Strategic report
and note 31 to the Financial Statements
Statement of compliance with the 2018 UK Corporate Governance
Code
Corporate governance report – page 80
Details of long-term incentive schemes Annual report on remuneration – pages 101 to 113
Directors’ responsibilities statement Page 117
Directors’ interests Details can be found on pages 103 and 104 of the Annual report
on remuneration
s172 Statement Details can be found on pages 26 to 29 of the Strategic report
Stakeholder engagement in key decisions Details can be found on pages 26 to 29
Directors
The Directors of the Company who held office during the year are:
Peter Boddy (Chairman)
Stephen Burns (Chief Executive Officer)
Laurence Keen (Chief Financial Officer)
Melanie Dickinson (Chief People Officer) (appointed 21 October 2021)
Nick Backhouse (Senior Independent Director)
Julia Porter (Non-Executive Director) (appointed 1 September 2022)
Ivan Schofield (Non-Executive Director)
Claire Tiney (Non-Executive Director)
The roles and biographies of the Directors in office as at the date of this report are set out on pages 78 and 79. There have been no changes
to the Directors between the year-end and the date of this report. The appointment and replacement of Directors is governed by the
Company’s Articles of Association (as detailed below), the UK Corporate Governance Code and the Companies Act 2006.
Articles of Association
The rules governing the appointment and replacement of Directors are set out in the Company’s Articles of Association. The Articles of
Association may be amended by a special resolution of the Company’s shareholders. A copy of the Articles of Association can be found on
the Company’s website: www.hollywoodbowlgroup.com/investors/corporate-governance.
Results and dividend
The results for the year are set out in the consolidated income statement on page 127. The Directors recommend the payment of a final ordinary
dividend of 8.53 pence per share and a special dividend of 3.0 pence per share, on 24 February 2023 (with a record date of 3 February 2023)
subject to approval at the AGM on 30 January 2023.
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Share capital
Details of the Company’s share capital, including changes during the year, are set out in note 24 to the Financial Statements. As at
30 September 2022, the Company’s share capital consisted of 171,070,790 ordinary shares of one pence each.
Ordinary shareholders are entitled to receive notice of, and to attend and speak at, any general meeting of the Company. On a show of hands,
every shareholder present in person or by proxy (or being a corporation represented by a duly authorised representative) shall have one vote,
and on a poll every shareholder who is present in person or by proxy shall have one vote for every share of which he or she is the holder. The
Notice of Annual General Meeting specifies deadlines for exercising voting rights and appointing a proxy or proxies.
Other than the general provisions of the Articles of Association (and prevailing legislation), there are no specific restrictions on the size of a
holding or on the transfer of the ordinary shares.
The Directors are not aware of any agreements between holders of the Company’s shares that may result in the restriction of the transfer of
securities or of voting rights. No shareholder holds securities carrying any special rights or control over the Company’s share capital. Shares
held by the Company’s Employee Benefit Trust rank pari passu with the shares in issue and have no special rights, but voting rights and rights
of acceptance of any offer relating to the shares rest with the plans Trustees and are not exercisable by employees. The Trustees have
waived their right to receive dividends on shares held by the Company. As at 30 September 2022, 7,696 shares were held for the employee
share plan purposes.
Authority for the Company to purchase its own shares
Subject to authorisation by shareholder resolution, the Company may purchase its own shares in accordance with the Companies Act 2006.
Any shares which have been bought back may be held as treasury shares or cancelled immediately upon completion of the purchase.
At the Company’s AGM held on 28 January 2022, the Company was generally and unconditionally authorised by its shareholders to make
market purchases (within the meaning of section 693 of the Companies Act 2006) of up to a maximum of 17,063,118 of its ordinary shares.
The Company has not repurchased any of its ordinary shares under this authority, which is due to expire at the AGM to be held on 30 January 2023,
and accordingly has an unexpired authority to purchase up to 17,063,118 ordinary shares with a nominal value of £170,631.00.
Directors’ interests
The number of ordinary shares of the Company in which the Directors were beneficially interested as at 30 September 2022 are set out in
the Annual Report on Remuneration on page 103.
Directors’ indemnities
The Company’s Articles of Association provide, subject to the provisions of UK legislation, an indemnity for Directors and officers of the
Company and the Group in respect of liabilities they may incur in the discharge of their duties or in the exercise of their powers.
Directors’ and officers’ liability insurance
Directors’ and officers’ liability insurance cover is maintained by the Company and is in place in respect of all the Company’s Directors at the
date of this report. The Company reviews its level of cover on an annual basis.
Compensation for loss of office
The Company does not have any agreements with any Executive Director or employee that would provide compensation for loss of office or
employment resulting from a takeover except that provisions of the Company share schemes may cause options and awards outstanding
under such schemes to vest on a takeover. Further information is provided in our Directors’ Remuneration Policy approved by shareholders
at the 2022 AGM, and can be found on page 78 of our FY2021 Annual Report, which is available on our website.
Significant interests
The table below shows the interests in shares (whether directly or indirectly held) notified to the Company in accordance with the Disclosure Guidance
and Transparency Rules as at 30 September 2022 and 15 December 2022 (being the latest practicable date prior to publication of the Annual Report):
At 30 September 2022 At 15 December 2022
Name of shareholder
Number of ordinary
shares of 1 pence
each held
Percentage of
total voting rights held
Number of ordinary
shares of 1 pence
each held
Percentage of
total voting rights held
Aggregate of abrdn plc affiliated investment
management entities with delegated voting rights on
behalf of multiple managed portfolios 23,896,770 13.97% 23,896,770 13.97%
Slater Investments Limited 9,897,058 5.79% 9,897,058 5.79%
Schroders plc 9,092,419 5.32% 9,092,419 5.32%
Ameriprise Financial, Inc. and its group (Columbia
Threadneedle) 8,611,524 5.03% 8,611,524 5.03%
JP Morgan Asset Management Holdings Inc. 8,602,007 5.03% 8,602,007 5.03%
Invesco Ltd 8,532,674 4.98% 8,532,674 4.98%
AXA Investment Managers 8,515,529 4.98% 8,515,529 4.98%
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Governance report
Employee involvement and policy regarding disabled persons
The Group actively encourages employee involvement and consultation and places emphasis on keeping its employees informed of the
Groups activities and financial performance by such means as employee briefings and publication (via the Group’s intranet) to all staff of
relevant information and corporate announcements. The Group also publishes a weekly staff bulletin. Regular updates on team member
engagement activity are provided to the Board by the Chief Executive Officer, Chief People Officer and Chief Operating Officer. These
include feedback from regular team member engagement sessions, operational training and induction sessions. Further information about
employees, including how they are incentivised, can be found in the Sustainability section on pages 51 and 52.
Applications for employment by disabled persons are always fully considered, bearing in mind the aptitudes of the applicant concerned. In
the event of a member of staff becoming disabled, every effort is made to ensure that their employment with the Group continues and that
appropriate training is arranged. It is the policy of the Group that the training, career development and promotion of a disabled member of
staff should, as far as possible, be identical to that of other employees.
Branches outside the UK
The Company has six centres outside the UK, in Canada.
Political donations
The Company did not make any political donations during the year.
Change of control – significant agreements
There are a number of agreements that may take effect after, or terminate upon, a change of control of the Company, such as commercial
contracts, bank loan agreements and property lease arrangements. None of these are considered to be significant in terms of their likely
impact on the business as a whole.
Audit information
Each of the Directors at the date of the approval of this report confirms that:
so far as the Director is aware, there is no relevant audit information of which the Company’s auditor is unaware; and
the Director has taken all the reasonable steps that he/she ought to have taken as a Director to make himself/herself aware of any relevant
audit information and to establish that the Company’s auditor is aware of the information.
The confirmation is given and should be interpreted in accordance with the provisions of section 418 of the Companies Act 2006.
Auditors
KPMG has indicated its willingness to continue in office and a resolution seeking to re-appoint KPMG will be proposed at the forthcoming AGM.
Annual General Meeting
The 2023 AGM of the Company will be held on 30 January 2023 at 9.30am. The notice convening the meeting, together with details of the
business to be considered and explanatory notes for each resolution, will be published separately and will be available on the Company’s
website and distributed to shareholders who have elected to receive hard copies of shareholder information.
The Strategic report on pages 2 to 75, the Corporate governance report on pages 76 to 117 and this Directors’ Report have been drawn up
and presented in accordance with, and in reliance upon, applicable English company law, and any liability of the Directors in connection with
these reports shall be subject to the limitations and restrictions provided by such law.
By order of the Board
Laurence Keen
Chief Financial Officer
15 December 2022
Directors’ report continued
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Statement of Directors’ responsibilities
The Directors are responsible for preparing the Annual Report and the Group and parent Company financial statements in accordance with
applicable law and regulations.
Company law requires the Directors to prepare Group and parent Company financial statements for each financial year. Under that law they
are required to prepare the Group financial statements in accordance with UK-adopted international accounting standards and applicable
law and have elected to prepare the parent Company financial statements in accordance with UK accounting standards and applicable law,
including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland.
Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the
state of affairs of the Group and parent Company and of the Groups profit or loss for that period. In preparing each of the Group and parent
Company financial statements, the Directors are required to:
select suitable accounting policies and then apply them consistently;
make judgements and estimates that are reasonable, relevant, reliable and prudent;
for the Group Financial Statements, state whether they have been prepared in accordance with UK-adopted international accounting standards;
for the Parent Company Financial Statements, state whether applicable UK accounting standards have been followed, subject to any
material departures disclosed and explained in the Parent Company Financial Statements;
assess the Group and Parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern; and
use the going concern basis of accounting unless they either intend to liquidate the Group or the Parent Company or to cease operations,
or have no realistic alternative but to do so.
The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the parent Company’s
transactions, and disclose with reasonable accuracy at any time the financial position of the parent Company and enable them to ensure
that its financial statements comply with the Companies Act 2006. They are responsible for such internal control as they determine is
necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error, and
have general responsibility for taking such steps as are reasonably open to them to safeguard the assets of the Group and to prevent
and detect fraud and other irregularities.
Under applicable law and regulations, the Directors are also responsible for preparing a Strategic report, Directors’ report, Directors
remuneration report and corporate governance statement that complies with that law and those regulations.
The Directors are responsible for the maintenance and integrity of the corporate and financial information included on the company’s
website. Legislation in the UK governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
In accordance with Disclosure Guidance and Transparency Rule 4.1.14R, the financial statements will form part of the annual financial report
prepared using the single electronic reporting format under the TD ESEF Regulation. The auditor’s report on these financial statements
provides no assurance over the ESEF format.
Responsibility statement of the Directors in respect of the annual financial report
We confirm that to the best of our knowledge:
the Financial Statements, prepared in accordance with the applicable set of accounting standards, give a true and fair view of the assets,
liabilities, financial position and profit or loss of the Company and the undertakings included in the consolidation taken as a whole; and
the Strategic report includes a fair review of the development and performance of the business and the position of the issuer and the
undertakings included in the consolidation taken as a whole, together with a description of the principal risks and uncertainties that they face.
We consider that the Annual Report and Accounts, taken as a whole, is fair, balanced and understandable and provides the information
necessary for shareholders to assess the Groups position and performance, business model and strategy.
By order of the Board
Stephen Burns Laurence Keen
Chief Executive Officer Chief Financial Officer
15 December 2022 15 December 2022
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Governance report
Financial statements
119 Independent auditor’s report
127 Consolidated income statement and statement
of comprehensive income
128 Consolidated statement of financial position
129 Consolidated statement of changes in equity
130 Consolidated statement of cash flows
131 Notes to the financial statements
157 Company statement of financial position
158 Company statement of changes in equity
158 Company statement of cash flows
159 Notes to the Company financial statements
165 Company information
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Independent auditor’s report
To the members of Hollywood Bowl Group plc
1. Our opinion is unmodified
We have audited the financial statements of Hollywood Bowl Group
plc (“the Company”) for the year ended 30 September 2022 which
comprise the Consolidated Income Statement and Statement of
Comprehensive Income, Consolidated Statement of Financial
Position, Consolidated Statement of Changes in Equity, Consolidated
Statement of Cash Flows, Company Statement of Financial Position,
Company Statement of Changes in Equity, Company Statement of
Cash Flows, and the related notes, including the accounting policies
in note 2.
In our opinion:
the financial statements give a true and fair view of the state of the
Groups and of the parent Company’s affairs as at 30 September 2022
and of the Groups profit for the year then ended;
the Group financial statements have been properly prepared in
accordance with UK-adopted international accounting standards;
the parent Company financial statements have been properly
prepared in accordance with UK accounting standards, including
FRS 102,
The Financial Reporting Standard applicable in the UK
and Republic of Ireland
; and
the financial statements have been prepared in accordance with
the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards
on Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities
are described below. We believe that the audit evidence we have
obtained is a sufficient and appropriate basis for our opinion. Our
audit opinion is consistent with our report to the audit committee.
We were first appointed as auditor by the directors on 2 June 2016.
The period of total uninterrupted engagement is for the seven
financial years ended 30 September 2022. We have fulfilled our
ethical responsibilities under, and we remain independent of the
Group in accordance with, UK ethical requirements including the
FRC Ethical Standard as applied to listed public interest entities.
No non-audit services prohibited by that standard were provided.
Overview
Materiality: £2m (2021: £0.635m)
Group financial statements
as a whole
4.3% of adjusted profit before tax
(2021: 4.3% of 5 year average
profit before tax)
Coverage 98% (2021: 100%) of group profit
before tax
Key audit matters vs 2021
Recurring risks Valuation of property, plant
and equipment and right of
use assets relating to the
golfing centres
Recoverability of parent
company investment in
subsidiaries / amounts due
from group entities
Event driven New: Valuation of acquisition-
related intangible assets and
tangible assets (property)
associated with the Teaquinn
Canada acquisition
2. Key audit matters: our assessment of risks of material
misstatement
Key audit matters are those matters that, in our professional
judgement, were of most significance in the audit of the financial
statements and include the most significant assessed risks of
material misstatement (whether or not due to fraud) identified by us,
including those which had the greatest effect on: the overall audit
strategy; the allocation of resources in the audit; and directing the
efforts of the engagement team. We summarise below the key audit
matters, in decreasing order of audit significance, in arriving at our
audit opinion above, together with our key audit procedures to
address those matters and, as required for public interest entities,
our results from those procedures. These matters were addressed,
and our results are based on procedures undertaken, in the context
of, and solely for the purpose of, our audit of the financial statements
as a whole, and in forming our opinion thereon, and consequently are
incidental to that opinion, and we do not provide a separate opinion
on these matters.
Financial statements
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Hollywood Bowl Group plc
Annual report and accounts 2022
Independent auditor’s report continued
To the members of Hollywood Bowl Group plc
2. Key audit matters: our assessment of risks of material misstatement continued
The risk Our response
Valuation of property, plant and
equipment and right of use assets
relating to the golfing centres
Included within £216m (2021: £181m)
Included within impairment charge:
£2.5m for property, plant and equipment
(2021: £0.3m) and £1.8m for right of use
assets (2021: £0.6m)
Refer to page 93 (Audit Committee
Report), pages 135 and 136 (accounting
policy) and pages 144 and 145
(financial disclosures).
Forecast based valuation:
The Group has significant property, plant and
equipment (PPE), and right of use assets held
on its consolidated balance sheet.
The estimated recoverable amount is
subjective due to the inherent uncertainty
involved in forecasting and discounting future
cash flows. The key assumptions used in the
value in use (“VIU”) calculations for estimating
the recoverable amount are expected revenues
and costs in the short-term cash flow forecasts,
the long-term growth rate and the discount rate.
The golfing centres have performed below
budget for the year and future economic
forecasts, characterised by high consumer
price inflation and erosion of real disposable
incomes, increases this risk further.
The effect of these matters is that, as part of
our risk assessment for audit planning purposes,
we determined that the VIU of the golfing centres
had a high degree of estimation uncertainty,
with a potential range of reasonable outcomes
greater than our materiality for the financial
statements as a whole.
We performed the detailed tests below rather
than seek to rely on any of the groups controls
because our knowledge of the design of these
controls indicated that we would not be able to
obtain the required evidence to support reliance
on controls.
Our procedures included:
Assessing principles: We evaluated whether
the inputs used in the Groups assessment of
impairment indicators were suitable, through
discussions with management, our own
knowledge of the business and market,
inspection of Board minutes and other
management information.
Re-performance: We re-performed the
calculations that management performed for
the initial trigger test in determining the VIU of
each cash generating unit and compared data
used in the model against source information,
when applicable.
Our experience: For the golfing centres where
indications of impairment existed, we evaluated
the assumptions used in the forecasts and
plans by management, in particular those
relating to EBITDA growth for the centres.
We also challenged management as to the
achievability of their forecasts and business
plan, taking into account the historical
accuracy of previous forecasts, wider market
factors (such as market expectation of the
Groups performance) and other specific
evidence to support the assumptions.
Benchmarking assumptions: We compared
management’s assumptions to externally
derived data in relation to key inputs such as
projected economic growth, cost inflation and
discount rates.
Sensitivity analysis: We performed sensitivity
analysis to stress test the assumptions
noted above.
Assessing disclosures: We also assessed
whether the Groups disclosures about the
sensitivity of the outcome of the impairment
assessment to changes in key assumptions
reflected the risks inherent in the carrying
amount of PPE and right of use assets in its
golfing centre cash generating units.
Our results
We found the resulting estimate of the recoverable
amount of PPE and right of use assets in the
golfing centre cash generating units to be
acceptable (2021: acceptable).
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2. Key audit matters: our assessment of risks of material misstatement continued
The risk Our response
Valuation of acquisition-related
intangible assets and tangible assets
(property) associated with the
Teaquinn Canada acquisition
Acquisition-related intangible assets:
£4.2m, Tangible assets (property): £8.5m
Refer to page 93 (Audit Committee
Report), page 135 (accounting policy)
and pages 155 and 156 (financial
disclosures).
Forecast-based valuation:
During the year, the Group acquired 100% of
the issued share capital of Teaquinn Holdings Inc,
in Canada, for fair value of consideration of
£10.1m.
The determination of the fair value estimate
for the valuation of the separately identifiable,
acquisition-related intangible assets and
freehold property involves subjective estimates
or uncertainties, which requires special audit
consideration because of the likelihood and
potential magnitude of misstatements relating
to the valuation of intangible and tangible assets.
Accounting for the transaction involves estimating
the fair value, at acquisition date, of the assets,
including the identification and valuation,
where appropriate, of intangible and tangible
assets. This is a particularly complex and
challenging area and requires skilled expertise
in making these determinations and thus
results in a heightened risk of error in determining
the fair value of the intangible and tangible
assets (property).
The effect of these matters is that, as part of
our risk assessment for audit planning purposes,
we determined that the measurement of
identified intangible and tangible assets had a
high degree of estimation uncertainty, with a
potential range of reasonable outcomes
greater than our materiality for the financial
statements as a whole.
We performed the detailed tests below rather
than seek to rely on any of the groups controls
because our knowledge of the design of these
controls indicated that we would not be able to
obtain the required evidence to support reliance
on controls.
Our procedures included:
Inspection: We inspected the purchase
agreement for the transaction and assessed
the consideration amount for this transaction,
including the deferred consideration arising,
and assessed the amount recognised as a
post-acquisition remuneration expense.
Assessing the assumptions: With assistance
from our corporate finance and real estate
valuation specialists, we assessed the valuation
of the intangible and tangible assets acquired
and challenged the appropriateness of key
assumptions and the appropriateness of any
cashflow forecasts used in calculating the fair
value of the intangibles identified by
management.
Sensitivity analysis: We performed sensitivity
analysis on the key assumptions within the
cash flow forecasts used to support the
intangibles recognised. This included
sensitising the cash flow forecasts in the
model. We critically assessed the extent to
which a change in these assumptions both
individually or in aggregate would result in a
an adjustment to fair values and considered
the likelihood of such events occurring.
Assessing transparency: Assessing whether
the groups disclosures in relation to the acquisition
and associated balances are appropriate.
Our results
We found the acquisition accounting in respect
of the acquisition of Teaquinn Holdings Inc to
be acceptable.
Financial statements
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Independent auditor’s report continued
To the members of Hollywood Bowl Group plc
2. Key audit matters: our assessment of risks of material misstatement continued
The risk Our response
Recoverability of parent
company’s investment in
subsidiaries/amounts due from
group entities
£135m (2021: £124m)
Refer to page 159 (accounting policy)
and pages 161 and 162 (financial
disclosures).
Low Risk – High value:
The carrying amount of the parent company
investments in subsidiaries and amounts due
from group entities represent 74% (2021: 91%)
of the parent company’s total assets. Their
recoverability is not at a high risk of significant
misstatement or subject to significant judgement.
However due to their materiality in the context
of the parent company financial statements,
this is considered to be the area that had the
greatest effect on our overall parent
company audit
We performed the detailed tests below rather
than seek to rely on any of the groups controls
because our knowledge of the design of these
controls indicated that we would not be able to
obtain the required evidence to support reliance
on controls.
Our procedures included:
Historical comparisons : We assessed the
reasonableness of budgets by considering the
historical accuracy of the previous forecasts;
Benchmarking assumptions; We compared
the discount rate and growth rate assumptions
to externally derived and historical data, as
well as our own assessments in relation to key
inputs;
Sensitivity analysis: We performed
breakeven analysis of the key assumptions
noted above to assess whether a reasonably
possible change in these assumptions could
trigger an impairment charge; and
Comparing valuations: We compared the
sum of the discounted cashflows to the Group
market capitalisation to assess the
reasonableness of those cashflows.
Our results
We found the Groups assessment of the
recoverability of the parent company’s investment
in subsidiaries and amounts due from group
entities to be acceptable (2021: acceptable).
We continue to perform procedures over valuation of the property, plant and equipment and right of use assets in the bowling centres,
however, taking into consideration the financial performance of the bowling centres in the year and an assessment of the headroom in the
models, we have not assessed this as one of the most significant risks in our current year audit and, therefore, it is not separately identified in
our report this year.
3. Our application of materiality and an overview of the scope of our audit
Materiality for the Group financial statements as a whole was set at
£2m, determined with reference to a benchmark of profit before tax
adjusted for the items described below, of £46.9m, of which it
represents 4.3% (2021: £0.635m determined with reference to
average profit before tax over the last five years, of which it
represents 4.3%). The items we adjusted for in 2022 were the
impairment of property, plant and equipment and right of use assets
disclosed in notes 13 and 14 respectively, acquisition-related costs
and the post-acquisition remuneration expenses disclosed in note
33, and the one-off income associated with the VAT reclaim relating
to the prior year disclosed in note 6.
Materiality for the parent Company financial statements as a whole
was set at £1m (2021: £0.550m, determined with reference to a
benchmark of parent company total assets (2021: parent company
total assets) of which it represents 0.5% (2021: 0.4%).
In line with our audit methodology, our procedures on individual
account balances and disclosures were performed to a lower
threshold, performance materiality, so as to reduce to an acceptable
level the risk that individually immaterial misstatements in individual
account balances add up to a material amount across the financial
statements as a whole.
Performance materiality was set at 75% (2021: 75%) of materiality
for the financial statements as a whole, which equates to £1.5m
(2021: £0.475m) for the group and £0.75m (2021 : £0.413m) for the
parent company. We applied this percentage in our determination of
performance materiality because we did not identify any factors
indicating an elevated level of risk.
We agreed to report to the Audit Committee any corrected or
uncorrected identified misstatements exceeding £100,000
(2021: £31,750), in addition to other identified misstatements that
warranted reporting on qualitative grounds.
Of the groups 16 reporting components (2021: 5) we subjected 2 to
full scope audits for group purposes and 1 to specific risk-focused
audit procedures, as the latter was not individually financially
significant enough to require a full scope audit for group purposes,
but did present specific individual risks that needed to be addressed
(2021: 2 to full scope audits for group purposes and 1 to specified
risk-focused audit procedures).
The components within the scope of our work accounted for the
percentages illustrated opposite.
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3. Our application of materiality and an overview of the
scope of our audit continued
The remaining 3% (2021: 0%) of total group revenue, 2% (2021: 0%)
of total profits and losses that made up Group profit before tax and
4% (2021: 0%) of total group assets is represented by 13 (2021: 2)
reporting components, none of which individually represented more
than 2% (2021: 0%) of any of total group revenue, total profits and
losses that made up Group profit before tax or total group assets.
For these components, we performed analysis at an aggregated
group level to re-examine our assessment that there were no
significant risks of material misstatement within these.
The work on all components (2021: all components) was performed
by the Group team, including the audit of the parent company. The
Group team performed procedures on the items excluded from
Group adjusted profit before tax. The scope of the audit work
performed was predominately substantive as we placed limited
reliance upon the Groups internal control over financial reporting.
4. The impact of climate change on our audit
In planning our audit, we have considered the potential impact of
risks arising from climate change on the Groups business and its
financial statements. The Group has set out its ambition for reducing
the environmental impact of its operations, including increasing on
site generation of renewable electricity and driving energy use
efficiency throughout its operations. Further information is provided
in the Groups Sustainability Overview on pages 46 to 58 and the
Task Force and Climate-related Financial Disclosure Statement on
pages 59 to 68.
Climate change risks could have an impact on the Groups business
and operations, including changing customer behaviours, business
interruption, increasing costs of carbon taxes, transitioning to
reduced energy usage and changing energy sources.
As part of our audit, we have made enquiries of management to
understand the potential impact of climate change risk on the
Groups financial statements and the Groups preparedness for this.
We have performed a risk assessment of how the impact of climate
change may affect the financial statements and our audit. There was
no significant impact of this on our key audit matters. Based on the
procedures performed, we did not identify any significant risk of
climate change having a material impact on the Groups accounting
estimates in this period.
We have also read the Groups disclosures of climate related
information in the front half of the annual report, as set out on pages
46 to 68. We have not been engaged to provide assurance over the
accuracy of these disclosures.
5. Going concern
The directors have prepared the financial statements on the going
concern basis as they do not intend to liquidate the Group or the
parent Company or to cease their operations, and as they have
concluded that the parent Groups and the parents Company’s
financial position means that this is realistic. They have also
concluded that there are no material uncertainties that could have
cast significant doubt over their ability to continue as a going
concern for at least a year from the date of approval of the financial
statements (“the going concern period”).
97+3+M
96+4+M
89+9+2+M
100+M
100+M
77+23+M
95+5+M
Full scope for group audit purposes 2022
Specified risk-focused audit procedures 2022
Full scope for group audit purposes 2021
Specified risk-focused audit procedures 2021
Residual components
Adjusted group profit
before tax
£47.0m (2021: 5 year average
profit before tax of £14.9m)
Group materiality
£2m (2021: £0.635m)
£100,000
Misstatements reported to the audit
committee (2021: £31,750)
£2m
Whole financial statements materiality
(2021: £0.635m)
£1.5m
Whole financial statements
performance materiality (2021: £0.475m)
£1.8m
Range of materiality at 3
components (£0.5m - £1.8m)
(2021: £0.22m - £0.57m)
Group revenue
97%
(2021: 100%)
Group profit before tax
98%
(2021: 100%)
Group total assets
96%
(2021: 100%)
77
Normalised PBT
Group materiality
100
97
89
9
23
100
96
Financial statements
123
Hollywood Bowl Group plc
Annual report and accounts 2022
Independent auditor’s report continued
To the members of Hollywood Bowl Group plc
5. Going concern continued
We used our knowledge of the Group, its industry, and the general
economic environment to identify the inherent risks to its business
model and analysed how those risks might affect the Groups and
parent Company’s financial resources or ability to continue operations
over the going concern period. The risk that we considered most
likely to adversely affect the Group’s and parent Company’s
available financial resources is the demand for the Groups services
being adversely impacted by current economic forecasts,
characterised by high consumer price inflation and the potential
consequent erosion of real disposable incomes.
We considered whether these risks could plausibly affect the
liquidity in the going concern period by assessing the Directors
sensitivities over the level of available financial resources indicated
by the Groups financial forecasts taking account of severe, but
plausible adverse effects that could arise from these risks
individually and collectively.
Our procedures also included:
Critically assessing assumptions in the downside scenarios
relevant to liquidity, in particular in relation to profitability by
comparing to historical performance, assessing the financial
performance of the group during the current year, considering the
potential effects of the current economic environment, and our
knowledge of the entity and the sector in which it operates.
Assessing whether downside scenarios applied mutually
consistent assumptions in aggregate, using our assessment of the
possible range of each key assumption and our knowledge of
inter-dependencies.
We considered whether the going concern disclosure in note 2 to the
financial statements gives a full and accurate description of the
Directors’ assessment of going concern, including the identified risks
and, dependencies, and related sensitivities.
Our conclusions based on this work:
we consider that the directors’ use of the going concern basis of
accounting in the preparation of the financial statements is appropriate;
we have not identified, and concur with the directors’ assessment
that there is not, a material uncertainty related to events or
conditions that, individually or collectively, may cast significant
doubt on the Groups or parent Company’s ability to continue as a
going concern for the going concern period;
we have nothing material to add or draw attention to in relation to
the directors’ statement in note 2 to the financial statements on
the use of the going concern basis of accounting with no material
uncertainties that may cast significant doubt over the Group and
parent Company’s use of that basis for the going concern period,
and we found the going concern disclosure in note 2 to be
acceptable; and
the related statement under the Listing Rules set out on page 80
is materially consistent with the financial statements and our
audit knowledge.
However, as we cannot predict all future events or conditions and as
subsequent events may result in outcomes that are inconsistent with
judgements that were reasonable at the time they were made, the
above conclusions are not a guarantee that the Group or the parent
Company will continue in operation.
6. Fraud and breaches of laws and regulations – ability
to detect
Identifying and responding to risks of material misstatement
due to fraud
To identify risks of material misstatement due to fraud (“fraud risks”)
we assessed events or conditions that could indicate an incentive or
pressure to commit fraud or provide an opportunity to commit fraud.
Our risk assessment procedures included:
Enquiring of directors, the audit committee, internal audit and
inspection of policy documentation as to the Group and the
parent Company’s high-level policies and procedures to prevent
and detect fraud, including the internal audit function, and the
Group and the parent Company’s channel for “whistleblowing”,
as well as whether they have knowledge of any actual, suspected
or alleged fraud.
Reading Board minutes.
Considering remuneration incentive schemes and performance
targets for management including the EPS target for management
remuneration under the Long Term Investment Plan scheme.
Using analytical procedures to identify any unusual or
unexpected relationships.
We communicated identified fraud risks throughout the audit team
and remained alert to any indications of fraud throughout the audit.
As required by auditing standards, and taking into account possible
pressures to meet profit targets, we perform procedures to address
the risk of management override of controls, in particular the risk
that Group and component management may be in a position to
make inappropriate accounting entries and the risk of bias in
accounting estimates and judgements such as assumptions used in
impairment testing. On this audit we do not believe there is a fraud
risk related to revenue recognition because of the limited
opportunity due to the high correlation to cash.
We also identified a fraud risk related to the valuation of property,
plant and equipment and right of use assets relating to the golfing
centres, in response to possible pressures to present an optimistic
outlook for the Group.
We also performed procedures including:
Identifying journal entries and other adjustments to test for all full
scope components based on risk criteria and comparing the
identified entries to supporting documentation. These included
journals posted to unusual accounts.
Assessing significant accounting estimates for bias.
Identifying and responding to risks of material misstatement
due to non-compliance with laws and regulations
We identified areas of laws and regulations that could reasonably be
expected to have a material effect on the financial statements from
our general commercial and sector experience and through discussion
with the directors and other management (as required by auditing
standards), and discussed with the directors and other management
the policies and procedures regarding compliance with laws
and regulations.
We communicated identified laws and regulations throughout our
team and remained alert to any indications of non-compliance
throughout the audit.
The potential effect of these laws and regulations on the financial
statements varies considerably.
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6. Fraud and breaches of laws and regulations – ability to
detect continued
Identifying and responding to risks of material misstatement
due to non-compliance with laws and regulations continued
Firstly, the Group is subject to laws and regulations that directly
affect the financial statements including financial reporting
legislation (including related companies legislation), distributable
profits legislation and taxation legislation and we assessed the
extent of compliance with these laws and regulations as part of our
procedures on the related financial statement items.
Secondly, the Group is subject to many other laws and regulations
where the consequences of non-compliance could have a material
effect on amounts or disclosures in the financial statements, for
instance through the imposition of fines or litigation. We identified
the following areas as those most likely to have such an effect: data
protection, health and safety and employment law recognising the
nature of the Groups activities. Auditing standards limit the required
audit procedures to identify non-compliance with these laws and
regulations to enquiry of the directors and inspection of regulatory
and legal correspondence, if any.
Therefore if a breach of operational regulations is not disclosed to us
or evident from relevant correspondence, an audit will not detect
that breach.
We discussed with the audit committee other matters related to
actual or suspected fraud, for which disclosure is not necessary, and
considered any implications for our audit.
Context of the ability of the audit to detect fraud or breaches of
law or regulation
Owing to the inherent limitations of an audit, there is an unavoidable
risk that we may not have detected some material misstatements in
the financial statements, even though we have properly planned and
performed our audit in accordance with auditing standards. For
example, the further removed non-compliance with laws and
regulations is from the events and transactions reflected in the
financial statements, the less likely the inherently limited procedures
required by auditing standards would identify it.
In addition, as with any audit, there remained a higher risk of
non-detection of fraud, as these may involve collusion, forgery,
intentional omissions, misrepresentations, or the override of internal
controls. Our audit procedures are designed to detect material
misstatement. We are not responsible for preventing non-compliance
or fraud and cannot be expected to detect non-compliance with all
laws and regulations.
7. We have nothing to report on the other information in
the Annual Report
The directors are responsible for the other information presented in
the Annual Report together with the financial statements. Our opinion
on the financial statements does not cover the other information
and, accordingly, we do not express an audit opinion or, except as
explicitly stated below, any form of assurance conclusion thereon.
Our responsibility is to read the other information and, in doing so,
consider whether, based on our financial statements audit work, the
information therein is materially misstated or inconsistent with the
financial statements or our audit knowledge. Based solely on that
work we have not identified material misstatements in the
other information.
7. We have nothing to report on the other information in
the Annual Report continued
Strategic report and directors’ report
Based solely on our work on the other information:
we have not identified material misstatements in the strategic
report and the directors’ report;
in our opinion the information given in those reports for the
financial year is consistent with the financial statements; and
in our opinion those reports have been prepared in accordance
with the Companies Act 2006.
Directors’ remuneration report
In our opinion the part of the Directors’ Remuneration Report to be
audited has been properly prepared in accordance with the
Companies Act 2006.
Disclosures of emerging and principal risks and longer-term
viability
We are required to perform procedures to identify whether there is a
material inconsistency between the directors’ disclosures in respect
of emerging and principal risks and the viability statement, and the
financial statements and our audit knowledge.
Based on those procedures, we have nothing material to add or
draw attention to in relation to:
the directors’ confirmation within the viability statement on page 74
that they have carried out a robust assessment of the emerging
and principal risks facing the Group, including those that would
threaten its business model, future performance, solvency
and liquidity;
the Principal Risks disclosures describing these risks and how
emerging risks are identified, and explaining how they are being
managed and mitigated; and
the directors’ explanation in the viability statement of how they
have assessed the prospects of the Group, over what period they
have done so and why they considered that period to be
appropriate, and their statement as to whether they have a
reasonable expectation that the Group will be able to continue in
operation and meet its liabilities as they fall due over the period of
their assessment, including any related disclosures drawing
attention to any necessary qualifications or assumptions.
We are also required to review the viability statement, set out on
page 74 under the Listing Rules. Based on the above procedures, we
have concluded that the above disclosures are materially consistent
with the financial statements and our audit knowledge.
Our work is limited to assessing these matters in the context of only
the knowledge acquired during our financial statements audit. As we
cannot predict all future events or conditions and as subsequent
events may result in outcomes that are inconsistent with judgements
that were reasonable at the time they were made, the absence of
anything to report on these statements is not a guarantee as to the
Groups and parent Company’s longer-term viability.
Corporate governance disclosures
We are required to perform procedures to identify whether there is a
material inconsistency between the directors’ corporate governance
disclosures and the financial statements and our audit knowledge.
Based on those procedures, we have concluded that each of the
following is materially consistent with the financial statements and
our audit knowledge:
Financial statements
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7. We have nothing to report on the other information in
the Annual Report continued
Corporate governance disclosures continued
the directors’ statement that they consider that the annual report
and financial statements taken as a whole is fair, balanced and
understandable, and provides the information necessary for
shareholders to assess the Groups position and performance,
business model and strategy;
the section of the annual report describing the work of the Audit
Committee, including the significant issues that the audit committee
considered in relation to the financial statements, and how these
issues were addressed; and
the section of the annual report that describes the review of the
effectiveness of the Groups risk management and internal
control systems.
We are required to review the part of the Corporate Governance
Statement relating to the Groups compliance with the provisions of
the UK Corporate Governance Code specified by the Listing Rules
for our review, and to report to you if a corporate governance statement
has not been prepared by the Company. We have nothing to report
in these respects.
Based solely on our work on the other information described above:
with respect to the Corporate Governance Statement disclosures
about internal control and risk management systems in relation to
financial reporting processes and about share capital structures:
we have not identified material misstatements therein; and
the information therein is consistent with the financial
statements; and
in our opinion, the Corporate Governance Statement has been
prepared in accordance with relevant rule of the Disclosure Guidance
and Transparency Rules of the Financial Conduct Authority.
8. We have nothing to report on the other matters on
which we are required to report by exception
Under the Companies Act 2006, we are required to report to you if,
in our opinion:
adequate accounting records have not been kept by the parent
Company, or returns adequate for our audit have not been
received from branches not visited by us; or
the parent Company financial statements and the part of the
Directors’ Remuneration Report to be audited are not in
agreement with the accounting records and returns; or
certain disclosures of directors’ remuneration specified by law are
not made; or
we have not received all the information and explanations we
require for our audit.
We have nothing to report in these respects.
9. Respective responsibilities
Directors’ responsibilities
As explained more fully in their statement set out on page 117, the
directors are responsible for: the preparation of the financial
statements including being satisfied that they give a true and fair
view; such internal control as they determine is necessary to enable
the preparation of financial statements that are free from material
misstatement, whether due to fraud or error; assessing the Group
and parent Company’s ability to continue as a going concern,
disclosing, as applicable, matters related to going concern; and using
the going concern basis of accounting unless they either intend to
liquidate the Group or the parent Company or to cease operations,
or have no realistic alternative but to do so.
Auditor’s responsibilities
Our objectives are to obtain reasonable assurance about whether
the financial statements as a whole are free from material misstatement,
whether due to fraud or error, and to issue our opinion in an auditor’s
report. Reasonable assurance is a high level of assurance, but does
not guarantee that an audit conducted in accordance with ISAs (UK)
will always detect a material misstatement when it exists.
Misstatements can arise from fraud or error and are considered
material if, individually or in aggregate, they could reasonably be
expected to influence the economic decisions of users taken on the
basis of the financial statements.
A fuller description of our responsibilities is provided on the FRCs
website at www.frc.org.uk/auditorsresponsibilities.
The Company is required to include these financial statements in an
annual financial report prepared using the single electronic reporting
format specified in the TD ESEF Regulation. This auditor’s report
provides no assurance over whether the annual financial report has
been prepared in accordance with that format.
10. The purpose of our audit work and to whom we owe
our responsibilities
This report is made solely to the Company’s members, as a body, in
accordance with Chapter 3 of Part 16 of the Companies Act 2006.
Our audit work has been undertaken so that we might state to the
Company’s members those matters we are required to state to them
in an auditor’s report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone
other than the Company and the Company’s members, as a body,
for our audit work, for this report, or for the opinions we have formed.
Matthew Radwell (Senior Statutory Auditor)
for and on behalf of KPMG LLP, Statutory Auditor
Chartered Accountants
58 Clarendon Road,
Watford,
WD17 1DE.
15 December 2022
Independent auditor’s report continued
To the members of Hollywood Bowl Group plc
126
Hollywood Bowl Group plc
Annual report and accounts 2022
Consolidated income statement and statement of comprehensive income
Year ending 30 September 2022
Before exceptional
Exceptional
items
items (note 6)
Total
30 September
30 September
30 September
30 September
2022
2022
2022
2021
Note
£’000
£’000
£’000
£’000
Revenue 3 187,949 5,792 193,741 71,878
Cost of sales (29,392) (29,392) (10,257)
Gross profit 158,557 5,792 164,349 61,621
Other income
4 2,814
Gain on bargain purchase
33 39 39
Administrative expenses 7 (106,796) (2,143) (108,939) (54,855)
Operating profit 51,761 3,688 55,449 9,580
Financeincome101212
Finance expenses 10 (8,774) (22) (8,796) (9,118)
Profitbeforetax42,9993,66646,665462
Tax (charge)/credit 11 (8,135) (1,079) (9,214) 1,266
Profitfortheyearattributabletoequityshareholders34,8642,58737,4511,728
Other comprehensive income
Retranslation gain of foreign currency denominated operations 411 411
Total comprehensive income for the year attributable to equity
shareholders 35,275 2,587 37,862 1,728
Basicearningspershare(pence)1221.911.05
Diluted earnings per share (pence) 12 21.78 1.04
The accompanying notes on pages 131 to 156 form an integral part of these Financial Statements.
Hollywood Bowl Group plc
Annual report and accounts 2022
127
Financial statements
Consolidated statement of financial position
As at 30 September 2022
Note
30 September
2022
£’000
30 September
2021
£’000
ASSETS
Non-current assets
Property, plant and equipment 13 68,641 49,036
Right-of-use assets 14 147,455 132,342
Goodwill and intangible assets 15 81,794 77,948
Deferred tax asset 23 1,647 6,290
299,537 265,616
Current assets
Cash and cash equivalents 17 56,066 29,942
Trade and other receivables 18 5,130 3,300
Corporation tax receivable 271 650
Inventories 19 2,148 1,461
63,615 35,353
Total assets 363,152 300,969
LIABILITIES
Current liabilities
Trade and other payables 20 28,681 18,142
Lease liabilities 14 11,557 13,811
40,238 31,953
Non-current liabilities
Other payables 20 3,000 565
Lease liabilities 14 176,812 160,129
Provisions 21 4,682 3,635
184,494 164,329
Total liabilities 224,732 196,282
NET ASSETS 138,420 104,687
Equity attributable to shareholders
Share capital 24 1,711 1,706
Share premium 25 39,716 39,691
Merger reserve 25 (49,897) (49,897)
Foreign currency translation reserve 25 411
Retained earnings 25 146,479 113,187
TOTAL EQUITY 138,420 104,687
The accompanying notes on pages 131 to 156 form an integral part of these Financial Statements.
These Financial Statements were approved by the Board of Directors on 15 December 2022.
Signed on behalf of the Board by:
Laurence Keen
Chief Financial Officer
Company registration number 10229630
128
Hollywood Bowl Group plc
Annual report and accounts 2022
Consolidated statement of changes in equity
For the year ended 30 September 2022
Share
capital
£’000
Share
premium
£’000
Merger
reserve
£’000
Foreign currency
translation reserve
£’000
Retained
earnings
£’000
Total
£’000
Equity at 30 September 2020 1,575 10,466 (49,897) 111,350 73,494
Shares issued during the year 131 29,225 29,356
Share-based payments (note 29) 16 16
Deferred tax on share-based payments 93 93
Profit for the year 1,728 1,728
Equity at 30 September 2021 1,706 39,691 (49,897) 113,187 104,687
Shares issued during the year 5 25 30
Dividends paid (5,132) (5,132)
Share-based payments (note 29) 944 944
Deferred tax on share-based payments 29 29
Retranslation of foreign currency
denominated operations 411 411
Profit for the year 37,451 37,451
Equity at 30 September 2022 1,711 39,716 (49,897) 411 146,479 138,420
The accompanying notes on pages 131 to 156 form an integral part of these Financial Statements.
Financial statements
129
Hollywood Bowl Group plc
Annual report and accounts 2022
Consolidated statement of cash flows
For the year ended 30 September 2022
Note
30 September
2022
£’000
Restated
1
30 September
2021
£’000
Cash flows from operating activities
Profit before tax 46,665 462
Adjusted by:
Depreciation of property, plant and equipment (PPE) 13 8,721 7,740
Depreciation of right-of-use (ROU) assets 14 12,010 11,882
Amortisation of intangible assets 15 624 477
Impairment of PPE and ROU assets 13, 14 4,321 850
Net interest expense 10 8,784 9,118
Loss on disposal of property, plant and equipment and software 18 29
COVID-19 rent concessions
1
14 (2,110)
1
Gain on bargain purchase 33 (39)
Share-based payments 29 944 16
Operating profit before working capital changes 82,048 28,464
1
Increase in inventories (423) (121)
Increase in trade and other receivables (1,248) (1,446)
Increase in payables and provisions 9,983 8,456
Cash inflow generated from operations 90,360 35,353
1
Interest received 12
Income tax paid – corporation tax (6,616)
Bank interest paid (115) (1,207)
Lease interest paid (8,452) (7,952)
Net cash inflow from operating activities 75,189 26,194
1
Cash flows from investing activities
Acquisition of subsidiaries 33 (8,099)
Subsidiary cash acquired 33 415
Purchase of property, plant and equipment (21,653) (9,330)
Purchase of intangible assets (178) (252)
Sale of assets 2
Net cash used in investing activities (29,513) (9,582)
Cash flows from financing activities
Repayment of bank loan (29,500)
Payment of capital elements of leases (14,450) (7,310)
1
Issue of shares 30 29,356
Dividends paid (5,132)
Net cash used in financing activities (19,552) (7,454)
1
Net change in cash and cash equivalents for the year 26,124 9,158
Cash and cash equivalents at the beginning of the year 29,942 20,784
Cash and cash equivalents at the end of the year 17 56,066 29,942
1 Following the FRC’s corporate reporting review of the Groups Annual Report and Accounts to 30 September 2021, £2,110,000 of COVID-19 rent concessions disclosed as
payment of capital elements of leases under cash flows from financing activities in the 2021 financial statements have been restated as adjustments to cash flows from operating
activities within the 2021 comparative above. The effect of this change is a decrease of £2,110,000 in net cash used in financing activities and a decrease in net cash inflow from
operating activities. There is no impact to the net change in cash and cash equivalents for the year. See note 34 ‘Cash flow information.
The accompanying notes on pages 131 to 156 form an integral part of these Financial Statements.
130
Hollywood Bowl Group plc
Annual report and accounts 2022
131
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements
For the year ended 30 September 2022
1. General information
Hollywood Bowl Group plc (together with its subsidiaries, ‘the Group’) is a public limited company whose shares are publicly traded on the
London Stock Exchange and is incorporated and domiciled in England and Wales. The registered office of the Parent Company is Focus 31,
West Wing, Cleveland Road, Hemel Hempstead, HP2 7BW, United Kingdom. The registered company number is 10229630. A list of the
Company’s subsidiaries is presented in note 16.
On 24 May 2022, the Company acquired Teaquinn Holdings Inc. (Teaquinn). Teaquinn comprises of Splitsville, an operator of ten-pin bowling
centres and Striker Bowling Solutions, a supplier and installer of bowling equipment, based in Canada. Teaquinn is consolidated in Hollywood
Bowl Group plcs Financial Statements with effect from 24 May 2022.
The Groups principal activities are that of the operation of ten-pin bowling and mini-golf centres, and a supplier and installer of bowling
equipment as well as the development of new centres and other associated activities.
The Directors of the Group are responsible for the consolidated Financial Statements, which comprise the Financial Statements of the
Company and its subsidiaries as at 30 September 2022.
2. Accounting policies
The principal accounting policies applied in the consolidated Financial Statements are set out below. These accounting policies have been
applied consistently to all periods presented in these consolidated Financial Statements. The financial information presented is as at and for
the financial years ended 30 September 2022 and 30 September 2021.
Statement of compliance
The consolidated Financial Statements have been prepared in accordance with UK-adopted International Accounting Standards and the
requirements of the Companies Act 2006. The functional currency of entities in the Group are Pounds Sterling and Canadian Dollars. The
consolidated Financial Statements are presented in Pounds Sterling and all values are rounded to the nearest thousand, except where
otherwise indicated.
Basis of preparation
The consolidated Financial Statements have been prepared on a going concern basis under the historical cost convention, except for fair
value items on acquisition (see note 33).
The Company has elected to prepare its Financial Statements in accordance with FRS 102, the Financial Reporting Standard applicable in
the UK and Republic of Ireland. On publishing the Parent Company Financial Statements here together with the Group Financial Statements,
the Company has taken advantage of the exemption in s408 of the Companies Act 2006 not to present its individual income statement and
statement of comprehensive income and related notes that form a part of these approved Financial Statements.
Judgements made by the Directors, in the application of these accounting policies, that have significant effect on the Financial Statements
and estimates with a significant risk of material adjustment in the next year are discussed on page 140.
Basis of consolidation
The consolidated financial information incorporates the Financial Statements of the Company and all of its subsidiary undertakings.
The Financial Statements of all Group companies are adjusted, where necessary, to ensure the use of consistent accounting policies.
Acquisitions are accounted for under the acquisition method from the date control passes to the Group. On acquisition, the assets, liabilities
and contingent liabilities of a subsidiary are measured at their fair values at the date of acquisition. Any excess of the cost of acquisition over
the fair values of the identifiable net assets acquired is recognised as goodwill, or a gain on bargain purchase if the fair values of the
identifiable net assets are below the cost of acquisition. Intragroup balances and any unrealised gains and losses or income and expenses
arising from intragoup transactions are eliminated in preparing the consolidated financial statements.
The results of Teaquinn are included from the date of acquisition on 24 May 2022.
Earnings per share
The calculation of earnings per ordinary share is based on earnings after tax and the weighted average number of ordinary shares in issue
during the year.
For diluted earnings per share, the weighted average number of ordinary shares in issue is adjusted to assume conversion of all dilutive
potential ordinary shares. The Group has two types of dilutive potential ordinary shares, being those unvested shares granted under the
Long Term Incentive Plans and Save-As-You-Earn plans.
Financial statements
132
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
2. Accounting policies continued
Standards issued not yet effective
At the date of authorisation of this financial information, certain new standards, amendments and interpretations to existing standards
applicable to the Group have been published but are not yet effective, and have not been adopted early by the Group. These are listed below:
Standard/interpretation Content
Applicable for financial
years beginning on/after
IAS 1 Classification of
liabilities as current or
non-current
In January 2020, the IASB issued amendments to paragraphs 69 to 76 of IAS 1 to
specify the requirements for classifying liabilities as current or non-current.
1 October 2023
IAS 1 Presentation of
financial statements and
IFRS Practice Statement 2
making materiality
judgements-disclosure of
accounting policies
The amendments change the requirements in IAS 1 with regard to disclosure of
accounting policies. The amendments replace all instances of the term ‘significant
accounting policies’ with ‘material accounting policy information’.
1 October 2023
IAS 8 Definition of
accounting estimates
The amendments replace the definition of a change in accounting estimates with a new
definition of accounting estimates. Under the new definition, accounting estimates are
‘monetary amounts in financial statements that are subject to measurement uncertainty’.
1 October 2023
IAS 12 Deferred tax
related to assets and
liabilities arising from a
single transaction
The amendments introduce a further exception from the initial recognition exemption.
Under the amendments, an entity does not apply the initial recognition exemption for
transactions that give rise to equal taxable and deductible temporary differences.
Following the amendments to IAS 12, an entity is required to recognise the related
deferred tax asset and liability.
1 October 2023
IFRS 17 Insurance
contracts
In May 2017, the IASB issued IFRS 17 Insurance Contracts (IFRS 17), a comprehensive
new accounting standard for insurance contracts covering recognition and measurement,
presentation and disclosure. Once effective, IFRS 17 will replace IFRS 4 Insurance
Contracts (IFRS 4) that was issued in 2005.
1 October 2023
Annual improvements
to IFRS Standards
2018–2020
The annual improvements include amendments to four Standards: IFRS 1 First-time
adoption of International Financial Reporting Standards, IFRS 9 Financial Instruments,
IFRS 16 Leases, and IAS 41 Agriculture.
1 October 2022
IFRS 3 Reference to the
conceptual framework
In May 2020, the IASB issued amendments to IFRS 3 Business Combinations – Reference
to the Conceptual Framework.
1 October 2022
IAS 16 Property, plant and
equipment: proceeds
before intended use
In May 2020, the IASB issued property, plant and equipment: proceeds before intended
use, which prohibits entities deducting from the cost of an item of property, plant and
equipment any proceeds from selling items produced while bringing that asset to the
location and condition necessary for it to be capable of operating in the manner intended
by management.
1 October 2022
IAS 37 Provisions,
contingent liabilities and
contingent assets
In May 2020, the IASB issued amendments to specify which costs a company includes
when assessing whether a contract will be loss making.
1 October 2022
None of the above amendments are expected to have a material impact on the Group.
Going concern
In assessing the going concern position of the Group for the Consolidated Financial Statements for the year ended 30 September 2022, the
Directors have considered the Groups cash flow, liquidity, and business activities, as well as the principal risks identified in the Groups Risk
Register.
As at 30 September 2022, the Group had cash balances of £56.1m, no outstanding loan balances, no COVID-19 concession deferrals and an
undrawn RCF of £25m, giving an overall liquidity of £81.1m.
The Group has undertaken a review of its liquidity using a base case and a severe but plausible downside scenario.
The base case is the Board approved budget for FY2023 as well as the first three months of FY2024 which forms part of the Board approved
five-year plan. Under this scenario there would be positive cash flow, strong profit performance and all covenants would be passed. It should
also be noted that the RCF remains undrawn. Furthermore, it is assumed that the Group adhere to its capital allocation policy as outlined on
pages 44.
The most severe downside scenario stress tests for reasonably adverse variations in the economic environment leading to a deterioration in
trading conditions and performance.
133
Hollywood Bowl Group plc
Annual report and accounts 2022
2. Accounting policies continued
Going concern continued
Under this severe but plausible downside scenario, the Group has modelled revenues dropping by circa 4 and 5 per cent from the assumed
base case for FY2023 and FY2024 respectively and inflation continues at an even higher rate than in the base case, specifically around cost
of labour.
The model still assumes that investments into new centres would continue, whilst refurbishments in the early part of FY2024 would be
reduced and further Pins on Strings installs would be delayed until FY2025. These are all mitigating factors that the Group has in its control.
Under this scenario, the Group will still be profitable and have sufficient liquidity within its cash position to not draw down the RCF, with all
financial covenants passed.
Taking the above and the principal risks faced by the Group into consideration, the Directors are satisfied that the Group has adequate
resources to continue in operation for the foreseeable future, a period of at least 12 months from the date of this report.
Accordingly, the Group continues to adopt the going concern basis in preparing these Financial Statements.
In preparing the financial statements management has considered the impact of climate change, taking into account the relevant disclosures
in the Strategic report, including those made in accordance with the recommendations of the Task Force on Climate-related Financial
Disclosure.
The expected environmental impact of climate change on the business has been modelled. The current available information and
assessment did not identify any risks that would require the useful economic lives of assets to be reduced in the year or identify the need for
impairment that would impact the carrying values of such assets or have any other impact on the financial statements. The impact
assessments will be continuously updated to reflect the latest available information on the impact of climate change.
Revenue
Revenue from customers is the total amount receivable by the Group for goods and services supplied, excluding VAT and discounts,
and excludes amounts collected on behalf of third parties. The Groups performance obligations in respect of individual revenue streams are
outlined below.
Revenue arising from bowling and mini-golf is recognised when the customer actually plays, with deposits paid in advance being held on the
balance sheet until that time and then recognised as income.
Revenue for food and drink is recognised when the product has been transferred to the buyer at the point of sale, which is generally when
payment is received.
Revenue for amusements is recognised when the customer plays the amusement machine.
Revenue from customers is disaggregated by major product and service lines, being bowling, food and drink, amusements, mini golf,
installation of bowling equipment and other. Disaggregated revenue from contracts with customers is disclosed in note 3 on page 141.
Given the nature of the Group’s revenue streams, recognition of revenue is not considered to be a significant area of judgement. Revenue
from installation of bowling equipment contracts is recognised using the percentage of completion method as the contract activity is being
performed. This is not considered to be material revenue for the Group and is not therefore a significant area of judgement.
Operating segments
Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-makers.
The chief operating decision-makers have been identified as the management team including the Chief Executive Officer and Chief
Financial Officer.
An operating segment is a component of the Group that engages in business activities from which it may earn revenues and incur expenses.
The Board considers that the Groups activity constitutes two operating and two reporting segments, being the provision of ten-pin bowling
and mini-golf centres in the United Kingdom and Canada, as defined under IFRS 8. Management review the performance of the Group by
reference to total results against budget.
The total profit measures are operating profit and profit after tax for the period, both disclosed on the face of the consolidated income
statement and statement of comprehensive income. No differences exist between the basis of preparation of the performance measures
used by management and the figures in the Groups financial information, as adjusted where appropriate.
Employee benefits
(i) Short-term benefits
Wages, salaries, paid annual leave and sick leave, bonuses and non-monetary benefits are accrued in the period in which the associated
services are rendered by employees of the Group.
(ii) Defined contribution plans
The Group operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from those of the
Group. The annual contributions payable are charged to the income statement. The Group also contributes to the personal pension plans of
the Directors.
Financial statements
134
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
2. Accounting policies continued
Employee benefits continued
(iii) Share-based payments
The Group operates equity-settled share-based payment plans for its employees, under which the employees are granted equity
instruments of Hollywood Bowl Group plc. The fair value of services received in exchange for the equity instruments is determined by
reference to the fair value of the instruments granted at grant date. The fair value of the instruments includes any market performance
conditions and non-vesting conditions. The expense is recognised over the vesting period of the award taking into account any non-market
performance and service conditions.
The cost of equity-settled transactions is recognised together with a corresponding increase in equity, over the period in which
the performance conditions are fulfilled, ending on the date on which the relevant employees become fully entitled to the award.
(iv) Save-As-You-Earn plans
The Group operates two equity-settled SAYE plans. The fair value is calculated at the grant date using the Black-Scholes pricing model.
The resulting cost is charged to the Group income statement over the vesting period. The value of the charge is adjusted to reflect expected
and actual levels of vesting.
Leases
The Group as lessee
The Group assesses whether a contract is, or contains, a lease, at inception of the contract. The Group recognises a right-of-use asset and a
corresponding lease liability with respect to all lease arrangements in which it is the lessee from the date at which the leased asset becomes
available for use by the Group, except for short-term leases (defined as leases with a lease term of 12 months or less) and leases of low-value
assets. For these leases, the Group recognises the lease payments as an operating expense on a straight-line basis over the term of the lease
unless another systematic basis is more representative of the time pattern in which economic benefits from the leased assets are consumed.
Right-of-use assets are measured at cost, less any accumulated depreciation and impairment losses, and adjusted for any remeasurement
of lease liabilities. The cost of right-of-use assets includes the amount of lease liabilities recognised, less any lease incentives received.
Right-of-use assets are depreciated on a straight-line basis over the shorter of the lease term and the estimated useful lives of the assets.
The lease term is the non-cancellable period for which the lessee has the right to use an underlying asset plus periods covered by an extension
option if an extension is reasonably certain. The majority of property leases are covered by the Landlord and Tenant Act 1985 (LTA) which gives
the right to extend the lease beyond the termination date. The Group expects to extend the property leases covered by the LTA. This extension
period is not included within the lease term as a termination date cannot be determined as the Group are not reasonably certain to extend the
lease given the contractual rights of the landlord under certain circumstances.
Lease liabilities are measured at the present value of lease payments to be made over the lease term. The lease payments include fixed
payments (including in-substance fixed payments) less any lease incentives receivable and variable lease payments that depend on an index
or a rate. Variable lease payments that do not depend on an index or a rate are recognised as expenses in the period in which the event or
condition that triggers the payment occurs.
In calculating the present value of lease payments, the Group uses its incremental borrowing rate at the lease commencement date because
the interest rate implicit in the lease is not readily determinable. After the commencement date, the amount of lease liabilities is increased to
reflect the accretion of interest and reduced for the lease payments made. In addition, the carrying amount of lease liabilities is remeasured if
there is a modification, a change in the lease term or a change in the lease payments (e.g. changes to future payments resulting from a change
in an index or rate used to determine such lease payments).
The Group applies IAS 36 to determine whether a right-of-use asset is impaired and accounts for any identified impairment loss as
described in the ‘impairment’ policy.
As a practical expedient, IFRS 16 permits a lessee not to separate non-lease components, and instead account for any lease and associated
non-lease components as a single arrangement. The Group has not used this practical expedient. For contracts that contain a lease component
and one or more additional lease or non-lease components, the Group allocates the consideration in the contract to each lease component
on the basis of the relative stand-alone price of the lease component and the aggregate stand-alone price of the non-lease components.
Short-term leases and leases of low-value assets
The Group applies the short-term lease recognition exemption to its short-term leases of machinery and equipment (i.e. those leases that
have a lease term of 12 months or less from the commencement date and do not contain a purchase option). It also applies the lease of
low-value assets recognition exemption to leases of office equipment that are considered to be low value. Lease payments on short-term
leases and leases of low-value assets are recognised as expense on a straight-line basis over the lease term.
Amendments to IFRS 16: COVID-19 Related Rent Concessions
On 28 May 2020, the IASB issued COVID-19-Related Rent Concessions – amendment to IFRS 16 Leases. The amendments provide relief
to lessees from applying IFRS 16 guidance on lease modification accounting for rent concessions arising as a direct consequence of the
COVID-19 pandemic. As a practical expedient, a lessee may elect not to assess whether a COVID-19-related rent concession from a lessor
is a lease modification. A lessee that makes this election accounts for any change in lease payments resulting from the COVID-19-related
rent concession the same way it would account for the change under IFRS 16, if the change were not a lease modification. The practical
expedient was adopted by the Group and the impact on the consolidated Financial Statements is outlined in note 14.
135
Hollywood Bowl Group plc
Annual report and accounts 2022
2. Accounting policies continued
Provisions
Provisions are recognised when the Group has a present obligation as a result of a past event, and it is probable that the Group will be required to
settle that obligation. Provisions are measured at the best estimate of the expenditure required to settle the obligation at the end of the reporting
period, and are discounted to present value where the effect is material.
Dilapidation provision
A provision will be recorded, if as lessee, the Group has a commitment to make good the property at the end of the lease, which would be for
the cost of returning the leased property to its original state. Changes to the dilapidation provision are recorded in property, plant and equipment.
Property, plant and equipment
Freehold land and building assets were included at fair value on the acquisition of Teaquinn. Subsequent additions are recorded at cost less
accumulated depreciation and impairment charges. Freehold land is not depreciated.
All other property, plant and equipment is stated at historic cost, including expenditure that is directly attributable to the acquired item,
less accumulated depreciation and impairment losses.
Depreciation is provided to write off the cost of all property, plant and equipment evenly over their expected useful lives, calculated at the
following rates:
Freehold property over 50 years
Leasehold property lesser of lease period and 25 years
Lanes and Pins on Strings over 30–40 years
Plant and machinery and
fixtures, fittings and equipment over 3–25 years
Pinspotters up to 10 years
The carrying value of the property, plant and equipment is compared to the higher of value-in-use and the fair value less costs to sell. If the
carrying value exceeds the higher of the value-in-use and fair value less the costs to sell the asset, then the asset is impaired and its value
reduced by recognising an impairment provision. New centre landlord contributions are offset against leasehold property expenditure where
the related assets remain the property of the landlord. Refurbishment costs are included within plant and machinery and fixtures, fittings and
equipment and are depreciated over the relevant useful economic life.
Residual values, remaining useful economic lives and depreciation periods and methods are reviewed annually and adjusted if appropriate.
Assets under construction represents the construction of centres and are included in property, plant and equipment. No depreciation is
provided on assets under construction until the asset is available for use.
Goodwill and intangible assets
Goodwill arising on the acquisition of a subsidiary undertaking is the difference between the fair value of the consideration paid and the fair
value of the assets and liabilities acquired. Negative goodwill is recognised in the consolidated income statement immediately as a gain on
bargain purchase. Positive goodwill is capitalised and stated at cost less any impairment losses. Impairment tests on the carrying value of
goodwill are undertaken:
at the end of the first full financial period following acquisition and at the end of every subsequent financial period; and
in other periods if events or changes in circumstances indicate that the carrying value may not be recoverable.
Software which is not an integral part of hardware assets is stated at historic cost, including expenditure that is directly attributable to the
acquired item, less accumulated amortisation and impairment losses.
Other intangible assets include assets acquired in a business combination and are capitalised at fair value at the date of acquisition. Following
initial recognition, finite life intangible assets are amortised on a straight-line basis over their estimated useful lives, with the expense charged
to the income statement through administrative expenses.
Amortisation is provided to write off the cost of all intangible assets, except for goodwill, evenly over their expected useful lives, calculated at
the following rates:
Software over 3 years
Customer relationships over 10–15 years
Brand names over 5–20 years
Trademark over 20 years
The amortisation charge is recognised in administrative expenses in the income statement.
Cash and cash equivalents
Cash and cash equivalents includes cash held at centres, short-term deposits with banks and other financial institutions, and credit card
payments received within 72 hours.
Financial statements
136
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
2. Accounting policies continued
Inventories
Inventories are carried at the lower of cost or net realisable value. Net realisable value is calculated based on the revenue from sale in the
normal course of business less any costs to sell. Due allowance is made for obsolete and slow-moving items.
Impairment
(i) Impairment of financial assets
The Group recognises an allowance for expected credit losses (ECLs) on financial assets measured at amortised cost. The financial assets
comprises trade and other receivables.These are always measured at an amount equal to lifetime ECL as these relate to trade and other
receivables and a simplified approach can be adopted. The maximum period considered when estimating ECLs is the maximum contractual
period over which the Group is exposed to credit risk. There is limited exposure to ECLs due to the business model.
ECLs are a probability weighted estimate of credit losses. Credit losses are measured as the present value of all cash shortfalls (i.e. the
difference between the cash flows due to the entity in accordance with the contract and the cash flows that the Group expects to receive).
ECLs are discounted at the effective interest rate of the financial asset.
Loss allowances for financial assets measured at amortised cost are deducted from the gross carrying amount of the assets.
The gross carrying amount of a financial asset is written off (either partially or in full) to the extent that there is no realistic prospect of
recovery. This is generally the case when the Group determines that the debtor does not have the assets or sources of income that could
generate sufficient cash flows to repay the amounts subject to the write-off. However, financial assets that are written off could still be subject
to enforcement activities in order to comply with the Groups procedures for recovery of amounts due.
(ii) Impairment of non-financial assets
The carrying values of goodwill and intangible assets are reviewed at the end of each reporting period for impairment. Impairment is
measured by comparing the carrying values of the assets with their recoverable amounts.
The recoverable amount of the assets is the higher of the assets’ fair value less costs to sell and their value-in-use, which is measured by
reference to discounted future cash flows. These assets are grouped together into Cash Generating Units to assess impairment. A sensitivity
analysis is also performed (see note 15). An impairment loss is recognised in the income statement immediately.
In respect of assets other than goodwill, and when there is a change in the estimates used to determine the recoverable amount, a
subsequent increase in the recoverable amount of an asset is treated as a reversal of the previous impairment loss and is recognised to the
extent of the carrying amount of the asset that would have been determined (net of amortisation and depreciation) had no impairment loss
been recognised. The reversal is recognised in the income statement immediately.
Taxation
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the income statement except to the extent that
it relates to items recognised directly in equity or other comprehensive income, in which case it is recognised directly in equity or other
comprehensive income.
Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively
enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.
Deferred taxation
Deferred tax assets and liabilities are recognised where the carrying amount of an asset or liability in the consolidated statement of financial
position differs from its tax base, except for differences arising on:
the initial recognition of goodwill;
the initial recognition of an asset or liability in a transaction which is not a business combination and at the time of the transaction affects
neither accounting nor taxable profit; and
investments in subsidiaries where the Group is able to control the timing of the reversal of the difference and it is probable that the
difference will not reverse in the foreseeable future.
Recognition of deferred tax assets is restricted to those instances where it is probable that future taxable profit will be available against which
the asset can be utilised.
The amount of the asset or liability is determined using tax rates that have been enacted or substantively enacted by the balance sheet date
and are expected to apply when the deferred tax liabilities or assets are settled or recovered. Deferred tax balances are not discounted.
Deferred tax assets and liabilities are offset when the Group has a legally enforceable right to offset current tax assets and liabilities and the
deferred tax assets and liabilities relate to taxes levied by the same tax authority on either:
the same taxable Group company; or
different entities which intend either to settle current tax assets and liabilities on a net basis, or to realise the assets and settle the
liabilities simultaneously, in each future period in which significant amounts of deferred tax assets and liabilities are expected to be settled
or recovered.
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2. Accounting policies continued
Equity
The following describes the nature and purpose of each reserve within equity:
share capital: the nominal value of equity shares;
share premium account: proceeds received in excess of the nominal value of shares issued, net of any transaction costs;
retained earnings: all other net gains and losses and transactions with owners (e.g. dividends) not recognised elsewhere;
merger reserve: represents the excess over nominal value of the fair value consideration for the business combination which arose during
the Company’s IPO listing. This was satisfied by the issue of shares in accordance with s612 of the Companies Act 2006; and
foreign currency translation reserve: retranslation gains and losses of foreign currency denominated operations.
Financial instruments
A financial instrument is any contract that gives rise to a financial asset of one entity and a financial liability or equity instrument of another entity.
(i) Recognition and initial measurement
Trade receivables are initially recognised when they are originated. All other financial assets and financial liabilities are initially recognised
when the Group becomes a party to the contractual provisions of the instrument.
On initial recognition, a financial asset is classified as measured at amortised cost, fair value through other comprehensive income (FVOCI)
or fair value through profit or loss (FVTPL). A financial liability is classified as measured at either amortised cost or FVTPL.
(ii) Classification and subsequent measurement
Financial assets
Financial assets are not reclassified subsequent to their initial recognition unless the Group changes its business model for managing
financial assets, in which case all affected financial assets are reclassified on the first day of the first reporting period following the change in
the business model.
A financial asset is measured at amortised cost if it meets both of the following conditions and is not designated as at FVTPL:
it is held within a business model whose objective is to hold assets to collect contractual cash flows; and
its contractual terms give rise on specified dates to cash flows that are ‘solely payments of principal and interest’ (SPPI) on the principal
amount outstanding. This assessment is referred to as the SPPI test and is performed at an instrument level.
All financial assets not measured at amortised cost or FVOCI are measured at FVTPL, irrespective of the business model. On initial
recognition, the Group may irrevocably designate a financial asset that otherwise meets the requirements to be measured at amortised
cost or at FVOCI as at FVTPL if doing so eliminates or significantly reduces an accounting mismatch that would otherwise arise.
Financial assets: business model assessment
The Groups business model for managing financial assets refers to how it manages its financial assets in order to generate cash flows.
The business model determines whether cash flows will result from collecting contractual cash flows, selling the financial assets, or both.
Financial assets classified and measured at amortised cost are held within a business model with the objective to hold financial assets in
order to collect contractual cash flows, while financial assets classified and measured at FVOCI are held within a business model with the
objective of both holding to collect contractual cash flows and selling.
Financial assets that are held for trading or are managed and whose performance is evaluated on a fair value basis are measured at FVTPL.
Financial assets: assessment whether contractual cash flows are solely payments of principal and interest
For the purposes of this assessment, ‘principal’ is defined as the fair value of the financial asset on initial recognition. ‘Interest’ is defined as
consideration for the time value of money and for the credit risk associated with the principal amount outstanding during a particular period
of time and for other basic lending risks and costs (e.g. liquidity risk and administrative costs), as well as profit margin.
In assessing whether contractual cash flows are solely payments of principal and interest, the Group considers the contractual terms of the
instrument. This includes assessing whether the financial asset contains a contractual term that could change the timing or amount of
contractual cash flows such that it would not meet this condition. In making this assessment, the Group considers:
contingent events that would change the amount or timing of cash flows;
terms that may adjust the contractual coupon rate, including variable rate features;
prepayment and extension features; and
terms that limit the Groups claim to cash flows from specified assets (e.g. non-recourse features).
Financial statements
138
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
2. Accounting policies continued
Financial instruments continued
(ii) Classification and subsequent measurement continued
Financial assets: subsequent measurement and gains and losses
Financial assets at FVTPL These assets are subsequently measured at fair value. Net gains and losses, including any interest or dividend
income, are recognised in profit or loss.
Financial assets
at amortised cost
These assets are subsequently measured at amortised cost using the effective interest rate (EIR) method.
The amortised cost is reduced by impairment losses. Interest income, foreign exchange gains and losses and
impairment are recognised in profit or loss. Any gain or loss on derecognition is recognised in profit or loss.
The Groups financial assets at amortised cost include trade receivables.
Debt instruments
at FVOCI
These assets are subsequently measured at fair value. Interest income, calculated using the effective interest method,
foreign exchange revaluation and impairment losses or reversals are recognised in profit or loss and computed in the
same manner as for financial assets measured at amortised cost. The remaining fair value changes are recognised in
OCI. Upon derecognition, the cumulative fair value change recognised in OCI is recycled to profit or loss.
Financial liabilities: classification, subsequent measurement and gains and losses
Financial liabilities are classified as measured at amortised cost or FVTPL. A financial liability is classified as FVTPL if it is classified as held
for trading, it is a derivative or it is designated as such on initial recognition. Financial liabilities at FVTPL are measured at fair value and net
gains and losses, including any interest expense, are recognised in profit or loss. All other financial liabilities are recognised initially at their fair
value and subsequently measured at amortised cost using the effective interest method.
(iii) Derecognition
Financial assets
The Group derecognises a financial asset when the contractual rights to the cash flows from the financial asset expire, or it transfers the
rights to receive the contractual cash flows in a transaction in which substantially all of the risks and rewards of ownership of the financial
asset are transferred or in which the Group neither transfers nor retains substantially all of the risks and rewards of ownership and it does not
retain control of the financial asset.
Financial liabilities
The Group derecognises a financial liability when its contractual obligations are discharged or cancelled, or expire. The Group also
derecognises a financial liability when its terms are modified and the cash flows of the modified liability are substantially different, in which
case a new financial liability based on the modified terms is recognised at fair value.
On derecognition of a financial liability, the difference between the carrying amount extinguished and the consideration paid (including any
non-cash assets transferred or liabilities assumed) is recognised in profit or loss.
(iv) Offsetting
Financial assets and financial liabilities are offset and the net position presented in the statement of financial position when, and only when,
the Group currently has a legally enforceable right to set off the amounts and it intends either to settle them on a net basis or to realise the
asset and settle the liability simultaneously.
Foreign currency transactions
(i) Functional and presentation currency
Items included in the financial statements of each of the Group’s subsidiaries are measured using the currency of the primary economic
environment in which the entity operates (‘the functional currency’). The consolidated financial statements are presented in Pounds Sterling,
which is the ultimate Parent Company’s functional currency.
(ii) Transactions and balances
Transactions in foreign currencies are translated into the functional currency at the exchange rate at the date of the transaction.
Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the exchange rate at the reporting date.
Exchange gains and losses are included within administrative expenses in the income statement.
(iii) Group companies
The results and financial position of foreign operations (none of which has the currency of a hyper-inflationary economy) that have a
functional currency different from the presentation currency are translated into the presentation currency as follows:
assets and liabilities are translated at the closing rate at the balance sheet date;
income and expenses for each income statement and statement of comprehensive income are translated at average exchange rates
(unless this is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case
income and expenses are translated at the dates of the transactions), and
all resulting exchange differences are recognised in other comprehensive income.
Goodwill and fair value adjustments arising on the acquisition of a foreign operation are treated as assets and liabilities of the foreign
operation and translated at the closing rate.
139
Hollywood Bowl Group plc
Annual report and accounts 2022
2. Accounting policies continued
Government grants
Government grants are recognised where there is reasonable assurance that the grant will be received and all attached conditions will be
complied with. Where the income relates to a distinct identifiable expense, the income is offset against the relevant expense e.g. income
received under the Coronavirus Job Retention Scheme has been offset against staff costs in administrative expenses. Where an expense is
not distinctly identifiable or the income relates to multiple expenses, the income is recognised within other income.
Government grants that are receivable as compensation for expenses or losses already incurred or for the purpose of giving immediate
financial support to the Group with no future related costs are recognised as other income in the consolidated income statement in the
period in which they become receivable.
Exceptional items and other adjustments
Exceptional items and other adjustments are those that in management’s judgement need to be disclosed by virtue of their size, nature
and incidence, in order to draw the attention of the reader and to show the underlying business performance of the Group more accurately.
Such items are included within the income statement caption to which they relate and are separately disclosed on the face of the
consolidated income statement and in the notes to the consolidated Financial Statements.
Adjusted measures
The Group uses a number of non-Generally Accepted Accounting Principles (non-GAAP) financial measures in addition to those reported
in accordance with IFRS. The Directors believe that these non-GAAP measures, listed below, are important when assessing the underlying
financial and operating performance of the Group by investors and shareholders. These non-GAAP measures comprise of like-for-like
revenue growth, adjusted profit after tax, adjusted earnings per share, net debt, Group operating cash flow, Group adjusted EBITDA and
Group adjusted EBITDA margin.
A reconciliation between key adjusted and statutory measures, as well as notes on alternative performance measures, is provided in the
Chief Financial Officers review on pages 41 to 45. This also details the impact of exceptional and other adjusted items when comparing to the
non-GAAP financial measures in addition to those reported in accordance with IFRS.
Summary of critical accounting estimates and judgements
The preparation of the consolidated Group Financial Statements requires management to make judgements, estimates and assumptions in
applying the Groups accounting policies to determine the reported amounts of assets, liabilities, income and expenditure. Actual results may
differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis, with revisions applied prospectively.
Judgements made by the Directors in the application of these accounting policies that have a significant effect on the consolidated Group
Financial Statements are discussed below.
Critical accounting judgements
Dilapidation provision
A provision is made for future expected dilapidation costs on the opening of leasehold properties not covered by the LTA and is expected to
be utilised on lease expiry. This also includes properties covered by the LTA where we may not extend the lease, after consideration of the
long-term trading and viability of the centre. Properties covered by the LTA provide security of tenure and we intend to occupy these
premises indefinitely until the landlord serves notice that the centre is to be redeveloped. As such, no charge for dilapidations can be
imposed and no dilapidation provision is considered necessary as the outflow of economic benefit is not considered to be probable.
Key sources of estimation uncertainty
The key estimates are discussed below:
Property, plant and equipment and right-of-use asset impairment reviews
Plant and equipment and right-of-use assets are reviewed for impairment when there is an indication that the assets might be impaired by
comparing the carrying value of the assets with their recoverable amounts. The recoverable amount of an asset or a CGU is typically
determined based on value-in-use calculations prepared on the basis of management’s assumptions and estimates.
The key assumptions in the value-in-use calculations include growth rates of revenue and expenses, and discount rates. The carrying value
of property, plant and equipment and right-of-use assets have been assessed to reasonable possible changes in key assumptions and these
would not lead to a material impairment.
Further information in respect of the Groups property, plant and equipment and right-of-use assets is included in notes 13 and 14 respectively.
Other estimates
The acquisition of Teaquinn Holdings Inc. has been accounted for using the acquisition method under IFRS 3. The identifiable assets, liabilities and
contingent liabilities are recognised at their fair value at date of acquisition (note 33). The fair value of the net assets identified were determined with
assistance from independent experts using professional valuation techniques appropriate to the individual category of asset or liability. Calculating
the fair values of net assets, notably the fair values of contingent consideration, freehold property and intangible assets identified as part of the
purchase price allocation, involves estimation and consequently the fair value exercise is recorded as an other accounting estimate. The
depreciation and amortisation charge is sensitive to the value of the freehold property and intangible asset values, so a higher or lower fair value
calculation would lead to a change in the depreciation and amortisation charge in the period following acquisition. These estimates are not
considered key sources of estimation uncertainty as a material adjustment to the carrying value is not expected in the following financial year.
Financial statements
140
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
3. Segmental reporting
Management consider that the Group consists of 2 operating segments, as it operates within the UK and Canada (30 September 2021: UK
only, no exceptional income). No single customer provides more than ten per cent of the Groups revenue. Within these two operating
segment there are multiple revenue streams which consist of the following:
Before exceptional
income UK
30 September
2022
£’000
Exceptional income
UK (note 6)
30 September
2022
£’000
Total UK
30 September
2022
£’000
Canada
30 September
2022
£’000
Total
30 September
2022
£’000
30 September
2021
£’000
Bowling 86,409 5,792 92,201 2,253 94,454 34,769
Food and drink 46,660 46,660 1,067 47,727 17,396
Amusements 46,510 46,510 773 47,283 18,625
Mini-golf 1,973 1,973 1,973 1,076
Installation of bowling equipment 2,040 2,040
Other 176 176 88 264 12
181,728 5,792 187,520 6,221 193,741 71,878
The UK operating segment includes the Hollywood Bowl, AMF Bowling and Puttstars brands. The Canada operating segment includes the
Splitsville and Striker Bowling Solutions brands.
Year ended 30 September 2022
UK
£’000
Canada
£’000
Total
£’000
Revenue 187,520 6,221 193,741
Group adjusted EBITDA as defined in note 5 76,289 1,166 77,455
Operating profit 54,673 776 55,449
Finance income 12 12
Finance expense 8,541 255 8,796
Depreciation and amortisation 20,965 390 21,355
Impairment of PPE and ROU assets 4,321 4,321
Profit before tax 46,132 533 46,665
Non-current asset additions – Property, plant and equipment 21,750 322 22,072
Non-current asset additions – Intangible assets 108 70 178
Total assets 339,194 25,492 364,686
Total liabilities 208,549 17,717 226,266
4. Other income
30 September
2022
£’000
30 September
2021
£’000
Government grant for the purpose of immediate financial support 2,814
No government grants were received in FY2022. In FY2021, £2,814,000 were received as part of a government initiative to provide
immediate financial support for businesses that were forced to close as a result of trading restrictions due to the COVID-19 pandemic.
5. Reconciliation of operating profit to Group adjusted EBITDA
30 September
2022
£’000
30 September
2021
£’000
Operating profit 55,449 9,580
Depreciation of property, plant and equipment (note 13) 8,721 7,740
Depreciation of right-of-use assets (note 14) 12,010 11,882
Amortisation of intangible assets (note 15) 624 477
Impairment of property, plant and equipment (note 13) 2,535 299
Impairment of right-of-use assets (note 14) 1,786 551
Loss on disposal of property, plant and equipment, right-of-use assets and software (notes 13–15) 18 29
Exceptional items (note 6) (3,688)
Group adjusted EBITDA 77,455 30,558
Group adjusted EBITDA (earnings before interest, tax, depreciation and amortisation) reflects the underlying trade of the overall business.
It is calculated as operating profit plus depreciation, amortisation, impairment losses, loss on disposal of property, plant and equipment,
right-of-use assets and software and exceptional items. Operating profit in FY2021 includes government grant income of £2,814,000.
Management use Group adjusted EBITDA as a key performance measure of the business and it is considered by management to be a
measure investors look at to reflect the underlying business.
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Annual report and accounts 2022
6. Exceptional items
Exceptional items are disclosed separately in the Financial Statements where the Directors consider it necessary to do so to provide further
understanding of the financial performance of the Group. They are material items or expenses that have been shown separately due to, in the
Directors judgement, their significance, one-off nature or amount:
Exceptional items:
30 September
2022
30 September
2021
VAT rebate
1
5,792
Administrative expenses
2
(144)
Acquisition fees
3
(1,557)
Gain on bargain purchase
4
39
Contingent consideration
5
(464)
Exceptional items before tax (3,666)
Tax charge (1,079)
Exceptional items after tax (2,587)
1 During the year, HMRC conducted a review of its policy position on the reduced rate of VAT for leisure and hospitality and the extent to which it applies to bowling. Following its review, HMRC now
accepts that leisure bowling should fall within the scope of the temporary reduced rate of VAT for leisure and hospitality, as a similar activity to those listed in Group 16 of schedule 7A of the VAT
Act 1994. As a result, the Group made a retrospective claim for overpaid output VAT for the period 15 July 2020 to 30 September 2021 totalling £5,792,000, included within bowling revenue.
2 Expenses associated with the VAT rebate, relating to additional turnover rent, profit share due to landlords and also professional fees, which are included within administrative expenses.
3 Legal and professional fees relating to the acquisition of Teaquinn during the year (note 33).
4 Gain on bargain purchase in relation to the acquisition of Teaquinn during the year (note 33).
5 Contingent consideration of £442,000 in administrative expenses and £22,000 of interest expense in relation to the acquisition of Teaquinn during the year (note 33).
7. Expenses and auditor’s remuneration
Included in profit from operations are the following:
30 September
2022
£’000
30 September
2021
£’000
Amortisation of intangible assets 624 477
Depreciation of property, plant and equipment 8,721 7,740
Depreciation of right-of-use assets 12,010 11,882
Impairment of property, plant and equipment 2,535 299
Impairment of right-of-use assets 1,786 551
Operating leases 57 43
Loss on disposal of property, plant and equipment, right-of-use assets and software 18 29
Exceptional items (note 6) (3,666)
Loss on foreign exchange 154 16
Auditor’s remuneration:
– Fees payable for audit of these Financial Statements 317 228
Fees payable for other services:
– Audit of subsidiaries 66 82
– Other services 16 11
399 321
8. Staff numbers and costs
The average number of employees (including Directors) during the year was as follows:
30 September
2022
30 September
2021
Directors 7 6
Administration 91 58
Operations 2,432 1,723
Total staff 2,530 1,787
Financial statements
142
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
8. Staff numbers and costs continued
The cost of employees (including Directors) during the year was as follows:
30 September
2022
£’000
30 September
2021
£’000
Wages and salaries 42,808 15,853
Social security costs 3,600 1,648
Pension costs 475 336
Share-based payments (note 29) 944 16
Total staff cost 47,827 17,853
FY2022 wages and salaries includes £442,000 of contingent consideration in relation to the acquisition of Teaquinn (note 33).
FY2021 wages and salaries includes £8,287,000 of Coronavirus Job Retention Scheme government grant received.
9. Remuneration of Directors and key management personnel
A) Directors’ emoluments
The Directors’ emoluments and benefits were as follows:
30 September
1
2022
£’000
30 September
1
2021
£’000
Salaries and bonuses 2,004 909
Pension contributions 41 32
Share-based payments (note 29) 691 (38)
Total 2,736 903
1 This includes three (FY2021: two) Executive Directors and four (FY2021: four) Non-Executive Directors.
The aggregate of emoluments of the highest paid Director was £1,211,000 (FY2021: £392,000) and Company pension contributions of
£21,000 (FY2021: £20,000) were made to a defined contribution scheme on their behalf. More detail is on page 101 of the Annual report.
B) Key management personnel
The Directors and the senior managers of the Group are considered to be the key management personnel of the Group.
The remuneration of all key management (including Directors) was as follows:
30 September
2022
£’000
30 September
2021
£’000
Salaries and bonuses 2,673 1,312
Pension contributions 58 51
Share-based payments (note 29) 940 (9)
Total 3,671 1,354
10. Finance income and expenses
30 September
2022
£’000
30 September
2021
£’000
Interest on bank deposits 12
Finance income 12
Interest on bank borrowings 199 1,155
Other interest 2 3
Finance costs on lease liabilities 8,452 7,952
Unwinding of discount on contingent consideration (note 33) 46
Unwinding of discount on provisions 97 8
Finance expense 8,796 9,118
143
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Annual report and accounts 2022
11. Taxation
30 September
2022
£’000
30 September
2021
£’000
The tax expense/(credit) is as follows:
– UK corporation tax 6,436 (384)
– Adjustment in respect of prior years 10 20
– Foreign tax suffered 250
– Effects of foreign exchange 3
Total current tax 6,699 (364)
Deferred tax:
Origination and reversal of temporary differences 2,431 287
Effect of changes in tax rates 95 (1,202)
Adjustment in respect of prior years (11) 13
Total deferred tax 2,515 (902)
Total tax expense/(credit) 9,214 (1,266)
Factors affecting current tax credit:
The tax assessed on the profit for the period is different to the standard rate of corporation tax in the UK of 19 per cent (30 September 2021:
19 per cent). The differences are explained below:
30 September
2022
£’000
30 September
2021
£’000
Profit excluding taxation 46,665 462
Tax using the UK corporation tax rate of 19% (2021: 19%) 8,866 88
Change in tax rate on deferred tax balances 95 (1,202)
Non-deductible expenses 388 22
Non-deductible acquisition related exceptional costs 296
Effects of overseas tax rates 66
Effects of capital allowances super deduction (577) (137)
Share-based payments 81 (69)
Adjustment in respect of prior years (1) 32
Total tax expense/(credit) included in profit or loss 9,214 (1,266)
The Groups standard tax rate for the year ended 30 September 2022 was 19 per cent (30 September 2021: 19 per cent).
At Budget March 2021, the government confirmed that the corporation tax main rate would remain at 19 per cent and increase to 25 per cent
from 1 April 2023. As such, the rate used to calculate the deferred tax balances has increased from 19 per cent to a blended rate up to 25 per
cent depending on when the deferred tax balance will be released.
12. Earnings per share
Basic earnings per share is calculated by dividing the profit attributable to equity holders of Hollywood Bowl Group plc by the weighted
average number of shares outstanding during the year.
Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares outstanding to assume conversion of
all dilutive potential ordinary shares. During the years ended 30 September 2022 and 30 September 2021, the Group had potentially dilutive
ordinary shares in the form of unvested shares pursuant to LTIPs and SAYE schemes (note 29).
30 September
2022
30 September
2021
Basic and diluted
Profit for the year after tax (£’000) 37,451 1,728
Basic weighted average number of shares in issue for the period (number) 170,949,286 164,607,791
Adjustment for share awards 963,218 859,432
Diluted weighted average number of shares 171,912,504 165,467,223
Basic earnings per share (pence) 21.91 1.05
Diluted earnings per share (pence) 21.78 1.04
Financial statements
144
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
13. Property, plant and equipment
Freehold
property
£’000
Long leasehold
property
£’000
Short leasehold
property
£’000
Lanes and
pinspotters
£’000
Plant and
machinery,
fixtures and
fittings
Total
£’000
Cost
At 1 October 2020 1,240 28,652 12,269 36,157 78,318
Additions 1,435 1,489 6,406 9,330
Disposals (424) (448) (406) (1,278)
At 30 September 2021 1,240 29,663 13,310 42,157 86,370
Additions 8,127 5,238 8,707 22,072
Acquisition of Teaquinn Holdings Inc. (note 33)
7,061 872 284 237 8,454
Disposals (24) (796) (595) (1,415)
Effects of movement in foreign exchange 345 48 14 12 419
At 30 September 2022 7,406 1,240 38,686 18,050 50,518 115,900
Accumulated depreciation
At 1 October 2020 292 11,011 4,347 14,448 30,098
Depreciation charge
48 2,773 694 4,225 7,740
Impairment charge 299 299
Disposals (38) (428) (337) (803)
At 30 September 2021 340 13,746 4,613 18,635 37,334
Depreciation charge 24 48 3,047 706 4,896 8,721
Impairment charge 2,088 447 2,535
Disposals (24) (785) (522) (1,331)
At 30 September 2022 24 388 18,857 4,534 23,456 47,259
Net book value
At 30 September 2022 7,382 852 19,829 13,516 27,062 68,641
At 30 September 2021 900 15,917 8,697 23,522 49,036
Plant and machinery, fixtures and fittings includes £2,916,000 (30 September 2021: £2,162,000) of assets in the course of construction,
relating to the development of new centres.
Impairment
Impairment testing is carried out at the CGU level on an annual basis at the balance sheet date, or more frequently if events or changes
in circumstances indicate that the carrying value may be impaired. A CGU is the smallest identifiable group of assets that generates cash
inflows that are largely independent of the cash inflows from other assets or groups of assets. Each individual centre is considered to be a CGU.
An initial impairment test was performed on all seventy three centres assessing for indicators of impairment. A detailed impairment test
based on a base case was then performed on nine centres, where the excess of value-in-use over the carrying value calculation was sensitive
to changes in the key assumptions.
Property, plant and equipment and right-of-use assets for nine centres have been tested for impairment by comparing the carrying value
of each CGU with its recoverable amount determined from value-in-use calculations using cash flow projections based on financial budgets
approved by the Board covering a five-year period. This base case assumes all centres remain open during FY2023, and the financial years
thereafter, and there are no further trading restrictions associated with the COVID-19 pandemic.
The key assumptions used in the value-in-use calculations are the potential adverse variations in the economic environment leading to a
deterioration in trading conditions and performance during FY2023 and FY2024. Cash flows beyond this two-year period are included in the
Board-approved five-year plan and assume a recovery in the economy and the performance of our centres. The other assumptions used in
the value-in-use calculations were:
2022 2021
Discount rate (pre-tax) 16.0% 12.7%
Growth rate (beyond three years) 2.5% 2.5%
Discount rates reflect current market assessments of the time value of money and the risks specific to the industry. This is the benchmark
used by management to assess operating performance and to evaluate future capital investment proposals. These discount rates are
derived from the Groups weighted average cost of capital. Changes in the discount rates over the years are calculated with reference to
latest market assumptions for the risk-free rate, equity risk premium and the cost of debt. These discount rates were impacted by the
volatility in the debt markets at the time of calculation, 30 September 2022.
Detailed impairment testing resulted in the recognition of an impairment charge in the year of £2,535,000 (FY2021: £299,000) against
property, plant and equipment assets and £1,786,000 (FY2021: £551,000) against right-of-use assets for three UK centres (note 14).
Following the recognition of the impairment charge, the carrying value of property, plant and equipment is £3,456,000 and right-of-use
assets is £3,151,000 for these three UK centres (note 14).
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13. Property, plant and equipment continued
Sensitivity to changes in assumptions
The estimate of the recoverable amounts for six centres affords reasonable headroom over the carrying value of the property, plant and
equipment and right-of-use asset, and an impairment charge of £2,535,000 for three centres under the base case. Management have
sensitised the key assumptions in the impairment tests of these nine centres under the base case.
A reduction in revenue of four and five percentage points down on the base case for FY2023 and FY2024 respectively and a three
percentage point increase in operating costs on the base case for FY2023 and FY2024 to reflect higher inflation, would not cause the
carrying value to exceed its recoverable amount for these six centres. Therefore, management believe that any reasonable possible changes
in the key assumptions would not result in an impairment charge. A further impairment of £400,000 would arise under this sensitised case in
relation to three centres where we have already recognised an impairment charge in the year.
14. Leases
Group as a lessee
The Group has lease contracts for property and amusement machines used in its operations. The Groups obligations under its leases are
secured by the lessor’s title to the leased assets. The Group is restricted from assigning and subleasing the leased assets. There are ten
(FY2021: eight) lease contracts that include variable lease payments in the form of revenue-based rent top-ups.
The Group also has certain leases of equipment with lease terms of 12 months or less and leases of office equipment with low value.
The Group applies the ‘short-term lease’ and ‘lease of low-value assets’ recognition exemptions for these leases.
Set out below are the carrying amounts of right-of-use assets recognised and the movements during the year:
Right-of-use assets
Property
£’000
Amusement
machines
£’000
Total
£’000
Cost
At 1 October 2020 139,699 7,662 147,361
Lease additions 2,581 587 3,168
Lease surrenders (140) (140)
Lease modifications 6,442 6,442
At 30 September 2021 148,722 8,109 156,831
Lease additions 7,805 3,462 11,267
Acquisition of Teaquinn Holdings Inc. (note 33) 11,510 11,510
Lease surrenders (332) (332)
Lease modifications 5,640 5,640
Effects of movement in foreign exchange 583 583
At 30 September 2022 174,260 11,239 185,499
Accumulated depreciation
At 1 October 2020 9,742 2,443 12,185
Depreciation charge 9,339 2,543 11,882
Impairment charge 551 551
Lease surrenders (129) (129)
At 30 September 2021 19,632 4,857 24,489
Depreciation charge 9,846 2,164 12,010
Impairment charge 1,786 1,786
Lease surrenders (241) (241)
At 30 September 2022 31,264 6,780 38,044
Net book value
At 30 September 2022 142,996 4,459 147,455
At 30 September 2021 129,090 3,252 132,342
Financial statements
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
14. Leases continued
Group as a lessee continued
Set out below are the carrying amounts of lease liabilities and the movements during the year:
Lease liabilities
Property
£’000
Amusement
machines
£’000
Total
£’000
At 1 October 2020 167,100 6,704 173,804
Lease additions 2,581 587 3,168
Accretion of interest 7,836 116 7,952
Lease modifications 6,442 (11) 6,431
Payments
1
(15,429) (1,986) (17,415)
At 30 September 2021 168,530 5,410 173,940
Lease additions 7,805 3,462 11,267
Acquisition of Teaquinn Holdings Inc. (note 33) 11,510 11,510
Accretion of interest 8,354 98 8,452
Lease modifications 5,640 (157) 5,483
Payments
2
(19,873) (2,994) (22,867)
Effects of movement in foreign exchange 584 584
At 30 September 2022 182,550 5,819 188,369
Current 9,027 2,530 11,557
Non-current 173,523 3,289 176,812
At 30 September 2022 182,550 5,819 188,369
Current 11,644 2,167 13,811
Non-current 156,886 3,243 160,129
At 30 September 2021 168,530 5,410 173,940
1 In FY2021, as a result of COVID-19 rent concessions, £991,000 of property payments and £745,000 of amusement machine payments noted above were deferred during the year
and are netted off the payments. A further £2,110,000 of rent savings were taken to profit or loss as a credit to variable lease payments within administrative expenses.
2 In FY2022, £35,000 (FY2021: £43,000) of rent payments were part of the working capital movements in the year.
The maturity analysis of the future undiscounted payments due under the above lease liabilities is disclosed in note 31.
The following are the amounts recognised in profit or loss:
2022
£’000
2021
£’000
Depreciation expense of right-of-use assets 12,010 11,882
Impairment charge of right-of-use assets 1,786 551
Interest expense on lease liabilities 8,452 7,952
Expense relating to leases of low-value assets (included in administrative expenses) 57 43
Variable lease payments (included in administrative expenses) 788 581
COVID-19 rent savings (included in administrative expenses) (2,110)
Total amount recognised in profit or loss 23,093 18,899
The Group has contingent lease contracts for ten (FY2021: eight) sites. There is a revenue-based rent top-up on these sites. Variable lease
payments include revenue-based rent top-ups at ten (FY2021: six) centres totalling £716,000 (FY2021: £320,000). It is anticipated that
top-ups totalling £737,000 will be payable in the year to 30 September 2023 based on current expectations.
Impairment testing is carried out as outlined in note 13. Detailed impairment testing resulted in the recognition of an impairment charge in the
year of £1,786,000 (FY2021: £551,000) against right-of-use assets for three UK centres (FY2021: one UK centre).
147
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15. Goodwill and intangible assets
Goodwill
£’000
Brands
1
£’000
Trademark
2
£’000
Customer
relationships
£’000
Software
£’000
Total
£’000
Cost
At 1 October 2020 75,034 3,360 798 1,860 81,052
Additions 252 252
At 30 September 2021 75,034 3,360 798 2,112 81,304
Additions 70 108 178
Acquisition of Teaquinn Holdings Inc. (note 33)
90 3,888 314 4,292
At 30 September 2022 75,194 7,248 798 314 2,220 85,774
Accumulated amortisation
At 1 October 2020 1,020 316 1,543 2,879
Amortisation charge 168 50 259 477
At 30 September 2021 1,188 366 1,802 3,356
Amortisation charge 335 50 8 231 624
At 30 September 2022 1,523 416 8 2,033 3,980
Net book value
At 30 September 2022 75,194 5,725 382 306 187 81,794
At 30 September 2021 75,034 2,172 432 310 77,948
1 This relates to the Hollywood Bowl, Splitsville and Striker Bowling Solutions brands.
2 This relates to the Hollywood Bowl trademark only.
Impairment testing is carried out at the CGU level on an annual basis. A CGU is the smallest identifiable group of assets that generates cash
inflows that are largely independent of the cash inflows from other assets or groups of assets. Each individual centre is considered to be a
CGU. However, for the purposes of testing goodwill for impairment, it is acceptable under IAS 36 to group CGUs, in order to reflect the level
at which goodwill is monitored by management. The UK Group is considered to be the CGU, for the purposes of goodwill impairment testing,
on the basis that the goodwill relates mainly to the UK operating segment.
The recoverable amount of the CGU is determined based on a value-in-use calculation using cash flow projections based on financial
budgets approved by the Board covering a five-year period. This base case assumes all centres remain open during FY2023, and the
financial years thereafter, and there are no further trading restrictions associated with the COVID-19 pandemic.
Cash flows beyond this period are extrapolated using the estimated growth rates stated in the key assumptions. The key assumptions used
in the value-in-use calculations are:
2022 2021
Discount rate (pre-tax) 16.0% 12.7%
Growth rate (beyond three years) 2.5% 2.5%
Discount rates reflect current market assessments of the time value of money and the risks specific to the industry. This is the benchmark
used by management to assess operating performance and to evaluate future capital investment proposals. These discount rates are
derived from the Groups weighted average cost of capital. Changes in the discount rates over the years are calculated with reference to
latest market assumptions for the risk-free rate, equity risk premium and the cost of debt.
Sensitivity to changes in assumptions
Management has sensitised the key assumptions in the impairment tests of the CGU under the base case scenario.
The key assumptions used and sensitised were forecast growth rates and the discount rates, which were selected as they are the key
variable elements of the value-in-use calculation. The combined effect of a reduction in revenue of 4.4 percentage points on the base case
for FY2023 and FY2024, an increase in the discount rate applied to the cash flows of the CGU of one per cent and a reduction of one per
cent in the growth rate (beyond five years), would reduce the headroom by £57.3m. This scenario would not cause the carrying value to
exceed its recoverable amount. Therefore, management believes that any reasonable possible change in the key assumptions would not
result in an impairment charge.
Financial statements
148
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
16. Investment in subsidiaries
Hollywood Bowl Group plc’s operating subsidiaries as at 30 September 2022 are as follows:
Name
Company
number Principal activity Country of incorporation
Percentage
of ordinary
shares owned
Direct holdings
Kanyeco Limited
1, 2
09164276 Investment holding England and Wales 100%
Hollywood Bowl EBT Limited
1, 2
10246573 Dormant England and Wales 100%
Teaquinn Holdings Inc.
1, 4
725118608 Investment holding Canada 100%
Indirect holdings
Kendallco Limited
1, 2
09176418 Investment holding England and Wales 100%
The Original Bowling Company Limited
2
05163827 Ten-pin bowling England and Wales 100%
Original Bowling Company (NI) Limited
3
NI679991 Dormant Northern Ireland 100%
AMF Bowling (Eastleigh) Limited
2
06998390 Dormant England and Wales 100%
MABLE Entertainment Limited
2
01094660 Dormant England and Wales 100%
Milton Keynes Entertainment Limited
2
01807080 Dormant England and Wales 100%
Bowlplex Limited
2
01250332 Dormant England and Wales 100%
Bowlplex European Leisure Limited
2
05539281 Dormant England and Wales 100%
Wessex Support Services Limited
2
01513727 Dormant England and Wales 100%
Wessex Superbowl (Germany) Limited
2
03253033 Dormant England and Wales 100%
Bowlplex Properties Limited
2
05506380 Dormant England and Wales 100%
Xtreme Bowling Entertainment Corporation
4
840672380 Ten-pin bowling Canada 100%
2434335 Ontario Inc.
4,5
836991794 Ten-pin bowling Canada 100%
2208176 Ontario Ltd.
4,5
803494491 Ten-pin bowling Canada 100%
2863586 Ontario Inc.
4,5
779941806 Ten-pin bowling Canada 100%
2470232 Ontario Inc.
4,5
819879529 Ten-pin bowling Canada 100%
Splitsville Entertainment Ltd
4, 5
819960279 Ten-pin bowling Canada 100%
2434332 Ontario Inc.
4, 5
833235385 Ten-pin bowling Canada 100%
Striker Installations Inc.
4
853701399 Ten-pin bowling installations Canada 100%
Striker Bowling Solutions Inc.
4
889559019 Ten-pin bowling installations Canada 100%
1 These subsidiaries are controlled and consolidated by the Group and the Directors have taken the exemption from having an audit of their financial statements for the year ended
30 September 2022. This exemption is taken in accordance with Section 479A of the Companies Act 2006.
2 The registered office of these subsidiaries is Focus 31, West Wing, Cleveland Road, Hemel Hempstead, Hertfordshire, HP2 7BW.
3 The registered office of this subsidiary is Cleaver Fulton Rankin, 50 Bedford Street, Belfast, BT2 7FW, Northern Ireland.
4 These subsidiaries are controlled and consolidated by the Group. The registered office of these subsidiaries is 505 Iroquois Shore Road, Suite 9, Oakville, Ontario, L6H 2R3, Canada.
5 On 1 October 2022, these subsidiaries were dissolved and incorporated into Xtreme Bowling Entertainment Corporation as part of a group restructure.
17. Cash and cash equivalents
A) Reconciliation of cash and cash equivalents at the end of the reporting period
For the purpose of the statement of cash flows, cash and cash equivalents comprise the following:
30 September
2022
£’000
30 September
2021
£’000
Cash at bank and in hand 56,066 29,942
B) Changes in liabilities arising from financing activities
The table below details changes in the Groups liabilities arising from financing activities, including both cash and non-cash changes.
Liabilities arising from financing activities are those for which cash flows were, or future cash flows will be, classified in the Groups
consolidated cash flow statement as cash flows from financing activities.
1 Oct 2021
£’000
Financing
cash flows
£’000
Lease additions,
modifications and
disposals
£’000
Accruals and
prepayments
£’000
Foreign
exchange
£’000
Interest
expense
£’000
Interest
paid
£’000
30 Sept
2022
£’000
Loans and borrowings
(note 22) (84) 199 (115)
Lease liabilities (note 14) 173,940 (14,450) 28,260 35 584 8,452 (8,452) 188,369
Total liabilities from
financing activities 173,940 (14,450) 28,260 (49) 584 8,651 (8,567) 188,369
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Annual report and accounts 2022
17. Cash and cash equivalents continued
B) Changes in liabilities arising from financing activities continued
1 Oct 2020
£’000
Financing cash
flows
£’000
Lease additions,
modifications
and disposals
£’000
Accruals and
prepayments
£’000
Foreign
exchange
£’000
Interest
expense
£’000
Interest paid
£’000
30 Sept 2021
£’000
Loans and borrowings
(note 22) 29,038 (29,500) 514 1,155 (1,207)
Lease liabilities (note 14) 173,804 (7,310) 7,489 (43) 7,952 (7,952) 173,940
Total liabilities from
financing activities 202,842 (36,810) 7,489 471 9,107 (9,159) 173,940
18. Trade and other receivables
30 September
2022
£’000
30 September
2021
£’000
Trade receivables 836 611
Other receivables 245 89
Prepayments 4,049 2,600
5,130 3,300
Trade receivables have an ECL against them that is immaterial. There were no overdue receivables at the end of either year.
19. Inventories
30 September
2022
£’000
30 September
2021
£’000
Goods for resale 2,148 1,461
Goods bought for resale recognised as a cost of sale amounted to £18,700,000 (2021: £6,207,000).
20. Trade and other payables
30 September
2022
£’000
30 September
2021
£’000
Current
Trade payables 5,306 5,121
Other payables 1,310 1,131
Accruals and deferred income 17,000 7,421
Taxation and social security 5,065 4,469
Total trade and other payables 28,681 18,142
30 September
2022
£’000
30 September
2021
£’000
Non-current
Other payables 3,000 565
Accruals and deferred income includes a staff bonus accrual of £7,758,000 (30 September 2021: £1,405,000) and deferred consideration
of £164,000 (30 September 2021: £nil) in relation to the acquisition of Teaquinn Holdings Inc. Deferred income includes £983,000
(30 September 2021: £746,000) of customer deposits received in advance and £160,000 relating to bowling equipment installations, all of
which is recognised in the income statement during the following financial year.
Non-current other payables includes £464,000 (30 September 2021: £nil) of contingent consideration and £1,841,000 (30 September 2021:
£nil) of deferred consideration in respect of the acquisition of Teaquinn Holdings Inc. (note 33). The additional consideration to be paid is
contingent on the future financial performance of Teaquinn Holdings Inc in FY2025 or FY2026. This is based on a multiple of 9.2x Teaquinn’s
EBITDA pre-IFRS 16 in the financial period of settlement and is capped at CAD 17m. The contingent consideration has been accounted for
as post acquisition employee remuneration in accordance with IFRS 3 paragraph B55 and recognised over the duration of the employment
contract to FY2026. The present value of the contingent consideration has been discounted using a WACC of 13 per cent. There is a range
of possible outcomes for the value of the contingent consideration based on Teaquinn forecasted EBITDA pre-IFRS 16 and the year of
payment. This ranges from a payment (undiscounted) in FY2025 of £6,000,000 (undiscounted) to a payment in FY2026 of £9,015,000
(undiscounted), using the FY2022 year-end exchange rate. The fair value of the contingent consideration will be re-assessed at every
financial reporting date, with changes recognised in the income statement.
Financial statements
150
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
21. Provisions
30 September
2022
£’000
30 September
2021
£’000
Lease dilapidations provision 4,682 3,635
The dilapidations provision relates to potential rectification costs expected should the Group vacate its retail locations. There are no onerous
leases within the estate. The movements in the dilapidations provision are summarised below:
Dilapidations
£’000
As at 30 September 2020 3,903
Change in discount rate
1
(461)
Provided during the year 185
Unwind of discounted amount 8
As at 30 September 2021 3,635
Change in discount rate
1
(480)
Provided during the year 1,430
Unwind of discounted amount 97
As at 30 September 2022 4,682
1 There was an increase in the discount rate from 1.22 per cent at 30 September 2021 to 4.40 per cent at 30 September 2022 (FY2021: an increase in the discount rate from 0.25
per cent at 30 September 2020 to 1.22 per cent at 30 September 2021), used in preparing the dilapidations provision for the year ended 30 September 2022. This resulted in a
decrease in the provision of £480,000 (FY2021: a decrease of £461,000), and will unwind over the term of the property leases.
A provision is made for future expected dilapidation costs on the opening of leasehold properties not covered by the Landlord and Tenant Act
1985 (LTA), and is expected to be utilised on lease expiry. This also includes properties covered by the LTA where we may not extend the lease,
after consideration of the long-term trading and viability of the centre. The provision in the year relates to three new centres (FY2021: one new
centre). Properties covered by the LTA provide security of tenure and we intend to occupy these premises indefinitely until the landlord serves
notice that the centre is to be redeveloped. As such, no charge for dilapidations can be imposed and no dilapidation provision is considered
necessary as the outflow of economic benefit on these centres is not considered to be probable.
It is not anticipated that the provision will be utilised within the foreseeable future as there are no sites currently earmarked for closure
that have a dilapidations provision.
22. Loans and borrowings
30 September
2022
£’000
30 September
2021
£’000
Loans and borrowings brought forward 29,038
Repayment during the year (29,500)
Drawdown during the year
Issue costs
Amortisation of issue costs 462
Loans and borrowings carried forward
On 29 September 2021, the Group repaid and cancelled its borrowing facilities with Lloyds Bank plc, and on the same day entered into a new
£25m revolving credit facility (RCF) with Barclays Bank plc.
The RCF has a termination date of 31 December 2024. Interest is charged on any drawn balance based on the reference rate (SONIA), plus a
margin of 1.75 per cent.
A commitment fee equal to 35 per cent of the drawn margin is payable on the undrawn facility balance. The commitment fee rate as at
30 September 2022 and 30 September 2021 was therefore 0.6125 per cent.
Issue costs of £135,000 were paid to Barclays Bank plc on commencement of the RCF. These costs are being amortised over the term of the
facility and are included within prepayments (note 18).
The terms of the Barclays Bank plc facility include the following Group financial covenants:
(i) For the 7-month period ending 31 December 2021, the ratio of total net debt to Group adjusted EBITDA pre-IFRS 16 shall not exceed 1.75:1.
(ii) For the 12-month period ending on each reference date, commencing 31 March 2022 and each quarter thereafter, the ratio of total net
debt to Group adjusted EBITDA pre-IFRS 16 shall not exceed 1.75:1.
The Group operated within the covenants during the year and the previous year.
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Annual report and accounts 2022
23. Deferred tax assets and liabilities
30 September
2022
£’000
30 September
2021
£’000
Deferred tax assets and liabilities
Deferred tax assets 7,050 7,809
Deferred tax liabilities (5,403) (1,519)
1,647 6,290
30 September
2022
£’000
30 September
2021
£’000
Reconciliation of deferred tax balances
Balance at the beginning of the year 6,290 5,295
Deferred tax credit for the year – in profit or loss (2,543) 915
Deferred tax credit for the year – in equity (29) 93
On acquisition of Teaquinn (note 33) (2,040)
Effects of foreign exchange (43)
Adjustment in respect of prior years 12 (13)
Balance at the end of the year 1,647 6,290
The components of deferred tax are:
30 September
2022
£’000
30 September
2021
£’000
Deferred tax assets
Fixed assets 6,314 6,706
Trading losses 439
Other temporary differences 736 664
7,050 7,809
Deferred tax liabilities
Property, plant and equipment (3,694) (721)
Intangible assets (1,709) (798)
(5,403) (1,519)
Deferred tax assets and liabilities are measured using the tax rates that are expected to apply to the periods when the assets are realised or
liabilities settled, based on tax rates enacted or substantively enacted at 30 September 2022.
24. Share capital
30 September 2022 30 September 2021
Shares £’000 Shares £’000
Ordinary shares of £0.01 each 171,070,790 1,711 170,631,183 1,706
The share capital of the Group is represented by the share capital of the Parent Company, Hollywood Bowl Group plc.
During the year 428,113 ordinary shares of £0.01 each were issued under the Group’s LTIP scheme (note 29).
In addition, 11,494 ordinary shares of £0.01 each were issued under the Group’s SAYE scheme at an exercise price of £2.27 each.
The premium of £25,000 is recorded in the share premium account.
The ordinary shares are entitled to dividends.
25. Reserves
Share premium
The amount subscribed for share capital in excess of nominal value.
Retained earnings
The accumulated net profits and losses of the Group.
Merger reserve
The merger reserve represents the excess over nominal value of the fair value consideration for the business combination which arose
during the Company’s IPO listing; this was satisfied by the issue of shares in accordance with Section 612 of the Companies Act 2006.
Foreign currency translation reserve
The foreign currency translation reserve represents the retranslation gains and losses of foreign currency denominated operations.
Financial statements
152
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
26. Lease commitments
The Group had total commitments under non-cancellable operating leases set out below:
30 September
2022
Other
£’000
30 September
2021
Other
£’000
Within 1 year 57 57
In 2 to 5 years 115 172
172 229
These operating leases are not included as IFRS 16 assets as the Group applies the low-value assets recognition exemption to leases of
office equipment.
27. Capital commitments
As at 30 September 2022, the Group had entered into contracts to fit out new and refurbish existing sites and to complete the installation of
solar panels on 21 sites for £4,728,000 (2021: £3,041,000). These commitments are expected to be settled in the year to 30 September 2023.
28. Related party transactions
30 September 2022 and 30 September 2021
During the year, and the previous year, there were no transactions with related parties.
29. Share-based payments
Long-term employee incentive costs
The Group operates LTIPs for certain key management. In accordance with IFRS 2 Share-based payment, the values of the awards are
measured at fair value at the date of grant. The exercise price of the LTIPs is equal to the market price of the underlying shares on the date of
grant. The fair value is determined based on the exercise price and number of shares granted, and is written off on a straight-line basis over
the vesting period, based on management’s estimate of the number of shares that will eventually vest.
A summary of the movement in the LTIPs is outlined below:
Scheme name Year of grant
Method of
settlement
accounting
Outstanding at
1 October
2021
Granted
during
the year
Lapsed/
cancelled
during the year
Exercised
during
the year
Outstanding at
30 September
2022
Exercisable at
30 September
2022
LTIP 2017 2017 Equity 428,113 (428,113)
LTIP 2018 2018 Equity 282,760 282,760 282,760
LTIP 2020 2020 Equity 358,809 358,809
LTIP 2021 2021 Equity 452,993 452,993
LTIP 2022 2022 Equity 463,436 463,436
In accordance with the LTIP schemes outlined in the Groups Remuneration Policy, the vesting of these awards is conditional upon
the achievement of an EPS target set at the time of grant, measured at the end of a three-year period ending 30 September 2019,
30 September 2020, 30 September 2022, 30 September 2023 and 30 September 2024, and the Executive Directors’ continued
employment at the date of vesting. The LTIP 2022 also has performance targets based on return on centre invested capital, emissions ratio
for Scope 1 and Scope 2 and team member development. Further details on LTIP 2022 are available on the Hollywood Bowl Group corporate
website at www.hollywoodbowlgroup.com/investors/regulatory-news dated 7 February 2022.
The awards will vest based on the following adjusted EPS targets:
LTIP 2020 LTIP 2021 LTIP 2022 Vesting
17.26 13.91 14.65 25%
17.26–18.49 13.91–15.37 14.65 – 16.19 Vesting determined on a straight-line basis
18.49 15.37 16.19 100%
During the year ended 30 September 2022, 463,436 (30 September 2021: 452,993) share awards were granted under the LTIP. For all LTIPs,
the Group recognised a charge of £939,812 (30 September 2021: credit of £8,753) and related employer National Insurance of £129,694
(30 September 2021: credit of £1,208).
During the year ended 30 September 2022, 428,113 (30 September 2021: nil) share awards were exercised under LTIP 2017 and a total of
428,113 shares were issued pursuant to an existing block listing in order to satisfy the exercise of the nil-cost options (see note 24).
The following assumptions were used to determine the fair value of the LTIPs granted:
Financial year LTIP granted 2022 2021 2020
Share price at date of grant 2.514 2.370 2.928
Discount rate/dividend yield 3% 3% 3%
The shares are dilutive for the purposes of calculating diluted earnings per share.
153
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29. Share-based payments continued
Save-As-You-Earn (SAYE) schemes
The Group currently operates three SAYE schemes, available to all employees of the Group. The SAYEs permit the grant to employees of
options in respect of ordinary shares linked to a bank SAYE contract for a term of three years with contributions from employees of an amount
between £5 and £500 per month. During the year, a new SAYE scheme (SAYE 2022) was launched with 115 employees taking up 158,778
options with an exercise date of 1 February 2025 and an exercise price of £2.845, being equal to the market price of the shares on the date
of grant. In the prior year, no new SAYE scheme was launched. The options vest if the employee remains in employment by the Group on the
exercise date; otherwise, the options lapse on the date the employee leaves. The options are exercisable for a period of six months from the
date of vesting. Employees can opt to leave the SAYE at any time, at which point their options will lapse.
The shares are dilutive for the purposes of calculating diluted earnings per share.
In accordance with IFRS 2 Share-based payment, the values of the awards are measured at fair value at the date of the grant. The fair value is
expensed on a straight-line basis over the vesting period, based on management’s estimate of the number of shares that will eventually vest.
The fair value at grant date is estimated using a Black-Scholes pricing model, taking into account the terms and conditions upon which the
options were granted. The contractual life of each option granted is three years. The fair value of options granted during the years ended
30 September 2022, 30 September 2020 and 30 September 2019 was estimated on the date of grant using the following assumptions:
SAYE
2022
SAYE
2020
SAYE
2019
Exercise price £2.845 £2.880 £2.270
Dividend yield 3.0% 3.0% 3.0%
Expected volatility 34.4% 56.1% 32.1%
Risk-free interest rate 1.10% 0.00% 0.28%
Life of option 3 years 3 years 3 years
Anticipated number of options to vest 50% 31% 13%
The expected volatility is based on the annualised standard deviation of the continuously compounded rates of return on the share over a
period of time. A summary of the movement in the SAYEs is outlined below:
Scheme name Year of award
Outstanding at
1 October 2021
Granted during
the year
Lapsed/cancelled
during the year
Exercised during
the year
Outstanding at
30 September 2022
Exercisable at
30 September 2022
SAYE 2019 2019 42,545 (29,942) 11,494 1,109 1,109
SAYE 2020 2020 50,395 (14,186) 36,209
SAYE 2022 2022 158,778 (34,279) 124,499
The assessed fair value of the options granted during the year ended 30 September 2022 was £0.55 (30 September 2021: £nil).
For the year ended 30 September 2022, the Group has recognised £3,813 of share-based payment charge in the income statement
(30 September 2021: £25,230).
During the year, the SAYE 2019 scheme became exercisable and 11,494 (30 September 2021: SAYE 2018 and 87,703) ordinary shares of
£0.01 each were issued at an exercise price of £2.27 (30 September 2021: £2.06) each (see note 24). The weighted average share price at
the date of exercise relating to the share options exercised in the year was £2.63 (30 September 2021: £2.37).
The weighted average remaining contractual life of share options outstanding at 30 September 2022 was 690 days (30 September 2021: 322 days).
30. Financial instruments
Fair value hierarchy
IFRS 7 requires fair value measurements to be recognised using a fair value hierarchy that reflects the significance of the inputs used in the
value measurements:
Level 1: inputs are quoted prices in active markets.
Level 2: a valuation that uses observable inputs for the asset or liability other than quoted prices in active markets.
Level 3: a valuation using unobservable inputs (i.e. a valuation technique).
There were no transfers between levels throughout the periods under review.
Fair value
All financial assets held at the balance sheet date, which comprise trade and other receivables and cash and cash equivalents, are classified
as financial assets held at amortised cost. All financial liabilities, which comprise trade and other payables and borrowings, are classified as
financial liabilities held at amortised cost. The following table shows the fair value of financial assets and financial liabilities within the Group at
the balance sheet date. The fair value of all financial assets and liabilities are categorised as Level 2.
Financial statements
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
30. Financial instruments continued
Fair value continued
30 September
2022
£’000
30 September
2021
£’000
Financial assets – measured at amortised cost
Cash and cash equivalents 56,066 29,942
Trade and other receivables 1,081 700
Financial liabilities – measured at amortised cost
Trade and other payables 26,616 14,238
There is no difference between the carrying value and fair value of any of the above financial assets and financial liabilities.
31. Financial risk management
The Groups activities expose it to a variety of financial risks: credit risk, liquidity risk and market risk (fair value interest rate and price risk).
Credit risk
Credit risk refers to the risk that a counterparty will default on its contractual obligations resulting in financial loss to the Group. In order to minimise
this risk the Group endeavours to deal only with companies which are demonstrably creditworthy. In addition, a significant proportion of revenue
results from cash transactions. The aggregate financial exposure is continuously monitored. The maximum exposure to credit risk is the value of the
outstanding amount of trade receivables. Management does not consider that there is any concentration of risk within either trade or other receivables.
The Group held cash and cash equivalents with banks which are rated AA- to AA+ of £53,862,000 at 30 September 2022
(30 September 2021: £27,885,000).
The Group considers that its cash and cash equivalents have low credit risk based on the external credit ratings of the counterparties.
Trade receivables have not been impaired as any ECL is deemed to be insignificant.
Liquidity risk
Liquidity risk is the risk that the Group will not be able to meet its financial obligations as they fall due. The Group’s approach to managing
liquidity is to ensure, as far as is possible, that it will always have sufficient liquidity to meet its liabilities when due, under both normal and
stressed conditions, without incurring unacceptable losses or risking damage to the Groups reputation.
Cash flow and fair value interest rate risk
The Groups borrowings are variable rate bank loans. The Directors monitor the Groups funding requirements and external debt markets
to ensure that the Group’s borrowings are appropriate to its requirements in terms of quantum, rate and duration.
The Group currently holds cash balances to provide funding for normal trading activity. The Group also has access to both short-term
and long-term borrowings to finance individual projects. Trade and other payables are monitored as part of normal management routine.
The table below summarises the maturity profile of the Groups financial liabilities:
Within 1 year
£’000
1 to 2 years
£’000
2 to 5 years
£’000
5 to 10 years
£’000
More than
10 years
£’000
Total
£’000
2022
Trade and other payables 22,544 361 3,224 934 3,163 30,226
Lease liabilities 19,461 18,355 51,514 75,934 91,593 256,857
42,005 18,716 54,738 76,868 94,756 287,083
2021
Trade and other payables 12,877 339 226 13,442
Lease liabilities 21,590 17,587 47,995 71,817 93,022 252,011
34,467 17,926 48,221 71,817 93,022 265,453
Capital risk management
The Groups capital management objectives are:
(i) to ensure the Groups ability to continue as a going concern so that it can continue to provide returns for shareholders and benefits
for other stakeholders; and
(ii) to provide an adequate return to shareholders by pricing products and services commensurate with the level of risk.
To meet these objectives, the Group reviews the budgets and forecasts on a regular basis to ensure there is sufficient capital to meet
the needs of the Group through to profitability and positive cash flow.
The capital structure of the Group consists of shareholders’ equity as set out in the consolidated statement of changes in equity. All working
capital requirements are financed from existing cash resources and borrowings.
Market risk
Market risk is the risk that changes in market prices, such as foreign exchange rates, interest rates and equity prices, will affect the Groups
income or the value of its holdings of financial instruments. The objective of market risk management is to manage and control market risk
exposures within acceptable parameters, while optimising the return on risk.
155
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Annual report and accounts 2022
31. Financial risk management continued
Foreign currency risk
Operating across two territories increases the Groups exposure to currency risk. Wherever possible, overseas operations will fund their
day-to-day working capital requirements in local currency with cash generated from operations, naturally hedging the currency risk exposure
to the Group. Management will continually monitor the level of currency risk exposure, and consider hedging where appropriate. Currently the
Group considers the currency risk on consolidation of the assets and liabilities of its foreign entities to be of low materiality.
Interest rate risk
Interest rate risk is the risk that the fair value or future cash flows of a financial instrument will fluctuate because of changes in market interest
rates. The Groups exposure to the risk of changes in market interest rates relates primarily to the Groups long-term debt obligations with
floating interest rates.
The Group manages its interest rate risk by entering into interest rate derivatives when it is considered appropriate to do so by management.
At 30 September 2022 and 30 September 2021, none of the Groups borrowings were at fixed rates of interest.
The effect on the profit after tax of a notional one per cent movement in SONIA is as follows:
2022
£’000
2021
£’000
Increase in interest rate of 1% (225)
Decrease in interest rate of 1% 22
32. Dividends paid and proposed
30 September
2022
£’000
30 September
2021
£’000
The following dividends were declared and paid by the Group:
Interim dividend year ended 30 September 2022 – 3.00 pence per ordinary share 5,132
Proposed for the approval by shareholders at AGM (not recognised as a liability at 30 September 2022):
Final dividend year ended 30 September 2022 – 8.53 pence per ordinary share 14,598
Special dividend year ended 30 September 2022 – 3.00 pence per ordinary share 5,132
33. Acquisition of Teaquinn Holdings Inc.
On 24 May 2022, the Company acquired 100% of the issued share capital and voting rights of Teaquinn Holdings Inc., the holding company
of Splitsville and Striker Bowling Solutions, based in Canada. Splitsville is an operator of ten-pin bowling centres and Striker Bowling Solutions,
a supplier and installer of bowling equipment. The purpose of the acquisition was to grow the Groups core ten-pin bowling business by
expanding into a new geographical region.
Teaquinn is consolidated in Hollywood Bowl Group plcs financial statements with effect from the completion of the acquisition on 24 May 2022.
The details of the business combination are as follows (stated at acquisition date fair values):
£’000
Fair value of consideration transferred
Amount settled in cash 10,080
Recognised amounts of identifiable net assets
Property, plant and equipment 8,454
Right-of-use assets 11,510
Intangible assets 4,292
Other non-current assets 6
Inventories 265
Trade and other receivables 631
Cash and cash equivalents 415
Current tax liability (425)
Trade and other payables (1,479)
Lease liabilities (11,510)
Deferred tax liabilities (2,040)
Identifiable net assets 10,119
Gain on bargain purchase 39
Consideration for equity settled in cash 10,080
Cash and cash equivalents acquired (415)
Net cash outflow on acquisition 9,665
Acquisition costs paid charged to expenses 1,557
Net cash paid relation to the acquisition 11,222
Financial statements
156
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Annual report and accounts 2022
Notes to the financial statements continued
For the year ended 30 September 2022
33. Acquisition of Teaquinn Holdings Inc. continued
The fair value of the consideration transferred of £10,080,000 includes the fair value of deferred consideration of £164,000 and £1,817,000,
included within current and non-current liabilities respectively at 30 September 2022, which is expected to be settled in FY2023 and
FY2026 respectively.
In addition to the net cash outflow on acquisition, contingent consideration of £464,000 accrued as at the balance sheet date has been
recognised in administrative expenses in the year. The contingent consideration has been accounted for as post acquisition employee
remuneration in accordance with IFRS 3 paragraph B55 as this is contractually linked to ongoing employment and business performance.
The consideration is therefore recognised in line with IAS 19 Employee benefits and accrued over the period in which the related services are
received. This amount is included within non-current liabilities at 30 September 2022, and is expected to be settled in FY2026 for a total of
£8,360,000 (undiscounted) using the FY2022 year-end exchange rate. The contingent consideration is to be paid based on a multiple of
9.2x Teaquinns EBITDA pre-IFRS 16 in the financial period of settlement and is capped at CAD 17m. The present value of the contingent
consideration has been discounted using a WACC of 13 per cent. There is a range of possible outcomes for the value of the contingent
consideration based on Teaquinn forecasted EBITDA pre-IFRS 16 and the year of payment. This ranges from a payment (undiscounted) in
FY2025 of £6,000,000 (undiscounted) to a payment in FY2026 of £9,015,000 (undiscounted), using the FY2022 year-end exchange rate.
The remaining amounts of the contingent consideration are to be recognised in administrative expenses and accrued throughout the
post-acquisition period until the expected settlement in FY2026.
The gain on bargain purchase arose as a result of the contingent consideration aspect of the acquisition price relating to post acquisition
employee remuneration as opposed to forming part of the purchase consideration. The gain on bargain purchase is disclosed as a separate
line item in the consolidated income statement.
Acquisition related costs of £1,557,000 are not included as part of the consideration transferred and have been recognised as an expense in
the consolidated income statement within administrative expenses.
The fair value of the identifiable intangible assets acquired includes £3,770,000 and £118,000 in relation to the Splitsville and Striker Bowling
Solutions brand names respectively, and £314,000 in relation to customer relationships. The brand names have been valued using the relief
from royalty method and customer relationships have been valued using the multi-period excess earnings method.
The fair value of property, plant and equipment includes freehold land and buildings of £7,061,000, an uplift of £5,504,000 on the carrying
value prior to the acquisition. The fair value adjustment is based on the open market value using the direct comparison approach of two
properties that were valued by third party experts in accordance with the Canadian Uniform Standards of Professional Appraisal Practice as
developed by the Standards Board of the Appraisal Institute of Canada.
The fair value of right-of-use assets and lease liabilities were measured as the present value of the remaining lease payments, in accordance
with the Groups policy on page 135.
The fair value and gross contractual amounts receivable of trade and other receivables acquired as part of the business combination
amounted to £618,000. At the acquisition date the Groups best estimate of the contractual cash flows expected not to be collected
amounted to £nil.
In the period since acquisition to 30 September 2022, the Group recognised £6,221,000 of revenue and £383,000 of profit after tax in
relation to the acquired business. Had the acquisition occurred on 1 October 2021, the contribution of Teaquinn to the Groups revenue would
have been £12,795,000 and the contribution to the Groups profit before tax for the period would have been £2,187,000.
34. Cash flow information
Restatement of comparative cash flow information
Following the FRC’s corporate reporting review of the Groups Annual Report and Accounts to 30 September 2021 it was felt that, with
respect to the comparative for that period, it would be more appropriate for the £2,110,000 in rent concessions to be presented within the
adjustments to cash flows from operating activities, and not within the payment of capital leases as originally disclosed.
As a result of this review, the comparative consolidated cash flow statement has been restated as follows:
Year ended 30 September 2021
Previously
reported
£’000
Restatement
£’000
Restated
£’000
Cash flow statement line item
Operating profit before working capital changes 30,574 (2,110) 28,464
Net cash inflow from operating activities 28,304 (2,110) 26,194
Payment of capital elements of leases (9,420) 2,110 (7,310)
Net cash used in financing activities (9,564) 2,110 (7,454)
There is no adjustment to the net change in cash and cash equivalents for the year.
The FRC’s enquiries, which were limited to a review of the September 2021 Annual Report and Accounts, are now complete. The FRC review
does not benefit from detailed knowledge of our business or an understanding of the underlying transactions entered into, and accordingly
the review provides no assurance that the Annual Report and Accounts are correct in all material respects.
157
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Annual report and accounts 2022
Note
30 September
2022
£’000
30 September
2021
£’000
ASSETS
Non-current assets
Investments 5 61,125 50,672
Trade and other receivables 8 74,190 72,934
Deferred tax asset 7 343
135,658 123,606
Current assets
Cash and cash equivalents 6 44,912 10,959
Deferred tax asset 7 514
Trade and other receivables 8 256 257
45,168 11,730
Total assets 180,826 135,336
LIABILITIES
Current liabilities
Trade and other payables 9 77,266 24,719
77,266 24,719
Non-current liabilities
Other payables 9 2,305
2,305
Total liabilities 79,571 24,719
NET ASSETS 101,255 110,617
Equity attributable to shareholders
Share capital 10 1,711 1,706
Share premium 10 39,716 39,691
Retained earnings 59,828 69,220
TOTAL EQUITY 101,255 110,617
These financial statements were approved by the Board of Directors on 15 December 2022.
The accompanying notes on pages 159 to 164 form an integral part of these financial statements.
Signed on behalf of the Board
Laurence Keen
Chief Financial Officer
Company registration number: 10229630
Company statement of financial position
As at 30 September 2022
Financial statements
Company statement of changes in equity
For the year ended 30 September 2022
Share
capital
£’000
Share
premium
£’000
Retained
earnings
£’000
Total
£’000
Equity as at 30 September 2020 1,575 10,466 70,007 82,048
Shares issued during the year 131 29,225 29,356
Share-based payments (note 5, 11) (9) (9)
Total comprehensive loss for the year (778) (778)
Equity as at 30 September 2021 1,706 39,691 69,220 110,617
Shares issued during the year 5 25 30
Share-based payments (note 5, 11) 940 940
Dividends paid (5,132) (5,132)
Total comprehensive loss for the year (5,200) (5,200)
Equity as at 30 September 2022 1,711 39,716 59,828 101,255
The accompanying notes on pages 159 to 164 form an integral part of these financial statements.
Company statement of cash flows
For the year ended 30 September 2022
30 September
2022
£’000
Restated
1
30 September
2021
£’000
Cash flows from operating activities
Loss before tax (5,030) (1,118)
Adjusted by:
Net interest expense 453
Share-based payments (note 11) 567 (38)
Operating loss before working capital changes (4,010) (1,156)
Increase in trade and other receivables (1,295) (175)
Increase in trade and other payables 1,059 204
1
Cash inflow/(outflow) generated from operations (4,246) (1,127)
1
Bank interest paid (115)
Net cash outflow from operating activities (4,361) (1,127)
1
Cash flows from investing activities
Acquisition of subsidiaries (8,099)
Net cash used in investing activities (8,099)
Cash flows from financing activities
Issue of shares 30 29,356
Dividends paid (5,132)
Repayment of loan from subsidiary (27,574)
1
Loan from subsidiary 51,515
Net cash flows used in financing activities 46,413 1,782
1
Net change in cash and cash equivalents for the year 33,953 655
Cash and cash equivalents at the beginning of the year 10,959 10,304
Cash and cash equivalents at the end of the year 44,912 10,959
1 Following the FRC’s corporate reporting review of the Groups Annual Report and Accounts to 30 September 2021 we have concluded that with respect to the comparative
for that period it is appropriate to reclassify the decrease in trade and other payables of £27,574,000 as financing activities and not within operating activities, as this relates to
movements in finance related amounts owed by and to Group companies. The effect of this change is a decrease of £27,574,000 in net cash outflow from operating activities
and a decrease in net cash flows used in financing activities. There is no impact to the net change in cash and cash equivalents for the year. See note 14 ‘cash flow information
on page 164.
The accompanying notes on pages 159 to 164 form an integral part of these financial statements.
158
Hollywood Bowl Group plc
Annual report and accounts 2022
159
Hollywood Bowl Group plc
Annual report and accounts 2022
Notes to the Company financial statements
1. General information
Hollywood Bowl Group plc is a public limited company which is listed on the London Stock Exchange and is domiciled and incorporated in
the United Kingdom under the Companies Act 2006. The Company was incorporated on 13 June 2016, registered number 10229630.
On 24 May 2022, the Company acquired Teaquinn Holdings Inc. (Teaquinn). Teaquinn comprises of Splitsville, an operator of ten-pin bowling
centres and Striker Bowling Solutions, a B2B supplier and installer of bowling equipment, based in Canada.
2. Summary of significant accounting policies
A summary of the significant accounting policies is set out below; these have been consistently applied throughout the period.
Basis of preparation
The financial statements have been prepared in accordance with Financial Reporting Standard 102, the Financial Reporting Standard
applicable in the UK and Republic of Ireland (FRS 102) as issued in August 2014. The amendments to FRS 102 issued in July 2015 and
effective immediately have been applied. The functional and presentational currency of the Company is Pounds Sterling. The financial
statements are presented in Pounds Sterling and all values are rounded to the nearest thousand, except where otherwise indicated.
The financial statements have been prepared on a going concern basis under the historical cost convention.
The financial information presented is at and for the years ended 30 September 2022 and 30 September 2021.
As the consolidated financial statements of the Company include the equivalent disclosures, the Company has taken the exemptions under
FRS 102 available in respect of the following disclosures:
certain disclosures required by FRS 102.26 Share-based payment; and
certain disclosures required by FRS 102.11 Basic Financial Instruments and FRS 102.12 Other Financial Instrument Issues in respect
of financial instruments not falling within the fair value accounting rules of paragraph 36(4) of Schedule 1.
As permitted by Section 408 of the Companies Act 2006, an entity income statement and statement of comprehensive income are not
included as part of the published consolidated financial statements of Hollywood Bowl Group plc. The loss for the financial period dealt with
in the financial statements of the Parent Company is £5,200,000 (2021: loss £778,000).
Investments in subsidiaries
Investments in subsidiary undertakings are initially recorded at cost, being the fair value of the consideration paid. Subsequently investments
are reviewed for impairment on an individual basis annually or if events or changes in circumstances indicate that the carrying value may not
be fully recoverable with any impairment charged to the income statement.
Receivables due from subsidiary undertakings
Amounts owed by subsidiaries are classified and recorded at amortised cost and reduced by allowances for ECLs. Estimated future credit
losses are first recorded on initial recognition of a receivable and are based on estimated probability of default. Individual balances are
written off when management deems them not to be collectible.
Employee benefits
Share-based payments
The Company operates an equity-settled share-based payment plan for its Directors, under which the Directors are granted equity
instruments of Hollywood Bowl Group plc. The fair value of services received in exchange for the equity instruments is determined by
reference to the fair value of the instruments granted at grant date. The fair value of the instruments includes any market performance
conditions and non-vesting conditions.
The expense is recognised over the vesting period of the award taking into account any non-market performance and service conditions.
The cost of equity-settled transactions is recognised together with a corresponding increase in equity, over the period in which the
performance conditions are fulfilled, ending on the date on which the relevant employees become fully entitled to the award.
Financial instruments
The Company has elected to apply the recognition and measurement provisions of IFRS 9 Financial Instruments together with the disclosure
and presentation requirements of sections 11 and 12 of FRS 102.
Cash and cash equivalents
Cash and cash equivalents includes cash held in short-term deposits with UK banks.
Foreign currency transactions
Transactions in foreign currencies are translated into the functional currency at the exchange rate at the date of the transaction.
Monetary assets and liabilities denominated in foreign currencies are translated into the functional currency at the exchange rate at the
reporting date. Exchange gains and losses are included within administrative expenses in the income statement.
Financial statements
Notes to the Company financial statements continued
2. Summary of significant accounting policies continued
Taxation
Tax on the profit or loss for the year comprises current and deferred tax. Tax is recognised in the profit and loss account except to the extent
that it relates to items recognised directly in equity or other comprehensive income, in which case it is recognised directly in equity or other
comprehensive income.
Current tax is the expected tax payable or receivable on the taxable income or loss for the year, using tax rates enacted or substantively
enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years.
Deferred taxation
Deferred tax is provided on timing differences which arise from the inclusion of income and expenses in tax assessments in periods different
from those in which they are recognised in the financial statements. The following timing differences are not provided for: differences
between accumulated depreciation and tax allowances for the cost of a fixed asset if and when all conditions for retaining the tax allowances
have been met; and differences relating to investments in subsidiaries, to the extent that it is not probable that they will reverse in the
foreseeable future and the reporting entity is able to control the reversal of the timing difference.
Deferred tax is not recognised on permanent differences arising because certain types of income or expense are non-taxable or are
disallowable for tax or because certain tax charges or allowances are greater or smaller than the corresponding income or expense.
Deferred tax is provided in respect of the additional tax that will be paid or avoided on differences between the amount at which an asset
(other than goodwill) or liability is recognised in a business combination and the corresponding amount that can be deducted or assessed for
tax. Goodwill is adjusted by the amount of such deferred tax.
Deferred tax is measured at the tax rate that is expected to apply to the reversal of the related difference, using tax rates enacted or
substantively enacted at the balance sheet date. Deferred tax balances are not discounted.
Unrelieved tax losses and other deferred tax assets are recognised only to the extent that is it probable that they will be recovered against
the reversal of deferred tax liabilities or other future taxable profits.
3. Directors’ remuneration
The Company has no employees other than the Directors.
The Directors’ emoluments and benefits were as follows:
30 September
2022
1
£’000
30 September
2021
1
£’000
Salaries and bonuses 1,407 909
Pension contributions 34 32
Share-based payments (note 11) 567 (38)
Total 2,008 903
1 This includes three (FY2021: two) Executive Directors and four (FY2021: four) Non-Executive Directors.
The aggregate of emoluments of the highest paid Director was £1,211,000 (FY2021: £392,000) and Company pension contributions of
£21,000 (FY2021: £20,000) were made to a defined contribution scheme on their behalf.
4. Taxation
30 September
2022
£’000
30 September
2021
£’000
The tax expense/(credit) is as follows:
– UK corporation tax
Total current tax
Deferred tax:
Origination and reversal of temporary differences (443) 259
Effect of changes in tax rates 272 82
Total deferred tax (171) 341
Total tax (expense)/credit (171) 341
160
Hollywood Bowl Group plc
Annual report and accounts 2022
161
Hollywood Bowl Group plc
Annual report and accounts 2022
4. Taxation continued
Factors affecting current credit
The tax assessed on the loss for the period is different to the standard rate of corporation tax in the UK of 19 per cent (30 September 2021:
19 per cent). The differences are explained below:
30 September
2022
£’000
30 September
2021
£’000
Loss excluding taxation (5,030) (1,118)
Tax using the UK corporation tax rate of 19% (2021: 19%) (956) (212)
Change in tax rate on deferred tax balances 70 (82)
Share-based payments (47)
Non-deductible expenses 255
Group relief 802
Total tax expense/(credit) included in profit or loss 171 (341)
The Groups standard tax rate for the year ended 30 September 2022 was 19 per cent (30 September 2021: 19 per cent).
In the March 2021 Budget, the government confirmed that the corporation tax main rate would remain at 19 per cent and increase to 25 per
cent from 1 April 2023. As such, the rate used to calculate the deferred tax balances as at 30 September 2022 and 30 September 2021 have
increased from 19 per cent to a blended rate up to 25 per cent depending on when the deferred tax balance will be released.
5. Investments
Investments in subsidiary undertakings are as follows:
30 September
2022
£’000
30 September
2021
£’000
At the beginning of the year 50,672 50,644
Additions 10,453 28
At the end of the year 61,125 50,672
Details of the investments in subsidiary undertakings are outlined in note 16 to the consolidated financial statements.
On 24 May 2022, the Company acquired 100 per cent of Teaquinn. Further details on the acquisition can be found in note 33 on pages 155
to 156 of the consolidated financial statements.
6. Cash and cash equivalents
For the purpose of the statement of cash flows, cash and cash equivalents comprise the following:
30 September
2022
£’000
30 September
2021
£’000
Cash and cash equivalents 44,912 10,959
7. Deferred tax asset
30 September
2022
£’000
30 September
2021
£’000
Deferred tax asset
Deferred taxation asset 343 514
343 514
30 September
2022
£’000
30 September
2021
£’000
Reconciliation of deferred tax balances
Balance at beginning of year 514 173
Deferred tax (charge)/credit for the year (171) 341
Balance at end of year 343 514
Financial statements
7. Deferred tax asset continued
The components of deferred tax are:
30 September
2022
£’000
30 September
2021
£’000
Deferred tax asset
Temporary differences 343 223
Trading losses 291
343 514
The Group will shortly be implementing a policy in relation to the payment for tax losses surrendered between Group companies under the
Group relief provisions. The Company has therefore recognised a deferred tax asset in respect of its accumulated tax losses on the basis it
expects to receive economic benefits in the form of payments for amounts surrendered as Group relief in future accounting periods.
8. Trade and other receivables
Current
30 September
2022
£’000
30 September
2021
£’000
Other receivables 66 88
Prepayments 190 169
256 257
Non-current
30 September
2022
£’000
30 September
2021
£’000
Amounts owed by Group companies 74,190 72,934
Amounts owed by and to Group companies are non-interest bearing and are repayable on demand.
9. Trade and other payables
Current
30 September
2022
£’000
30 September
2021
£’000
Amounts owed to Group companies 75,286 23,873
Trade and other payables 538 488
Accruals and deferred income 1,442 358
77,266 24,719
Non-current
30 September
2022
£’000
30 September
2021
£’000
Other payables 2,305
Non-current other payables includes £1,841,000 (30 September 2021: £nil) of deferred consideration and £464,000 (30 September 2021:
£nil) of contingent consideration as a result of the acquisition of Teaquinn Holdings Inc. (see note 33 of the consolidated financial
statements).
10. Share capital
30 September 2022 30 September 2021
Shares £’000 Shares £’000
Allotted, called up and fully paid
Ordinary shares of £0.01 each
171,070,790
1,711
170,631,183
1,706
During the year 428,113 ordinary shares of £0.01 each were issued under the Groups LTIP scheme (note 29 of the consolidated financial statements).
In addition, 11,494 ordinary shares of £0.01 each were issued under the Groups SAYE scheme at an exercise price of £2.27 each. The premium of
£25,000 is recorded in the share premium account.
The ordinary shares are entitled to dividends.
Notes to the Company financial statements continued
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163
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11. Share-based payments
Long-term employee incentive costs
The Company operates LTIPs for the Directors. n accordance with IFRS 2 Share-based payment, the values of the awards are measured at
fair value at the date of grant. The exercise price of the LTIPs is equal to the market price of the underlying shares on the date of grant. The
fair value is determined based on the exercise price and number of shares granted, and is written off on a straight-line basis over the vesting
period, based on management’s estimate of the number of shares that will eventually vest.
A summary of the movement in the LTIPs is outlined below:
Scheme name Year of grant
Method of
settlement
accounting
Outstanding at
1 October
2021
Granted
during
the year
Lapsed/cancelled
during the year
Exercised
during the year
Outstanding at
30 September
2022
Exercisable at
30 September
2022
LTIP 2017 2017 Equity 268,370 (268,370)
LTIP 2018 2018 Equity 177,252 177,252 177,252
LTIP 2020 2020 Equity 221,208 221,208
LTIP 2021 2021 Equity 273,290 273,290
LTIP 2022 2022 Equity 270,518 270,518
In accordance with the LTIP schemes outlined in the Groups Remuneration Policy, the vesting of these awards is conditional upon the achievement
of an EPS target set at the time of grant, measured at the end of a three-year period ending 30 September 2019, 30 September 2020,
30 September 2022, 30 September 2023 and 30 September 2024, and the Executive Directors’ continued employment at the date of
vesting. The LTIP 2022 also has performance targets based on return on centre invested capital, emissions ratio for Scope 1 and Scope 2
and team member development. Further details on LTIP 2022 are available on the Hollywood Bowl Group corporate website at www.
hollywoodbowlgroup.com/investors/regulatory-news dated 7 February 2022.
The awards will vest based on the following adjusted EPS targets:
LTIP 2020 LTIP 2021 LTIP 2022 Vesting
17.26 13.91 14.65 25%
17.26 –18.49 13.91–15.37 14.65–16.19 Vesting determined on a straight-line basis
18.49 15.37 16.19 100%
During the year ended 30 September 2022, 270,518 (30 September 2021: 273,290) share awards were granted under the LTIPs. For all LTIPs,
the Company recognised a charge of £567,148 (30 September 2021: credit of £37,588) and related employer National Insurance charge of
£78,266 (30 September 2021: credit of £5,187).
The following assumptions were used to determine the fair value of the LTIPs granted:
Financial year LTIP granted 2022 2021 2020
Share price at date of grant 2.514 2.370 2.928
Discount rate/dividend yield 3% 3% 3%
12. Loans and borrowings
On 29 September 2021, the Group repaid and cancelled its borrowing facilities with Lloyds Bank plc, and on the same day entered into a
new £25m revolving credit facility (RCF) with Barclays Bank plc. The outstanding balance at 30 September 2022 and 30 September 2021
was £nil.
The RCF has a termination date of 31 December 2024. Interest is charged on any drawn balance based on the reference rate (SONIA),
plus a margin of 1.75 per cent.
A commitment fee equal to 35 per cent of the drawn margin is payable on the undrawn facility balance. The commitment fee rate as at 30
September 2022 and 30 September 2021 was therefore 0.6125 per cent.
Issue costs of £135,000 were paid to Barclays Bank plc on commencement of the RCF. These costs are being amortised over the term of
the facility and are included within prepayments (note 8).
The terms of the Barclays Bank plc facility include the following Group financial covenants:
(i) For the 7-month period ending 31 December 2021, the ratio of total net debt to adjusted EBITDA pre-IFRS 16 shall not exceed 1.75:1.
(ii) For the 12-month period ending on each reference date, commencing 31 March 2022 and each quarter thereafter, the ratio of total net
debt to adjusted EBITDA pre-IFRS 16 shall not exceed 1.75:1.
The Group operated within the covenants during the year and the previous year.
Financial statements
Notes to the Company financial statements continued
13. Guarantee
The Company has given a guarantee over certain subsidiaries under Section 479A of the Companies Act 2006 such that the financial statements
of these subsidiaries for the year ended 30 September 2022 will be exempt from audit (note 16 of the consolidated financial statements).
14. Cash flow information
Restatement of comparative cash flow information
Following the FRC’s corporate reporting review of the Groups Annual Report and Accounts to 30 September 2021, we have concluded that
with respect to the comparative for that period it is appropriate to reclassify the decrease in amounts owed to Group companies within trade
and other payables of £27,574,000 as financing activities and not within operating activities, as this relates to movements in finance related
amounts owed by and to Group companies. The impact of the reclassification on the cash outflow from operations and net cash outflow from
operating activities is a reduction from £28,701,000 to £1,127,000. The impact on net cash flows used in financing activities is a reduction
from £29,356,000 to £1,782,000.
As a result of this review, the comparative consolidated cash flow statement has been restated as follows:
Year ended 30 September 2021
Previously
reported
£’000
Restatement
£’000
Restated
£’000
Cash flow statement line item
Decrease in trade and other payables (27,370) 27,574 204
Net cash outflow generated from operations (28,701) 27,574 (1,127)
Decrease in trade and other payables (27,574) (27,574)
Net cash flows used in financing activities 29,356 (27,574) 1,782
There is no adjustment to the net change in cash and cash equivalents for the year.
The FRC’s enquiries, which were limited to a review of the September 2021 Annual Report and Accounts, are now complete. The FRC review
does not benefit from detailed knowledge of our business or an understanding of the underlying transactions entered into, and accordingly
the review provides no assurance that the Annual Report and Accounts are correct in all material respects.
164
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Annual report and accounts 2022
Company information
Hollywood Bowl Group plcs commitment to environmental issues is reflected in this Annual Report,
which has been printed on Symbol Matt, an FSC® certified material.
This document was printed by Park Communications using its environmental print technology, which
minimises the impact of printing on the environment, with 99% of dry waste diverted from landfill.
Both the printer and the paper mill are registered to ISO 14001.
Hollywood Bowl Group plc
Focus 31, West Wing
Cleveland Road
Hemel Hempstead Industrial Estate
Hemel Hempstead
Hertfordshire
HP2 7BW
Company number
10229630
Company Secretary
Bernwood Cosec Limited
E: hollywoodbowl@bernwoodcosec.co.uk
Investor relations
Tulchan Communications LLP
85 Fleet Street
London
EC4Y 1AE
T: 020 7353 4200
E: hollywoodbowl@tulchangroup.com
Registrar
Link Asset Services
The Registry
34 Beckenham Road
Beckenham
Kent
BR3 4TU
T: 0871 664 0300
E: enquiries@linkgroup.co.uk
Auditor
KPMG LLP
58 Clarendon Road
Watford
WD17 1DE
Financial adviser and broker
Investec
30 Gresham Street
London
EC2V 7QN
Berenberg
60 Threadneedle Street
London
EC2R 8HP
hollywoodbowlgroup.com
Hollywood Bowl Group plc
Annual report and accounts 2022
165
HBG
hollywoodbowlgroup.com
Hollywood Bowl Group plc Annual report and accounts 2022